Hire the Best Business Managers
in New Zealand

🎖️Top 3% of freelancers on Upwork 🤠 13+ years seasoned operations executive 🤝 No hand holding needed; just give me access to your tools and team Want to enjoy working on your business instead of in it? Looking to remove yourself from the day-to-day grind? How about doing all of that whilst maximizing top and bottomline performance? 🚒 Founders come to me when they are DONE with daily fire fighting. 📈 Scale ONLY happens with robust systems. My name is Jody Taylor 👋 I help founders engineer their company towards operational excellence 👨🏼‍🔧 For more than a decade I have helped countless startups, scale ups and everyday businesses from around the world. From manufacturing, design, fashion, tech, web3, hospitality, F&B, FMCG, import/export and more. Additionally, I have created digital twins of the biggest hotel brands in the world, launched fully automated (and profitable) businesses, raised $20M from investors and so on. My area of competence are: 🛟Business process & workflows 🛟Fractional COO services 🛟ERP analysis 🛟Operations audit 🛟SOP documentation 🛟Cost reduction planning 🛟Sales strategy 🛟Management consulting 🛟Systems architecture 🛟Customer experience 🛟Business plans 🛟Financial modelling 🛟Human resource processes 🛟Go-to-market playbooks 🛟Business intelligence systems 🛟Corporate establishment 🛟Capital raising 🛟Web3/blockchain operations 🛟Just getting shit done 💼 My firm RUN-OPS is all about helping founders run optimal operations. Here are some of my client's reviews: ⭐⭐⭐⭐⭐ - Modern Mantra (Venture Design Firm, USA) "Jody is one of those rare breeds who can both set a clear strategy and roll his sleeves up to execute. He is both an operator and a leader, who thrives on solving complex challenges with clear, straightforward solutions. Jody helped our organization recognize critical gaps in our management and operations, and worked hands-on with our team to drive solutions. After working with Jody, we began keeping better score in our business, and winning more often." ⭐⭐⭐⭐⭐ - Read Lighting (Lighting Supplier, USA) "We hired Jody initially just to help us revamp our operations and bring them into the 21st century. He led a comprehensive audit of our current operations, analyzed our sales and fulfilment workflows, and presented us with improved workflows tailored to our needs and future growth. He is now helping us implement his recommended changes and helping us build our first e-commerce site! Jody’s guidance has been invaluable in bringing clarity and organisation to our processes. Highly recommend working with him!" ⭐⭐⭐⭐⭐ - Core Capital Asia (Investment Advisory Services, Hong Kong) "RUN-OPS helped with understanding and structuring a complex international business transaction. Jody was very useful in his thought process and allowed us to make better informed decisions. Thanks buddy!" ⭐⭐⭐⭐⭐ - Mahallati Interior Design (Interior Design Agency, Indonesia) "I've been lucky to be trained by Jody Taylor. He pays close attention to details and is well-organized. His clear communication and helpful presentations have made it easier for me to understand complex ideas and make good decisions. I've learned a lot from him. Jody also checks in to make sure I'm on the right track, and he's really patient when explaining things, especially when I'm learning something new." ⭐⭐⭐⭐⭐ - Noonara (Activewear, Thailand) "Jody is the man. He knew exactly the right questions to ask to identify our pain points with the business. With his focus on our success we established a number of areas with “low hanging fruit” that we didn’t even realize was there. He actually spoke to our accountants directly to take care of issues that we didn’t have the capacity to solve. Working with Run Ops was the best business decision we could of made. Thank you for everything." ⭐⭐⭐⭐⭐ - Prizma (Design Agency, Russia) "Working with Jody was an absolute pleasure! We needed a development strategy for our studio, specifically to enhance the value of our services. Jody meticulously analyzed every aspect and proposed a step-by-step action plan. The communication was incredibly friendly, and the presentations were both expertly crafted and inspiring. After each meeting, we left feeling energized and motivated. Thanks to Jody for his professionalism – we truly appreciate it!" ⭐⭐⭐⭐⭐ - Identimark (Safety Equipment, New Zealand) "Jody did a great job and evaluating the ERP options for our company taking into account our bespoke workflow requirements and reporting requirements. Communicated well and presented a clear outcome for us to base our forward decision on." 🕰️ Time Zones That Work Best: Dubai, Bali, Singapore, Hong Kong, Australia, New Zealand Interested in upgrading your business? Let me help you RUN your OPS 🥷 Jody Taylor

Versatile and detail-oriented professional with 12+ years of experience in bookkeeping, office management, customer service, and project coordination. I specialize in maintaining accurate financial records, streamlining administrative processes, and delivering responsive client support. With a strong command of tools like Xero, QuickBooks, Pronto, and SAP Concur, I can confidently handle invoicing, reconciliations, reporting, and workflow management. I’m highly adaptable, self-driven, and thrive in fast-paced, remote environments. Whether managing accounts, coordinating projects, or supporting back-end operations, I bring a positive attitude, strong organizational skills, and a commitment to delivering high-quality results every time.

I’m an all round organiser of projects, people and moving parts. I’ve spent the last decade working in environments where things change quickly and structure matters. I come in, make sense of what’s going on and put the right frameworks in place so work runs smoothly. My work sits on the project and operations side. I set up workflows, timelines, systems and communication patterns that support delivery. I’m NZ based and work primarily in US time zones. Most of my work has been with teams juggling a lot at once, where clarity and calm make a real difference. If you need someone who can quickly assess what’s needed and build the right structure around it, let’s talk. 𝗣𝗿oject & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 * Own end to end delivery across programs, projects and ongoing workstreams * Plan timelines, priorities and delivery flow so work stays coordinated as things scale * Turn strategy, ideas and discussions into clear plans, tasks and ownership * Coordinate remote teams and external partners across time zones * Keep momentum through consistent follow up and accountability 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 * Review and tidy up workflows that have grown messy * Build and document SOPs that make delegation easier * Set up tools and boards so everyone knows what is happening * Reduce friction in day to day operations 𝗧𝗲𝗮𝗺 & 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝗼𝗿 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻 * Act as the link between founders and their teams * Improve communication and accountability * Support onboarding and training processes * Step in early when things feel stuck or unclear 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗼𝗼𝗹𝘀 ⇒ Click Up ⇒ Trello ⇒ Hubspot ⇒ Asana ⇒ Notion ⇒ Circle ⇒ Slack ⇒ GHL ⇒ Google Workspace ⇒ Monday ⇒ Airtable ⇒ Figma ⇒ Xero ⇒ Close ⇒ Kajabi ⇒ Zoom ⇒ MS Teams