Hire the Best Virtual Assistants in Maryland

Communications and operations leader with 10+ years of experience driving brand strategy, creator relations, digital marketing initiatives, and cross-functional team management. Proven success leading global remote teams, developing high-impact content strategies, streamlining organizational processes, and supporting executive operations in fast-paced environments. Skilled in social media management, copywriting, creative direction, project coordination, and stakeholder

Running a business creates enough moving parts without having to spend your day chasing emails, searching for information, updating documents, or figuring out where a project stands. Hi, I'm Shannan. I'm an operations-minded administrative professional who helps business owners and teams create structure, improve workflows, and keep projects moving forward. I specialize in bringing order to scattered information, unfinished tasks, and administrative processes so leaders can focus on growth, client relationships, and high-value work. I currently support a growing engineering firm with documentation management, inbox organization, project support, and operational systems that help keep projects and communications on track. Throughout my career, I have supported nonprofits, small businesses, community organizations, and busy professionals by managing the details, systems, and logistics that keep day-to-day operations running smoothly. Whether you need help organizing information, maintaining documentation, coordinating projects, managing communications, improving workflows, or creating systems from the ground up, I provide dependable support that reduces administrative burden and creates clarity. My goal is simple: to lighten your mental load, solve problems before they become bottlenecks, and help your business operate more efficiently. Services I Provide 📧 Inbox and communication management 📅 Calendar coordination and administrative support 🧪 Documentation, SOPs, and knowledge management 🤖 AI‑assisted research and information organization 🔍 Research, summaries and information organization 🗂️ Clean visual layouts, tables, and simple maps 📁 Digital file cleanup and Drive/Dropbox organization 📝 Well‑formatted documents, spreadsheets, and reports 🎨 Clean visual layouts and Canva-based materials ✅ Project and workflow coordination My background includes: Operations and administrative support Event planning and coordination Executive and team support Process development and documentation Website and content updates Registration and program management Customer and client communications Volunteer coordination Logistics and vendor management Expense tracking and administrative reporting I am often brought in when a project, process, or growing organization needs someone who can take ownership of the details, create structure, and keep things moving forward. Many of my most successful projects started with someone saying, "I'm not sure how to do this," and me figuring out a practical path forward. What Clients Can Expect - Strong attention to detail - Clear, professional communication - Independent execution with minimal oversight - Organized systems and structured processes - Reliable follow through and accountability If you're looking for a dependable operations-minded assistant who can bring order to scattered information, unfinished tasks, and administrative workflows, I'd love to discuss how I can support your business. I recently completed PMI's KICKOFF™ Project Management course and continue to expand my skills in project coordination, process improvement, and operations support.

HIPPA-Compliant Medical Virtual Assistant-RN proficient in EMR/EHR data entry, medical records retrieval + tracking, patient intake, calendar management and Personal Injury legal support. Improving workflows while saving practices hundreds of admin hours per month. Healthcare providers, health tech start ups and Personal Injury firms bring me onboard when administrative tasks are falling behind operations. I’m a Registered Nurse and Certified Case Manager with 15+ years of clinical and healthcare administrative experience; HIPAA compliant intake, EHR data entry, and case management workflows, done the right way. Support for healthcare providers: * Patient intake * Appointment scheduling * EHR/EMR data entry * Insurance verification * Prescription refill management * Inbox management * Quality Assurance Management Support for healthcare providers tech start ups: * SOP development * Workflow optimization * Data entry * App/EMR testing + validation * Calendar management * Data Annotation * Quality Assurance Management Support for PI firms: * Medical record summaries * Medical records retrieval + tracking * Case Management * Case intake Healthcare Content Writing I write for health tech companies, digital health startups, and clinical organizations that need content their audience can trust: SEO-optimized clinical blog content, patient education materials, white papers and thought leadership, UX copy for health apps and patient portals, and case studies or service pages for healthcare businesses. If your team needs someone who can move between clinical accuracy and operational execution without a learning curve, let’s talk about what you’re working on.

Hi there! 👋 I'm Samea Ahmadi, a dedicated App & Product Testing professional with a sharp eye for detail and a strong focus on real user experience. With over 5 years of experience, I help developers, startups, and e-commerce brands ensure their apps and products are user-friendly, bug-free, and ready for the market. I don’t just click around — I analyze how real users will interact with your product. My feedback is always practical, honest, and actionable. ✅ What I Offer: - Mobile App Testing (iOS & Android): Functional, usability, and UI testing - Product Testing (Physical & eCommerce): Testing Amazon and online products as a real customer - Detailed Feedback & Honest Reviews based on real user experience - Bug Identification & Improvement Suggestions - Test Reports with Screenshots or Screen Recordings - Unboxing Experience & First Impressions Testing - Fast Turnaround, Clear Communication, and NDA-friendly service Fast turnaround and clear communication I’ve tested apps for both iOS and Android, and I understand how crucial user feedback is in the development process. Whether you’re launching a new feature or validating your MVP, I’ll help you move forward with confidence. 📩 Ready to make your app or product better? Let’s talk!

SUMMARY OF EXPERIENCE Ten years of administrative support and analytics relative to operational, financial, and project based work in multiple settings including hospitals, financial institutions, and event management with proven results and high quality work ethic.  High level of professionalism, integrity, and versatility  Executive level presentation and communication  Experience in supporting diverse industry  Excellent analytical, critical thinking and problem solving skills  Project Management  Excellent interpersonal, communication and writing skills WORK HISTORY & SIGNIFICANT ACCOMPLISHMENTS Administrative Associate 5/2016-Current Boston Children’s Hospital Boston, MA  Primary responsibilities include administrative and analytic support for all directors and managers within the organization which consist of complex schedule management, travel, budget reporting, supply management, facility coordination, document development, and coordination of enterprise staff training.  Acts as the primary escalation point for facility operations housing 130 employees by using critical thinking and triage skills to ensure that appropriate contacts were notified timely and confidentially.  Primary lead for all facility and vendor management projects including the initial design of the organizations physical layout.  Leads facilitation for the organization’s social committee which includes being the point of contact for all on and offsite event coordination and employee engagement activities to ensure that faculty and institutional expectations are fulfilled.  Acts as primary escalation point for faculty and vendors via email, telephone, or in-person prioritizing requests and complaints utilizing critical thinking and de-escalation skills to maintain a high level of customer satisfaction.  Acts as administrative lead for new hire onboarding and offboarding processes, using Sharepoint to manage and maintain relevant policies and procedures.  Monitors and reconciles department invoices on a weekly basis resolving variances as identified, and escalating to peers or leaders inaccuracies that require resolution.  Assists in the monthly analytical reporting process for various departments hospital wide.  Responsible for bi-weekly payroll submission and reconciliation through Peoplesoft for approximately 120 employees, ensuring accuracy of information to minimize errors and reduction in expected distribution amount.  Primary trainer for department’s C-Suite administrative support  Responsible for building, maintaining, and implementing documentation management and revision controls within the department utilizing multiple systems, which includes Sharepoint with coordination with Human Resources. HR Coordinator 4/2016 (temporary position) Leerink Partners Boston, MA  Managed personal schedule, tracking recurring and single occurrences while ensuring that professional obligations were still being maintained in accordance with expectation.  Provided administrative support for C-Suite meetings including meeting agendas, meeting minutes, and action item accountability.  Acted as administrative lead for faculty onboarding including recruitment, interviews, E-verifications and background checks while developing policies and procedures for effective communication with potential candidates and new hires.  Assisted in training and orientation of all health and welfare plans, including enrollments, changes and terminations enterprise wide. Associate District Manager 4/2015-2/2016 Automatic Data Processing Charlotte, NC  Built and maintained clientele by presenting various payroll platforms and providing in depth training to business owners.  Drafted, reviewed, and negotiated contracts including purchase and sales agreements on the client’s behalf.  Handled confidential and sensitive information with discretion.  Acted as the liaison between the consumer and ADP’s customer service team providing feedback, answering questions, and providing one-on-one support to the client.  Partnered with various bankers and accountants to implement sales strategies in order to meet and exceed goals.  Utilized Concur and Salesforce on a weekly basis to report expenses and track all sales activity. 2012 London Olympics 4/2012-8/2012 HR Manager United Kingdom  Maintained the work structure by updating job requirements, descriptions, guidelines, policies & procedures on expatriate issues.  Provided day-to-day direction in all aspects including supervision of a call support center.  Provided administrative support for all HR Executives and management.  Assisted in the implementation of HR programs for all foreign entities with a concentration on host-country labor regulations.  Responsible for implementation of international assignments, agreements, and resolving any expatriate tax issues. VENDOR/APPLICATION  Peoplesoft  Sharepoint  Microsoft Office Suite  Epic  Concur  Salesforce

I know finding the right freelancer can be difficult, right? I’m confident that I can assist you in your projects in the most effective way with guaranteed results to show for it. I love challenging projects and learning new ways to innovate. Some of the services I offer: ✔ Lead Generation ✔ Virtual Assistant ✔ Internet and Web Research ✔ Data Entry / Data Cleaning / Data Sorting / Data Collection ✔ Review Management – Yelp, G2, FinancesOnline, TrustRadius, TrustPilot, Google My Business, Angie’s List, etc. I have extensive knowledge and strong technical background with WordPress, Shopify, MailChimp, Elementor, Google Suite, Zoho, Email Automation, Landing Pages, Zendesk, MS Office, Sales Navigator, Recruiter, RocketReach, Hunter, SMTP/SPF/DMARC/DKIM, etc. I like to have long term contracts with my clients. Please, don't hesitate to contact me if you need more information about my profile and skillset. Hoping to work with you and be part of your success. I only accept a job offer after the task is clear to me and I understand that I'm qualified enough to do it. I'm readily available for any project.