Hire the Best Stata Specialists
in Kenya

Data Analyst and Applied Statistics professional with 7+ years of experience supporting national surveys, academic research, and development programs. Strong expertise in data cleaning, statistical analysis, qualitative and quantitative research, dashboarding, and reporting. Proficient in Power BI, Excel, SQL, SPSS, STATA, and R, with experience collaborating with distributed teams and delivering insights through digital platforms. Adept at transforming raw data into actionable insights for policy, research, and decision-making. TECHNICAL & ANALYTICAL SKILLS Data Analysis & Statistical Modeling Data Cleaning, Validation & Quality Assurance Power BI Dashboards & Data Visualization Advanced MS Excel (Power Query, Pivot Tables) SQL & Database Management Survey Design, Testing & Data Collection Qualitative & Quantitative Research Methods Transcription, Translation & Data Coding Monitoring, Evaluation & Learning (MEL) Support Research Documentation & Technical Reporting Digital Data Collection (CAPI, ODK, CSPro) Remote Collaboration, Data Security & Ethics

I am an end-to-end Research Strategist specializing in Social Science Research and Healthcare Quality Improvement (QI). I move projects from initial hypothesis to final presentation, ensuring scientific rigor and actionable insights at every stage. With over 7 years of experience—rising from Research Assistant to Lead Data Analyst—I have a proven track record of providing strategic support for international research projects across the US, Europe, Africa, and the Middle East. Core Expertise • Quality Improvement (QI) Strategy: Specialized in the QI cycle, process optimization, and monitoring and evaluating interventions within healthcare organizational structures. • Research Design & Methodology: Comprehensive needs analysis, hypothesis setting, and sampling design tailored to international healthcare and social science standards. • Literature Reviews & Technical Writing: Expert at synthesizing complex data into thorough literature reviews, technical reports, and grant-ready documentation. • The Peer-Review Lifecycle: Expert management of journal submissions, including manuscript drafting, abstract preparation, and responding to peer-review critiques. • Data Analysis & Visualization: Expert-level proficiency in SPSS and Stata, with experience in R and Excel-based dashboards. • Scientific Communication: Translating raw data into professional Scientific/Academic posters, infographics, and executive PowerPoint presentations. Why work with me? Beyond the numbers, I understand the "why." My background in applied statistics and experience as a Lead Analyst mean I am accustomed to ensuring data integrity, mentoring teams, and communicating technical findings to senior stakeholders in a clear, non-technical way.

I'm a mathematician, economist, and data analyst with expertise in data, statistical, and economic analysis. I'm driven to help my clients achieve their goals and do their best. I have experience in the following: Economic and Econometric Analysis Data and statistical analysis using: SPSS Matlab Minitab R Jamovi Excel Python SAS R Stata Report writing Research I enjoy regular conversations and keeping my clients posted.

Your customers expect fast, accurate, and empathetic support. I help businesses deliver exceptional customer experiences by resolving issues quickly, improving customer satisfaction, and building long-term customer loyalty. With 4+ years of experience in customer support, operations, billing support, and administrative services, I have worked with global brands in the e-commerce, retail, and mobility industries. I have handled thousands of customer interactions through email, live chat, and phone support while consistently maintaining a 95%+ Customer Satisfaction (CSAT) score and a 99%+ Internal Quality Score (IQS). Here's how I can help your business: 📧 Email Support Respond professionally and promptly to customer inquiries Handle order updates, returns, refunds, and payment-related concerns Provide clear and empathetic written communication 💬 Live Chat & Customer Support Deliver fast, friendly, and personalized customer assistance Resolve technical, account-related, and service issues efficiently Manage multiple conversations while maintaining accuracy and professionalism ☎️ Phone Support Handle inbound and outbound customer calls professionally Investigate customer concerns and provide effective solutions Maintain a calm, patient, and customer-focused approach 🛒 E-commerce Customer Support Order management Returns and exchanges Product inquiries Shipping and delivery support Shopify and online store assistance Payment and refund support 🧾 NetSuite Invoice Processing & Billing Support I also have experience using Oracle NetSuite to support invoice and billing operations, including: Entering and processing invoices accurately Creating and managing bills and billing records Reviewing invoices and bills for accuracy, completeness, and proper documentation Identifying missing or incorrect information before processing Communicating professionally with internal team members regarding invoices, bills, and billing-related issues Maintaining organized and accurate financial records 🎫 CRM & Help Desk Management Experienced with: Zendesk Salesforce Freshdesk Gorgias Google Workspace Microsoft Office Oracle NetSuite 📊 Data Entry, Excel & Reporting Accurate data entry Excel spreadsheets Data cleaning and formatting Pivot Tables Power Query Power BI dashboards KPI and performance reporting Invoice and billing data management 🗂 Virtual Assistant Services Calendar and email management Internet research File organization Administrative support Documentation and reporting Data and record maintenance Why clients enjoy working with me: ✅ Excellent written and verbal communication ✅ Fast learner who adapts quickly to new tools and processes ✅ Detail-oriented with high accuracy ✅ Reliable, organized, and deadline-driven ✅ Customer-first mindset with strong problem-solving skills ✅ Careful and confidential handling of billing and business information Whether you need a dependable customer support specialist, billing and invoice processing assistant, virtual assistant, data entry expert, or reporting professional, I am committed to delivering accurate, organized, and high-quality work that helps your business operate more efficiently and grow. Let's discuss your project and find the best solution for your business. I look forward to working with you!