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As an ex-Army Sargeant and senior energy manager, I pride myself on perfection and providing fast reliable service. I have been a touch typist since undergoing a typing course in the Army with 50.1 wpm achievement.

I retired in July 2022 and have been working from home on various projects through Upwork. I've just completed an 8 month project annotating videos for a US firm and am looking for work (part time or full time) that I can do from home. My home office is set up with super fast fibre optic NBN connection, secure VPN, Bose noise cancelling headphones and 2 x 24inch monitors. I am a professional and experienced person who can effectively plan and prioritize my work to meet time-critical deadlines with minimal supervision and am always willing to take on added responsibility. I have a keen eye for spelling errors in documents and take pride in ensuring what I produce is of the highest standard and quality. To date I have enjoyed a wide and varied professional career from general administration, secretarial, reception, medical and legal data transcription, medical and legal secretarial to law enforcement, training staff to use various computer programs. My work standards include high personal ethics, versatility, reliability, commitment, and pride in completing tasks to a standard of excellence within time-frames provided. I have the ability and motivation to support a new starter, fellow employee, busy team/s and to mentor staff. I believe in working for my pay no matter what that work might be mundane, repetitive or super exciting. I work well with minimal supervision, I can follow instructions both written or verbal and thrive in circumstances where I am able to run my own work environment. My interpersonal, written, and verbal communication skills are of a high standard, and I can build and maintain relationships at all levels be it peers or management. I am available to start immediately.

Key Skills and Abilities. I currently have 30 hours per week available and am comfortable working independently, meeting deadlines, and communicating clearly. I’ve worked with tools like Microsoft Office, Google Workspace and Zoom, and I’m adaptable to your systems or workflows. I have previously managed calendars, inboxes, document creation and internal comms for small business teams – and I always bring a calm, solution-focused approach to admin tasks. I am also interested in Proof reading, transcription , customer service, Admin and law. I have a teaching degree in Speech and Drama, am a member of the Toowoomba Philharmonic Choir and the Pittsworth One Note choir. I am learning 7 instruments, love singing, placed in the Australian Karaoke competition and have appeared in numerous musicals, and also love recording voices for various uses as well as audio books. I’m also comfortable with transcription work and have experience with style guides and platforms such as Rev and Clickworker. I’m an accurate typist with strong grammar and formatting skills. If you are looking for someone organized, dependable, and responsive in the AEST time zone, I’d be happy to help. Looking forward to hearing more about your project. * 12 years customer service experience and skills in face-to-face and call center environments, including 4 years (pre 2005) as a fund raiser for various not-for-profit organizations such as Leukaemia and Kidney Foundations. Also customer service skills from 5 years in Insurance as customer service agent and also a similar role with Telstra as a small business billing consultant * Cash-handling skills that are both accurate and efficient. * Team player. * Ability to work under pressure, supervised and unsupervised * Good attention to detail. * Ability to meet Targets (KPIs) and deadlines * Data Entry * Solving customer complaints whilst at Telstra.

I am a quick and efficient typist with an average speed of approximately 85 words per minute, with high accuracy. I am using microtasks from freelancing platforms to curate a portfolio of high quality work, and would love to liaise with you while I complete your tasks in a timely manner, while maintaining and exceeding your standards and expectations. - Fast, accurate typist; including audio/video transcription, copy typing - Advanced knowledge and experience in Excel and Sheets, able to utilise many advanced features and formulas - Highly competent in word processing programs, including editing, formatting, and making use of advanced features - Flexible in pricing! My initial goal is to produce high quality work to demonstrate my ability, and develop a portfolio of completed work. This will allow me to take on your work at a rate that works great for us, and gives me further experience and a repository of finished projects to add to my profile

Hi! I’m friendly, reliable, and hardworking, and I love providing administrative and virtual assistance support to professionals who need a helping hand. I’m confident using a variety of platforms, including Microsoft and Google Suites, Slack, Teams, Dubsado, ClickUp, Canva, and many customer support systems and Learning Management Systems. If there’s a platform I haven’t used yet, I’m excited to learn it! I pride myself on delivering engaging, helpful, and professional support. With years of customer service experience, I understand that building rapport and strong relationships with clients, stakeholders, and customers is key - humans helping humans :) I’m also a quick touch typist and enjoy streamlining systems, data administration, organising, and handling any ad-hoc tasks you need taken off your plate. Good communication is a priority to me - I’m responsive, clear, and proactive. I want you to feel confident that your tasks are being looked after and are in good hands!

I am the Owner and Director of Wave Nutrition Consulting, with over six years of experience working across clinical nutrition, health content creation, and customer-facing wellbeing services. My work sits at the intersection of evidence-based nutrition, real-world practicality, and clear communication. I support individuals, brands, and organisations by translating complex nutrition science into structured meal plans, clear educational content, and practical health programs that people can actually follow. Clients choose to work with me because I don’t just provide information, I provide context, judgement, and clarity. What I specialise in: - Evidence-based meal planning (weight management, energy, hormonal health, general wellbeing) - Nutrition program development (PDF guides, digital resources, step-by-step plans) - Health & nutrition writing (blogs, articles, educational content, brand resources) - Reviewing and refining nutrition content for accuracy, tone, and clarity - Customer-centred health communication that builds trust and engagement With a background spanning clinical nutrition, health retail, wellbeing services, and customer experience, I bring a strong understanding of how people actually engage with health advice, including the emotional, lifestyle, and behavioural factors that influence success. I am known for being: - Highly reliable and self-motivated - Detail-oriented with strong medical terminology knowledge - Efficient with deadlines and communication - Professional, compassionate, and easy to work with Whether you need a nutrition expert to create structured meal plans, a writer who understands both science and people, or a consultant to support high-quality health content, I bring a thoughtful, evidence-driven approach that prioritises both credibility and usability.