I am a bilingual virtual assistant, fluent in both English and Spanish, and I help professionals and businesses optimize their time and increase productivity through effective task delegation. While I don't have formal experience, I am highly organized, a quick learner, adaptable to any platform, and skilled at finding practical solutions. Whether you need support with organization, communication, or daily operations, I'm here to streamline your workload and make your processes more efficient.
Calendar Management
Virtual Assistance
Mexican Spanish Dialect
English
General Availability
Caryl M.
Guatemala City, Guatemala
$12/hr
5.0
4 jobs
Busy executives and growing teams often struggle with organization, follow-ups, and operational structure. That’s where I help.
I’m a Business Administration graduate with over five years of experience supporting CEOs, operations leaders, and growing businesses across banking, technology distribution, legal services, and e-commerce environments.
My work focuses on bringing structure, clarity, and follow-through to fast-paced teams by organizing workflows, managing CRM systems, documenting processes, and supporting daily operations so nothing falls through the cracks.
I specialize in helping businesses build structured systems and operational processes that improve efficiency and accountability across teams.
Core Areas of Support
Executive & Administrative Support
• Calendar and inbox management for senior leadership
• Meeting coordination and follow-up tracking
• Executive reports, dashboards, and documentation
• Cross-department coordination
• Confidential executive communications
Operations & Workflow Management
• CRM management and follow-up systems
• Task tracking and workflow organization
• SOP documentation and process improvement
• KPI tracking and operational reporting
• Process standardization and operations coordination
Customer Experience & Operations
• Email, chat, and inbound/outbound customer support
• Order management and fulfillment coordination
• CRM data cleanup and workflow optimization
• Complaint resolution and customer retention
Legal & Documentation Support
• Legal case data entry and document organization
• Case tracking and record maintenance
• Experience with Casepeer legal management software
E-Commerce & Online Operations
• Shopify order management and fulfillment tracking
• Wix website administration and updates
• Product listings, inventory tracking, and order processing
Bookkeeping & Financial Support
• QuickBooks setup and day-to-day bookkeeping
• Invoicing and accounts payable/receivable management
• Bank and credit card reconciliation
• Expense tracking and categorization
• Financial reporting and month-end support
--------------------------------------------------------------------------------------------------------------------
Tools & Platforms
*CRM & Operations Tools
HubSpot, Monday, Casepeer, Salesforce (basic familiarity)
*Communication & Collaboration
Slack, Microsoft Teams, Google Workspace
*Customer Support Platforms
Zendesk, Jira Service Management
*Data & Reporting
Microsoft Excel (advanced), Google Sheets, Power BI (basic), SQL (basic queries)
*E-Commerce Platforms
Shopify, Wix, WooCommerce
*Bookkeeping
QuickBooks, Excel (advanced)
If you're looking for someone who can help bring structure, organization, and operational clarity to your business, I’d be happy to connect.
Calendar Management
Administrative Support
Data Entry
Email Communication
Executive Support
File Management
Microsoft Excel
Scheduling
Virtual Assistance
Project Management
Customer Support
CRM Software
Process Improvement
Google Workspace
Zendesk
Slack
Data Management
Communications
Personal Administration
Bookkeeping
Christopher H.
Guatemala City, Guatemala
$25/hr
5.0
8 jobs
I am a highly skilled AI Specialist /Executive Assistant with a strong focus on optimizing business processes and providing top-tier support.
I excel in managing daily operations, streamlining workflows, AI integration/content development and handling executive-level tasks, ensuring that everything runs smoothly behind the scenes.
My expertise includes business development, digital marketing, and project management, allowing me to support growth and enhance organizational efficiency. With an Associate of Arts in Information Systems and AWS Cloud Practitioner certification, I bring technical proficiency in system analysis, web development, and database management.
Bilingual in Spanish and English, I am detail-oriented, adaptable, and committed to delivering high-quality results with a proactive approach to problem-solving and collaboration.
I'm here to provide you with tailored solutions that address your challenges head-on, empowering you to excel in your personal and professional pursuits.🚀💯🌟
Email Communication
Executive Support
Microsoft Excel
Virtual Assistance
Business Development
Lead Generation
Web Scraping
Data Analytics & Visualization Software
PowerPoint Presentation
English
Data Analysis
Microsoft PowerPoint
Spanish
Project Management
Fluent
Emily I.
San Pedro Las Huertas, Guatemala
$19/hr
5.0
3 jobs
Detail-oriented Legal Assistant and General Virtual Assistant with experience supporting attorneys, executives, and business professionals in fast-paced environments. Skilled in case management, drafting legal documents, client communication, calendar management, and administrative support. Adept at handling sensitive information with confidentiality, managing multiple priorities, and streamlining workflows. Passionate about providing reliable, organized, and efficient support to help both legal teams and businesses succeed.
Administrative Support
Data Entry
Executive Support
Virtual Assistance
Customer Service
CRM Software
Customer Experience
Small Business Administration
Leadership Skills
Resume Writing
CRM Automation
Resume
Appointment Setting
Email Management
Ana A.
Guatemala City, Guatemala
$15/hr
5.0
69 jobs
I am a proactive, highly skilled administrative professional with seven years’ hands-on experience in diverse office environments, providing a wide range of remote services,
data entry, research and translation to business owners, start ups, and entrepreneurs.
Knowledgeable in current industry trends and technology. Experienced communicator and team player.
Administrative Support
Data Entry
Executive Support
Microsoft Excel
Virtual Assistance
Communications
General Transcription
Travel Planning
Report Writing
Concur
English to Spanish Translation
Expense Reporting
Izabel Q.
Guatemala City, Guatemala
$19/hr
4.4
29 jobs
Top Rated Plus VA specializing in Real Estate operations — I help property managers, Airbnb hosts, and real estate agents run smoother businesses with less stress. 2,400+ Upwork hours. 96% JSS. Results-focused, bilingual, and available now.
If you need someone who shows up proactively, communicates clearly, and gets things done without micromanagement — you've found her.
🏡 REAL ESTATE & SHORT-TERM RENTAL SUPPORT
━━━━━━━━━━━━━━━━━━━━━━━━
✅ Airbnb & VRBO listing optimization (titles, descriptions, photos, pricing)
✅ Guest communication, booking coordination & calendar management
✅ Market research & competitive pricing strategy
✅ CRM & database management for agents and property teams
✅ Back-office support for property managers and hosts
🗂️ EXECUTIVE ASSISTANT & ADMIN SUPPORT FOR REAL ESTATE TEAMS
━━━━━━━━━━━━━━━━━━━━━━━━
✅ Inbox & calendar management (Google Suite, Outlook, Notion)
✅ Travel coordination, scheduling & meeting preparation
✅ Document creation, reports, data entry & research
✅ Project tracking & operational planning (ClickUp, Asana, Trello)
✅ Light bookkeeping & budget tracking
📱 MARKETING & SOCIAL MEDIA
━━━━━━━━━━━━━━━━━━━━━━━━
✅ Content calendar planning & scheduling (Instagram, Facebook, LinkedIn)
✅ Canva design for social media, branding & presentations
✅ Community engagement & audience growth
✅ Performance tracking & reporting (Metricool, native Insights)
✅ Ad copywriting & cross-platform brand consistency
━━━━━━━━━━━━━━━━━━━━━━━━
WHY CLIENTS KEEP COMING BACK
I'm bilingual (English/Spanish — native level), detail-oriented, and I treat your business like my own. With a background in business administration (MBA) and hands-on experience across real estate, marketing, and executive support, I bring structure to chaos and results to every project.
✦ Top Rated Plus on Upwork
✦ 96% Job Success Score
✦ Avg. response time: under 4 hours
✦ Available for long-term partnerships and hourly or fixed-price projects
Currently accepting new clients — message me to discuss your needs and I'll typically respond within a few hours.
Data Entry
Email Communication
Microsoft Office
Virtual Assistance
Canva
Castilian Spanish
Translation
Google Calendar
Zoom Video Conferencing
Microsoft Teams
Property Management
Real Estate Project Management Software
Real Estate Virtual Assistance
Customer Service
ClickUp
Notion
Claude
AI Consulting
ChatGPT
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