Hire the Best Virtual Assistants
in the Czech Republic

If you’re a business owner who’s tired of juggling operations, fixing messy processes, and trying to keep everything running behind the scenes… I can take that off your plate. I work as a Virtual Assistant focused on business operations and e-commerce support - helping brands and founders bring structure, clarity, and consistency to their day-to-day operations. What I bring to the table: E-commerce Operations (Shopify & beyond) Order & product management Backend store setup and maintenance Customer support coordination Campaign & launch support Analytics & reporting Systems & Process Optimization Creating and improving SOPs Identifying inefficiencies and simplifying processes Making your operations scalable (not chaotic) Business & Team Support Day-to-day operations management Task and project coordination Keeping communication clear across teams Making sure nothing falls through the cracks My background: 6+ years in corporate (British retail company) -From shared services to HQ project roles in London -Strong foundation in cross-functional collaboration and operations Freelance (current) -Supporting e-commerce brands and small businesses -Experience across operations, marketing coordination, analytics, and influencer campaigns

Hello:) I'm Pavlína, a reliable and detail-oriented Virtual Assistant with experience in customer service, team coordination and administrative support. I enjoy helping businesses stay organized by managing administrative tasks, performing accurate data entry, conducting internet research and providing professional customer support. I am a fast learner, highly organized and comfortable working independently while meeting deadlines. My previous experience as a Shift Leader taught me how to manage priorities, coordinate daily operations and communicate effectively with both customers and colleagues. Working in international environments has also strengthened my adaptability and English communication skills. I am currently looking for remote opportunities as a Virtual Assistant, Data Entry Specialist, Internet Research Assistant or Customer Support Assistant. I am committed to delivering accurate, reliable and high-quality work, and I am always eager to learn new skills.

Reliable Customer Support & Virtual Assistant | Fluent in English & Czech I’m an experienced Customer Support & Virtual Assistant Specialist with 3+ years of experience helping European companies deliver excellent customer experiences, manage daily operations, and support growing online businesses. I specialize in professional customer communication in both English and Czech, providing support across email, chat, and phone channels. I enjoy solving problems, improving processes, and making sure customers receive clear, helpful, and friendly assistance that builds trust and loyalty. My experience includes: ✔️ Customer inquiries and email support ✔️ Order processing, tracking, returns, and refunds ✔️ Complaint handling and issue resolution ✔️ Customer follow-ups and relationship management ✔️ Maintaining a professional and consistent brand voice ✔️ Administrative support and daily business operations ✔️ Data management and organization ✔️ Learning and managing new tools and workflows I also have experience working with CRM systems and customer management tools, including: ✔️ Managing and updating customer information ✔️ Tracking customer interactions and follow-ups ✔️ Maintaining accurate records and data organization ✔️ Supporting sales and customer service workflows ✔️ Ensuring customer requests are properly documented and resolved In addition to customer support, I have experience with Czech-English translation, proofreading, copywriting, content editing, and social media support. I can help with: ✔️ Proofreading and improving written content for clarity, accuracy, and engagement ✔️ Copywriting for websites, emails, product descriptions, and marketing materials ✔️ Editing blog articles and online content ✔️ Czech-English translation and localization ✔️ Social media content support and community management ✔️ Creating and editing captions and posts ✔️ Managing comments and messages while maintaining a positive brand voice I am detail-oriented, reliable, organized, and quick to learn new tools and processes. I take ownership of my work, respect deadlines, and always focus on delivering high-quality customer support.

I’m a proactive and detail-oriented Virtual Assistant with strong experience in customer support, project management, translation, and data entry. Over the past years, I’ve successfully managed different online projects, coordinated communication, and provided reliable support to international clients. I also specialize in digital marketing, with a focus on social media trends, content creation, and influencer outreach. Thanks to my deep knowledge of the Czech market and its influencers, I can help businesses build connections and launch collaborations that resonate with local audiences. I’m fluent in Czech (native) and English (practically since childhood), which allows me to handle customer support and communication smoothly and professionally. With two bachelor’s degrees (Charles University & University of West Bohemia), strong adaptability, and quick learning ability, I bring professionalism, critical thinking, and enthusiasm to every project. I love learning new tools and trends, and I’m always excited to start new collaborations where I can help my clients grow and save time.

Ask for rates for individual projects Newly Virtual Assistant | Admin Support | Organisation & Spreadsheets | Reliable & Detail‑Oriented I’m a highly organised and reliable Virtual Assistant with strong skills in business administration, communication, and structured task management. I help small businesses, freelancers, and busy professionals stay organised, manage daily operations, and keep their workflows running smoothly. What I can help you with General business admin and daily operational support small bookkeeping work - data entries, invoices Inbox management Preparing spreadsheets, reports, summaries, and data organisation Document handling, file management, naming systems, folder structure Research, follow‑ups, reminders, scheduling Customer communication and basic client support Creating templates, checklists, and organised workflows My strengths Clear and professional English communication Strong organisational skills Detail‑oriented and consistent Comfortable working independently Proactive, reliable, and fast to respond Excellent with spreadsheets and structured tasks Tools I use Google Workspace, Gmail, Outlook, Excel, Google Sheets, Trello, Slack, Notion, cloud storage tools, PDF tools, CRM systems. I’m available for ongoing support or one‑off projects. If you need a dependable Virtual Assistant who keeps things organised and running smoothly, I’d be happy to help. Newly - MTD Income tax for sole traders, landlords in the UK and EPR packaging authorized representative in Germany, Czech EU VAT - Germany, Italy and France for UK residents without a tax representative Hana Kusnierzova - I am a UK-based accounting service provider, namely UK&EU VAT services, the complex bookkeeping,& accounting, CT, SA, IR35 tax preparation and submission Why Me? ● Able to work on tight deadlines ● Have a number of satisfied customers ● Can perform multiple tasks simultaneously ● Close attention to detail ● No compromise on quality SERVICES 1. VAT - UK&EU VAT service includes registrations, online access, calculation, submissions and other tax issues... TVA, DPH, IVA, MwSt... receiving of VAT certificate for non-residents without the fiscal representative for eligible Included are Standard VAT returns and declarations, International One Shop, Moss, OSS, IOSS... Eurofactura software 2. Bookkeeping, accountancy (CT, SA, IR35...) The complex Bookkeeping&Accountancy service - reviewing and maintaining accounting records in Excel or software, reconciling bank statements, processing payroll, and Expenses and Benefits (up to 10 employees). Ensuring accuracy and compliance with legal regulations and managing VAT, CT, and other clients’ taxes. I obtained a long-term practice in this industry and keep pace with the requirements of online accountancy, its legislation, and frameworks including international accountancy. 3. Managing director Assistance with the formation of a non-resident company and the director's agenda. Education - 1994 accountancy certificate 2014 UK Open university - a professional accountant (graduate - ACCA, CIMA certificate) Žádost o sazby pro jednotlivé projekty Nově – MTD daň z příjmu pro OSVČ a pronajímatele v UK, EPR obaly autorizovany zastupce v CZ, DE EU DPH - CZ země identifikace Specializuji se na UK & EU DPH služby, komplexní vedení účetnictví, účetní závěrky, přípravu a podání CT, SA a IR35 daňových přiznání. Proč spolupracovat se mnou Pracuji efektivně i pod časovým tlakem Mám řadu spokojených klientů Zvládám více úkolů současně Dbám na detail Kvalita je pro mě vždy prioritou SLUŽBY 1. DPH – UK & EU DPH služby Zahrnuje registrace, online přístupy, výpočty, podání přiznání a řešení dalších daňových záležitostí…VAT, DPH, IVA, MwSt, TVA Získání DPH certifikátu pro nerezidenty bez fiskálního zástupce. Eurofactura software Součástí jsou standardní DPH přiznání a deklarace, International One Stop Shop, MOSS, OSS, IOSS 2. UK/CZ Účetnictví a účetní služby (CT, SA, IR35…) Komplexní vedení účetnictví – kontrola a správa účetních záznamů v Excelu nebo účetním softwaru, párování bankovních výpisů, zpracování, Účetnictví je tvořeno V souladu s legislativou a správou DPH, CT a dalších daní klientů. Mám dlouholetou praxi v oboru v účetnictví, včetně EU DPH účetnictví. Služby jednatele / Managing Director Services Pomoc při zakládání rezidentské společnosti a zajištění kompletní agendy jednatele.

I am a detail-oriented and organized professional with experience in administration, executive assistance, and supply chain management across Czechia, Austria, and the United States. Since finishing high school in 2018, I have built an international career that combines strong analytical skills with excellent communication across cultures. I am highly skilled in Microsoft Office, adaptable to new tools, and committed to accuracy and efficiency. My international work experience has trained me to communicate clearly across cultures and manage tasks with professionalism and discretion. I specialize in remote, part-time, and contract roles, and I bring a proven ability to work across different time zones and cultures. If you are looking for a reliable, multilingual assistant who delivers high-quality results on time, I’d be happy to help your business succeed.