Hire the best Collection Agencies in the Philippines
Check out Collection Agencies in the Philippines with the skills you need for your next job.
- $7 hourly
- 4.9/5
- (6 jobs)
If you need assistance in any of the following fields, feel free to send me a message. - General Virtual Assistant - Administrative Assistant - Appointment Setting - Email Management - Cold Calling - Dropshipping - E-Commerce (Amazon, Walmart, eBay, Wayfair, Facebook Marketplace) - Customer Service I am proficient in the following tools: - G Suite - Microsoft Office - Airtable - Canva - FBMFox - Slack - Trello - BaseCamp - cademy - Zik Analytics - OpenPhone - 800.com - Laravel - OA Genius - Appfolio - Service Titan - PipeDrive - Sketch&Calc - Adobe Photoshop - OA Genius - QuickBooksCollection AgenciesGeneral TranscriptionDebt CollectionSchedulingGoogle WorkspaceESL TeachingEmail CommunicationData EntryMicrosoft Office - $10 hourly
- 5.0/5
- (9 jobs)
Qualified Customer service representative with 11years fast-paced customer service and call center environments. Personable and professional under pressure. Effective team player but able to work independently with little or no supervision.Collection AgenciesDebt CollectionCold CallingFraud DetectionTelemarketingPhone CommunicationCustomer RetentionData AnalysisCustomer SatisfactionCustomer ServiceStella Scheduling Online Appointment SchedulingReal Estate - $15 hourly
- 5.0/5
- (5 jobs)
I have over 10 years of experience in Debt Collections, both first-party and third-party Collections. I have handled various financial accounts from Major banks, financial industries, utilities, and telecom companies. My experience and training made me the person I am today who is goal-oriented, driven, competitive, persistent, and passionate. I have a lot to offer, and I always go beyond expectations.Collection AgenciesVirtual AssistanceProperty ManagementSalesforceYardi SoftwareLawpayTelemarketingCustomer SupportCold CallingAppointment SettingCustomer ServiceUnderwritingDebt CollectionAccounts ReceivableLegalEmail Support - $10 hourly
- 4.8/5
- (3 jobs)
I am skilled at balancing and prioritizing multiple task to meet deadlines. I can easily communicate both in verbal or in writing with my clients using the English language. I can be both a team player and a team leader when the situation merits.Collection AgenciesAccounts ReceivableDebt CollectionQuality AssuranceLead ManagementEmail CommunicationCommunication SkillsTypingFile ManagementMultitaskingPhone CommunicationLead GenerationOnline Chat SupportFinance & Accounting - $9 hourly
- 5.0/5
- (7 jobs)
A highly skilled and effective individual with over 8 years of experience in Accounts Receivable/Collections. My favorite thing in AR is going through aging, I enjoy following through with clients to ensure the invoices are correct, that they have been received, and that the company is getting paid in a timely manner. I am detail-oriented and very confident in collections, I can also do billing, bookkeeping and various accounting tasks as well and has excellent time management skills to ensure that the projects/reports are completed on time and thoroughly checked. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects. I will be committed to continuously learning, growing, and applying my skills to support the team and engage our community.Collection AgenciesQuickBooks OnlineXeroVirtual AssistanceSlackSAPFinanceDebt CollectionAccounts PayableBookkeepingAdministrative SupportCustomer ServiceAccounts ReceivableZendeskData Entry - $8 hourly
- 4.6/5
- (16 jobs)
Hey there! It's your lucky day – you've just stumbled upon the profile of the ultimate multitasking person With 7 years of experience under my belt, I've done it all – customer service, admin support, recruitment, collections, virtual assistant work, cold calling, and sales representation. You name it, I've conquered it! I'm the Swiss Army knife of freelancers, and I'm ready to tackle any challenge you throw my way. Need help chasing down overdue payments? Consider it done. Looking for a virtual assistant to help you stay organized and on top of your game? Look no further. I pride myself on my ability to build strong relationships with clients and colleagues, and I'm always looking for new ways to exceed expectations. I'm a master of time management and prioritization, and I'm not afraid to roll up my sleeves and get the job done. So why choose me? Well, for starters, I'm not your average run-of-the-mill freelancer. I'm fun, I'm energetic, and I'm always up for a challenge. And with a proven track record of success, you can rest assured that you're in good hands. So what are you waiting for? Let's work together and make some magic happen!Collection AgenciesHubSpotShopifyAmazonEmail SupportCustomer ServiceDebt CollectionZendeskReal Estate Virtual AssistanceCold CallingAsanaAdministrative SupportPodioPipedriveSalesRingCentral Glip - $25 hourly
- 4.7/5
- (7 jobs)
I am Kristine, your generalist. I have a penchant for writing and business research. I took up Bachelor of Economics, and I am also a Lean Six Sigma Green Belt Certified. I have worked with clients who wanted to improve their business process efficiency and deck. I have made slogans, captions, sales pitches, essays, scripts, proposals, edits, product descriptions, school papers, reviews, speeches, grant letters, social media posts, and many more. I am after client satisfaction, I complete tasks before due, and I accept feedbacks and suggestions gratefully. I have published works on the web to prove my craft. I have worked for a US Bank as a debt collector. I have also been a telemarketer for a US VOIP company. I had a Quality Analyst stint for a US Telco. I have experience with lead qualification and appointment setting. I became a sales coach before I was promoted as a team leader. I was also a team manager of 14 people for an Australian utility company for eight years, which I believe will add a unique value to your business. On the side, I am a cold caller for a Canadian marketing company and also a copywriter for a German cosmetic brand for Instagram. My exposure to all these makes me feel substantial and very capable. Ultimately, I will work efficiently with someone who would compensate my professional and expert service reasonably well. I am hardworking, excellence-driven, and trustworthy. I am looking for a company that will profit from my skills and competencies. Whether you are a start-up or an established one, Let's have fun and grow more together through intelligent collaboration. Let's start winning customers and profit!Collection AgenciesProduct DescriptionCold CallingOutbound SalesSocial Media ContentCopywritingSalesSocial Media EngagementDebt CollectionCaptionEmail Support - $8 hourly
- 5.0/5
- (9 jobs)
Computer Technology Graduate Computer Literate Knowledge with all Microsoft Applications 2 years of experience as Customer Service Representative Almost 3 years of Experience Data Entry ++ 1 year of experience as ESL (English as a Second Language) Teacher Cold caller Appointment Setter Virtual Legal AssistantCollection AgenciesB2B Lead GenerationMicrosoft OfficeAppointment SettingLegal AssistanceLead GenerationDebt CollectionHealthcareEmail SupportOutbound CallCold CallingInbound InquiryMedical ReferralsCustomer ServiceData EntryComputer Skills - $15 hourly
- 4.9/5
- (5 jobs)
Hello, and thank you for taking the time to explore my profile. I am an experienced Collection Specialist with a strong background in debt recovery. With nearly a decade of industry expertise, I am well-equipped to deliver exceptional results. My Skill Set: • Collection Specialist: Proficient in managing delinquent accounts, negotiating payment plans, and ensuring the recovery of outstanding debts. • Admin Tasks: Skilled in various administrative tasks, including data management, scheduling, and document preparation. • General Virtual Assistance: Capable of providing comprehensive virtual support, whether it's handling emails, managing calendars, or conducting research. • Social Media Management: Experienced in creating and curating content, managing social media accounts, and engaging with your audience to enhance your online presence. Key Strengths: • Computer Proficiency • Effective Communication • Strong Time Management • Adaptability • Multi-tasking • Leadership Experience I'm here to assist you in achieving your financial and administrative objectives. Please feel free to reach out, and let's discuss how I can contribute to your success.Collection AgenciesLead GenerationCustomer ServiceAccounts Payable ManagementGoogle AssistantAdministrative SupportVirtual AssistanceData EntryDebt CollectionBPO Call CenterCold CallingOnline Chat SupportSocial Media Management - $7 hourly
- 5.0/5
- (3 jobs)
Hello, I’m Babylonia with over 3 years in Customer Service, 2 years in Technical Support, and nearly 2 years in administrative roles. I specialize in customer and technical support, client assistance, appointment setting, e-commerce support, data entry, and healthcare support. I have experience with project management tools, CRM systems, and calling platforms such as Avaya, OpenPhone, Jabra, Aircall, Zoiper, and VICI dial, as well as communication tools like Zoom, Skype, Teams, and Slack. Highly organized, detail-oriented, and proactive, I excel both independently and in team environments. Dedicated to confidentiality and professionalism, I am committed to delivering quality services that meet and exceed expectations. I look forward to discussing how my skills can support your business goals.Collection AgenciesOnline Chat SupportPhone SupportInbound InquiryDebt CollectionCustomer Relationship ManagementAccounts ReceivableTechnical SupportEmail SupportMedical Billing & CodingTime ManagementInsurance Claim SubmissionData EntryInsurance VerificationOutbound CallHealthcare - $6 hourly
- 5.0/5
- (2 jobs)
I am experienced Customer Service Support for 8 years with Telco, Retail, Health Insurance, Flight Reservation and Collections. I recently worked as a Freelance Debt Collections Specialist in a Tax Company based in Canada. I have a deep understanding of debt collection laws and regulations, and I am proficient in various collection methods, including: Direct Communication, Negotiation and Settlement, Legal Action and Data Management. I was also an Escalation Expert that deals with complaints, billing disputes and troubleshooting Internet, TV, Homephone and Cellphone Services.Collection AgenciesDebt CollectionCommunication SkillsCanvaMicrosoft ExcelTechnical SupportData EntryCustomer Service - $9 hourly
- 4.9/5
- (31 jobs)
For the past 20 years, I am continuously exposed with Accounting tasks such as below: * Bank and cash reconciliation * Entry and reconciliation of accounts payable and accounts receivable * Process of data entry, client payroll using QB Online * Prepares balance sheet, profit and lost, and other financial reports. * Preparation and posting of journal entries to record financial transactions ensuring accuracy and compliance with accounting standards. * Reconcile financial discrepancies by collecting and analyzing account information. * Process various accounting related reports * Monitor, track, and take necessary action to ensure that all financial and/ or accounting transactions are recorded in a timely manner. Same time, I am currently familiar with below office/ accounting softwares: *Xero *Quickbooks online and Quicbooks Desktop edition * MS Office programs (Word, Excel, Powerpoint) Asides from Accounting/ bookkeeping task, I am currently working as a Collections officer here in the Philippines. I was able to develop and expose some skills as below: * Customer relationship management- Offers excellent customer service relationship with customer. Provides timely response on customer queries. * Collections Management- Oversee the collections process. Strong focus on effective strategies to minimize overdue accounts and reduce Days Sales Outstanding and follow collections matrix. My greatest accomplishment as of now was able to be consecutive Annual top collector for two consecutive years ( 2021 and 2022).Collection AgenciesCollections FrameworkProblem ResolutionCustomer ServiceDebt CollectionBank ReconciliationIntuit QuickBooksXeroBookkeepingMicrosoft WordAccount ReconciliationMicrosoft Excel - $15 hourly
- 4.8/5
- (9 jobs)
𝒀𝒐𝒖𝒓 𝑻𝒓𝒖𝒔𝒕𝒆𝒅 𝑷𝒂𝒓𝒕𝒏𝒆𝒓 𝒊𝒏 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒂𝒕𝒊𝒔𝒇𝒂𝒄𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝑺𝒂𝒍𝒆𝒔 𝑮𝒓𝒐𝒘𝒕𝒉 🌟 Customer and Collections Service Expert 💯 10+ Years Experience as an Inside Sales Representative 🏆 Top Rated on Upwork 🎯 100% Job Success Rate 🚀 Core Competencies: ✅ Exceptional Customer Service: I prioritize customer satisfaction, adept at addressing inquiries, resolving issues quickly, and creating positive experiences. ✅ Inside Sales Expertise: I excel at identifying sales opportunities, delivering impactful product presentations, and closing deals effectively. ✅ Collections Specialist: With strong skills in account management, I implement strategies that ensure timely payments and reduce outstanding balances. ✨ Why Collaborate with Me? 🔍 Adaptable and Proactive: I thrive in dynamic environments, proactively tackling challenges to achieve optimal results. 💬 Effective Communicator: I pride myself on clear, concise communication that facilitates seamless interactions with clients and team members. 📊 Results-Oriented: Committed to achieving and surpassing targets, my metrics-driven approach ensures continuous improvement. 🔧 Services Offered: ✦ Inside Sales: Strategic planning, impactful presentations, and successful deal closures. ✦ Customer Service: Responsive, empathetic support, effective issue resolution, and relationship management. ✦ Collections Management: Overseeing collection processes to reduce balances and ensure timely payments. ✦ Problem Resolution: Proven ability to troubleshoot and offer solutions that benefit clients and the organization. 🌐 Remote Work Setup: I maintain a reliable internet connection, a dedicated workspace, and am flexible with time zones. Ready to Elevate Your Sales and Customer Service? 👉 Let’s connect! 1️⃣ Send me an Upwork message. 2️⃣ Click on the green text to "Schedule a Meeting." 3️⃣ Let’s arrange a Discovery Call to discuss how I can contribute to your success! I look forward to collaborating with you! Amazing ALLY 🤗Collection AgenciesSlackDebt CollectionVirtual AssistanceDocuSignInvoicingOracle CPQFreshdeskAdministrative SupportTableauSalesforceXeroCustomer ServiceEmail SupportGorgiasShopify - $8 hourly
- 5.0/5
- (4 jobs)
1. Sourced 40-50 quality candidates per day using LinkedIn and other sourcing platforms 2. Responsible for researching new prospective clients thru online research with the use of search engine optimization 3. Responsible for validating the information obtained online about various companies thru Survey calls 4. Performed cold calling to prospective clients in order to establish a business relationship and set up an appointment between our company's founder and the client's key decision-maker. 5. Provided training to newly transferred research associates on efficient research and information validation 6. Mentored new Business Development AssociatesCollection AgenciesEmail MarketingSales DevelopmentFinancial ManagementBusiness DevelopmentDebt CollectionEmail SupportTicketing SystemSourcingOnline ResearchCold CallingLead GenerationTelemarketingCustomer Service - $10 hourly
- 5.0/5
- (13 jobs)
✅Debt Collector ✅Customer Support ✅Data Entry ✅Cold Calling ✅Email Management ✅Virtual Assistant ✅Knowledge in Excel ✅Chat & Email Support ✅Time Management SkillsCollection AgenciesDebt CollectionOutbound CallEmail SupportAccounts ReceivableLead GenerationSchedulingPhone SupportCustomer SupportOnline Chat SupportEmail CommunicationData Entry - $12 hourly
- 4.8/5
- (46 jobs)
Retail channel and distributor specialist eg.department store, dealers and supermarket in the Australian, United States and Philippine market. I have over a decade of ACTUAL SELLING experience targeting retail managers/owners in the Philippines. My skills encompass product introduction, sales closure, and effective management of retail channels and local distributors/sub-distributors of fast moving consumer goods (FMCGs) in the Greater Manila Area. In telemarketing, I have 16 years of experience, 8 years spent with Upwork. I have honed my skills on lead development, cold calling, script creation, appointment setting, debt collection, customer assistance, product introduction, sales closing and reorder management of IGAs and various retailers in Australia. I have a fast internet (hardwired, up to 100 Mbps fiber-optic connection) that allows stable and clear communication using different VOIP like Skype, Zoom, Vonex and Easybell. Here are the services I can offer to manufacturers looking to introduce their products to retail channels in Australia, US and Philippines. Product Introduction: 1. Retailer Outreach-contact category managers or buyers at target supermarkets to set up appointments for product sampling. Check for any listing fees. 2. Follow up on pending negotiations regarding product samples to ensure progress. 3. Ongoing Order Management: For confirmed deals, conduct monthly follow-ups to manage and secure orders. 4. Promotion Assistance: Reach out to agencies such as the AFGC and local Chambers of Commerce to assist in promoting your products. 5. Distributor Search: Identify and connect with potential distributors for your products in Australia.Collection AgenciesInternet Operating SystemComputer SkillsBusiness PlanDigital MarketingDebt CollectionSales AnalyticsRetail & Consumer GoodsLead GenerationTelemarketingAppointment Setting - $5 hourly
- 4.9/5
- (8 jobs)
My organized, positive attitude, resourcefulness, and flexibility make me a great candidate for any job post. I take ownership of tasks quickly, can work independently, am keen on details, and can take delegations. I am a seasoned Customer Service Specialist who has honed my skills and knowledge as time passes by. I am a Supervisor, Email and Chat Support, and Product Return Handler for a Pet Merchandise. I was a Customer Support Representative for a European Jewelry company. I was an Email Customer Support, SME, Refund, and Dispute Handler for a Canada-based E-commerce company. I also have wide experience working in BPOs in the same industry. Looking forward to working with you!Collection AgenciesCommunity ManagementData EntryFacebookEmail CommunicationAccounts Receivable ManagementDebt CollectionAccount ManagementAdministrative SupportCustomer SupportCustomer ServiceContent ModerationSocial Media ManagementOnline Chat SupportEmail Support - $15 hourly
- 5.0/5
- (2 jobs)
Thank you for checking on my profile Professional and dedicated Debt collector specialist with extensive experience (3+ years ) in debt collections. Solid team player with upbeat, positive attitude and proven skills in establishing negotiation with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. I have an in-depth knowledge of various databases, and developed skills in many different software's and systems, I'm looking to enhance my professional experience with your company and expand my knowledge and provide opportunities for personal and professional growthCollection AgenciesAccounts ReceivableOnline Chat SupportTypingComputer AssemblyDebt CollectionCustomer SupportSellingComputer Maintenance - $10 hourly
- 4.7/5
- (22 jobs)
I am a result-oriented professional who has been consistently praised as efficient by co-workers and management. Over the course of my 18-year career, I've developed a skill set directly relevant to the Executive Assistant, Customer Support, and Team Lead role you are hiring for, including, but not limited to back office operations, confidential and customer correspondence, customer service, escalations, sellers intake, documentations, and research. Overall, I have consistently demonstrated communication, management, and service abilities in every aspect of my General / Executive Virtual Assistant, Customer Support, and Team Lead roles and I invite you to review my detailed achievements. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Thank you for your consideration and I look forward to hearing from you soon.Collection AgenciesAnti-Money LaunderingBrand ResearchCustomer SupportKnow Your CustomerDebt CollectionCompany ResearchCustomer RetentionManagement SkillsOrder FulfillmentEmail SupportOnline Chat SupportPhone Support - $15 hourly
- 0.0/5
- (4 jobs)
Are you looking for a professional expert in managing your Amazon account, handling finance matters, finding specific leads of clients, or giving excellent service through calls, chats, or messages? Look no further! As an experienced professional in these areas, I offer top-notch services tailored to meet your specific needs. Here's what I bring to the table: Amazon - Conducting thorough market research to identify profitable niches and trending products. - Utilizing data analysis tools such as Keepa, Rev Seller, Jungle Scout, and Seller Amp to make informed decisions on potential product opportunities. - Establishing relationships with reputable wholesale suppliers to secure advantageous pricing and terms. - Finding, contacting, and opening accounts with different suppliers across the US. - Developing and implementing effective inventory management strategies to prevent stockouts and minimize excess inventory. - Develop a purchasing strategy, review and process purchase orders. - Providing clear and concise communication with suppliers, negotiating terms, and resolving any issues that may arise. - Listing creation. Finance - Efficiently managing the end-to-end accounts payable cycle, from invoice receipt to payment processing. - Verifying and reconciling invoices, purchase orders, and receipts to ensure accuracy and compliance with financial policies. -Building and maintaining positive relationships with vendors, addressing inquiries, and resolving payment-related issues promptly. - Preparing for and participating in financial audits, providing necessary documentation and explanations. - Creating statement for rental properties. Lead Generation - Implementing diverse lead generation strategies across channels such as social media, email marketing, content marketing, and SEO. - Research and target potential clients, generate leads and nurture relationships with prospects. Voice Account Expert - Providing exemplary customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience. - Offering technical assistance and troubleshooting to customers, ensuring prompt and effective resolution of technical issues. - Implementing effective collection strategies to recover outstanding payments and resolve overdue accounts. - Meeting and exceeding sales targets through effective communication, product knowledge, and persuasive selling techniques. With a proven track record of delivering results and exceeding expectations, I'm here to help you achieve your goals.Collection AgenciesB2B Lead GenerationAmazon DropshippingAmazon FBAProduct ResearchSourcingSalesCold CallingDebt CollectionData CollectionTelemarketingCustomer ServiceLead Generation AnalysisEmail Communication - $6 hourly
- 5.0/5
- (4 jobs)
𝙏𝙝𝙚𝙨𝙚 𝙢𝙞𝙜𝙝𝙩 𝙝𝙞𝙩 𝙘𝙡𝙤𝙨𝙚 𝙩𝙤 𝙝𝙤𝙢𝙚. 👉 Managing your schedule eating up your day? 👉 Tired of losing customers to bad support? 👉 Overwhelmed with emails and admin tasks? 𝙈𝙮 𝙤𝙫𝙚𝙧 𝙖 𝙙𝙚𝙘𝙖𝙙𝙚 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙞𝙨 𝙝𝙚𝙧𝙚 𝙛𝙤𝙧 𝙮𝙤𝙪. 🤝 Let me show you what I offer. 💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚 ✦ Friendly, professional support via email, chat, and phone. ✦ Resolves inquiries while maintaining brand reputation. ✦ Enhances satisfaction and loyalty with every interaction. 💎 𝘾𝙤𝙡𝙙 𝘾𝙖𝙡𝙡𝙞𝙣𝙜 & 𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙎𝙚𝙩𝙩𝙞𝙣𝙜 ✦ Converts leads into clients with persuasive outreach. ✦ Fills calendars with qualified appointments. ✦ Builds strong client relationships to drive growth. 💎 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙘𝙚 (𝙋𝙖𝙨𝙨𝙥𝙤𝙧𝙩 & 𝙎𝙎𝙎 𝙁𝙤𝙧𝙢𝙨) ✦ Simplifies processes with clear guidance for quick, accurate completion. ✦ Reduces stress and ensures hassle-free results. 💎 𝙊𝙧𝙙𝙚𝙧 𝙏𝙖𝙠𝙞𝙣𝙜 ✦ Streamlines orders to capture every opportunity. ✦ Ensures efficient, client-focused processing. 💎 𝘾𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣𝙨 ✦ Recovers funds professionally while maintaining relationships. ✦ Handles sensitive financial matters with care. 💎 𝙊𝙣𝙡𝙞𝙣𝙚 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 & 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 ✦ Delivers accurate research and error-free data entry. ✦ Saves time and supports informed decision-making. 💎 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✦ Provides fast, clear troubleshooting to resolve issues. ✦ Simplifies technical concepts for improved understanding. ✦ Minimizes downtime while enhancing customer experience. And here are some 𝙏𝙊𝙊𝙇𝙎 and 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 I can work in my sleep: ✦ 𝘍𝘳𝘦𝘴𝘩𝘥𝘦𝘴𝘬 ✦ 𝘑𝘪𝘳𝘢 ✦ 𝘙𝘪𝘯𝘨𝘤𝘦𝘯𝘵𝘳𝘢𝘭 ✦ 𝘚𝘭𝘢𝘤𝘬 ✦ 𝘡𝘰𝘰𝘮 ✦ 𝘚𝘬𝘺𝘱𝘦 ✦ 𝘖𝘶𝘵𝘭𝘰𝘰𝘬 ✦ 𝘗𝘰𝘥𝘪𝘰 ✦ 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 ✦ 𝘖𝘱𝘦𝘯𝘗𝘩𝘰𝘯𝘦 ✦ 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦/ 𝘞𝘰𝘳𝘬𝘱𝘭𝘢𝘤𝘦 ✦ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘧𝘧𝘪𝘤𝘦 𝘚𝘶𝘪𝘵𝘦𝘴 ✦ 𝘊𝘩𝘢𝘵𝘎𝘗𝘛 ✦ 𝘖𝘳𝘢𝘤𝘭𝘦 ✦ 𝘍𝘢𝘤𝘦𝘣𝘰𝘰𝘬 ✦ 𝘈𝘮𝘢𝘻𝘰𝘯 Now that you know I'm a Jack of all trades, 𝙖 𝙈𝙖𝙨𝙩𝙚𝙧 𝙤𝙛 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙩𝙝𝙞𝙣𝙜𝙨 𝙙𝙤𝙣𝙚, it's time to take the next step. 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙩𝙪𝙧𝙣 𝙮𝙤𝙪𝙧 𝙩𝙤-𝙙𝙤 𝙡𝙞𝙨𝙩 𝙞𝙣𝙩𝙤 𝙖 𝙙𝙤𝙣𝙚 𝙡𝙞𝙨𝙩? 👉 Send me a private Upwork Message 👉 Click the green Schedule Meeting Button 👉 Choose one for 30 minutes and I'll confirm a timeslot Talk soon, 𝙈𝙖𝙧𝙞𝙨𝙨𝙖Collection AgenciesFreshdeskPhone CommunicationPayment ProcessingDebt CollectionReal Estate Cold CallingOrder TrackingOrder ProcessingOrder EntrySchedulingData EntryAppointment SettingOnline Chat SupportPhone SupportEmail SupportCustomer Service - $5 hourly
- 0.0/5
- (3 jobs)
I am Experienced in Billing and Collection over the decade, I can hundle high volume of accounts, I can monitor over a thousand invoices or statement of account and I have the negotation skills in collecting long over due accounts.Collection AgenciesBookkeepingEmail SupportDatabase ManagementData EntryComputer BasicsDebt CollectionManagement AccountingData CollectionAccounts ReceivableInvoicingAccounts Payable - $15 hourly
- 0.0/5
- (5 jobs)
With over three years of experience as a chatter and account manager, I possess extensive knowledge of topics, content creation, industry terminologies, and growth strategies. I am eager to leverage my acquired skills and experiences to contribute to the success of your team. In my previous roles, I successfully engaged with subscribers through Direct Messages, executed effective sales strategies, and cultivated lasting relationships with top spenders to boost rebills. My proficiency extends to working with scripts and adapting to various situations as needed. Key Strengths: 1. Complete Account Management: Vault cleaning, scheduling content (Wall posts, SFS, Mass Messages, Tipping Posts, Mass PPVs, and Monthly SFS Masses). SFS and Drops, monthly analytics, and facilitating promos (PINS, MASS DMs, and Guaranteed Gains). Content planning to optimize account performance. 2. Organic Followers Growth: Transforming followers into subscribers through targeted engagement. In managing accounts, my approach involves meticulous content planning for all models to tailor sales strategies to each fan type. I closely monitor daily progress to identify areas for improvement and enhance overall sales performance. In a similar project, I successfully handled over 20 models, including both startups and professionals. I implemented content plans, managed social media promotional accounts, and conducted weekly plans and goals for each chatter. Additionally, I provided coaching sessions to address any areas needing improvement and ensured adherence to quality chat standards based on a comprehensive chatter guide. I am confident that my skills and experiences make me a valuable addition to your team, and I look forward to the opportunity to contribute to the continued success of your platform.Collection AgenciesDebt CollectionInsurance VerificationCustomer SupportCustomer ServiceData EntryHealthcare ManagementMedical Billing & CodingTelemarketingSales - $10 hourly
- 5.0/5
- (19 jobs)
Customer Service (Frontline Support) With over a decade of experience in the call center industry, I have developed a strong foundation in customer service across a variety of sectors, including telecommunications, banking, and finance. I have honed my ability to address a wide range of customer needs, from general inquiries to more complex account management tasks. My responsibilities have included: - Handling customer inquiries related to products and services offered by the company - Managing customer accounts, including payment processing, modification requests, billing disputes, and troubleshooting - Identifying and capitalizing on sales opportunities during customer interactions - Resolving customer complaints, ensuring customer satisfaction and loyalty My extensive frontline experience has equipped me with the skills to handle high-pressure situations while delivering exceptional service and fostering positive customer relationships. Live Chat and Email Support In addition to my call center experience, I have a strong background in technical support, specifically for an Australian telecommunications company. During this role, I was responsible for providing effective assistance through live chat and email, addressing various customer issues such as: - Inquiries about billing, product features, and service availability - Resolving billing disputes and managing accounts remotely - Handling complaints and providing timely, clear communication in written form This experience strengthened my ability to provide efficient and accurate support in a fast-paced digital environment, ensuring customers received the assistance they needed through alternative communication channels. HCIR Credentialing Specialist As an HCIR Credentialing Specialist, I play a critical role in ensuring that healthcare professionals meet the required qualifications to provide safe, effective care. My primary responsibility is to thoroughly verify and assess the credentials of healthcare providers, ensuring full compliance with industry standards, regulatory requirements, and organizational policies.Collection AgenciesDebt CollectionCold CallComplaint ManagementEmail CommunicationData EntryAppointment SettingMicrosoft ExcelCustomer ServiceTechnical SupportVirtual AssistanceAlternative Dispute ResolutionAdministrative SupportContent ModerationEmail SupportOnline Chat Support - $12 hourly
- 3.1/5
- (7 jobs)
My name is Ivon. I am a Medical Virtual Assistant with over 16 years of experience, I specialize in providing administrative support to healthcare professionals, ensuring the smooth operation of medical offices, and enhancing patient care. I specialize in providing top-notch medical billing and aim to optimize your practice's cash flow and revenue generation. Entrust me with your revenue cycle management needs, and watch your business thrive. Key Responsibilities: * Medical Records Management * Billing and Collections * Ar Claims Management * Patient Scheduling * Invoicing * Payment Posting * Pharmacy Refills My most recent job experience is as a Medical VA for Bethany Medical doing debt collections, inbox management, and pharmacy refills as well as answering inbound and outbound calls. WHY HIRE ME? MEDICAL BILLING * PAYMENT POSTING *VA PARALEGAL * REAL ESTATE *PATIENT DATA ENTRY I have relevant experience in the following: --- Extensive Medical billing experience --- Seasoned Customer Service Representative --- Lead Paralegal VA --- Cleaning service company dispatcher --- Amazon FBA product searcher/ lister --- Real estate cold caller Billing Software's used: * MDland / Iclinic * Kareo / Tebra * Axxess * Thera office * Athena * WRS Skills: - Accounts Reconciliation - Customer Service - Charge Entry Associate for medical billing - Administrative Assistance - Order management - Medical records retrieval - Medical Billing - Claims Follow-up - Insurance verification for Eligibility and benefits - AR follow-ups/management - Revenue Cycle _ Excellent communication skills - Appointment Setting - Calendar management - Email/phone/chat support - Processing invoice - Google sheets - Invoicing - Calendar management - Gmail - Dropbox - Google suite - Word Processing - Web scraping - Internet research - Instagram listing - real estate listings - Inbox management - Pharmacy refillsCollection AgenciesSchedulingLitigationAccount ManagementMicrosoft ExcelDebt CollectionAmazon WebstoreGoogle WorkspaceReal Estate Cold CallingOrder ManagementAmazonMedical Billing & CodingAccounts Receivable ManagementData EntryCustomer ServiceAccuracy Verification - $15 hourly
- 4.5/5
- (23 jobs)
If you are a business owner who wants to build authority and trust among your target market, customer experience at every angle should be your top priority. With over 17 years of experience under my belt specializing in Sales, Customer Service, Billing, and Technical Support, I helped my clients and businesses achieve and exceed their targets. Results-oriented, great work ethics, and passion in everything I do allow me to get the job done seamlessly as it translates to my performance.Collection AgenciesOnline Chat SupportEmail ManagementAppointment SchedulingCold CallingReal Estate Cold CallingProperty ManagementDebt CollectionVirtual AssistanceReal Estate Virtual AssistanceReal EstateSchedulingLead GenerationAdministrative SupportTelemarketingCustomer Service - $8 hourly
- 4.8/5
- (6 jobs)
Do you value a customer service professional who consistently turns challenges into opportunities? That's me! I thrive in fast-paced environments where I can leverage my expertise in inbound sales, retention strategies, and building lasting customer relationships. At American Express, I'm not just resolving issues; I'm creating positive, memorable experiences that drive customer loyalty. My commitment to exceeding expectations led to a rapid promotion to Subject Matter Expert within six months. Here's how I make a difference: Transformed challenging calls into opportunities to strengthen relationships: By actively listening and responding with empathy, I successfully de-escalated tense situations, turning frustrated customers into loyal advocates. Elevated the performance of new hires: I designed and delivered engaging onboarding training sessions that empowered new agents to confidently handle diverse customer needs, resulting in a 15% increase in first-call resolution rates. Championed a culture of continuous improvement: I proactively identified areas for service enhancement, developing and implementing new strategies that led to a 10% increase in customer satisfaction scores within my team. I'm passionate about utilizing my strengths in: Relationship Building & Communication: I excel at connecting with people from all backgrounds, building trust, and fostering long-term relationships. Problem-Solving & Critical Thinking: I'm a natural at analyzing complex situations, identifying root causes, and developing effective solutions. Adaptability & Resilience: I thrive in dynamic environments, embracing change and remaining calm and collected under pressure. Ready to connect with a highly motivated and results-oriented customer experience professional? Let's chat!Collection AgenciesCustomer SupportOrder TrackingAccount ReconciliationSales OperationsDebt CollectionSalesProofreading FeedbackQuality AssuranceCustomer RetentionManagement SkillsCustomer ServiceEmail CommunicationQuality Control Want to browse more freelancers?
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