With six years of experience at iHerb, one of the largest online marketplaces, I have progressively advanced through key roles in customer experience. I began as a customer service specialist for five years, where I honed my expertise in delivering exceptional customer experiences. After successfully working as a QA Analyst for one year, analyzing and enhancing service quality by reviewing agent responses and ensuring adherence to internal policies, I have now transitioned to my current role as Workforce Management Lead Specialist. In this position, I leverage my comprehensive understanding of both frontline operations and quality assurance to drive continuous improvement and optimize team performance.
Customer Service
Customer Support
Zendesk
Russian to English Translation
Software Testing
English to Russian Translation
Mobile App Testing
Yerkezhan S.
Nur-Sultan, Kazakhstan
$17/hr
4.2
31 jobs
Hello there! Welcome to my profile!
What I did for my clients before:
- Translation (From English to Russian/Kazakh)
- Virtual Assistance
- List creation, web-research
- Recruiting (searched for IT lecturers and Developers for the project)
- Social Media Marketing - Instagram, Facebook, YouTube, Tik- Tok
- Graphic Design (Adobe Photoshop, Canva)
- Instagram Campaign/Ads setting
- Copywriting
- Content creation - Viral video (+animated) making
- Customer Service
| Strong Communication Skills
| LightRoom, Adobe Photoshop, Sony Vegas Pro/iMovie
| Languages: English - Fluent, Russian/Kazakh - Native, Turkish/Polish - B1
Bachelor degree: Economics (prof. International Business)
Founder of University Television/Host
YouTube channel: Yerke Videos (5K followers)
If you want to co-operate let's have a chat any time!
Kindest Regards,
Yerkezhan
Customer Service
Email Communication
Russian
Kazakh
Data Collection
Social Media Marketing
Market Research
Online Market Research
English to Kazakh Translation
Lead Generation
Voice-Over
Teaching English
English to Russian Translation
Video Editing
Sergey P.
Pavlodar, Kazakhstan
$70/hr
4.4
45 jobs
🥇TOP B2B Company according to Clutch (7+ Clutch awards in total)🥇
🏆The most experienced IoT and embedded systems development agency on Upwork according to a number of successfully completed projects in the industry🏆
🚀We helped 6 customers to raise more than $5,000,000 on Crowdfunding platforms in total
✅ Hello there!
My name is Sergey and I'm a Business Development Manager at Integra Sources. My main goal is to provide you with our expertise, skills, and technical knowledge so that your project requirements and priorities are always met, and the project is delivered perfectly and just in time.
If any questions arise - please feel free to touch base with me.
✅ Who we are?
We founded Integra Sources with an idea to create things deemed impossible and we've been successfully doing that since 2014. Since then, Integra Sources has completed more than 100 projects making happy more than 40 clients.
We are proud to have a 90% client retention rate.
Currently 50+ employees.
✅ What do we do?
Integra provides professional services in the areas of IoT, electronic design, embedded systems, kernel and driver development, system and application software development, computer vision, and robotics.
✅ Why choose us?
- Reliable electronic design team
- All kinds of embedded software development
- Full-stack software development capability
- Dedicated project management
- Effective testing techniques
- Expected delivery
- Support and maintenance
- Privacy security
✅ How do we cooperate?
- Project-based outsourcing
- Dedicated development team
- Research & development
- Technology consulting
- Solutions for startups
Because we serve the needs of different kinds of businesses, we offer a choice of different frameworks that define collaboration between us and our clients.
✅ Industries we work with
• IoT/consumer devices
• Smart Home
• Wearables
• Industry
• Healthcare
• Sports
• Entertainment
✅ What services do we offer?
✅ Electronic Design:
• Embedded hardware
• Power electronics
• PCB design and layout
• FPGA design
Platforms:
• STMicroelectronics:
- STM32F4 Series (STM32F401, STM32F405/415, STM32F407/417, STM32F410, STM32F412, STM32F412/423, STM32F427/237, STM32F429/439, STM32F446, STM32F469/479)
- STM32F2 Series (STM32F2x5, STM32F2x7)
- STM32F7 Series (STM32F7x0, STM32F7x2, STM32Fx3, STM32F7x5, STM32F7x6, STM32F7x7, STM32F7x9)
- STM32H7 Series (STM32H723/733, STM32H725/735, STM32H730, STM32H742, STM32H743/753, STM32H745/755, STM32H747/757, STM32H750, STM32H7A3/7B3, STM32H7B0)
- STM32F0 Series (STM32F0x0, STM32F0x1, STM32F0x2, STM32F0x8)
- STM32F1 Series (STM32F100, STM32F101, STM32F102, STM32F103, STM32F105/107)
- STM32F3 Series (STM32F301, STM32F302, STM32F303, STM32F334, STM32F373, STM32F3x8)
• Nordic Semiconductor:
- nRF51 (nRF51822, nRF51422, nRF51824, nRF51802)
- nRF52 (nRF52840, nRF52833, nRF52832, nRF52820, nRF52811, nRF52810, nRF52805)
- nRF52 (nRF5340)
- nRF91 (nRF9160)
• Microchip Technology/Atmel
- PIC16 MCUs (PIC16F18446, PIC16F19197, PIC16F15386, PIC16F18346, PIC16F1779, PIC16F18877, PIC16F1619, PIC16F1709, PIC12F1572)
- PIC18 MCUs (PIC18-Q41, PIC18-Q43, PIC18-Q10, PIC18-K83, PIC18-K42, PIC18-K40)
- PIC32 MCUs (PIC32MK, PIC32MZ EF, PIC32MZ DA, PIC32MM, PIC32MX)
- SAM MCUs (SAM C, SAM D, SAM E, SAM G, SAM L, SAM S, SAM V, SAM 4E, SAM 4L, SAM 4N, SAM4S)
- AVR MCUs (tinyAVR, megaAVR, AVR XMEGA)
- CEC MCUs (CEC1712, CEC1302, CRC1702)
• NXP Semiconductors
- iMX RT (iMX RT1170/RT1064/RT1060/RT1020/RT1015/RT1010)
- iMX 8 (iMX 8/8M Plus/8M/8M Min/8M Nano/8X)
- iMX 7 (iMX 7ULP/7Solo/7Dual)
- iMX 6 (iMX6ULZ/6ULL/6UltraLite/6SLL/6SoloLite/6SoloX/6Solo/6DualLite/6Dual/6DualPlus/6Quad/6QuadPlus)
• Allwinner Technology
- Allwinner A Series (A20, A33, A40i, A50, A63, A64)
- Allwinner H Series (H2, H3, H6, H80)
• Texas Instruments
- C2000 MCUs
- Hercules MCUs
- MSP430 MCUs
- Sitara processors
• Infineon
- XMC Series
- Aurix Series
• Xilinx
• Intel
• Silicon Labs
• Freescale Semiconductor
• Silicon Labs
• Espressif Systems
ECAD software:
• Altium Designer
• Eagle Cad
• Cadence Allegro
• OrCAD
• KiCad
• P-CAD
✅ Embedded Software Development:
• Firmware
• Board Support Package (BSP)
Tools:
• Visual GDB
• Eclipse
• Keil
• IAR
• CrossWorks IDE
• Simplicity Studio
• Code Composer Studio
• Atmel Studio
• STM32CubeIDE
Languages:
• C/C++, Assembler
Real-time OSs:
• FreeRTOS
• Zephyr
• ThreadX
• NuttX
✅ Kernel and Driver Development:
• Windows
• Linux
• Mac
• Android
Driver types:
• Kernel-mode
• User-mode
• Virtual device drivers
✅ System and Application Software Development:
• Desktop, Web and Mobile applications
• Middleware
• Cloud/IoT Solutions
• Machine Learning
• Computer Vision (OpenCV, TensorFlow)
Platforms:
• Windows, Linux, Mac, Android, iOS
Languages/Frameworks:
• C/C++, Qt, Python, Java, Kotlin, JS, Objective-C, Swift, PHP, C#
✅ Robotic Development:
• Flying drones
• Robots on wheels
• Autonomous movement
Technologies:
• RTOS, ROS, Linux, OpenCV, Visual SLAM
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