Hire the Best Customer Service Representatives
in the Czech Republic

You will not regret if you hire me! I am ready to translate your texts from English or French to my native Czech language. I have experience with various fields, feel free to contact me!

Czech Native | English–Czech Translator | Customer Support Specialist Fluent in English with strong translation and communication skills. ✔ Accurate EN–CZ / CZ–EN translations ✔ Experienced in customer service and client communication ✔ Open to long-term collaboration Let’s work together — message me anytime!

I support companies in managing client communication, coordinating operations, and keeping internal processes running smoothly. With 10+ years of multilingual experience (German, English, Spanish, Czech, and Swahili), I specialize in B2B environments, where clear communication, responsiveness, and structured follow-up are essential. My focus is on helping teams stay organized and client-focused, especially in fast-paced or founder-led businesses. What I can support you with: - B2B client and agency communication (DE/EN) - Handling inbound inquiries and follow-ups - Supporting sales processes and pricing coordination - Order management and operational support - Project coordination and internal communication - Keeping workflows organised and reducing response delays I have worked across industries such as software, cloud services, automotive, machinery, and hospitality, which allows me to quickly adapt to different systems and workflows. I’m used to working in environments where communication quality directly impacts client satisfaction and business growth, and I take a structured and reliable approach to everything I handle.

Are you looking for linguistic precision backed by 12+ years of experience and cutting-edge AI expertise? I am a professional linguist specializing in English-to-Czech localization, bridging the gap between traditional craftsmanship and advanced AI technologies. With over 1,000 successfully completed projects on Upwork and a 100% client satisfaction rate, I provide solutions that give your business an authentic and powerful voice in the Czech market. What I bring to your project: Expert Localization - Seamless adaptation of websites, apps, and technical documentation across IT, Finance, Healthcare, Automotive and other sectors. Cultural Relevance - Ensuring your content doesn't just read like a translation, but feels like it was originally crafted for the Czech audience. AI & LLM Optimization - Advanced experience in training large language models, evaluating AI responses, and precise Machine Translation Post-Editing (MTPE). Data Quality & NLP - Proven track record in data annotation and content evaluation for global tech leaders. Technical Stack: CAT Tools - Expert proficiency in SDL Trados, Smartcat, Matecat, and many more. Technologies - HTML/XML translation, Google Workspace, and specialized AI/NLP annotation tools. Domain Expertise - Specialized in Business, Marketing, ICT, Law, Healthcare and more. My collaboration with industry leaders has taught me to thrive in high-urgency environments while maintaining meticulous attention to detail. If you are looking for a partner who understands both the nuances of language and the future of technology, let's connect. Let’s elevate your project to the next level!

Professional Summary As a committed information systems management master's student with prior work in document management and customer service, I have honed great organizational and communication skills that will be very useful in a career in information systems management, while also being a good team player, a fast learner, and strong communicator. I'm searching for fresh challenges and chances to develop.

I have been working on different project on UpWork for over 13 years now, gaining experience in online research, translations, apps beta testing and providing vocal and video material for marketing purposes and most recently, leading a team. Combined with my self-gained working morale and time-efficiency, I can offer professional approach to your project.