Hire the Best Virtual Assistants in Hawaii

Hi, I'm Kathleen. I help entrepreneurs, nonprofits, agencies, and growing businesses create the structure, systems, and processes needed to operate more efficiently and scale with confidence. For more than 10 years, I have partnered with business owners and leadership teams to manage projects, coordinate operations, improve workflows, document SOPs, support clients, and keep important initiatives moving forward. My clients often tell me that one of my greatest strengths is taking the ideas swirling around in their heads and turning them into organized, repeatable systems that actually work. Whether you need project coordination, executive support, process improvement, ClickUp management, client onboarding, workflow automation, or day-to-day operational support, I bring a practical, hands-on approach focused on results and follow-through. Areas of Support: • Project Management & Coordination • Executive & Operations Support • SOP Development & Documentation • ClickUp, Asana & Workflow Management • Client Onboarding & Customer Success • Process Improvement & Business Operations • CRM & Business Systems Administration • Automation & Workflow Design • Team Coordination & Accountability Technology: • Google Workspace • Microsoft 365 • ClickUp • Asana • Basecamp • Monday • Notion • WordPress • Wix • Shopify • Make • GoHighLevel • Canva Education: B.S. Business / Real Estate / Marketing St. Cloud State University If you're looking for someone who can quickly understand your business, bring order to complexity, and help keep projects and people moving in the right direction, I'd be happy to discuss how I can help.

With six years of experience as a Senior Copywriter and Professional Resume Editor, I specialize in crafting compelling content across various marketing channels, including websites, email campaigns, social media, and print materials. I enhance resumes for clarity, coherence, and ATS compatibility, helping clients stand out in their job searches. I collaborate with cross-functional teams to produce cohesive content and mentor junior copywriters. Utilizing SEO best practices, I optimize web content and strategically incorporate keywords in resumes. My persuasive writing boosts engagement, conversions, and client interview success, delivering tailored content solutions that exceed expectations.

Virtual assistant and Persoanl assistant. I can do web research, send emails, handle scheduling, make online purchases, book travel, make phone calls and other assistant's tasks. I am extremely friendly and pleasant to work with. I have quite a cheerful and positive disposition! I am very efficient and easy to train. I look forward to working with you!

You have the revenue. You have the clients. But you're still doing more as a CEO than you should be. Not because you aren't working hard enough, but because the systems of your business haven't caught up to where you're trying to go. I've built and run operations for 35+ service-based businesses, agencies, and nonprofit leaders—automating 90% of manual work, saving 10+ hours per week, and making it possible for one client to step away from his entire business for a full year with one check-in per month. When you hire me, I step in, take ownership, and drive things forward. Whether that means leading your operations or building the systems that make them run, without needing to be managed or told what to do at every step. Every project is scoped upfront, delivered in 14 days or less, and handed back fully built and running. WHAT SETS ME APART: • I think ahead of you: I don't just execute what's in front of me. I notice what's working, what could work better, and what's been overlooked, and I bring solutions before you think to ask for them. You get an operator who thinks like a partner, not someone waiting for the next task. • I don't need direction to move: Most clients have hired help before and ended up managing them more than the actual work. I come in, assess what needs to happen, and drive it forward. You stay focused on what only you can do. • I build for where your business is going: Not a quick fix, not a template. Every system I build is designed around how your business actually runs and built to hold as you grow. • I work fixed price: No hourly tracking, no surprise invoices. Every project is scoped upfront, so you know exactly what you're getting and what it costs. Currently booking project-based work only — returning to full operations management in September 2026. ONGOING OPERATIONS MANAGEMENT LOOKS LIKE: Day-to-day operations running without you being the bottleneck: Client communication, billing, renewals, follow-ups, team management, project management, and systems management. Nothing falling through the cracks. Nothing waiting on you. → Not looking for ongoing support? Just need your systems built properly once and for all? PROJECT-BASED WORK LOOKS LIKE: The systems and operations work that isn't built or running the way it should be: Your CRM that needs to be set up properly Your client management system that needs to be built Your project management system that your team will actually use Your workflows and automations that need to be connected and running your business without you lifting a finger Scoped properly, executed completely, and handed back running. I don't consider a project done until it's working exactly the way it should. Every build includes 30 days of post-delivery support. If anything isn't running exactly as it should, I fix it at no additional cost. "Muriel stepped in and immediately started moving things that had been sitting for months. She didn't need to be managed or told what to do. She came in with a plan, took ownership, and made sure everything kept moving. Because of that, I was able to focus on growing the organization instead of being pulled back into running it." — Dion Maeda, Nonprofit Director · 6-year client relationship "Muriel is exactly what I was hoping to find. She knocked the job out of the park. She took the time to learn exactly what we needed, made suggestions that showed she really knew the platform, kept me updated throughout, and finished exactly when she promised. I would absolutely recommend her to anyone looking to set up their systems." — Whitney Lee, Award-Winning PR Agency Owner If your backend isn't keeping up with where you're headed, that's exactly what I fix. Send me a message or an invite. 🔧 EXPERTISE: Operations Management | Project Management | Workflow Design | Systems Setup | AI automation | CRM Setup | Client Onboarding | HoneyBook | Dubsado | Airtable | ClickUp | Asana | Zapier | Make | Automation | Google Workspace | Agency Operations | Nonprofit Operations | Service Business Operations

***My capacity has opened up (which is rare!) and I'm offering a discounted rate to kick off a new long term engagement. If you're seeking out a new team member to bolster operations, manage a program, or oversee projects for your growing business, connect with me!*** I have 20 years of operations experience under my belt, including 6 years in leadership, 7 years in HR, and experience working remotely. I have worked in the industries of biotech, non-profit, special needs (disabilities), social impact, mental health and wellness, and climate/renewable energy. My skill set extends over operations, program management, logistics coordination, team oversight (40 workers), policy development, HR (full cycle recruitment, policies, compensation structure, and more!), payroll, staff advocacy, contracts (15yrs), data entry, accounting, grants management/billing, controls/compliance, scheduling, travel arrangements, client engagement, vendor management, technology and implementation, executive support, sales operations (10yrs), copywriting and editing, digital project management, and even website, social media, video, and graphics support. I have a knack for data analyses, spreadsheets, databases, and projects, but my top strength lies in coordinating multiple moving pieces, creating a harmonic symphony out of chaos. I simply love taking care of things and making sure that everything moves along. I find it gratifying to work for a cause I believe in. Thus, I have a preference (not a limitation) for partnering with non-profits, or not-for-profits, and small businesses in the space of HR, health, legal, or other service industry. Outside of that, I appreciate technology and creative environments. I'm at a juncture in my life where it is a priority for me to work remotely, long-term. In return, I will deliver nothing short of stellar support, at any capacity. Check out my Employment History below. My complete resume can be provided upon request/proposal. Please note: I am an early riser and have no problem working with businesses in (US) Pacific, Mountain, Central, or Eastern time zones.

📍Currently residing in GREECE Passionate about small business, customer service, wellness, and creating social media content. Fluent in English and Swedish. Core Competencies * UGC creation and editing * E-Commerce & Online Retail * Entrepreneurship & Business Development * Sales Strategy & Customer Engagement * Social Media Marketing & Branding * Bilingual Communication (English & Swedish) * Remote Administration & Data Entry