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Hello! I’m Victoria Delassaint, a motivated and detail-oriented administrative assistant with over 3 years of experience in customer relations, sales, and office management. I specialize in helping businesses stay organized and maintain great communication with their clients. From managing schedules, handling data entry, and writing reports, to providing excellent customer support — I bring reliability, efficiency, and professionalism to every task.

Title: Virtual Assistant & Translator FR/EN/CR | Administrative Support | Research & Customer Service Introduction: I offer versatile virtual assistance and translation services with strong organizational skills, rigor, and communication. Whether you need help managing emails, organizing your schedule, translating documents, or conducting precise research, I’m here to make your professional life easier. Main competencies : - Email management, scheduling, appointment setting - Calendar organization and management - Document processing, filing, and archiving - Data entry and professional writing - Preparation of presentations and reports - Translation French ⇄ English, French ⇄ Creole, English ⇄ Creole - Text revision and proofreading - Remote customer service and administrative support - Virtual meeting coordination - Handling phone calls and messaging - In-depth research and information gathering Tools Proficient With: - Microsoft Office (Word, Excel, PowerPoint) - Google Workspace (Docs, Sheets, Calendar) - Canva, Trello, Notion, Zoom - Messaging platforms - CRM and project management tools Technology: I master various essential tools for efficient remote work management, ensuring smooth communication and optimal project organization. Research Experienced in collecting and analyzing information from reliable sources (Google Scholar, PubMed) and creating accurate, well-documented reports. Availability: Flexible, available weekdays and weekends. Open to both short-term and long-term assignments. Objective: To provide professional, reliable, and prompt service tailored to your needs, helping you save time and optimize your activities.

If your business operations require high-level administrative efficiency, pristine data organization, or seamless bilingual communication, I am here to streamline your workflow. As a dedicated Virtual Assistant, Data Specialist, and fluent English/Haitian Creole Interpreter, I bridge operational and language gaps for high-stakes projects. I offer native-level fluency, a deep understanding of US corporate standards, and extensive back-office expertise. Why my background brings value to your project: Government & Administrative Insight: Currently serving within a regional government bureau (FAES), managing complex data entry, document review, and high-volume administrative workflows with maximum data integrity. Data Logistics & Industry Experience: Proven track record handling data logistics and customer service operations for major US corporations, including high-volume data/audio processing datasets (500+ items) completed under strict deadlines. Elite Interpretation (OPI/VRI): Specializing in Over-the-Phone and Video Remote interpretation for legal depositions, corporate negotiations, and medical appointments. Currently pursuing national Medical Interpreter Certification (CMI). Technical Superiority: Operating on a dedicated Starlink satellite connection with ultra-low latency, ensuring zero lag or dropped calls for sensitive, real-time sessions.

I've worked with e-commerce brands, SaaS companies, Shopify and everything in between, across North America, Europe, and Latin America. The industries change. The standard I hold myself to doesn't. I make people feel heard, solve their problem fast, and leave them with a good impression of your brand in English, French, or Spanish, whichever they prefer. 𝗜'𝘃𝗲 𝗯𝗲𝗲𝗻 𝗱𝗼𝗶𝗻𝗴 𝘁𝗵𝗶𝘀 𝗳𝗼𝗿 𝗼𝘃𝗲𝗿 𝟭𝟬 𝘆𝗲𝗮𝗿𝘀 and I still get excited when a frustrated customer turns into a loyal one. I know how to manage volume, prioritize, and deliver. Which is exactly what your business needs. 𝐂𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐲 : 𝐙𝐞𝐧𝐝𝐞𝐬𝐤 (𝐒𝐮𝐩𝐩𝐨𝐫𝐭, 𝐓𝐚𝐥𝐤, 𝐆𝐮𝐢𝐝𝐞, 𝐄𝐱𝐩𝐥𝐨𝐫𝐞, 𝐦𝐚𝐜𝐫𝐨𝐬, 𝐭𝐫𝐢𝐠𝐠𝐞𝐫𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬, 𝐒𝐋𝐀, 𝐂𝐒𝐀𝐓, 𝐯𝐢𝐞𝐰𝐬, 𝐥𝐢𝐠𝐡𝐭 𝐚𝐠𝐞𝐧𝐭𝐬), 𝐆𝐨𝐫𝐠𝐢𝐚𝐬 (𝐦𝐚𝐜𝐫𝐨𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐫𝐮𝐥𝐞𝐬, 𝐀𝐈 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞𝐬, 𝐬𝐨𝐜𝐢𝐚𝐥 𝐃𝐌𝐬, 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧, 𝐨𝐫𝐝𝐞𝐫 𝐥𝐨𝐨𝐤𝐮𝐩, 𝐫𝐞𝐟𝐮𝐧𝐝𝐬, 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬, 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬), 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐅𝐫𝐞𝐬𝐡𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐈𝐧𝐭𝐞𝐫𝐜𝐨𝐦 (𝐢𝐧𝐛𝐨𝐱, 𝐅𝐢𝐧 𝐀𝐈, 𝐚𝐫𝐭𝐢𝐜𝐥𝐞𝐬, 𝐨𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬), 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐍𝐨𝐰, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐇𝐮𝐛, 𝐙𝐨𝐡𝐨 𝐃𝐞𝐬𝐤, 𝐌𝐨𝐧𝐝𝐚𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐁𝐨𝐥𝐝𝐃𝐞𝐬𝐤, 𝐆𝐥𝐚𝐝𝐥𝐲, 𝐊𝐚𝐩𝐭𝐮𝐫𝐞 𝐂𝐗, 𝐏𝐞𝐠𝐚 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐂𝐫𝐞𝐚𝐭𝐢𝐨 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐎𝐫𝐚𝐜𝐥𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞, 𝐒𝐀𝐏 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝, 𝐞𝐆𝐚𝐢𝐧, 𝐕𝐞𝐫𝐢𝐧𝐭, 𝐄𝐦𝐩𝐥𝐢𝐟𝐢, 𝐓𝐞𝐚𝐦𝐒𝐮𝐩𝐩𝐨𝐫𝐭, 𝐃𝐢𝐱𝐚, 𝐅𝐫𝐨𝐧𝐭, 𝐇𝐞𝐥𝐩 𝐒𝐜𝐨𝐮𝐭, 𝐆𝐞𝐧𝐞𝐬𝐲𝐬 𝐂𝐥𝐨𝐮𝐝 𝐂𝐗, 𝐍𝐈𝐂𝐄 𝐂𝐗𝐨𝐧𝐞, 𝐀𝐝𝐚 𝐂𝐗, 𝐑𝐢𝐜𝐡𝐩𝐚𝐧𝐞𝐥, 𝐑𝐞:𝐚𝐦𝐚𝐳𝐞, 𝐞𝐃𝐞𝐬𝐤, 𝐇𝐚𝐩𝐩𝐲𝐅𝐨𝐱, 𝐕𝐢𝐯𝐚𝐧𝐭𝐢𝐨, 𝐇𝐚𝐥𝐨𝐈𝐓𝐒𝐌, 𝐒𝐩𝐢𝐜𝐞𝐰𝐨𝐫𝐤𝐬, 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 (𝐚𝐝𝐦𝐢𝐧, 𝐨𝐫𝐝𝐞𝐫𝐬, 𝐫𝐞𝐟𝐮𝐧𝐝𝐬, 𝐝𝐢𝐬𝐩𝐮𝐭𝐞𝐬, 𝐫𝐞𝐭𝐮𝐫𝐧𝐬), 𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥 (𝐜𝐚𝐥𝐥𝐬, 𝐒𝐌𝐒, 𝐯𝐨𝐢𝐜𝐞𝐦𝐚𝐢𝐥, 𝐜𝐚𝐥𝐥 𝐪𝐮𝐞𝐮𝐞𝐬, 𝐈𝐕𝐑), 𝐊𝐥𝐚𝐯𝐢𝐲𝐨 (𝐟𝐥𝐨𝐰𝐬, 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬, 𝐬𝐞𝐠𝐦𝐞𝐧𝐭𝐬, 𝐒𝐌𝐒), 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐬𝐮𝐛𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐬, 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬), 𝐎𝐦𝐧𝐢𝐬𝐞𝐧𝐝, 𝐑𝐞𝐜𝐡𝐚𝐫𝐠𝐞 (𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬, 𝐜𝐡𝐚𝐫𝐠𝐞𝐬, 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧𝐬), 𝐌𝐚𝐢𝐥𝐜𝐡𝐢𝐦𝐩, 𝐒𝐥𝐚𝐜𝐤 (𝐜𝐡𝐚𝐧𝐧𝐞𝐥𝐬, 𝐧𝐨𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬), 𝐩𝐥𝐮𝐬 𝐭𝐢𝐜𝐤𝐞𝐭 𝐯𝐨𝐥𝐮𝐦𝐞, 𝐟𝐢𝐫𝐬𝐭 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐭𝐢𝐦𝐞, 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐭𝐢𝐦𝐞, 𝐫𝐞𝐟𝐮𝐧𝐝𝐬, 𝐜𝐡𝐚𝐫𝐠𝐞𝐛𝐚𝐜𝐤𝐬, 𝐨𝐫𝐝𝐞𝐫 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐐𝐀, 𝐚𝐠𝐞𝐧𝐭 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠, 𝐨𝐦𝐧𝐢𝐜𝐡𝐚𝐧𝐧𝐞𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐀𝐈 𝐚𝐠𝐞𝐧𝐭 𝐨𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧, 𝐚𝐠𝐞𝐧𝐭𝐢𝐜 𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧.

I am a skilled English interpreter with several years of experience in multilingual communication, specializing in English, French, and Haitian Creole. My career began in the field of technical interpretation, where I served as a language specialist for one of the leading telecommunications companies in the Caribbean. This role allowed me to develop strong terminology management skills and the ability to deliver precise and context-appropriate interpretations in high-pressure environments. Currently, I am focusing on medical interpretation, working with Future Group, a global leader in language services. This job has allowed me to expand my expertise in healthcare communication, patient interaction, and culturally sensitive language support. I consistently deliver accurate and professional translations and interpretations across a wide range of settings, maintaining high standards of confidentiality, clarity, and linguistic integrity. I am eager to work on new project who can be challenging, so let's work.

Hardworking and passionate job seeker with strong organizational skills. I am self-motivated and 100% computer literate. I work fast with honesty and professionalism and deliver keen work. With over 5 years of experience in translation and over 3 years of being a virtual assistant i can say that i am a well experienced. Don not hesitate to contact me if you need a good job to be done.