Hire the best Travel Writers in the Philippines

Check out Travel Writers in the Philippines with the skills you need for your next job.
Clients rate Travel writers
Rating is 4.8 out of 5.
4.8/5
based on 275 client reviews
  • $15 hourly
    ✔My main goal is to provide my clients with a full-service experience so that they can trust that someone is looking out for their best interests and don't have to worry about anything related to daily operations like managing check-in and schedules, cleaning services, house maintenance, client issue troubleshooting, pricing strategies, managing bookings and cancellations, and so much more! Skills and services to offer: ✔Guest communication ✔Calendar management ✔Review Specialist ✔Taking care of any billing issues, discounts, and payments ✔I set up listings on platforms such as Airbnb, TripAdvisor, HomeAway, Booking.com, ETC ✔I take care of prices using smart pricing and PriceLabs. ✔I make sure calendars (Cialis) are synced to prevent over-bookings. ✔Listing Creation ✔Managing reservations ✔Task Management ✔Channel-Manager on online travel agencies: Booking.com, Airbnb, Traveloo, Rentals United, Expedia, Lodgify With my experience, I am comfortable assisting more customer's in the future and enhancing my skills in the Industry. Other Experience: **iTunes Chat Support Advisor I'm personally trained in line with the standard of Apple customer service, handling chat and email resulting in a very positive outcome within each customer engagement. ✔Dealing with a different type of customer which falls into 4 categories ( Thinker, Feeler, Entertainer, Director ) ✔ Managing issues as fast and accurate as possible ✔Giving resolution in line with quality assurance and scope of the procedure ✔Make sure the customer was given updates and transferred to the correct support department if needed. ** Apple Senior Advisor I got promoted as a Senior Advisor at Apple Chat Support after a year. ✔I handle both Advisors and Customers via chat and email. ✔Taking ownership for cases where customers wish to have their case escalated to further look into and possibly provide a better option. ✔Helping Advisors on cases that they are not familiar with. ✔Escalating cases to higher-ups for further review and providing resolution to customers. ✔Make sure that all issues are resolved and the customer was satisfied with the service before ending a case. ✔We also create a discussion online for cases that customers usually experience. ✔Create an Issue Tracker for emerging issues and have it escalated to Engineering Department and file a ticket ✔I do mentor and train newly hired Apple advisors. **Housekeeping I have experience with Housekeeping in South Korea where we maintain the cleanliness of guests' rooms before check-in, during their stay, and after they've checked out. I also change the beddings, towels, and bathroom essentials for the guest. We always want to make sure that we keep their rooms clean at all times, to make them feel comfortable. Aside from working with the Housekeeping department, I also have experience in Front Office where I confirm guest's reservations, check for their room availability before they check in, answer all of their inquiries (either personal or via phone call) and direct queries to the correct department just to make sure that we will satisfy our guest at all times. While working in a Hotel, I have learned how to be flexible especially with the schedule since it can always change depending on what the management needs. I can also easily adapt to changes and I am willing to learn new things that can help me improve both my knowledge and skills. With my experience, I am proud of myself for handling a lot of issues and facing different people with different nationalities and personalities. I truly enjoy working in the hospitality industry as it feels heartwarming when you are able to help someone or provide them with what they needed to enjoy their stay and keep them coming back as you exceed their expectations. I'm looking forward to jobs in which I can showcase my skills.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Hospitality
    Customer Support
    SaaS
    Property Management
    Customer Retention
    Hotel Design
    Customer Service
    Virtual Assistance
    Customer Engagement
    Hospitality & Tourism
    Property Management Software
    Aviation
    Price Optimization
    Travel & Hospitality
    Real Estate
  • $15 hourly
    Are you ready to take your business to the next level? ✔✔✔ With 11 years of Operations Management experience, Hiring and Sourcing, Social Media Marketing, Customer service, Business Development as well as building Customer Support Systems for Start-up Companies, I have the knowledge and skills for us to work together smoothly. Let’s partner up together to reach to our goals! 💪💪💪 Here are the things that I could help you with: 1. Amazon Project EBC set up and Project management. 2. Zendesk Ticketing System Set-up and Optimization 3. Media Buying 4. Offline data processing 5. Email support 6. Customer service 7. Task Management 8. Project Management 9. Community Management. 10. Affiliate Marketing Management I speak fluent English and have worked for US and UK companies for over 11 years. I am happy to tell you more about what Value I can add to your company!
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Business Travel
    Hiring Strategy
    Business Operations
    Management Skills
    Corporate Finance
    Fraud Detection
    Motivational Speaking
    BPO Call Center
    Technical Support
    Project Management
    Email Support
    Customer Service
    Data Processing
    Travel & Hospitality
  • $10 hourly
    Let me bring my comprehensive skillset to elevate your property management and short-term rental business. 💎Property Management Guest support ✔️Timely guest communication, inquiry handling, and issue resolution ✔️Housekeeping and maintenance coordination Property onboarding, listing and optimization ✔️Set up property utilities ✔️Understanding of local (county) regulations and laws related to short-term rental ✔️Listing creation and optimization - titles, descriptions ✔️Update property information, amenities, rates ✔️Set up payout and payment methods 💎 Real Estate ✔️Investment property analysis and market diligence ✔️Draft contracts for property acquisition ✔️Schedule inspections and closing Tools that I use: 💎Customer Support | Guest Communications ✔️Airbnb, VRBO, Booking.com, TripAdvisor 💎Property Onboarding and Management ✔️Guesty, Hospitable, Uplisting, Breezeway, TurnoverBnb 💎Email Management & Cloud Sharing ✔️Gmail. Google Calendar, Google Drive, Dropbox, CloudApp 💎Communication ✔️Slack, Zoom, Google Meet, Skype, Discord, WhatsApp, Viber, Telegram 💎Artificial Intelligence ✔️ChatGPT 💎Other tools I'm knowledgeable of: ✔️Rabbu, AirDNA, Stripe 💎Send me a message. Let's collaborate and achieve success together.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Phone Communication
    Real Estate Virtual Assistance
    Online Research
    Real Estate Closing
    Task Coordination
    Project Planning
    Customer Support
    Property Management Software
    Property Management
    Project Management
    Real Estate Acquisition
    Real Estate Listing
    Email Support
    Travel & Hospitality
    Real Estate
  • $15 hourly
    The best is yet to come! 🎵 🎶 Hello, I'm AA, a travel expert, title processor, and team leader. I’m well-versed with: ✨ Amadeus ✨ Sabre ✨ Qualia ✨ Team Management ✨ Title Preparation ✨ Curative Processing ✨ Legal Doc Prep ✨ RE Mortgage Closing ✨ RE Cash Closing ✨ Land Contract Closing ✨ Zendesk ✨ Microsoft Office ✨ Title Processing ✨ Email Management ✨ Appointment Scheduling ✨ Calendar Management ✨ Google Suite
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel
    Legal Documentation
    Property Title
    Phone Communication
    Multiple Email Account Management
    Virtual Assistance
    Telemarketing
    Quality Assurance
    Email Communication
    Sabre
    Amadeus CRS
    Scheduling
    Travel & Hospitality
    Zendesk
  • $10 hourly
    Hi and welcome to my profile! looking for someone who can help you with your daily task? Well then, I am the one you're looking for. I've been in BPO companies for 3 years working as a customer service and Sales representative for various Campaigns ranking from Telecommunications down to SEO. But my specialties focuses on Telemarketing ,Cold calling, and Appointment setting. As a freelancer I can guarantee that I can work under minimal supervision and can adapt easily in a fast paced training environment, I can fully commit to give my full dedication and perseverance to do my Job with integrity, Drive, and Loyalty. * I'm expert in following: Call tools Ready mode Vici Dial-er Fresh Sales/ Freshcaller Apollo.io Bitrix24 Google Suite * Regular communication is really important to me, so let's keep in touch! Thank, Dephanie Ann
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Customer Service
    Email Communication
    Selling
    Cold Calling
    Sales Lead Lists
    B2B Lead Generation
    Salesforce
    Outbound Sales
    Sales
    Customer Relationship Management
    CRM Software
    Cold Email
    Travel & Hospitality
    Lead Generation
  • $10 hourly
    Hi! My name is Jove Flores. I am an EFFICIENT worker with keen attention to detail. I have extensive years of administrative work in the corporate world, particularly in the human resource department. Also, my previous work in the travel and tourism industry taught me the skills of excellent customer service that I believe will bring you to an advantage. As a virtual assistant, I can help you set a METHODICAL approach to improve and grow your business by doing the following: create ORGANIZED schedules and tasks manage your emails punctually answer calls and inquiries do regular data entry set appointments accordingly arrange travels with precision do a DETAILED web research prepare presentations as instructed file and document organization create official correspondence My skills include excellent customer service, data organization, and administrative work. I am knowledgeable about various Microsoft Office and Google applications. Also, I have basic knowledge about graphic design through Canva. I may be a newbie general virtual assistant, but I am determined to bring you my Efficient Service for Excellent Output. We can collaborate in curating PRECISE strategies that suit your needs. Your passion is my passion. Expect that there will be no lost opportunities and missing deadlines under my watch. I can also follow instructions and knows the value of confidentiality.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Virtual Assistance
    Travel Planning
    Hospitality & Tourism
    Sabre
    Amadeus CRS
    Travel Itinerary
    File Management
    General Transcription
    File Maintenance
    Critical Thinking Skills
    Communications
    Microsoft Office
    Travel & Hospitality
    Microsoft Excel
  • $8 hourly
    As a highly organized and dependable professional, I excel at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to ensure the success of my team and meet collective goals. My attention to detail and strong organizational skills make me a valuable team player who can handle multiple projects simultaneously with a high degree of accuracy. With over 6 years of experience of customer service in both the travel and tech industries, I have gained a deep understanding on how to provide exceptional customer support and technical support. Additionally, I have gained expertise in Shopify and Facebook Ads to establish and grow multiple business of my previous clients. This experience has given me a unique perspective on how to effectively utilize these platforms to drive sales and revenue. I am excited to bring my diverse skill set and passion for excellence to any team or organization. • GDS - Sabre, Apollo, Worldspan • CRMs - Seaware, LimoAnywhere, Zoho • Microsoft Office • Facebook Ads Manager and Shopify • iOS and macOS Technical Support • Billing and Invoicing •Upwork Customer Service Skill Certified
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Payment Processing
    Ecommerce
    iOS
    Invoicing
    Customer Satisfaction
    Customer Support
    Virtual Assistance
    Customer Service
    Data Entry
    Travel
    Shopify
    macOS
    Travel & Hospitality
    Technical Support
    Email Support
  • $10 hourly
    Are you looking for a dedicated Vacation Rental & Short Term Rental Listing Expert with a genuine passion for the industry? Look no further! With over 27,700 Upwork hours and nearly eight years of experience, I specialize in increasing your property's presence across top vacation rental platforms, ensuring you achieve maximum exposure and bookings. Having managed Vacation Rental properties in the US, UK, Canada, and AU, I bring a wealth of knowledge to the table. Working with renowned companies such as Pillow, Vacayo, Professional Holiday Homes, and Streamline VRS, I have successfully handled hundreds & thousands of properties, delivering exceptional results. As your Vacation/Short Term Rental admin, I will expertly handle a wide range of tasks to streamline your property management process. From liaising with CEOs and property management teams to recruiting and managing admin staff, my expertise ensures seamless operations. My responsibilities include managing property onboarding using Trello, prioritizing and organizing Admin Team tasks through Trello and Gmail, and providing top-notch guest support with templated responses. I meticulously vet guests based on documented criteria, process guest refunds when needed, and ensure daily financial reconciliation for accurate financial management. Moreover, I excel in setting up new properties, updating property details, settings, and pricing in the Property Management System (PMS), and keeping online property guidebooks up-to-date with relevant information. I address owner inquiries via email, upload and approve invoices in the PMS, and prepare monthly owner statements for clear financial insights. I also manage guest check-ins, and invoices, and create comprehensive booking reports as required. My proficiency extends to website and intranet updates, providing crucial support to your property management team. In addition to these core duties, I handle various other tasks to enhance your property's performance. From monitoring channel managers and booking platforms for reservations to updating rates and creating new listings, I ensure your property stays competitive and visible across all platforms. My bonus skills, including channel manager integration and optimization, working with property management platforms like HomHero/RMS, HostAway, 365 Villas, MyVR, Tokeet, and Guesty, and utilizing tools such as Mailchimp and ActiveCampaign for newsletter creation, further enrich my capabilities. My ultimate goal is to build a long-lasting, efficient working relationship with my clients. As a proactive, self-starting individual, I take pride in delivering high-quality work with quick turnovers. My aptitude for learning new skills and understanding complex concepts enables me to adapt swiftly to your unique requirements. I am confident that my experience and dedication make me the perfect fit for your property management needs. Let's discuss how I can elevate your business and exceed your expectations. I am available for training today, or you can send over any training documents to get started right away. Partner with me to achieve unparalleled success in the vacation rental industry!
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    ActiveCampaign
    Office Administration
    Quality Assurance
    Administrative Support
    Mailchimp
    Travel & Hospitality
    Lead Generation
    Database Management
    MYOB Administration
    Email Communication
    Property Management
  • $15 hourly
    Professional with strong background in data entry and web research. I'm a highly skilled and detail oriented upwork freelancer with exceptional reliability and honesty in every project. Excellent communicator, capable of building strong relationships, fast learner and passionate about any admin support services. I've been working since 2013 as a Sales Representative. I have four experiences as a Sales Representative at four different Campaign. First, as Sales Representative in Health Insurance. The Second is Timeshare, the third one is in Financial Company, the lastly is in Pharmacy. I learn from that experience that One of the most important characteristics of a good sales representative is the ability to listen.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Phone Communication
    Data Mining
    BPO Call Center
    Cold Calling
    Customer Support
    Customer Service
    Sales
    Content Management System
    Travel & Hospitality
    Lead Generation
    Telemarketing
    Data Entry
  • $12 hourly
    Welcome to my profile, where your search for the perfect virtual assistant ends. 🌟 𝙔𝙊𝙐𝙍 𝘼+ 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 🚀 High-speed Internet Connection 👨🏽‍💻 Fast Learner and Tech-Savvy ✨ Reliable, Flexible, and Professional Here's what I can do for you 👇👇👇 🔥𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 As a data entry and organization specialist, I leverage my expertise with some tools I mentioned below to ensure seamless and accurate data management. ▪️ Microsoft Office Suite ▪️ Google Workspace ▪️ Trello 🔥𝙋𝙍𝙊𝘿𝙐𝘾𝙏𝙄𝙑𝙄𝙏𝙔 𝙖𝙣𝙙 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 As a productivity and communication expert, I seamlessly integrate the following tools below to streamline operations and enhance collaborative workflows. ▪️ Trello ▪️ Microsoft Teams ▪️ Skype ▪️ Zoom ▪️ Hubspot ▪️ Loom ▪️ ChatGPT ▪️ Calendly ▪️ Whatsapp 🔥𝘿𝘼𝙏𝘼 𝙀𝙉𝙏𝙍𝙔 𝙖𝙣𝙙 𝙊𝙍𝙂𝘼𝙉𝙄𝙕𝘼𝙏𝙄𝙊𝙉 As a data entry and organization specialist, I leverage my expertise with the tools I mentioned to ensure seamless and accurate data management. ▪️ Microsoft Excel ▪️ Microsoft Word ▪️ Google Sheets ▪️ Google Docs ▪️ Google Workspace ▪️ Trello 🔥𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 𝙖𝙣𝙙 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 With my social media management and marketing skills, I strategically navigate the platforms I've listed below and use my creative powers, which are enhanced by the tools below. ensuring impactful and visually appealing content. ▪️ Canva ▪️ CapCut ▪️ Facebook ▪️ Hubspot ▪️ Instagram ▪️ LinkedIn ▪️ Pinterest ▪️ Twitter ▪️ Youtube With my diverse skills, meticulous attention to detail, and unwavering commitment to excellence, I'm confident I can exceed your expectations. Let me be your trusted partner in achieving your goals. If you are ready to offload the administrative tasks that are keeping you from enjoying other aspects of your life and from scaling your business, let's talk. 🤙 🟢 If you're sold and think we're a good fit. 🗨 Drop a personalized message and let me know. 📞 What time works best for you for a discovery call? *wink Talk soon! 𝘾𝘼𝙍𝙇𝘼 😉 wink*
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Graphic Design
    Project Management
    Finance & Accounting
    Travel & Hospitality
    Customer Service
    Lead Generation
    Computer Skills
    Customer Support
    LinkedIn Development
    Canva
    Data Entry
    Phone Communication
    Online Research
    Google Workspace
    Microsoft Office
  • $7 hourly
    Hello, I'm Azima and I have 5 years of data management and CRM experience, working with travel and real estate agencies. I mainly have experience in data input and quality check, and creating posts using Canva for various social media platforms. I also take data entry and typing jobs. My careful attention to detail and high quality of service and standard makes me the best fit for the job. ✓ Quality-oriented ✓ Confidentiality assured ✓ Quick turnaround ✓ Great communication ✓ Satisfaction guaranteed
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel Itinerary
    Travel & Hospitality
    Market Research
    Content Management System
    Canva
    Travel Planning
    Freelance Marketing
    Amadeus CRS
    Data Entry
    Microsoft Office
  • $20 hourly
    Looking for someone who will make your life easier? Look no further. With my experience handling start-ups, working with C-level executives, being a fast learner and able to adapt easily, we might just be the perfect fit.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Administrative Support
    Personal Administration
    Online Research
    Project Management
    Travel Planning
    Customer Service
    File Maintenance
    Data Analysis
    English
    Travel & Hospitality
  • $25 hourly
    Are you looking to grow your business or do you want to ensure customers achieve their desired outcomes while using your product or service? I'm a TOP-RATED ELITE Freelancer on Upwork. As a vacation rental specialist and customer success manager for eight years, I've handled 1000+ listings in several countries and various businesses through out my career. My main objective is to provide my clients with a comprehensive level of service so they can feel confident that someone is looking out for their best interests and are free from having to worry about any aspect of daily operations, including managing check-in and schedules, cleaning services, home maintenance, client issue troubleshooting, pricing strategies, managing bookings and cancellations, and much more. I am well-versed in the hospitality industry and have experience working with a variety of PMS and OTAs, including Expedia, Booking.com, HomeAway, Airbnb, and Booking.com My services below are: ✔️Guest communication: ✔️Property Listing Management ✔️Review Management ✔️Market Research ✔️Listing optimization ✔️Automation and Custom Triggers ✔️Revenue strategy using dynamic pricing software ✔️Calendar Management ✔️Performance Reporting ✔️Case Management through different OTAs, Airbnb, VRBO, booking, Expedia ✔️PMS integration and Technology ►Channel-Manager on online travel agencies: Booking.com, Airbnb, Traveloo, Rentals United, Expedia, Lodgify ►Property Management Software: Guesty, SmartBNB, NewBook, Hostfully, Turno, bookingsync, Fantastic stay, Streamline VRS software, Hospitable, Hostify, Lodgify Other Technical Skills: ✔️SaaS B2B and B2C ✔️Dropshipping e-commerce: Shopify, Oberlo, Alibaba, Aliexpress, Amazon ✔️Copywriting ✔️Social Media Management: Facebook Ads and Page management, Twitter, Instagram ✔️Appointment Setting ✔️Task Management Integration: Google Calendar, Asana, Slack, Trello, Monday.com, Helpscout, Clickup ✔️Email and Live Chat Customer Support ✔️Technical Support ✔️CRM: Zendesk, Zoho, Salesforce, Gmail, Freshdesk, Hubspot ✔️Process Improvement Skills ✔️WordPress + elementor Other Experience: Account Manager (B2B/B2C): I have several years of experience as an account manager in various lines of business in BPO, such as telecommunication accounts. I am trained in customer retention, upselling, and providing options to clients. My skills include strategic planning, customer needs analysis, critical thinking, decision-making, negotiation, assertiveness, problem-solving, management, product knowledge, and effective communication. AppleCare Technical Support Advisor: I have experience as an AppleCare Technical Support Advisor, where I assist customers with issues they experience with their iPhones, iPads, and iPods. I identify the root cause of their issues and provide detailed troubleshooting to help resolve the issues. I use every resource available to me to help assist the customer, maintain a good rapport with them, and provide exceptional support while still remaining valuable to the company. I display courtesy and strong interpersonal skills during all customer interactions, maintain my composure and patience in the face of difficult customer situations, and research issues on various computer systems and databases to resolve technical issues. When I come across new solutions to issues, I coordinate with my team to ensure that everyone utilizes the latest resolution methods. I always put my heart and soul into what I do. I want you to succeed, not just survive above the reds
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel & Hospitality
    Hospitality & Tourism
    Email Support
    Project Management
    Hospitality
    Real Estate
    Operations Management Software
    Account Management
    SaaS
    Phone Communication
    Customer Retention
    Customer Service
    Price Optimization
    Property Management Software
  • $12 hourly
    I have 15 year of experience in the Airline, Travel, and Customer Service industries. I have 15 years of experience as both a Travel and Customer service consultant I had the following skills as a travel agent: Leisure Travel Corporate Travel Marine Travel This includes making reservations for flights, accommodation, rentals, and transfers. I am also familiar with a number of tools used by travel agents, including GDS systems (Sabre, Apollo, and Amadeus), as well as other web tools utilized by the majority of travel companies. I took initiative to enroll in a virtual assistant training program online in order to increase my knowledge and abilities. I received my diploma from an online virtual assistant academy where I learned the following: Ø Email Handling and Management Ø Social Media Management and Marketing Ø Word Press Management Ø Basic Graphic Design (Canva) Ø Mailchimp I am outgoing, enthusiastic, flexible in terms of business needs, a fast learner, and detail-oriented. I always check to see if I can complete and do well on the task at hand. I've been working in the customer service sector for a while, and I've gathered experience that I bring to my new position. I'm presently looking for a client or company that values its workers and has a great reputation when it comes to dealing with people. And would enable me to advance both personally and professionally.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Google Sheets
    Google Docs
    Mailchimp
    Sabre
    Travel Planning
    Apollo.io
    Central Reservation Systems
    Email Marketing
    Slack
    Social Media Marketing
    Amadeus CRS
    Travel & Hospitality
    Social Media Management
    Canva
  • $25 hourly
    🚀🆁🅴🆂🆄🅻🆃 🅳🆁🅸🆅🅴🅽🚀 📍𝐒𝐤𝐢𝐥𝐥𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐚𝐭𝐭𝐢𝐭𝐮𝐝𝐞 𝐚𝐫𝐞 𝐥𝐢𝐤𝐞 𝐚 𝐬𝐡𝐢𝐩 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐚 𝐜𝐚𝐩𝐭𝐚𝐢𝐧 📍 I am an Airbnb and STR Vacation Rental Manager with over 3 years of experience in the hospitality industry. Specializing in helping property owners maximize their growth and profit through various means, I bring a wealth of expertise to the table. In addition to my role as a manager, I have accumulated over 10 years of experience in customer service, customer support, chat support, administrative support and complaint resolution leadership. This background enhances my ability to provide comprehensive support and solutions to both property owners and guests. 𝐈 𝐚𝐦 𝐟𝐚𝐦𝐢𝐥𝐢𝐚𝐫 𝐰𝐢𝐭𝐡 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐥𝐢𝐤𝐞: ✔️Airbnb ✔️Booking.com ✔️Housing Anywhere ✔️Host Away ✔️WG-Gesucht ✔️Wunderflats ✔️Homelike ✔️Buildium ✔️Eviivo ✔️Pricelab ✔️VRBO ✔️TripAdvisor ✔️Expedia and many more 𝐌𝐘 𝐀𝐑𝐄𝐀 𝐎𝐅 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 🎓: 🌟𝑨𝑰𝑹𝑩𝑵𝑩 𝑷𝑹𝑶𝑷𝑬𝑹𝑻𝒀 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner 💎Responding to guest inquiries 💎Handling instant bookings 💎Managing extended stay requests 💎Dealing with emergencies and Airbnb Resolution Center 💎Managing listing calendars and availability 🌟𝑴𝑨𝑰𝑵𝑻𝑬𝑵𝑨𝑵𝑪𝑬 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 💎Coordinating technical issues with your maintenance team (text messages, emails, and calls) 💎Coordinating cleanings with your housekeeping team (text messages, emails, and calls) 🌟𝑹𝑬𝑽𝑰𝑬𝑾 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Reviewing and responding to guest reviews 🌟𝑳𝑰𝑺𝑻𝑰𝑵𝑮 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Choosing a photo and a title that provokes visitors to click on your listing 💎Writing a description that converts potential customers into real guests 🌟𝑺𝑨𝑳𝑬𝑺 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Negotiating with your clients, offering alternatives, last-minute or long-stay discounts, etc 🌟𝑺𝒀𝑵𝑪𝑯𝑹𝑶𝑵𝑰𝒁𝑨𝑻𝑰𝑶𝑵 𝑶𝑹 𝑪𝑯𝑨𝑵𝑵𝑬𝑳 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 💎Synchronization between all different channels and platforms --------------------------------------------------------------------------------------------------------- ✔ 𝐖𝐇𝐘 𝐒𝐇𝐎𝐔𝐋𝐃 𝐘𝐎𝐔 𝐇𝐈𝐑𝐄 𝐌𝐄� ✔ ✅ 10 years customer Service Support ✅ 7 years Team Leader (handling 21 team members) (4 years as Complaint Team Lead) ✅ 3 years short- and long-term rental specialist ✅ 3 years Customer support for Commercial Cleaning Company ✅ 2 years Executive Virtual Assistant ✅ 2 years Social Media Manager ✅ 1 year Hiring/Recruitment Manager ✅ Changing the process of work according to your need if any issue arrives with the ongoing system ✅ Guaranteed on-time delivery of Projects ✅ Multi-tasking ability and experience with working as a team ✅ Available for as many hours / Times zones needed to finish the tasks accurately ✅ Writing Speed 55 WPM with 98.2% accuracy ✅ Tech savvy ✅ Fast learner ✅ Has "can do" attitude ✅ Detail oriented ✅ Can work independently with minimal supervision ✅ Can work under pressure ✅ Complaint resolution champion ✅ Fast learner and trainable for new learning and additional experience -------------------------------------------------------------------------------------------------------- 🔧 𝐓𝐨𝐨𝐥𝐬 𝐮𝐬𝐞𝐝: ▲Microsoft office (Excel, word, power point) ▲Google suite (spreadsheet, docs, mail, meet, voice) ▲CRMs (SAP, Eviivo, Bookingkoala, Pricelabs, Workiz, Happyhouse, Monday.com, HubSpot) ▲Quality Monitoring (Verint) ▲ Payment (Stripe, PayPal, Bookingkoala) ▲Call and text (Textmagic, Circleloop, google voice, Openphone, GoTo, Gohighlevel) ▲ File Storage (Dropbox) ▲ Communication/Task (Zoom, slack, skype, Telegram, WhatsApp, Microsoft Teams, FB messenger, Outlook, Gohighlevel, Jira, HelpScout, Yelp, Fastmail) ▲ Social media (Facebook, Instagram, LinkedIn. Tiktok) ▲ Property and rental (Host Away, Pricelabs, Airbnb, Booking.com, TripAdvisor, Google Rental, VRBO, Expedia, Hotels.com, Agoda ) ▲ Amazon work space ▲My.ionos.co.uk ▲City Inventories ▲Salesforce ▲Contentmanager.groovehq.com ▲Ahrefs ▲MOZ ▲Semrush Thank you for reading! If you think I might be the right fit for your project, please reach out to me so we can talk more! I am available always on up-work for any query and working with you would be a great pleasure 🙂 Cheers! Lornalyn
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Car
    Booking Services
    Customer Support
    Product Listing Ad
    Complaint Management
    Real Estate Virtual Assistance
    Travel & Hospitality
    Virtual Assistance
    Online Chat Support
    Email Management
    Executive Support
    Customer Service
    Property Management
    Google Workspace
    Price Optimization
  • $15 hourly
    I have worked in both management and administrative for almost 5 years. I am knowledgeable in Sabre, Framework, Microsoft Office programs, Customer Service Related, Hospitality Industry and Airline System. I have skills in researching, data gathering, booking, ticketing, travel planning, tour packaging, tour guiding, travel writing, taking and making calls and managing emails on behalf of my company. I have worked with different nationalities such as Swedish, Norwegian, Finnish, Indian, Chinese, Czech and Americans with different task. I have successfully helped people with my expertise. I will do my best to meet you expectations.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Microsoft Office
    Writing
    Travel Planning
    Travel & Hospitality
    Email Communication
    Lead Generation
    Customer Service
  • $10 hourly
    24/7 Guest communications + STR Specialist + OTA Specialist I am an experienced personal assistant in property management. I can help you if you need extra hands in managing multiple listings across multiple platforms and channel management softwares. I am a good fit if you need someone to enhance your Airbnb/VRBO/Booking.com/Expedia/Agoda rental experience and ensure seamless management of your property. If you need clarifications, I'm always available to jump on a call with you.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Customer Support
    Social Media Content
    Data Entry
    Writing
    Chat & Messaging Software
    Google Docs
    Email Communication
    Front Desk
    Booking Management System
    Data Integration
    Online Chat Support
    Travel & Hospitality
  • $10 hourly
    ADDITIONAL SKILLS Trello Canva Creating worksheets Transcribing Copywriting Email management Basic Video Editing Music Production Taking minutes of the meeting Travel management Calendar management Google workspace SUMMARY Music and Special Education teacher with experience in Events Management looking to further career by working as a Social Media Manager. Creative, resourceful and a highly-organized individual with excellent communication and planning skills. PROFESSIONAL SKILLS Creativity Designed creative posters for band gigs and events. Produced recordings and video performances of students. Coordinated, created, and scheduled content for a Filipino indie band. Planning Planned events including record release and fundraising concerts. Participated in venue scouting, set design, location decor and arrangement, seating, and another event management duties.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Management Skills
    Social Media Content
    Event Highlights Video
    Travel & Hospitality
    Video Editing & Production
    Event Planning
    Copywriting
    WordPress Theme
    Email Communication
    WordPress
    Calendar Management
    Meeting Agendas
    Event Management
    Video Post-Editing
    Music Production
  • $15 hourly
    I have extensive experience with multiple booking systems and GDS (Sabre, Apollo, Amadeus) to assist the passenger regarding exchanges, cancelations, refunds, and schedule change. I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges. I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. It would be a pleasure to interview with you and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Phone Support
    Customer Support
    Calendar Management
    Apollo.io
    Communication Skills
    Amadeus CRS
    Travel & Hospitality
    Online Chat Support
    Email Support
    Administrative Support
    Customer Service
    Travel Planning
    Sabre
    Virtual Assistance
    Data Entry
    Email Communication
  • $20 hourly
    Hi there! My name is Mary, and I help life coaches take their business to the next level. I create and manage websites, host digital products and courses, and even manage email marketing and customer relationships. I can also help with designing stunning visuals for websites, social media, and marketing materials. I’m can be your all rounder! If you're a life coach looking to jumpstart your coaching business, I'm here to help you every step of the way. Let's get started today and make your online presence shine! To your success, Mary 😊
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Google Calendar
    Calendar Management
    Keap
    Sales Funnel
    Kajabi
    Customer Service
    Jasper
    Content Writing
    Travel Planning
    Sabre
    ActiveCampaign
    Travel & Hospitality
    ClickUp
    ChatGPT
    Canva
  • $5 hourly
    Good day! I am a Mom of a 5 year old toddler and an online seller. I graduated with a degree of Bachelor of Arts in International Studies and I worked for Nike for 7 years as a Store Supervisor where I managed the day to day activities of the store to make sure we reach the given monthly target and also to make sure that the customer satisfaction is our number one priority. I've been working with UpWork for 5 years now as a Virtual Assistant. I worked as Virtual Assistant / Social Media Manager for 4 years now to manage Instagram accounts and gain more followers by scheduling reposts as reels everyday with 4 reels per IG account per day. I also have an online shop in shopee.ph. I mostly sell preloved kids wear targeting resellers so I sell it for a lower price. My work experiences hopefully would give you an idea of making me part of your team. As for my hourly rate, it is still negotiable Looking forward to hear from you soon. Sincerely, Rychelle Joan G. Ebonia
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel Itinerary
    Fashion & Apparel
    Online Chat Support
    Booking Management System
    Mobile UI Design
    Central Reservation Systems
    Email Communication
    Travel Planning
    AirMAX System Airline Reservation System
    Data Entry
    Communications
    Fashion & Beauty
    Travel & Hospitality
    Social Media Marketing
    Social Media Management
  • $8 hourly
    I'm a content writer with over six years of experience. I'm currently employed as a content development specialist in a digital marketing company based in Manila. I've worked with various clients and brands, helping them create highly engaging, share-worthy articles and texts online.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel & Hospitality
  • $35 hourly
    I bring to the table, over 10 years of local and international work experience in Business Administration, Research, Customer Service, Hospitality. I research, write, and critically evaluate data so I am able to utilize and apply the various competencies and skills I have acquired to bring about recurring business to your company. My services: VIRTUAL ASSISTANCE, CLIENT RELATIONS & CUSTOMER SERVICE - Handle client accounts - Address customer service inquiries in a timely fashion - Help the company win stellar customer service ratings - Manage and recover client's complaints in a professional and timely manner to achieve client's loyalty and return business - Develop new training programs and train new team members according to the company standard, and exceeding customer expectations - Email Management - Calendar and schedule management - Maintain client database - Ad hoc administrative tasks RESEARCH, WRITING, EDITING & PROOFREADING - Web research, investigative research and due diligence, advertising research, market research, topic or content research, academic research - Content Writing - Technical Writing - Copyediting & Proofreading SOCIAL MEDIA MANAGEMENT - Develop, implement and manage a social media strategy - Manage and oversee social media content - Canva Content Creation - Community Engagement (social media platforms) - Lead generation I am: • Reliable and responsible-- you'll be happy and worry-free to know that you've delegated tasks to someone who gets the job done and gets the job done RIGHT; • Excellent integrity and work ethic-- know that you have entrusted the work to someone honest, has sound judgment, and demonstrates ownership and accountability for quality work delivered; • Great organizational and management skills-- if everything is all over the place, I can help you get things in order so you can focus on more critical tasks and increase your productivity; Let’s talk about your project. Send me an invite to your job, and I’ll get in touch with you immediately so we can discuss what you need in more detail.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Travel & Hospitality
    General Transcription
    Sales & Marketing
    Social Media Content
    Critical Thinking Skills
    Accuracy Verification
    Lead Generation
    Content Writing
    Administrative Support
    Editing & Proofreading
    Fact-Checking
  • $35 hourly
    WHY HIRE ME AS YOUR COPYWRITER/BLOGGER or CONTENT WRITER? Four reasons: 1. You get readable copy crafted to match the tone of your brand. 2. I love challenges. Brands with fresh ideas. Those unafraid to experiment with their copy and content make my heart go thumpity-thump. Life is too short NOT to fail. It’s the only way to discover and learn new things after all. Just ask Steve Jobs. 3. Content is KING and delivery is the queen. This rule I abide with. Instead of subjecting readers to tired, uninspiring content making them feel like elephants jacked with tranquilizer darts, why not give your readers content with substance and information they want to read. It's a plus if it's exciting. And trust me, when your readers are excited they get all "clickety." They buy things or bookmark your blog. In other words, they stick around. If this is your goal, then I can help you. 4. Finally, your success is my business. Cheesy, yes. But, fact. After all, YOU are paying me. WHY HIRE ME AS AN ARTIST? Three reasons: 1. Traditional or digital? I’m comfortable with both. However, I do prefer traditional work right now. 2. If you need artwork in the following mediums: oil, watercolor, colored pencils, acrylic, graphite or pen & ink, then let's talk shop and see if we can work something out. 3. Portraits (humans, animals or even aliens) are not a problem. Although I can also draw "normal" things if that’s what you need. Ready to work with me? Hit me up. Let's collaborate!
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Copywriting
    Sketching
    Scriptwriting
    Travel & Hospitality
    Blog Writing
    Ebook Writing
    Line Drawing
    Illustration
    Watercolor
  • $10 hourly
    With experience dedicated to executive and operations support working with B2B, B2C, and startup companies, giving me a unique perspective that adds value across different industries. ► Expertise in Organizational Support: From calendar to inbox management, travel coordination to project coordination, my proficiency ensures fluidity in executive functions. ► Master of Process Enhancement: Skilled at identifying inefficiencies, I excel at streamlining processes and optimizing workflows, ensuring teams function at their peak. ► Digital & Content Creation: Whether it's captivating graphics, compelling training materials, or intuitive website designs, my creations are grounded in meticulous research and a keen eye for detail. ► Project Management & Team Leadership: Complex projects challenges? That's where I shine, leading from the front, ensuring timely deliverables, and achieving set objectives. Areas of Expertise » High-Level Executive Assistance » Calendar & Inbox Management » Travel & Lifestyle Management » Project & Team Management » AI & Automation » Content & Graphic Design » Training & Proposal Creation » Website Design » Process Streamlining » Research » Creating Onboarding Materials » HR & Talent Acquisition » Employee Training & Development Outside of my professional life, I wear multiple hats: I do data entry and lead generation. At the core of it all? I'm driven by ambition and a love for continuous learning. My aspiration? To align with a team that not only values my skills but champions my potential.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Marketing Strategy
    Graphic Design
    Email Communication
    Scheduling
    Administrative Support
    Lead Generation
    Customer Service
    Virtual Assistance
    Phone Communication
    Data Entry
    Project Management
    Email Marketing
    Calendar Management
    Executive Support
    Travel & Hospitality
  • $11 hourly
    Experienced sales professional with over 6 years experience in the technology sales industry. Excellent communication and people skills. Analytical thinker and strong negotiator. Enthusiastic inside sales and outbound sales person with a passion for educating consumers on policy information. In-depth knowledge of the life insurance sector and relevant policies. Multiple-time recipient of the Top Seller Award for Excellence in Sales. Team- and goal-oriented. Determined manufacturing parts sales person with strong negotiation skills and in-depth knowledge of the automotive industry. Strong leadership skills and commitment to improving team quotas and building meaningful goals. Ability to work well under pressure.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Employee Engagement
    Sales Management
    Fraud Detection
    Sales Leadership
    Human Resource Management
    Training Presentation
    Supervision
    Human Resources
    Sales Operations
    Staff Orientation & Onboarding Materials
    Employee Relations
    QA Management
    Employee Onboarding
    Travel & Hospitality
  • $12 hourly
    Hello! Thanks for viewing my profile. I have worked in the BPO industry for more than 9 years. Majority of my work experience came from the airline travel industry and US B2B Software Technology * 7 years experience as customer service, sales consultant and senior travel expert * 3 years experience as Business Development Representative *Proven background in telemarketing, cold calling, pipeline generation and appointment setting *Solid experience in travel and accommodation management, Apollo and Sabre Global Distribution System (GDS), airline awards and mileage programs *Experience in B2B Development, appointment setting, lead generation and data entry for a US software company *Graduate of Business Administration, Major in Marketing Management Experience: - Cold calling - Hard selling - Lead Management - Lead Generation - Client data and stats management - Appointment setting - CRM management - Sales - Customer service - Project management Tools used: - CMS (Client Management System) - Salesforce - LinkedIn Sales Navigator - ZoomInfo - Outreach.io - Chorus - Fuze - Apollo GDS - Sabre GDS - Award Logic Every experience was a stepping stone to a broad set of skills. The best part of all the aforementioned was the fact that I learned it with hard work. I was able to manage going through college during the day until I graduated and then have to work at night. I have no regrets because it built the character I have now.
    vsuc_fltilesrefresh_TrophyIcon Travel Writing
    Sales Development
    Business Development
    Lead Management
    Email Marketing
    Customer Engagement
    Lead Generation
    SaaS
    Salesforce
    Order Processing
    Travel & Hospitality
    Telemarketing
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.