Hire the Best Transcriptionists
in Italy

Clients rate our Transcriptionists
Rating is 4.9 out of 5.
4.9/5
Based on 176 client reviews
Maria M.

Taranto, Italy

$12/hr
5.0
5 jobs

Experienced Customer Service & Support Specialist with 15+ years in e-commerce, banking, tourism, cosmetics, and wellness industries. I help businesses improve customer satisfaction, retention, and operational efficiency through fast, structured, and solution-focused support. Core expertise includes: Customer support (email, chat, ticketing systems) Complaint handling, escalation & de-escalation management Order processing, refunds, returns & post-sale support CRM systems: Shopify, HubSpot, Salesforce, NewBook Customer experience optimization & process improvement Administrative and customer data management Transcription & AI-assisted Content Work: I also have experience working with audio and video transcription workflows supported by AI tools, including: - Verbatim and clean-read transcription - Linguistic quality control and text verification - Speaker identification and differentiation - Time-stamping and segmentation - Annotation of pauses, background noise, and non-speech events This ensures accurate, structured, and usable transcripts suitable for business, research, and content production. I have worked in high-volume, fast-paced environments (banking, retail, tourism, beauty & fitness brands), consistently ensuring professional communication, fast response times, and high customer satisfaction standards. Progressing from customer support operator to Customer Service Manager & Training Specialist, I have developed strong operational and team optimization skills, helping companies improve service quality and customer retention. Focus: turning customer interactions into long-term trust and measurable business value.

  • Customer Service
  • Email Support
  • Online Chat Support
  • Italian
  • Customer Retention
  • Customer Support
  • Technical Support
  • Complaint Management
  • Order Management
  • Shopify
  • HubSpot
  • Zendesk
  • Salesforce
  • CRM Software
  • Customer Satisfaction
Maria S.

Trieste, Italy

$15/hr
5.0
22 jobs

Professional with 10+ years of experience working across: - Translation & Transcription - Customer Support - Virtual Assistant - AI Training Supporting global teams and international clients with a strong focus on continuous improvement.

  • Proofreading
  • Italian to English Translation
  • Voice-Over
  • Customer Support
  • Singing
  • English to Italian Translation
  • Voice Acting
Kristal Divine B.

Milan, Italy

$3/hr
5.0
1 jobs

Highly organized professional with a background in hospital research, skilled in managing data, maintaining accurate records, and ensuring data integrity. Working as a freelance data entry specialist and transcriptionist, with excellent listening, typing, and time management skills, committed to delivering precise and reliable results

  • General Transcription
  • Data Entry
  • Reliability Testing
  • Accuracy Verification
  • Performance Measurement
  • Microsoft Excel
  • Google Docs
  • Microsoft Word
  • Express Scribe
  • Virtual Assistance
  • Bilingual Education
Daniele C.

Collegno, Italy

$20/hr
5.0
1 jobs

Hello everyone, my name is Danny and I'm from Italy. Check my CV for more info can do any job at any time, Pm ME for more info tyvm!

  • Audio Transcription
  • Teaching
  • Translation
  • Audio Recording
Antonella C.

Turin, Italy

$20/hr
5.0
3 jobs

Web Content, SEO Copywriting, Author Courses Online, Localization, Translation, Proofreading, Inbound Marketing, Data Annotator, AI Trainer.

  • Audio Transcription
  • Proofreading
  • Content Writing
  • Marketing
  • Writing
  • Copywriting
  • Ad Copy
  • Data Annotation
Gabriel P.

Belpasso, Italy

$13/hr
4.9
19 jobs

Digital content evaluator with a versatile background in language solutions and quality control. Fast, agile, and committed to excellence.

  • Audio Transcription
  • Data Entry
  • Quality Control
  • Translation & Localization Software
  • Italian
  • English to Italian Translation

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