Hi! I’m a dedicated and reliable Customer Support Specialist with experience in handling customers in fast-paced environments and online communication. I have a strong background in customer service, where I developed excellent communication, problem-solving, and multitasking skills.
I can help your business by providing live chat support, handling emails professionally, offering phone support, resolving customer issues quickly and efficiently, and making sure every customer has a positive experience.
I am patient, friendly, and focused on delivering high-quality service. I learn quickly, follow instructions well, and always represent your company in a professional way.
If you’re looking for someone dependable, responsive, and committed to excellent customer support, I’m ready to help!
Customer Service
Online Chat Support
Customer Support
Email Support
Phone Communication
Communications
Problem Resolution
Live Chat Software
Dutch
Customer Care
Data Entry
Virtual Assistance
Tevreden C.
Paramaribo, Suriname
$9/hr
4.9
19 jobs
I'm enthusiastic and ambitious. I also connect with people and understand their wants, needs, desires, and delivering service on every interaction. I also have typing, online research, data entry, Shopify, customer service, dropshipping, and many skillful areas.
Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Customer Support
Email Support
Zendesk
Dutch
Dropshipping
Ecommerce Website
Order Fulfillment
Product Listings
Shopify
Abygail S.
Paramaribo, Suriname
$10/hr
4.9
39 jobs
As an Virtual Assistant, I have worked in small and medium sized business, locally and internationally. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 10 years of experience providing quality administrative support to clients.Skills:
• Flexible and Adaptable
• Collaboration
• Customer Service
• Self-Motivated
• Microsoft Office
• Active Listening
• Data Entry
• Team building
• Responsible
Customer Service
Customer Support
Social Customer Service
Dutch
English
Social Media Design
Audio Transcription
Video Transcription
Project Planning
Social Media Engagement
Social Media Audience Research
Linguistics
General Transcription
Administrative Support
John R. C.
Paramaribo, Suriname
$24/hr
4.4
32 jobs
Multi-Lingual Translator and Customer Service Representative
You understand the importance of quality customer support, and so do I. I am pro-active and have an entrepreneurial spirit. I always work on turning your customers into fans.
I love a good challenge or crisis, because I love finding ingenious solutions to tough problems.
Below I have cropped part of my CV to give you a usefull overview.
Wasabi,
Customer service and fulfillment, VA
- order management
- shipping parts & replacements
- supplier communications
- zendesk optimizations
- customer retention
- building on an existing knowledgebase
Miaustore, , Europe & USA operations
Customer Support & Sales
-order management
-shipping repairs & gifts
- logging FAQ
- Supply chain optimization suggestions
Essence of Argan, Europe & USA operations
Customer Support & Sales
-assist customers with their purchase
-upselling
-cold calling potential customers
- customer retention
- outlining best practices for colleagues
- transcribing colleague conversations for quality assurance
- coaching team-mates
TG Media Consolidator, Paramaribo, Suriname
Account Management
-R&D in advertising technology
-Customer account management
- Advertising campaign sales
- Logistics for on-site advertising
- Marketing research for customers
Atos - Telenamic, Telenamic Call center Suriname
IT Helpdesk agent
- Solving customer IT problems
- Ticketing the call and issue
- Dispatching the ticket if necessary
- Documenting Frequent IT issues
Pactera - Microsoft
- AI speech to text training through transcription
- Team leader - hiring, coaching & correcting a team of 15+
Other Positions
- Freelance translations (EN-NL), (PT-EN) ;Cyber Cafe Office Manager
- Junior Camera crew member ; Bartender / Server
EDUCATION
College of Hospitality & Tourism (AHLA),
SCHT, Suriname — 4th year Bachelor’s study
2009- 2013
-Sales and Marketing in the Hospitality industry - with HONORS
-Quality Customer Care
-Certificate Food and Beverage Service
-Planning and Control of F&B operations
-Management of Food and Beverage of Operations
-Housekeeping Management
-Managing Front Office Operations
-Basic Hotel and Restaurant Accounting
-Security and Loss Prevention Management
-Hospitality Operations
-Hospitality Facilities Management and Design
ADEK University, Paramaribo Suriname — Law
2003 -2006
-Certificate for completion of first year (Preparatory year)
-Studied for two more years and stopped
High School, Suriname & Brazil
1997 -2002
Started my high school in Brazil ( Escola Americana de Brasilia)
And finished my last year (12th grade) in Suriname (American
Cooperative school)
PROJECTS & CERTIFICATES
-Telesur Hackathon
-PC & peripheral repair
-Agro-Tourism
Customer Service
Customer Support
English to Portuguese Translation
Zendesk
Content Marketing Strategy
US English Dialect
Portuguese to English Translation
Technical Analysis
Dutch to English Translation
WooCommerce
Shopify
English to Dutch Translation
Social Media Marketing
Graphic Design
Product Sourcing
Charyva P.
Onverdacht, Suriname
$10/hr
5.0
6 jobs
Hello, my name is Charyva.
I have nearly five years of experience in customer service, including four years as a call center agent and one year as a coach. In these roles, I have specialized in customer-focused communication and resolving a wide range of questions and issues. I am empathetic, a good listener, and enjoy finding the right solutions. Customer satisfaction has always been my top priority. Regular communication is really important to me, so let’s keep in touch!”
Customer Service
Online Chat Support
Email Support
Inbound Inquiry
Order Tracking
Dutch
Microsoft Office
Coaching
Professional Experience
Team Management
Negotiation Coaching
Voice Recording
Shopify
Administrative Support
Employee Feedback
Joel R.
Paramaribo, Suriname
$10/hr
4.8
53 jobs
I'm Enthusiastic and ambitious. I also connect with people and understand their wants, needs, desires and delivering service on every interaction. I also have typing, online research, data entry, transcription, shopify, customer service, dropshipping and many skillful areas. I can learn and do any type of job, and I adapt quickly.
Hopefully you can work with my skills, know that you won't be disappointed.
Kind regard,
Rensch Joel
Customer Service
Email Support
Inbound Inquiry
Dutch
Customer Feedback Documentation
Microsoft Office
Shopify Apps
Chat & Messaging Software
Computer Skills
Dropshipping
Ecommerce
Google Docs
Outbound Sales
Data Scraping
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