Hire the Best Customer Service Representatives
in Haiti

Hardworking and passionate job seeker with strong organizational skills. I am self-motivated and 100% computer literate. I work fast with honesty and professionalism and deliver keen work. With over 5 years of experience in translation and over 3 years of being a virtual assistant i can say that i am a well experienced. Don not hesitate to contact me if you need a good job to be done.

With over seven years of experience, I’ve built a strong foundation in customer service, sales, interpretation, and executive support, serving clients across healthcare, retail, and tech industries. I’m a certified translator (ATA) and a trained interpreter, fluent in English, French, and Haitian Creole. I have a proven ability to connect with diverse audiences and deliver exceptional experiences across platforms. Since transitioning into remote freelance work, I’ve supported multiple organizations with empathy, precision, and cultural sensitivity, always striving to turn challenging moments into positive, long-lasting impressions. 🔹 What I Bring to the Table: ✔️ Multilingual Support Fluent in English, French, and Haitian Creole with professional experience in simultaneous and consecutive interpretation. I’ve worked with Cyracom, Propio, and Future Group, delivering real-time medical interpreting in high-stakes settings (ER, mental health, telehealth). ✔️ Omnichannel Customer Service Proven experience handling Live Chat, Email, Phone, and Ticket Support, whether assisting retail customers at Bath & Body Works or patients navigating healthcare systems. ✔️ Sales & Lead Conversion Confident in inbound/outbound sales, upselling, converting leads, and building trust through value-driven conversations. ✔️ Healthcare Compliance & Sensitivity I am certified in Medical Terminology, HIPAA, and Healthcare Interpretation. I handle sensitive medical conversations with care, confidentiality, and cultural understanding. ✔️ Technical & Product Support Experienced with troubleshooting, resolving technical issues, and working with ticketing systems. I approach every problem with patience and clarity. ✔️ Virtual Assistance & Executive Support Skilled in managing calendars, inboxes, onboarding, documentation, and team communication using tools like Google Workspace, Notion, Microsoft Office, Slack, and more. 💼 Clients & Companies I've Worked With: 1- Cyracom – Medical interpretation for hospitals and clinics 2- Propio Language Services – Real-time interpretation via phone and video 3- Future Group – On-demand healthcare support for telemedicine providers 4- Bath & Body Works – Retail customer service via phone, chat, and email 5- Various healthcare providers and startups: Admin support, onboarding, interpretation, and more 📌 Available for: • Full-time and part-time roles • Customer support, sales, admin & interpretation • E-commerce, healthcare, SaaS, and startups 💡 WHY WORK WITH ME? 💡 I blend professionalism, empathy, and multilingual expertise to deliver exceptional service that reflects your brand’s values. Whether supporting a medical call, closing a sale, or assisting an executive team remotely, I strive to build relationships, solve problems efficiently, and leave every client satisfied. Let’s work together to create support systems that scale, build trust, and drive real impact. I’m ready to help your team grow.

I am a bilingual Customer Support Specialist and Administrative Professional with proven experience supporting e-commerce and property management operations remotely. Over the past year, I have worked with a dropshipping e-commerce company handling customer support through Zendesk, Shopify, ShipHero, Gmail, and CRM systems. My responsibilities include managing customer inquiries, tracking orders, processing refunds, handling escalations, and maintaining high customer satisfaction standards in fast-paced environments. In parallel, I have also worked as a Secretary and Administrative Assistant for a property management company, where I handled scheduling, client communication, email management, data organization, and administrative coordination. In addition to customer support and administrative work, I provide: • English ↔ French ↔ Haitian Creole translation • Transcription services • Survey and research assistance • Email and chat support I am detail-oriented, organized, professional, and comfortable following SOPs, managing multiple priorities, and communicating with clients in a clear and efficient manner. Core Tools & Platforms: Zendesk | Shopify | ShipHero | CRM Systems | Gmail | Slack | Google Workspace | Microsoft Office Languages: • English – Native/Bilingual • French – Native/Bilingual • Haitian Creole – Native/Bilingual • Spanish – Basic I am currently seeking long-term opportunities where I can contribute reliable support, strong communication, and a high level of professionalism.

Hello! I’m Victoria Delassaint, a motivated and detail-oriented administrative assistant with over 3 years of experience in customer relations, sales, and office management. I specialize in helping businesses stay organized and maintain great communication with their clients. From managing schedules, handling data entry, and writing reports, to providing excellent customer support — I bring reliability, efficiency, and professionalism to every task.

I help businesses communicate clearly across languages and deliver exceptional support to their customers — without the delays, miscommunications, or gaps that come from working without the right language partner. With 4+ years of experience in translation, interpretation, customer service, and sales, I work as a freelance translator, Haitian Creole interpreter, and customer support specialist. I partner with businesses, organizations, and individuals who need accurate, culturally aware language support and reliable client-facing communication — in English, French, Spanish, and Haitian Creole. --- I'M A GOOD FIT IF YOU ARE LOOKING FOR THIS! - Your business serves Haitian Creole, French, or Spanish-speaking customers and needs someone who can communicate with them clearly and professionally; - You need accurate translation or live interpretation for documents, calls, meetings, or customer interactions; - Your customer support team needs a reliable, organized, and self-motivated specialist who can handle inquiries, resolve issues, and represent your brand well. WHAT I DO - Haitian Creole, French, Spanish, and English translation for documents, communications, websites, and business materials; - Live interpretation for calls, meetings, medical appointments, legal consultations, and customer interactions; - Customer support via chat, email, or phone — handling inquiries, resolving issues, and maintaining a positive client experience; - Sales support and outreach in multiple languages. How i will handle your Project! - Review your project needs, target audience, and any style or tone guidelines before starting; - Deliver work that is accurate, culturally appropriate, and on time; - Stay available for revisions, follow-up questions, and ongoing support after delivery. LANGUAGES: English · French · Spanish · Haitian Creole If you have a project in mind, send me a quick message about what you need, I'll reply with how I can help and a quick timeline.

I help agencies, founders, and growing teams turn scattered digital work into organized delivery systems, measurable campaigns, and practical CRM/AI workflows. My work sits at the intersection of project management, marketing operations, CRM automation, and client-ready execution. I currently serve as Chief Marketing Officer at Digital Delane, where I support campaign delivery, website/app promotion, reporting routines, CRM workflows, AI-assisted documentation, and cross-functional coordination. What I can help with: - Digital project plans, scopes, timelines, task boards, status reports, and delivery follow-up CRM and marketing automation in GoHighLevel, HubSpot, Salesforce, Constant Contact, Zapier, Make, n8n, and API/webhook handoffs - AI-enabled workflow design using Claude Code, Codex, Gemini CLI, Cursor, VS Code, and open-source AI models — not to experiment, but to deliver faster and document better - Marketing campaign coordination, paid media support, social/content calendars, SEO/content organization, and analytics summaries - Business documents, SOPs, proposals, dashboards, process maps, and client-facing reports Proof from the work: - 60+ campaigns across 40+ brands - $60K+ in managed ad budgets (Google, Meta, LinkedIn) - 25K contacts reached in one month through CRM automation - 50 → 200 chats/person (4x support capacity, same team) - 8–9 demos/day supported through automated workflows - 100+ court hearings and negotiations interpreted at 95%+ accuracy. If you need someone who can think strategically and also execute, I can help you structure the work, build the system, and keep the project moving. Quadrilingual (English, French, Haitian Creole, professional Spanish).