Hire the Best Customer Support Freelancers
in Denmark

Hi 👋 I’m Johanna - a native Danish freelancer with 6+ years of professional remote experience supporting international businesses on Upwork and beyond. My core expertise is Danish & English customer service, where I’ve completed thousands of support hours with consistently high ratings (4.9-5.0). I’ve worked long-term with multiple clients, handling everything from day-to-day customer inquiries to product and platform support. Alongside customer support, I also help with: • Danish ↔ English translation • Editing & proofreading • Administrative & virtual assistant tasks • Sales support & meeting booking • Data entry & content categorization • Review responses & public-facing content • Audio & voice recordings (native Danish) I’ve supported startups, scale-ups, and enterprise clients in industries such as e-commerce, SaaS, supplements, publishing, and AI/data projects. Many of my roles were long-term contracts, which reflects my reliability, communication skills, and ability to integrate seamlessly into existing teams. Why clients keep working with me: • Native Danish with excellent written and spoken English • Calm approach under pressure • Strong attention to detail and accuracy • Fast learner who follows instructions closely • Comfortable working solo or in a team I’m currently working exclusively online, open to new opportunities, and offer a very flexible schedule. I’m happy to assist with short-term tasks or long-term collaborations. If you think we’d be a good match, feel free to reach out - I´m happy to chat.

Hey there, I’m Villads Florager Magnusson, originally from Denmark, and I’m a native Danish speaker. I’m also fluent in English and have been freelancing full-time for over 8 years. Right now, I live in Thailand with my family, and I’m excited to take on new projects! I’ve got experience in both in-person and online customer service, and I really enjoy making sure clients get the best experience possible. I'm super detail-oriented and always aim to give my best work. Over the years, I’ve worked on a variety of tasks like translation, proofreading, transcription, voice recording, and more. I’m highly familiar with a wide range of platforms, especially working efficiently with tools like Re:amaze and Shopify. As a Top-Rated freelancer on Upwork, I’m committed to delivering quality work consistently. I’m all about clear communication and am comfortable working solo or collaborating with a team. I’m flexible with deadlines and open to discussing my availability to make sure we get the best results for your project. Looking forward to connecting and working together!

Profile last updated: April 30th, 2025 As a freelancer, I’m flexible with my time – and if something’s urgent, just let me know and I’ll prioritize it. My family and I are relocating to Thailand in July 2025, and I’m now focusing on Upwork to build long-term collaborations. I have a broad background in IT and customer service, and I’ve spent years working hands-on with both tech and people. I was previously responsible for the daily IT operations at a landscaping company with 150 employees, managing support, Microsoft 365, Azure administration, and general IT maintenance. For 3 years, I also ran my own business, greenheroes.dk, a webshop that sold refurbished MacBooks and other IT equipment. I handled everything from purchasing and repairs to customer support and staff management. Our webshop was accepted on refurbed.eu, a large European marketplace for refurbished electronics, which gave me valuable experience in multilingual customer service. I handled daily email and chat support across many EU countries and also managed our Trustpilot account, making sure each customer got a personal and thoughtful response. My skills include: - Customer support (email, chat, phone – in Danish and across EU markets) - Microsoft 365 and Azure support and administration - Refurbishing, repairing, and purchasing used IT equipment - Webshop operations, including order and return handling - Translation and written communication in multiple languages - Translating webshop content into multiple languages - Light graphic work (e.g., banners and images for webshop) - Creating and updating product listings in webshop platforms - General IT support for both home users and companies Let’s talk if you need someone who takes responsibility, replies fast, and makes sure things simply work.

Nice to meet you, I'm a freelancer since 2013, graduated from the University of Southern Denmark and currently hold long-term active contracts with Semantix Denmark, AdHoc Denmark as well as JONCKERS. I receive projects ranging over several domains, such as insurance claims (medical), general translations, legal documents, business, governmental authorities, e-commerce and more, all within my means of ability. Language pairs: Turkish - Danish Turkish - English Danish - English Danish - Turkish English - Danish English - Turkish

Hi / Hej Professional Voice Recording & Voice Acting | Translation | AI Training | Multilingual Content I help businesses and individuals with professional voice recordings, multilingual communication, AI projects, and digital content. What I Offer 🎙️ Professional Voice Recording & Voice Acting Studio-quality voice recordings AI training datasets Narration & e-learning Audiobooks Commercial voiceovers Native Danish recordings Danish, English, Arabic, and Urdu voice projects 🌍 Translation & Localization Danish ↔ English Arabic ↔ English Urdu ↔ English Proofreading & quality assurance Cultural adaptation and localization 🤖 AI Training & Generative AI LLM evaluation and testing Data annotation and labeling Prompt evaluation AI quality assurance Multilingual AI projects ✍️ Content & Digital Services Content writing Marketing materials Virtual assistance WordPress & WooCommerce Business research and support Social media content Experience I have worked across multiple industries, including: E-commerce Healthcare Tourism & Travel Finance & Cryptocurrency Gaming Technology Fashion Wellness About Me I am a Danish native speaker fluent in Danish, English, Arabic, and Urdu, with more than 12 years of experience in translation, communication, content creation, and digital projects. I hold a Master's degree in Digital Design and Communication and have experience in professional voice recording, AI training, localization, multilingual content, WordPress development, and business communication. Why Work With Me? ✔ Native Danish Speaker ✔ Fluent in 4 Languages ✔ Professional Studio-Quality Voice Recordings ✔ Master's Degree in Digital Design & Communication ✔ AI Training & LLM Experience ✔ Reliable Communication & Timely Delivery ✔ High Attention to Detail Let's Talk Whether you need professional voice recordings, translation, AI-related services, multilingual content, or digital support, I look forward to discussing your project.

I’m a Danish freelancer working remotely with customer support, translation, localisation, and operational support. I’ve been in the freelance space for many years and have worked with international clients across different industries, mainly serving English-speaking and US-based markets. A large part of my work has been customer support via email, chat, and phone. I handle inquiries, resolve issues, support pre-sales communication, and make sure customers receive clear, correct answers. I’m used to working independently, following processes, and documenting my work properly so nothing is missed. I also work with translation and localisation between Danish, English, Swedish, Norwegian, and German. My focus is on making content sound natural and intuitive in the target language rather than translated. This includes customer communication, website content, short technical texts, UI strings, and internal documentation. Alongside language and support work, I’ve handled administrative and coordination tasks such as research, data entry, system updates, and structured documentation. I’m comfortable working with common tools like Shopify, support ticket systems, spreadsheets, and internal databases, and I adapt quickly to new tools and workflows. I work as a freelancer and live as a digital nomad, which gives me flexibility and availability for ongoing remote work. I value clear communication, reliability, and doing the work properly. I’m looking for long-term collaborations where consistency and trust matter more than speed.