Hire the Best Skylight Interactive Skylight Specialists

Hi there, and welcome to my profile! I am a detail-oriented Data Entry Coordination, Virtual Assistance, Project Management, and Property Management Support. With over 3 years of combined experience, I specialize in providing administrative, operational, and customer support to businesses of all sizes. I help businesses save time, stay organized, and achieve their goals by providing accurate, reliable, and timely support. with a strong background in construction, real estate, property management, and solar projects. ✨ What I can help you with: Data Entry & Coordination – managing large datasets, CRM updates, Excel/Google Sheets, data cleaning, data processing, PDF/Word conversion, and reporting. Project Coordination & Management: construction, renovation, and solar/real estate projects. Virtual Assistance: calendar management, email handling, appointment scheduling, customer service, and admin support. Customer Support: responding to queries via email, chat, or phone, ensuring client satisfaction. Sales & Marketing Support: social media marketing (Facebook, Instagram, YouTube), lead follow-ups, and client onboarding. Property Management Support: leasing, application processing, move-in/move-out coordination, maintenance requests, utilities, and collections. Web Research & Lead Generation: LinkedIn research, targeted B2B contact lists, email sourcing, prospect research, and outreach support. 🛠 Tools & Platforms I’ve worked with: AppFolio Buildium Property Matrix Rently RentCheck Property Meld Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Sheets, Docs, Slides) Ring Central Tenant Turner ShowMojo Clearbit ContactOut RocketReach, ZoomInfo VRBO Airbnb Smart BNB Lodgify Breezeway Trello Asana Vumber Open Phone Booking.com Social media scheduling & digital marketing tools 💡 Why Work With Me? ✔ Highly skilled Data Entry Coordinator with strong accuracy & attention to detail ✔ Available 24/7 for urgent tasks and flexible scheduling ✔ Reliable & organized – projects delivered on time ✔ Access to premium tools for verified, high-quality leads ✔ Versatile skill set across multiple industries ✔ Excellent communication & long-term client relationships "Ready to take your business to the next level? Let’s connect and explore how I can support your goals. Feel free to send a message or invite me to discuss your project in detail." Best regards, Samia Fairuz Nawshin

I’m a highly Skilled and Certified IT professional specializing in CCTV installation, maintenance, and 24/7 CCTV remote monitoring. With over 8 years of hands-on experience, I have worked with leading security brands such as HIKVISION, DAHUA, AXIS, UNIVIEW, and HUAWEI to provide customized security solutions that ensure the utmost protection for homes and businesses. My expertise covers the complete lifecycle of CCTV systems, including initial setup, configuration, preventive maintenance, troubleshooting, and live monitoring. I have successfully monitored and supported clients across the globe, including in the United States, United Kingdom, Germany, Australia, Spain, Indonesia, and beyond. Key Highlights: ◆ CCTV configuration and monitoring tailored to your needs. ◆ Continuously monitor for 24 hours. ◆ Immediate response during work hours. ◆ Reporting based on client-specific requirements. ◆ Live streaming, video monitoring, and virtual security guard services. ◆ Playback video analysis and suspicious activity detection. ◆ Surveillance camera frame detection and investigation. ◆ 24/7 live monitoring to detect and address suspicious activity. ◆ Customized reporting and comprehensive ongoing support. I am committed to delivering top-notch security services that provide peace of mind and ensure my clients feel confident in the safety of their properties. Let’s collaborate to create a secure and protected environment tailored to your needs. Message me anytime 🙂 Thanks...........

A proactive, highly organized, and client-focused Virtual Assistant with a strong background in corporate operations, healthcare support, and multi-business administrative management. Proven track record of handling administrative chaos, managing daily field operations, and supporting leadership teams to drive efficiency and business growth. Fully independent, mistake-free executioner who takes total ownership of outcomes instead of waiting for instructions. Core Professional Expertise: 🔹 Executive Assistant & Operations Specialist: Directly supported a multi-business CEO, independently managing the backend operations for three separate ventures simultaneously (an Internet Service Provider, a food branch, and a beauty salon & spa). Successfully executed tech dispatch, rosters, multi-calendar scheduling, payroll, billing, collections, and inventory management and other adhoc tasks. 🔹 Healthcare Support & EVV Tracking: Spent 2+ years as an Electronic Visit Verification (EVV) Specialist for a U.S.-based home health care agency. Managed staff clock-ins/outs, coordinated daily schedules, and resolved missed visits using systems like HHAExchange, and Vesta. Also familiar with WellSky and Axiscare. Fully certified in HIPAA, HB300 and Cybersecurity compliance. 🔹 Surveillance & Risk Management: Served as a Government CCTV Operator for a local municipality. Deeply trained in situational awareness, active data logging, incident reporting, and the real-time escalation of safety-critical issues to leadership. 🔹 Diverse Freelance & Social Media Operations: Successfully managed the growth setup of high-volume social media "clip accounts," executed rapid data entry for high-stakes global registration campaigns (e.g., ticket signups for the FIFA World Cup and NFL games), performed cross-platform dataset labeling/annotation for machine learning, and worked as a remote academic note-taker. 🔹 5 Years of All-Around BPO Experience: Spent half a decade as an all-around frontline agent, handling a mix of complex customer care, technical support, billing, and retention inquiries for major accounts across the US, UK, and Canada. Proficient in troubleshooting tech issues, de-escalating difficult customer disputes, and preventing unnecessary refunds. Technical Toolkit: • VoIP Platforms: Experienced with Spectrum VoIP; Familiar with RingCentral and various corporate BPO VoIP setups • Team Collaboration & Chat: Familiar with Lotus Notes, Slack, Google Meet, Microsoft Teams, Zoom, WhatsApp, Discord, Zoho Cliq • CRM & Pipelines: Familiar with GoHighLevel (GHL) workflows and experienced with various corporate CRM platforms • E-Commerce & Tech: Familiar with Shopify, Amazon Dropshipping, eBay, WordPress, PoshMark, AliExpress, Shopee and Tiktok • Productivity & Content: Google Workspace, Microsoft Office , Familiar with Canva, CapCut, Trello Certifications & Trainings: • HIPAA , HB300 & CyberSecurity Compliance Certified • Amazon Dropshipping FBM Titans Product Research Formula • E-Commerce Store Creation (Shopify & WordPress) • Business Analysis & Process Manageme nt | Google Ads for Beginners Equipped with a completely quiet home office environment, high-speed fiber internet connection, and professional hardware. Available for dedicated short-term or long-term contracts. Rates are competitive and negotiable depending on the scope of work and business requirements.

STR Operations Specialist | Airbnb | Guesty | Hospitable | Pricelabs | PMS & Automation I help Airbnb hosts, vacation rental owners, property managers, and STR operators streamline property operations, optimize their PMS, improve guest experiences, and automate repetitive workflows so they can scale without operational chaos. With 2+ years of experience in STR operations and 4+ years as a Virtual Assistant, I specialize in short-term rental property management, guest experience, PMS administration, listing management, workflow automation, and operational systems. Whether you need an Airbnb Property Manager, STR Operations Specialist, Guesty Expert, Hostaway Specialist, Airbnb support, PMS setup and optimization, or someone to take ownership of your day-to-day operations, I can step in and help keep your business running smoothly. STR PROPERTY MANAGEMENT & OPERATIONS ✔ Airbnb & vacation rental management ✔ Short-term rental operations ✔ Daily property operations ✔ Reservation & booking management ✔ Guest communication & customer support ✔ Guest inquiries, escalations & issue resolution ✔ Check-in / check-out coordination ✔ Cleaning & housekeeping coordination ✔ Maintenance & vendor coordination ✔ Review & reputation management ✔ Owner reporting & operational reporting ✔ Team & task coordination ✔ Operational audits & process improvement ✔ Administrative & executive support PMS SETUP, MANAGEMENT & OPTIMIZATION I work with Property Management Systems (PMS) to help STR businesses centralize operations and reduce manual work. Platforms: • Guesty • Hostaway • OwnerRez • Hospitable • Lodgify • Hostfully PMS Services: • PMS setup & configuration • PMS migration & onboarding • Listing configuration • Channel mapping • Rate mapping • Calendar synchronization • Availability synchronization • Unified inbox setup • Guest messaging workflows • Team permissions • Owner portal setup • Workflow optimization • PMS troubleshooting & operational support CHANNEL & LISTING MANAGEMENT ✔ Airbnb ✔ Booking. com / Booking. com Extranet ✔ VRBO ✔ Multi-channel distribution ✔ Listing setup & optimization ✔ Availability & calendar management ✔ Rates & restrictions ✔ Channel connectivity ✔ Booking. com verification support ✔ Double-booking prevention REVENUE & PRICING SUPPORT ✔ PriceLabs ✔ Wheelhouse ✔ Dynamic pricing ✔ Revenue management ✔ Market analysis ✔ Occupancy optimization ✔ ADR optimization ✔ Seasonal pricing GUEST EXPERIENCE & CUSTOMER SUPPORT Your guests should receive fast, professional, and personalized support throughout their stay. I can manage: • Guest inquiries & messaging • Airbnb Inbox & communication platforms • Reservation questions • Guest identity & reservation verification • Check-in instructions • Mid-stay communication • Checkout coordination • Guest complaints & escalations • Maintenance-related guest issues • Review requests & review management • Airbnb Resolution Center support PROPERTY OPERATIONS ✔ Turno ✔ Breezeway ✔ Housekeeping coordination ✔ Cleaning schedules ✔ Cleaner communication ✔ Cleaning quality follow-up ✔ Vendor management ✔ Maintenance coordination ✔ Work orders ✔ Property inspections ✔ Incident & damage reporting SOPs, CRM & WORKFLOW AUTOMATION I don't just manage tasks—I build systems that make STR businesses easier to operate. ✔ Standard Operating Procedures (SOPs) ✔ Workflow documentation ✔ Process improvement ✔ Operational automation ✔ Guest communication automation ✔ CRM setup & management ✔ Team workflows ✔ Google Workspace ✔ Monday .com ✔ Airtable ✔ Zapier ✔ Make .com ✔ Notion ✔ ClickUp ✔ AI-powered workflows I help teams standardize processes, reduce repetitive work, improve accountability, and create scalable operations. 💼 WHY CLIENTS HIRE ME ✔ 2+ years of STR operations experience ✔ 4+ years of Virtual Assistant experience ✔ Experience supporting and managing multiple vacation rental properties ✔ Strong Airbnb, PMS & property management knowledge ✔ Guest experience & customer support expertise ✔ Highly organized and detail-oriented ✔ Proactive problem solver ✔ Strong written and verbal English ✔ Comfortable working independently with minimal supervision ✔ Tech-savvy and quick to learn new platforms ✔ Systems and process improvement mindset I don't simply wait for problems to happen. I identify operational gaps, improve workflows, document processes, and automate repetitive tasks so your business can operate more efficiently. Whether you are managing a few Airbnb properties or scaling a larger vacation rental portfolio, I can help bring structure, consistency, and efficiency to your operations. TOOLS & PLATFORMS PMS: Guesty • Hostaway • OwnerRez • Hospitable • Lodgify • Hostfully OTAs: Airbnb • Booking .com • VRBO • Travelnst Revenue Management: PriceLabs • Wheelhouse • AirDNA CRM & Automation: Monday • Airtable • Zapier • Make• Notion • ClickUp Send me a message with a brief overview of your portfolio and your biggest operational challenge.

Dedicated and results-driven property manager with a passion for delivering exceptional support and ensuring the smooth operation of short-term rental properties. I specialize in guest communication, property management, booking coordination, and day-to-day operational support, helping hosts provide outstanding guest experiences while maximizing efficiency. With strong organizational skills, exceptional attention to detail, and the ability to manage multiple tasks in fast-paced environments, I consistently deliver reliable, high-quality results. I take pride in my professionalism, proactive communication, problem-solving abilities, and commitment to exceeding expectations. My goal is to help hosts and property managers streamline their operations, increase guest satisfaction, and achieve long-term success. MY SPECIALIZATIONS: •Guest Communication: Deliver exceptional, proactive, and personalized communication to ensure every guest enjoys a seamless, comfortable, and five-star experience. •CCTV Monitoring & Review: Proactively monitor security footage to maintain property safety, identify potential issues, and respond promptly to incidents. •File Claims & Dispute Reviews: Submit and manage claims while professionally disputing unfair reviews to maintain your property's standing. •Scheduling and Coordination: Organize and oversee cleaners and contractors to maintain property standards. •Order STR Supplies: Ensure properties are well-stocked with essential supplies. •Filing Transient Occupancy Taxes: Manage tax filings accurately and timely. •Guest Reviews: Provide honest and insightful feedback on guests. •Virtual Turnover Inspections: Conduct virtual inspections of turnover pictures to ensure property readiness. •Listing Creation and Optimization: Create, integrate, and optimize listings on Airbnb, VRBO, and Booking(dot)com for maximum visibility. •Automated Messaging: Develop and implement automated messages for streamlined communication. •Basic Bookkeeping: Manage basic financial records to keep accounts in order. PROFICIENCIES: •Microsoft Word •Microsoft Excel •Gmail •Outlook •Dropbox •Google Drive •Slack •Pumble •Airbnb •VRBO •Booking(dot)com •Rankbreeze •Airdna •Monday(dot)com •Ooma Office •Spokephone •Ring Central •Turno •Hospitable •Hostaway •IGMS •Enso connect •ClickUp •Mirage ID •Zoho •Asana •Remote Lock •Quickbooks Online.

Customer Support Specialist with 5+ years of experience in Customer Engagement, Account Management, Onboarding and Client Retention. Experienced in managing STR & LTR operations in real estate, including guest communication, booking coordination, tenant support and issue resolution. Proficient in tools like Brevo, Zendesk, HubSpot CRM, Zoho CRM, Salesforce, Trustpilot, Podio, Guesty, Hostaway, Hospitable, Slack and Google Workspace Strong communication skills, problem-solving abilities and a client-focused approach with experience handling high-volume customer interactions across B2B and B2C environments. Dedicated to delivering professional, empathetic and timely support that improves customer satisfaction and business growth.