Hire the Best Email Handlers

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Debrah C.

Harare, Zimbabwe

$4/hr
5.0
2 jobs

Behind every organized business is someone making sure nothing falls through the cracks; that’s where I come in. I help businesses stay efficient and responsive through reliable administrative support, customer service, lead generation, and accurate data management. From managing inboxes and schedules to handling customer communication and research tasks, I bring structure, professionalism, and attention to detail to every project. While I’m new to Upwork, I have experience working in other professional spaces and understand the importance of communication, reliability, and delivering quality work consistently. I’m proactive, quick to learn, highly organized, and committed to helping businesses run smoothly and grow. Here’s how I can support your business: Administrative Support Calendar & Inbox Management Customer Service (Email & Chat Support) Lead Generation & Web Research Data Entry & Spreadsheet Management CRM Updating & Organization Appointment Scheduling File & Document Organization With a background in Psychology, I understand the importance of communication, professionalism, patience, and building positive client relationships. I’m proactive, highly organized, quick to learn new systems, and committed to delivering quality work consistently. I don’t believe in just completing tasks; I believe in making your business run more smoothly, your customers feel supported, and your workload lighter. If you’re looking for a Virtual Assistant who is dependable, detail-oriented, communicative, and genuinely invested in helping your business succeed, I’d love to work with you.

  • Email Communication
  • Administrative Support
  • Virtual Assistance
  • Customer Service
  • Calendar Management
  • Data Entry
  • Lead Generation
  • Microsoft Excel
  • Google Workspace
  • Appointment Scheduling
  • Customer Support
  • Sales
  • Microsoft Word
  • WhatsApp
  • Communications
  • Email Support
  • Answered Ticket
  • Customer Satisfaction
  • Online Chat Support
  • Email Management
Ammar I.

Karachi Goth, Pakistan

$30/hr
4.9
143 jobs

🎁𝗙𝘂𝗹𝗹 𝘀𝗲𝗿𝘃𝗲𝗿 & 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗵𝗲𝗮𝗹𝘁𝗵 𝗮𝘂𝗱𝗶𝘁 𝗮𝘁 𝗻𝗼 𝗰𝗼𝘀𝘁. ⭐Most admins only fix problems — I prevent them. I deliver 𝗳𝗮𝘀𝘁, 𝘀𝘁𝗮𝗯𝗹𝗲, 𝘀𝗲𝗰𝘂𝗿𝗲 𝘀𝗲𝗿𝘃𝗲𝗿𝘀 that stay optimized long after the job is done. I bring 𝟳+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗿𝗲𝗮𝗹, 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝘀𝗲𝗿𝘃𝗲𝗿𝘀, 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗶𝗻𝗰𝗶𝗱𝗲𝗻𝘁𝘀. ❗ Many clients come to me frustrated because their servers are slow, insecure, breaking often, or their emails are landing in spam. Downtime, broken configurations, DNS errors, and failed migrations cost time and money. ✔ 𝗛𝗼𝘄 𝗜 𝗦𝗼𝗹𝘃𝗲 𝗜𝘁 I take full ownership of your server, diagnose the root cause, fix everything cleanly, optimize it, secure it, and document all improvements — so you get long-term stability, better performance, and peace of mind. 🔧 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ➡️ Linux Server Administration (Ubuntu / CentOS / AlmaLinux / Debian) ➡️ WHM/cPanel, CyberPanel, HestiaCP, CloudPanel ➡️ Apache / Nginx / PHP-FPM / MySQL / MariaDB ➡️ Server Hardening, CSF, ModSecurity, Firewall configs ➡️ Cloudflare, DNS, Email deliverability, SPF/DKIM/DMARC ➡️ Website & Server Migration on any hosting provider ➡️ Cloud VPS setup (AWS, DigitalOcean, Hetzner, Contabo) ➡️ Performance tuning & monitoring ➡️ Backup automation & disaster recovery ➡️ L2/L3 technical support & troubleshooting 🛠 𝗦𝗸𝗶𝗹𝗹𝘀 ✔ Linux Server Management ✔ Server Hardening & Security ✔ SSL Installation (Let’s Encrypt / Sectigo) ✔ DNS Management & Fixes ✔ Email Server Setup (Exim, Postfix, Roundcube) ✔ Email Troubleshooting & Deliverability ✔ VPS Optimization & Performance tuning ✔ Website, Email & Database Migration ✔ Cloudflare setup & WAF rules ✔ Bash Scripting Automation ✔ Incident handling, RCA & logs analysis 🚀 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗣𝗿𝗼𝘃𝗶𝗱𝗲 ➡️ Full Server Setup (LAMP/LEMP) ➡️ Website & Server Migrations with zero data loss ➡️ Email migrations + spam-fix + authentication setup ➡️ Security Hardening (Firewall, CSF, ModSecurity) ➡️ PHP/MySQL optimization for high performance ➡️ Server monitoring & health check automation ➡️ Fix website errors, 500/503 issues, SSL, DNS errors ➡️ Cloudflare CDN + WAF configuration ➡️ Backup scheduling (Rsync, Rclone, Snapshots) ➡️ VPS deployment, scaling & tuning 💼 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ✔ Senior Linux System Administrator (7+ Years) ✔ Managed 3000+ websites & 100+ VPS servers ✔ Experience in hosting companies & production environments ✔ Strong communication and clear documentation 🏢 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 ➡️ SaaS ➡️ E-commerce ➡️ Web Hosting ➡️ Agencies ➡️ Startups ➡️ Blogs & CMS platforms 🌐 𝗗𝗼𝗺𝗮𝗶𝗻𝘀 ✔ Web Hosting ✔ Cloud Infrastructure ✔ Email Infrastructure ✔ Security & Compliance ✔ DevOps Basics 🔧 𝗧𝗼𝗼𝗹𝘀 & 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 ➡️ WHM/cPanel, Plesk, CyberPanel, HestiaCP ➡️ AWS Lightsail, DigitalOcean, Hetzner, Contabo ➡️ Cloudflare, Route53, Google DNS ➡️ Apache, Nginx, PHP-FPM ➡️ MySQL, MariaDB ➡️ CSF, ModSecurity, Fail2ban ➡️ Rsync, Rclone, JetBackup 📩 Ready to Fix Your Server? If you want a fast, secure, optimized server with zero downtime migrations and spam-free email delivery, I’m here to help. 👉 Send me a message now — let’s make your server smooth, stable, and secure. 🔑𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀 Linux server admin, server migration, website migration, email migration, cPanel expert, WHM admin, DNS fix, SPF DKIM DMARC, email deliverability, server security, CSF firewall, modsecurity setup, VPS optimization, Ubuntu server, CentOS server, AlmaLinux admin, website troubleshooting, email troubleshooting, apache nginx config, php fpm tuning, cloudflare setup, AWS lightsail admin, DigitalOcean server, hetzner server, database migration, mysql optimization, server hardening, backup automation, bash scripting, server monitoring, performance optimization, WordPress server expert, cloud server setup, cybersecurity hardening, vps management, technical support L2 L3

  • Cloud Engineering
  • Linux System Administration
  • Azure DevOps
  • AWS Development
  • SSL Certificate
  • DNS
  • Email Support
  • Backup & Migration
  • Website Migration
  • WordPress Malware Removal
  • cPanel
  • Server Administration
  • AWS Server Migration
  • MySQL
  • Cloudflare
Adam A.

Stafford, Texas

$60/hr
4.5
113 jobs

B2B companies struggling with cold outreach don't have a messaging problem; they have a system problem. I build the entire outbound infrastructure that turns cold prospects into booked meetings. $200K+ earned on Upwork. 83 clients. Real estate, AI startups, healthcare, and professional services. --- 🔧 What I Build: Full Outbound Infrastructure (Most Popular) ICP definition → list building → Clay enrichment → Instantly cold email setup → AI calling agents (Bland AI / Vapi) → CRM integration. You get a done-for-you outbound system that runs without you. Cold Email Systems Domain setup, DNS configuration (SPF, DKIM, DMARC), inbox warmup, and personalized sequences in Instantly built for deliverability, not just volume. Open rates that actually mean something. AI Cold Calling Agents Configure and deploy AI calling agents for appointment setting, follow-up, and lead qualification. Integrated with your CRM so every call outcome is tracked automatically. Lead List Building & Enrichment ICP-targeted prospect lists built in Apollo and enriched in Clay with personalized variables. Verified and segmented before a single email or call goes out. CRM Setup & Sales Automation HubSpot, GoHighLevel, and Salesforce configuration, pipelines, workflows, and automations that track every lead from first touch to closed deal. --- 🎯 Who I Work With: ✔️ Real estate investors and brokers scaling deal flow ✔️ Healthcare companies targeting facilities and providers ✔️ AI startups building their first sales pipeline ✔️ Professional services firms replacing referral dependency --- ⚙️ Tools I Work In: Clay · Instantly · Apollo · Bland AI · Vapi · HubSpot · GoHighLevel · Salesforce · Google Workspace --- Three ways to work together: Tier 1 - Cold Email or Calling Setup: Full infrastructure build, one channel, one audience Tier 2 - Complete Outbound System: Both channels, ICP + list building, Clay enrichment, AI calling Tier 3 - Done-For-You Partner: I run the campaigns, report weekly, optimize monthly (retainer) Send a message with what you're selling and who you're targeting. I'll tell you exactly what your outbound system needs.

  • Lead Generation
  • Apollo.io
  • Cold Calling
  • Real Estate Acquisition
  • Appointment Setting
  • Email Marketing
  • HubSpot
  • CallTools Call Center Software
  • RingCentral Glip
  • Microsoft Excel
  • LinkedIn Sales Navigator
  • SEO Writing
  • List Building
  • Podio
  • Sales & Marketing
Jack A.

Tring, United Kingdom

$14/hr
5.0
7 jobs

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.

  • Virtual Assistance
  • Data Entry
  • Customer Service
  • Customer Care
  • English
  • Zendesk
  • Email Support
  • Online Chat Support
  • Cold Calling
  • Online Help
  • Gmail
  • Google Docs
Raju S.

Kathmandu, Nepal

$10/hr
5.0
27 jobs

Greetings, I have 7+ years of professional experience in this sector such as Email Migration, DNS Management, (SPF, DKIM, DMARC), Microsoft Office 365 Administration, Google Workspace Administration, Email Deliverability, etc. Do you want to migrate or transition your Email, Calendar, Contacts, and Drive Data from Google Workspace to Microsoft 365 or Microsoft to Google, cPanel Webmail to Microsoft 365, or Google Workspace? If so, I can properly do it for your Business. Migration from Google Workspace to Microsoft 365, cPanel Webmail to Microsoft Office 365, Microsoft 365 to Google Workspace, Gmail, Gsuite to Microsoft Outlook, and any other Email Migration or Data Migration. Exchange Migration IMAP Migration Google Workspace (Gmail Migration) Microsoft Office 365 Migration Tenant-to-Tenant Email Migration Google Drive and OneDrive Migration Outlook PST data file Migration Microsoft and Google Admin help and support

  • IT Support
  • DNS
  • Office 365
  • Microsoft Outlook
  • Email Support
  • Email Deliverability
  • Google Workspace
  • Gmail
  • Google Workspace Administration
  • Email Marketing
  • System Administration
  • Domain Migration
  • Email Campaign Setup
  • Email Marketing Strategy
  • Cold Email
  • LinkedIn Lead Generation
  • B2B Marketing
  • Outreach Strategy
  • Email Outreach
  • Technical Support
Ramasivadasan S.

Chennai, India

$3/hr
5.0
3 jobs

I am a reliable Virtual Assistant and Customer Support Specialist with several years of experience in email and chat support, lead generation, and administrative tasks. I help businesses stay organized and provide excellent customer service through efficient and accurate work. Core Skills Email and chat support Customer service Lead generation CRM management Data entry and MS Office Tools Slack, Freshdesk, Zendesk, Notion, Bigin CRM, Xero, and WordPress. I am detail-oriented, adaptable, and committed to delivering quality work on time. I enjoy supporting businesses and building long-term working relationships.

  • Customer Service
  • Data Entry
  • List Building
  • Lead Generation
  • Online Chat Support
  • Email Support
  • Administrative Support
  • Virtual Assistance
  • Shopify
  • Gorgias

How it works

Post a job for free Post a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How much does it cost to hire an email handler?

Email handlers provide customer support over email using templates. They sort complaints and respond to incoming emails to resolve issues in Gmail or Microsoft Outlook. They also handle web searches to optimize products and services for customer needs and create and send emails for campaigns. They might offer administrative assistant services like scheduling appointments and organizing your inbox. 

Email handler costs vary depending on factors like experience, project scope and geographic location. Depending on expertise and location, you might see hourly rates ranging from $10-$50. Email handlers typically offer a range of related services in customer care and virtual assistant work, so your business needs will play a significant role in determining an email handler’s rates. 

Experience and Expertise 

Email handlers don’t need formal education, but most have a GED or high school diploma. They can provide email services on a daily basis, part-time, or per campaign. They often offer other related services, and the more years of experience they have, the higher they may set their rates. 

An entry-level email handler might email clients and offer essential services like organizing your inbox or updating databases. An intermediate handler might develop custom templates and be more involved in resolving customer issues. Expert email handlers might have the most comprehensive understanding of best email practices and service management. They are also most likely to have specialty training in fields like healthcare and government.

Scope of Work

Your project scope will also influence the cost. A mail handler organizing your Gmail account will be a less intensive project than providing daily email support to your customers. The more time and energy your project will take an email handler, the more they’ll likely charge. 

Geography 

Where an email handler lives will impact hourly rates because the cost of living varies significantly between cities and countries. Professionals in large cities like New York and Seattle might charge more than those in less populated cities. Consider physical location when looking to work with an email handler. In addition to cost, consider time differences and potential language barriers. Email handlers often use templates to respond to customers, but they typically personalize them to provide a human touch. 

Popular email handling projects & cost examples 

Inbox management 

Email handlers specializing in inbox management help maintain a clear inbox and organize incoming messages so that you see important emails. Inbox management can fall between the $10-$50 hourly rate or be charged by a monthly flat rate that reflects the time and scope of your email management needs. 

Multiple email inbox handling

Email handlers who manage multiple inboxes might charge rates between $30-$100 an hour, or something like $5 per user per month. 

Follow up with leads

Once you have a lead, it’s vital to keep in contact for your product or service to remain in their mind. Email handlers can follow up with leads to help keep potential customers from falling through the cracks and likely charge somewhere in the range of typical hourly rates. 

Optimize your email account

A skilled email handler will know which email plugins and add-ons can help improve and automate your email. Since this might be a one-time service, you might pay a flat rate rather than an hourly fee. 

Find Talent at the World’s Work Marketplace 

Find an email handler on Upwork. Freelancers offering email handling services have profiles that list their skills and areas of expertise so you can find the right fit for your needs. Customer ratings and contractor profiles review help you feel confident in your search.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this section. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.