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Customer Support

Get the Guide to Building Culture in Distributed Customer Support Teams

Sure, distributed teams offer a world of advantages. But if professionals feel worlds apart in key areas of “teamwork”, service quality can suffer. This quick and easy read is your guide to building a happy culture that fosters trust and appreciation. In this handy online guide you’ll discover: Potential ways to ensure remote professionals feel appreciated […]

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February 28, 2017

Data

An Intro to Predictive Analytics

In this article, we’ll take a look at the technology that makes predictive analytics possible and explore just a few of the ways organizations can use it to gain insights into the future.

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February 28, 2017

Admin Support

How Much Does it Cost to Hire a Virtual Assistant?

With a virtual assistant you can “set it and forget it,” allowing them to step in and handle many of the everyday clerical, scheduling, and technical aspects that keep your business operating smoothly. But how much does it cost to hire a freelance virtual assistant? In this article, we’ll break down some key cost factors to help you more accurately estimate the cost to hire a virtual assistant for your business.

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February 27, 2017

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