Hire the Best Customer Support Freelancers
in Ecuador

☑ Hello! Are you at a point in your business where you need to 𝐝𝐞𝐥𝐞𝐠𝐚𝐭𝐞 𝐫𝐨𝐮𝐭𝐢𝐧𝐞 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐬 that do not generate money and 𝘁𝗮𝗸𝗲 𝘁𝗶𝗺𝗲 𝘁𝗼 𝗳𝗼𝗰𝘂𝘀 on the strategic management of your company? 🔘 If your answer is yes, don't worry, you are in the right place, I am a Public Accountant with more than 10 years of experience helping business and entrepreneurs achieve their goals. Providing my services in the preparation of reports, financial statements, monthly reports, bookkeeping, analysis, and management of information through various accounting software in an orderly, efficient, and confidential manner. 🔘 I have also lead work groups, implementing effective solutions that support the resolution of their problems based on the planning, operation, design, and management of appropriate strategies to improve their business successfully. These are some of the tasks or skills I can help you with: 🔷 Trello 🔷 Writing 🔷Customer service 🔷Mail management 🔷Logistics 🔷Finance 🔷Accounting records 🔷Social media management 🔷Agenda management and organization 🔷Effective communication 🔷Resource management 🔷Inventory control 🔷File conversion. 🔷Financial statement preparation 🔷Accounting account analysis 🔷 Accounting software Saint Enterprise and Sofadcon 🔷 Canva and PowerPoint designs 🔷 Proficiency in Excell In addition to these services I am willing to learn other processes related to your business, you can hire me by the hour or by the project. I look forward to hearing from you.

🏆 Top Rated Plus freelancer 💯 100% job success ✅ 10000+ total hours of work I am a native Italian speaker, fluent in English and Spanish, with 18 years of experience in customer service, technical support, data entry, translations, and web design. I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and consistently trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress and Woo) and several e-commerce businesses using WooCommerce and the Shopify platform. My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hardworking, well organized, and experienced with remote work. I specialize in website design and development using WordPress, WooCommerce, HTML, CSS, and JS. I also provide services in graphic design, managing Canva, Photoshop, Illustrator, and Figma. Other services are SEO, social network management, Google Ads, Facebook Ads, and TikTok Ads. My passion is traveling and discovering new places and cultures. I'm fully remote but have worked in several countries, including Italy, England, Spain, Gibraltar, and Ecuador. I am a fast learner, and I look forward to working with you on any project you need assistance with. ⭐⭐⭐⭐⭐ Here are some reviews from my clients: ❝Very pleasant and efficient work from Mirko!❞ ❝Great freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.❞ ❝Mirko is a true professional, always available and immediately ready for our every need. He immediately understood how to move and the procedures thanks to his great experience and his professionalism! I can't wait to work with you again. Thanks Mirko!❞ ❝Mirko worked very swiftly to complete our website design! Very pleasant to work with as well...❞ ❝Mirko is great! He was timely, proactive, and communicative. Couldn’t have asked for better.❞ ❝Mirko is extremely professional and talented. I would highly recommend working with him!❞ ❝It's always a pleasure to work with Mirko. Highly recommend!❞ (Automattic Inc.) ❝You rock - looks great thank you for the help!❞

I help innovative businesses streamline their operations, improve customer satisfaction, and deliver exceptional digital content. With a background in Management and Business Administration and hands-on experience supporting remote teams, I specialize in: ✅ Order and process tracking to boost efficiency and meet deadlines. ✅ Customer communication strategies to enhance retention and satisfaction. ✅ Organized data entry and reporting with advanced Excel and Airtable skills. ✅ Content coordination and basic design using Canva and project management tools like Slack, Trello, and Asana. ✅ Continuous improvement mindset focused on results, collaboration, and growth. I am passionate about helping growing companies optimize their internal workflows and create better client experiences. I am ready to bring value to your team with responsibility, attention to detail, and proactive communication. If you're looking for a reliable, organized, and growth-driven assistant for your operations, customer success, or content management needs — let's connect! 𝗟𝐞𝐭'𝐬 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝!