Hire the Best Customer Service Representatives in Quito, EC

Hi there! 👋 I’m a bilingual Virtual Assistant passionate about helping businesses and people stay organized, efficient, and stress-free. With experience in customer service, appointment setting, project support, and administrative tasks, I bring a mix of reliability, clear communication, and a people-first approach to every role. Over the years, I’ve supported teams by: - Managing inboxes & calendars - Coordinating appointments & meetings - Organizing files & maintaining records - Ensuring smooth daily operations with attention to detail - Providing responsive and empathetic customer support On top of that, my work as a freelance English tutor has strengthened my patience, adaptability, and ability to explain things clearly—skills that translate into better communication and smoother collaboration with clients. If you’re looking for someone dependable, detail-oriented, and proactive who can take tasks off your plate so you can focus on what matters most, I’d love to connect and learn more about your business needs. Let’s make things run easier together! 🚀

Multilingual professional with a Master's in Development Economics (Fair Trade and Development) from the University of Toulon and a Bachelor's in International Relations from the Pontifical Catholic University of Ecuador. Experienced in international trade, fair trade, financial reporting, market research, and project management. Has worked in both public and private sectors, including roles at the National Development Bank, Ministry of Foreign Affairs, and various international companies. Skilled in client relations, intercultural communication, and supporting sustainable development initiatives. Fluent in Spanish, English, and French.

🏆 Top Rated Plus freelancer 💯 100% job success ✅ 10000+ total hours of work I am a native Italian speaker, fluent in English and Spanish, with 18 years of experience in customer service, technical support, data entry, translations, and web design. I worked for large multinational companies, combining passion and hard work, dealing with difficult or angry customers, and consistently trying to find the best resolution to any issues. I also worked as a technical support agent for Automattic Inc. (WordPress and Woo) and several e-commerce businesses using WooCommerce and the Shopify platform. My colleagues recognize that I'm extremely accurate and detail-oriented, honest and hardworking, well organized, and experienced with remote work. I specialize in website design and development using WordPress, WooCommerce, HTML, CSS, and JS. I also provide services in graphic design, managing Canva, Photoshop, Illustrator, and Figma. Other services are SEO, social network management, Google Ads, Facebook Ads, and TikTok Ads. My passion is traveling and discovering new places and cultures. I'm fully remote but have worked in several countries, including Italy, England, Spain, Gibraltar, and Ecuador. I am a fast learner, and I look forward to working with you on any project you need assistance with. ⭐⭐⭐⭐⭐ Here are some reviews from my clients: ❝Very pleasant and efficient work from Mirko!❞ ❝Great freelancer, between the top of best i've had so far on upwork. Truly professional and experienced.❞ ❝Mirko is a true professional, always available and immediately ready for our every need. He immediately understood how to move and the procedures thanks to his great experience and his professionalism! I can't wait to work with you again. Thanks Mirko!❞ ❝Mirko worked very swiftly to complete our website design! Very pleasant to work with as well...❞ ❝Mirko is great! He was timely, proactive, and communicative. Couldn’t have asked for better.❞ ❝Mirko is extremely professional and talented. I would highly recommend working with him!❞ ❝It's always a pleasure to work with Mirko. Highly recommend!❞ (Automattic Inc.) ❝You rock - looks great thank you for the help!❞

Accomplished Marketing, business development, and sales with expertise in Marketing campaigns, creation of business networks, and conduct of conferences. Driven, results-focused sales expert with 11 years' experience in the travel industry. Also, working in the teaching and language industry, I can offer great translations or editing in English - Spanish - French. Excellent communication skills. Seeking a challenging position in a company with opportunity for advancement.

Native German. 100% fluent in English and Spanish. Enthusiastic professional with outstanding communication skills and 5+ years of experience with Shopify as an eCommerce platform. I oversee and manage the development of new Shopify shops from the ground, migration to Shopify or the continues development of an existing shop. This includes the concept, screen design, back- and front-end development and customer consulting (e.g., payment providers, app vs. customer development, features, is Shopify the right platform for the project?, etc.). I WORK WITH: - Project management incl. tools such as ClickUp, Asana, Monday - Miro, Loom, Marker.io - AdobeXD, Figma - HTML, CSS, Liquid

I am a Virtual Assistant and Customer Service Specialist with over 5 years of experience supporting businesses both on-site and remotely. I have a strong background in customer support, front desk operations, administrative management, and sales assistance, working with clients through email, WhatsApp, live chat, phone calls, and virtual platforms. My experience includes customer care for e-commerce and service-based businesses, sales closing through chat, lead follow-up, CRM management, and content creation focused on conversion, such as landing page copy, product descriptions, and promotional videos in Spanish. I also support calendar and agenda management, reporting, process organization, and coordination with internal teams and clients. I am proactive, organized, and customer-oriented, with strong communication skills and the ability to adapt to different tools and workflows. I am comfortable working in fast-paced environments, handling multiple tasks, and contributing to customer satisfaction, retention, and business growth.