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Strategy consultant (ex-Bain & Company), working with Fortune Global 500 and top private equity clients across various industries on critical issues in business strategy, organisations and operations. Proven track record of strong analytical skills, pragmatic thinking and the ability to present complex ideas to C-level executives. Energetic and entrepreneurial, with degrees from the University of Cambridge and the University of St Andrews.

Running your business shouldn't mean spending hours buried in admin work or struggling to keep your social media active. I'm a reliable Virtual Assistant, Graphic Designer, and Social Media Manager who helps entrepreneurs, coaches, startups, and small businesses stay organized, productive, and visible online. I handle the day-to-day administrative tasks that keep your business running smoothly while creating professional, engaging content that strengthens your brand across Instagram, Facebook, and other social media platforms. Whether you need someone to organize your inbox, manage your calendar, create eye-catching Social Media Imagery, design graphics , or support your Social Media Marketing efforts, I'm here to help you save time and focus on growing your business. ### Here's how I can support your business: 🗂 Virtual Assistance & Administrative Support * Email & Inbox Management * Calendar & Appointment Scheduling * Data Entry & Database Management * Internet & Market Research * File Organization * Customer Support * Document Formatting * General Administrative Support 📱 Social Media Management * Social Media Management * Social Media Marketing * Social Media Content Creation * Content Planning & Scheduling * Caption Writing * Hashtag Research * Community Engagement * Instagram & Facebook Management 🎨 Graphic Design * Graphic Design * Adobe Photoshop * Adobe Illustrator * Social Media Imagery * Instagram Posts & Stories * Facebook Posts & Covers * Carousel Posts * Infographic Design * Presentation & Slide Design * Marketing Materials * Branded Templates ### Why clients enjoy working with me ✔ Reliable and responsive communication ✔ Detail-oriented and highly organized ✔ Fast turnaround without sacrificing quality ✔ Creative designs tailored to your brand ✔ Consistent, professional support ✔ Committed to meeting deadlines I believe great support goes beyond completing tasks. It means understanding your business, communicating clearly, taking initiative, and delivering work you can rely on every time. If you're looking for a dependable **Virtual Assistant** who combines strong administrative skills with **Graphic Design**, **Social Media Management**, **Social Media Marketing**, **Adobe Photoshop**, **Adobe Illustrator**, **Social Media Imagery**, and **Infographic** design, I'd love to become part of your team. Let's connect and discuss how I can help simplify your workload, strengthen your online presence, and support your business growth.

🥇 Earned UpWork's "expert-vetted program" badge - top 1% on platform Strategic advisor with 20 years of experience and a passion for leveraging technology to drive business growth and enhance organizational value. Expertise in digital transformation, business process improvement, operating model design, establishing strong PMO governance structures, and financial valuation (especially for technology and Saas startups) Areas of Expertise • Strategy, Business Plans & Financial Analysis • Business Models, Organization Design and Governance • Digital Transformation, Enterprise Architecture and Solution Designs • Business Process Management and Automation • Implementation of ERP, CRM, Enterprise Project Management systems • Performance Management Industries Government, Retail, e-Commerce, Manufacturing, Consultancy, Hospitality, Distribution, Trading, Technology Firms, Professional Services, Ports, Logistics and Freight Forwarding, Printing Offices, and media productions. Regions Egypt, GCC (UAE, Oman, KSA), USA, Canada, Germany, India, Korea Achievements Digital Transformation Strategy & Implementation: -Formulate the Digital Transformation Strategy for a Bank in Egypt and planned a three-year digital transformation initiatives roadmap, in addition to conducting the cost-benefit analysis for each initiative -Led several Digital Transformation and Enterprise architecture projects for governmental entities, Technology firms, trading, retail, and real-estate -Led a Digital Transformation and Business Process reengineering Project for a Port in the GCC and designed the information system architecture of this organization -Led a business process improvement and a Digital Transformation Project for a governmental agency in Egypt. -Led the Digital Transformation Project and Business Process Improvement for one of the biggest agriculture factories in Egypt.  -Led digital transformation projects for more than 60 organizations in different sectors -Formulate a digital transformation strategy plan for a telecommunication organization in Jordan Enterprise Architecture & Business Process Improvement: -Led several Digital Transformation and Enterprise architecture projects for governmental entities, Technology firms, trading, retail, and real-estate -Led a Digital Transformation and Business Process reengineering Project for a Port in the GCC and designed the information system architecture of this organization -Design Enterprise Architecture Department in one of the biggest retail companies in Egypt and other entities -Led a business process improvement and a Digital Transformation Project for a governmental agency in Egypt. -Led the Digital Transformation Project and Business Process Improvement for one of the biggest agriculture factories in Egypt.  -Design and Improve the PMO Operating Model, Data and Governance model, and Business processes for a governmental entity in UAE, while Governing and standardizing Processes, Reports, and evaluating best automation options -Design and Improve the PMO for several other entities (IT, Consulting, and NPO), while Governing and standardizing Processes, Reports, and evaluating best automation options -Design the Business Excellence Department in one of the biggest Leading B2B Digital Transformation Companies Strategic Planning & Business Model Design: -Design and formulate the Corporate, Business, Marketing, and Digital Strategies for a Consultancy Firm -Design the strategy, Business, and Operating Model of a new business line for one of the largest real estate companies in Egypt -Design and formulate the Corporate, Business, Market, Brand, and Digital Strategies for NPO Organizations -Designing Strategic Management Offices for several Entities Feasibility Studies, Companies’ Valuations & Business Case Development: -Conduct a Feasibility Study for a new Virus and Bacteria detection Device, with a Complete business case for the recommended business and operating model for a new business line. Electronics Research Institute – Ministry of Scientific Research. -Conduct a feasibility study for a marketplace e-commerce platform, and formulate the Business and Go-To-Market Strategy -Conduct a Financial Valuation for a Software as a service a start-up in UAE and Designed the Investor Pitch -Carried out numerous business case while performing risk assessments, analyzing future scenarios, and conducting cost-benefit analysis for each available option to determine the optimal financial decision. - Design The 3-year business plan for the home appliances company involved detailed financial projections, including revenue forecasts, cost structures, and capital investment plans, to assess the viability and funding requirements for the strategic initiatives. IT Services - Led several IT Audit Projects in different sectors. - Design the IT Strategy, IT designed Processes

I am an MBA-trained (Kelley School of Business, Indiana University) strategist with 10+ years of experience, offering premium consulting services at an introductory rate to build my Upwork profile. ​While I typically consult for large enterprises and pharmaceutical firms, I am opening my schedule to help startups, small businesses, and solopreneurs get organized and execute their plans. You get the same level of rigor I provide to Fortune 500 clients, but for a fraction of the cost as I establish my reputation here. ​How I can help you: - ​Business Planning: Drafting solid business plans, pitch decks, and roadmaps. - ​Market Research: Competitor analysis, SWOT analysis, and industry trends (recent work: SWOT for a local food truck launch). - ​Financial Strategy: Modeling, pricing strategy, and budget forecasting. ​- Ad-Hoc Strategy: Acting as a sounding board or "Chief of Staff" to help you solve operational bottlenecks. ​I am US-based (Eastern Time), responsive, and ready to hit the ground running. If you are ready to professionalize your strategy or prepare for a fundraise, click 'Invite to Job' to schedule a brief introduction.

Jeizsa here, I am a results-driven professional with 4 years of solid experience in market research, lead generation, and virtual executive support. I specialize in turning data into actionable insights, identifying and nurturing high-quality leads, and providing strategic support to executives to streamline operations and boost productivity. With a sharp eye for detail and a proactive approach. For further details regarding my qualifications, and expertise feel free to contact me. I provide my clients with well detailed, and useful information of market research for start-ups, entrepreneurs, innovation, entering new market, ROI, cash flow, qualitative research, quantitative research, surveys, product research, e-commerce, digital marketing. My clients have been from U.S, Europe, Middle East, and Asia. I have some uploaded portfolios here to testify my skills and knowledge. I have learned all my skills and knowledge on my own and thru work experience. If the task or skills you need are not mentioned above, I can do it, and I am very much happy willing to learn it.

Struggling to turn your social media into actual leads and paying clients? You’re not alone, and that’s exactly what I fix. Not just likes. Not just views. Real business results. For over five years, I have been managing social media pages for diverse clients across different industries, including beauty, cleaning, web design, sales marketing, consulting, e-commerce, and more. In my previous role as a social media manager at a digital marketing agency in the United States, I managed multiple social media accounts simultaneously using a proven system to maintain organized content calendars and thoroughly review posts before publishing. These are the highlights of my contributions to this agency: - I increased the client's personal brand followers from 50k to 80k. - I helped increase online orders and book more appointments for a beauty salon. - I helped increase the CEO's LinkedIn followers from 200 to 7400 followers. Services that I offer: Social media management: - Plan and execute social media strategy. Outlining the overall plan and goals for your social media presence, including which platforms to use and how to achieve your objectives. - Account optimization for conversions. Optimizing your account profile on Facebook, Instagram, LinkedIn, or TikTok. - Writing captions with strong hooks, call to actions, and adding relevant hashtags. Ensuring the message aligns with your brand voice. - Calendar scheduling. Use a Meta Business suite or your own scheduler to organize your content. Ensure your content is planned in advance. - Outreach strategy planning. Build authentic connections to your local communities by using a natural conversational style, not a bot. - Monthly analytics report. A report summarizing key performance metrics (likes, shares, comments, etc.) Assess each content item's performance and adjust the content strategy based on the best-performing content. Content creation: * Transforming your ideas into reels, carousel, or TikTok videos to capture your followers and convert them into paying customers. * Repurposing your long-form videos into short-form clips * Creating daily Instagram stories for a daily update to your followers. * Use your brand colors and palette on the design to ensure consistency on your post. WordPress Support: - Updating the WordPress plugins and themes - Adding images, uploading a blog post, and adjusting the layout - On-page SEO to optimize blogs and use keywords to optimize descriptions Lead Generation: - Importing and exporting qualified leads on LinkedIn using LinkedIn Sales Navigator - Handling leads, tracking progress and converting leads while organizing pipelines on CRM - Conduct outreach strategy and follow ups to warm leads. Tools I use: Canva | CapCut | Meta Business Suite | Hootsuite | Planoly Asana | Trello | ClickUp | Google Workspace | MSOffice tool LinkedIn Sales Navigator | GoHighLevel | HubSpot | Slacks Zoom | MSTeams My proactive approach and strong attention to deadlines have helped clients avoid missed opportunities and maintain a consistent, polished online presence. Questions? Let me know, I'm flexible and can adjust priorities as needed. So, if you are looking for a proactive Social media manager to manage your social media pages, look no further. Let's talk! I'm ready to help your business grow.