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Customer-focused professional with 8+ years of experience across telecalling, sales, online gaming support, and client-facing service roles in Nepal, Bahrain, and international markets. Fluent in English, Nepali, and Hindi, with a strong track record of accuracy, consistency, and professionalism in fast-paced, multicultural environments. EXPERIENCE HIGHLIGHTS: TELECALLING & COLD CALLING — Outbound calling for Eduholix (education) and Melbet (online gaming), managing lead conversion, objection handling, and follow-ups with detailed call tracking. ONLINE GAMING & CASINO BACKGROUND — 3 years as a Senior Croupier at Big Daddy Casino, Goa, running live table games with precision and strict compliance with gaming regulations — valuable insight for Online Gaming Support and Live Table Monitoring roles. RESUME & COVER LETTER WRITTING — Crafting ATS-optimized, professionally formatted resumes and cover letters tailored to client industries and target roles. VIRTUAL ASSISTANT & SOCIALMEDIA SUPPORT — Creating and posting content on TikTok and Facebook to promote services, using AI tools (ChatGPT, Claude) to plan and write engaging posts, plus experience managing Facebook Marketplace listings. CLIENT CONSULTATION — Years of direct client-facing service, building trust and repeat business through attentive, detail-oriented care. CORE SKILLS: Customer Service • Telecalling & Cold Calling • Live Chat & Email Support • Resume & Cover Letter Writing • Virtual Assistance • Social Media Content Creation • AI-Assisted Content (ChatGPT/Claude) • Client Consultation • Problem-Solving • Attention to Detail PREFFERED ROLES: Online Gaming Support • Live Table Game Monitoring • Phone, Chat & Email Support • Customer Consultant • Virtual Assistant • Resume Writer PREFFERED INDUSTRIES: Online Casino & Gaming • BPO / Call Center • E-commerce • Administrative Support • IT & Services • Business Services LOCATION: Remote Worldwide | Availability: Full-Time, Part-Time, Freelance

⭐ ERPNext Certified Consultant • 🏆 Top-Rated ERP/ERPNext Consultant 💎 100+ ERP implementations across Nepal, India, USA, Australia, Switzerland, Germany, Zambia 🔧 ERPNext, SAP Business One (SAP B1), Oracle NetSuite ✅ 100% project delivery guarantee I’m a Global ERP Architect, ERP Consultant, and ERPNext Consultant specializing in end-to-end ERPNext - from business analysis & requirement gathering to configuration, customization, scripting, reports, and workflow automation. I unite manufacturing, finance, inventory, and CRM into reliable, scalable ERP systems that deliver measurable results. ⚙️ ERPNext Expertise (Open-Source Advantage) • Implementation & Customization: Manufacturing (Process/Batch/Discrete/Lean), Manufacturing (MPS/MRP/RCCP), Finance, Procurement, Inventory, CRM, Sales •Automation & Integrations: role-based workflows, client/server scripts, dashboards, complex SQL reports, multi-company/multi-currency •Why ERPNext (Open-Source): no license lock-in, full code transparency, faster custom features, active community, robust REST API - ideal for long-term TCO reduction and agility 🧩 Cross-Platform Experience •SAP Business One (SAP B1): Led large-scale rollouts (incl. Nepal Oil Corporation), item/warehouse/finance optimization, approvals, and reporting •Oracle NetSuite: Order-to-Cash, Procure-to-Pay, manufacturing & financial controls, saved searches, workflows, and integrations •This cross-platform depth helps me design vendor-neutral, best-practice ERPNext solutions that outperform typical “config-only” builds. 💡 What Clients Get •Architecture + Delivery: I don’t just configure - I architect, automate, and own outcomes •Manufacturing First: BOMs, WOs, Job Cards, QC/QC flows, capacity planning, batch/serial tracking •Guaranteed execution: transparent planning, rigorous testing, and 100% delivery mindset Let’s build an ERPNext that fits your business - not the other way around.

Hey! 🙏 I’m a Senior level - UX/UI Designer with 8+ years of experience helping startups and companies create intuitive, user-friendly designs that drive engagement and conversions. Portfolio: dikshu.framer.website What I Do: ⚈ UX/UI design for Web & Mobile Apps ⚈ Dashboard Design & MVP Prototypes ⚈ Design Systems & User Flows Skills & Tools: ⚈ UX/UI: Wireframing, prototyping, user research, interaction design ⚈ Visual Design: Responsive layouts, branding, accessibility Tools: Figma, InVision, Adobe Photoshop I focus on creating beautiful, functional, and user-focused digital experiences. Let’s collaborate to bring your project to life! 🚀 Keywords: SaaS designer, SaaS design, B2B SaaS, Senior Designer needed, Experienced designer, B2C Web App Design, B2B Web Application designer, Web App UX/UI, Dashboard design, Software designer needed, Map-based SaaS, Desktop Software Design, MVP design, MVP prototype, clickable prototype, mockups, mockup design, UI/UX, UI Design, UX design, User Interface Design, Graphic design, Landing Page Design, User Experience Design, Web & Mobile Design, Responsive Web Design, UI Research, User Flow, Android and iOS app design, mobile design, Graphics & UI Design, eCommerce web design, Clickable prototype, User Interface, iOS app design, prototype design, responsive web design, Webdesign, web design, logo design, Material Design, eCommerce app design, website design, Adobe Photoshop, GUI design, Figma, UX Research, wireframes design, InVision, UX/UI Designer, Web & Mobile Design, Responsive Design, Website, Sketch, Adobe Photoshop, Web-design, Branding, Web Application design, Redesign, Responsive, SaaS, Adaptive Design, App Design, A/B Testing, Design Expert, Hire, UI/UX Designer, platform design, Webflow, Desktop Software, Interaction Design, Designer, B2B SaaS UI/UX, Web App UI/UX, Mobile App UX/UI, Dashboard Design, Clickable Prototype, MVP Design, UX Research, Interaction Design, Wireframing, Figma Expert, Responsive Web & Mobile Design, Web Application Designer, UX/UI Designer, App Prototype, Software Design, UI/UX Consultant, SaaS Product Designer, Design Systems, User Flow, Branding & Visual Design

I build and fix production Ruby on Rails applications. That includes SaaS products, internal tools and system redesigns. I take failing test suites to green, ship features on live apps, and treat your deadline as a commitment. Rails has been my main tool since 2017. WHAT I DO - New Rails apps and SaaS products, from schema design through launch - Custom apps and internal tools for teams that need something that fits their workflow - APIs, background jobs, Sidekiq, Action Mailbox, billing, and third-party integrations - Multi-tenancy, teams, roles and permissions, on Bullet Train or hand-rolled - Test suites that pass and stay passing, in Minitest or RSpec, wired into CI - Rescue work on Rails apps that are slow, flaky, or stuck on an old version - Rails upgrades, performance work, and code quality cleanup HOW I WORK - I treat your deadline as a commitment instead of an estimate. I am dependable for any projects and it shows in testimonials of past clients I worked with. - I am proactive about communication. When something is going to slip, or when a requirement does not hold up, you hear it from me early rather than discovering it at delivery. You should not have to ask "What are you doing?" I tell you "Here is what I have on my plate." - I use AI to move faster, then review every change myself before it goes to production. Speed without that review does not ship. - I write tests for critical features as I go instead of leaving them for a phase that never arrives. WHAT CLIENTS SAY "Prabin was instrumental in helping us build out multiple new features from the ground up, as well as getting our test suite to passing. Would happily work with him again and recommend without hesitation." Zack Gilbert, Owner, CPA Connect "He built with quality in mind from day one. What stood out most was his ownership and dependability." Jacob Hileman, IT Director, OpenSecrets BACKGROUND Most recently, I worked as an Independent Rails Consultant at Hamilton Dev Co. from April 2024 to September 2026 on client SaaS and internal products. Previously, I co-founded and led Truemark Technology, a software development agency, from 2017 to 2024. Tell me what you are trying to ship and by when. If I am not the right fit, I will say so.