Hire the Best Virtual Assistants
in Uganda

I help businesses deliver exceptional customer experiences while keeping their day-to-day operations organized and running efficiently. With a strong background in customer service and operations, I don’t just respond to messages,I take ownership of your support systems, ensuring every client interaction is handled professionally, promptly, and with attention to detail. What I Do Best Customer Support & Client Experience Managing high-volume inboxes (email, chat) Responding to customer inquiries with clarity and professionalism Handling complaints, follow-ups, and support tickets efficiently Maintaining a positive, consistent brand voice Virtual Assistance & Operations Inbox and calendar management Data entry, research, and admin support Organizing workflows and improving daily processes Transcription (English & Luganda) Accurate audio/video transcription Clean, well-formatted documents Fast turnaround with attention to detail What Sets Me Apart Proactive communication, you won’t need to follow up Strong organization and reliability Ability to handle sensitive customer interactions calmly and professionally Focus on efficiency and long-term support If you’re looking for someone who can represent your business professionally, support your customers, and keep operations running smoothly, I’m ready to step in and help.

I'll submit high quality, tailored job applications on your behalf up to 100 per week across LinkedIn, Indeed, Built In, HiringCafe, and other major platforms. Every application is logged in a shared spreadsheet so you can track progress in real time. No "easy apply" shortcuts. I tailor your resume to each job description using AI tools (Claude Opus), then review every application personally before submitting. I'll also monitor your job search inbox daily so no interview request or recruiter message slips through. To get started, I just need your current resume, target roles, and preferred locations or salary range. Message me with the role you're targeting and I'll show you exactly how I'd approach your search.

I’m Jesca, a highly organized Executive Virtual Assistant specializing in short-term rental operations, executive support, customer communication, and business organization. I help business owners stay organized, responsive, and focused on growth by managing the day-to-day operations that keep businesses running smoothly behind the scenes. With 5+ years of experience working remotely with international clients across the USA, Norway, and Australia, I specialize in Airbnb operations, customer support, lead management, scheduling, and administrative coordination. My goal is to ensure nothing falls through the cracks—whether it’s guest communication, client follow-ups, bookings, or operational tasks. What I Can Help You With: ✅ Short-Term Rental & Airbnb Management • Guest communication & support • Booking coordination & calendar management • Cleaner & vendor coordination • Listing management & optimization • Pricing tools like PriceLabs • Property operations & turnover management ✅ Executive Virtual Assistance • Email & calendar management • Appointment scheduling • Administrative support • Data entry & document organization • CRM updates & workflow management ✅ Customer Support & Client Success • Fast, professional communication • Lead follow-ups & customer retention • CRM management & pipeline tracking • Conflict resolution & issue handling ✅ Lead Generation & Operations Support • Web research & lead generation • Sales pipeline organization • Reporting & operational coordination Tools & Platforms: ✔ HubSpot, Salesforce, Trello, Asana, Monday, ClickUp ✔ Hostaway, Hospitable, PriceLabs, AirDNA ✔ Google Workspace, Microsoft Office, Slack ✔ Canva, Mailchimp, WordPress, Zapier I’m proactive, detail-oriented, adaptable, and comfortable working independently in fast-paced remote environments. I don’t just complete tasks—I help create organized systems, improve communication, and keep operations running efficiently so clients can focus on scaling their business. If you’re looking for a reliable Virtual Assistant who can provide strong operational support and deliver excellent customer experiences, I’d love to connect.

I partner with and support founders, entrepreneurs, coaches, and growing teams as an Executive Virtual Assistant focused on operations, CRM systems, and day-to-day execution. If you’re dealing with operations, leads, follow-ups, tasks, and communication across different tools, I help keep everything organized so nothing gets missed and you’re not constantly chasing things. This how I partner with you and support you: • Executive Support & Administrative Support (calendar management, inbox management, scheduling, follow-ups) • Task Coordination & Project Management using tools like Asana, Trello, ClickUp, Notion and Monday dot com to keep priorities organized and moving • CRM Software & CRM Management (GoHighLevel, HubSpot, Zoho, and more) • CRM Automation & Automation workflows for lead follow-up, onboarding, and operations • Business Operations support to improve systems and daily execution • HighLevel (GoHighLevel) setup, cleanup, and ongoing management • Email Communication & client coordination • Google Workspace & Document Management Systems for organized files and processes I’ve supported founders, agency owners, and coaches across the US, UK, Australia, Ireland and Canada, helping them manage operations, organize systems, and maintain clear communication across their teams. I don’t just complete tasks. I take ownership and make sure your systems are structured, your workflows are working, and your operations are running well so that the whole setup is functional. If you’re looking for someone reliable who understands both executive support and the systems behind your business, I’m here to help. Send me a direct message.

You don't need another assistant. You need a right-hand partner who ensures nothing slips, communication stays clear, and your time is protected. I work with founders and CEOs who need more than task execution. They need someone who thinks ahead, moves fast, and keeps everything running without being chased. I bring high-level Executive Support, Administrative Support, and Virtual Assistance paired with strong English communication, Detail-Oriented execution, and real Multitasking ability across every area of your business. What working with me looks like: ➤ 10–15+ hours back in your week through structured Email Communication and Calendar Management ➤ Deadlines met through clear Project Management, Task Coordination, and Status Reports ➤ A growing pipeline through Lead Generation, LinkedIn Lead Generation, and B2B Outreach ➤ Less manual work through Zapier, Make, and AI-powered Automation ➤ Clean, accurate records through Accuracy Verification and strong Organisational Skills Here is what I can take off your plate: 1. Executive & Administrative Support Your operations included handling Meeting Agendas, Draft Correspondence, Personal Administration, Stakeholder Management, and confidential communications. Nothing falls through the cracks. 2. Email & Inbox Management Zero-inbox, every day. I triage, prioritize, draft, and send via Gmail and Microsoft Outlook with daily briefings so you only touch what truly needs your attention. 3. Calendar Management & Scheduling I own your calendar, scheduling across time zones, conflict resolution, Calendly, Cal dot com, Acuity Scheduling, and pre-meeting briefings. Your time is protected. 4. Project Management & Task Coordination Project Workflows, Timelines, Process Documentation, and SOP Documentation managed across Monday dot com, ClickUp, Asana, Basecamp, and Notion. Teams followed up, deadlines tracked, nothing missed. 5. Lead Generation & CRM Management Prospect Lists, Sales Lead Lists, LinkedIn Outreach, B2B Lead Generation, and cold email, all managed. Pipelines in HubSpot, Zoho CRM, Salesforce, and GoHighLevel kept clean and moving. 6. Data Entry & List Building Precise Data Entry, Data Mining, List Building, Accuracy Verification, and CRM Data Migration. Your databases are well-structured, clean, and always up to date. 7. Research & Briefing Support Internet Research, Research & Strategy, and Research Documentation turned into sharp briefing notes and Business Reports, so you walk into every meeting fully prepared. 8. Recruitment Support & HR Management From Job Posting and Resume Screening to Candidate Evaluation, Candidate Sourcing, Candidate Interviewing, and Onboarding Materials, your hiring pipeline stays organized using Applicant Tracking Systems. 9. Purchasing & Vendor Management Supplier sourcing, purchase orders, Invoice Processing, Payment Coordination, and Vendor Management, so that the right things arrive on time, at the right price. 10. Bookkeeping & Financial Admin Light Bookkeeping, Accounts Payable, Accounts Receivable, and Account Reconciliation in QuickBooks, Wave, or Xero. Clean books, monthly, no chasing receipts. 11. Travel Coordination End-to-end Travel Planning: flights, hotels, visas, transfers, and Travel Itineraries, with backup plans already in place. 12. AI Tools & Workflow Automation ChatGPT, Claude, and Gemini are in my daily toolkit. Zapier, Make, and Task Automation workflows are built to cut the manual work, including CRM Automation, Marketing Automation, and Business Process Automation. 13. Customer Service & Communication Ticket Management, Complaint Management, Refund Processing, Order Tracking, and Online Chat Support. Every client touchpoint is handled with professionalism. 14. Social Media & Digital Marketing Social Media scheduling, community management, Email Marketing, YouTube Posting, and Canva design, your presence stays consistent without you lifting a finger. Tools: Monday dot com · ClickUp · Asana· Trello · Excel · Basecamp · Notion · HubSpot · Zoho CRM · GoHighLevel · Apollo · LinkedIn Sales Navigator · QuickBooks · Zapier · Make · Slack · Zoom · Cal · Workflowy · Evernote · Toggl · Google Workspace · Microsoft Office 365 · Canva · ChatGPT · Claude · Gemini · Loom · Airtable · Stripe · CapCut I don't wait for instructions. I anticipate needs, manage priorities, and follow through because that is what a real partner does. Send me a message or invite me to your job. I respond quickly and plug into your workflow from day one.

“I am a reliable Virtual Assistant with experience supporting businesses with administrative tasks, customer support, transcription, translation, Manual testing, internet research, and data entry. I am highly organized, detail-oriented, and a critical thinker, comfortable working and delivering remotely. I manage schedules, emails, spreadsheets, and online communication tools. I have experience using Google Workspace, Excel, Slack, and Trello to support daily operations efficiently. I am also a quick learner who adapts easily to new tools and workflows. My experience includes: Email and calendar management Customer support Data entry and internet research Translation and transcription User manual testing Scheduling and travel coordination Document organization Google Docs, Sheets, and Excel Administrative support I don’t just test or click around; I am serious about quality, and I take it personally to deliver high-level QA, paying attention to every small detail, thinking critically to capture errors and bugs before they reach the customer. I provide detailed and structured feedback based on real user experience, aimed at improving productivity. I transcribe and translate projects into Luganda, Lugwere, and Lusoga with strong attention to detail, ensuring clarity, accuracy, and proper formatting while maintaining the original meaning and tone, and maintaining professionalism and confidentiality. I don’t just speak or know these languages, I’m a native. If you’re looking for someone who can support your operations, take care of your customers, help you translate any form of document, Audio, video, or just provide valuable feedback to improve your systems and platforms, I’d be very glad to help.