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Helpdesk Support Jobs

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Fixed-Price - Est. Budget: $ 120 Posted
Labtech Software recommendation, setup and make sure all its functionality of the following: - Upgrade to new 2012R2- Migration of Labtech to version 10 + Patch and updates. - configure Ignite - Desktop maintenance script: - Configuration and setup for us to use it as a help desk tool - Email / Voice for Help Desk Ticketing with Exchange - OS Updates for all agents (clients and servers) - Scripts for Thrid party updates on additional software such as Adobe, Java, etc - Scripts for AV integration and current signature update (Panda Saas) - Scripts for best performance on all agents - Setup best practices around labtech and make best usage - Scripts for HD defragmentation on all agents after a threshold - Scripts to empty temp files on regular basis - Setup alerting for critical services on servers - Scripts for onboarding and removing all bloatware - Setup and configuration for reporting on a monthly basis for all clients - Scripts to include backup into reporting ( Windows...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Bilingual Customer/Techincal Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated...
Fixed-Price - Est. Budget: $ 1,700 Posted
We are looking for IT engineers based in Budapest, Hungary. Level 2 desk side support (onsite) 1 year freelancing contract Please apply only if you are based in Budapest
Skills: Helpdesk
Fixed-Price - Est. Budget: $ 10 Posted
Our Business currently located in Mexico, has more than 2 years repairing cell phones, tablets, iPads unlocking them, repairing laptops, issues such as unlocking BIOS passwords, repairing motherboards, replacing video cards, replacing hard drives etc, now we are facing little extra work and we are looking for a great remote help that will be paid for each repaired work that gets completed, with the possibility for a full time work in the future, how, we will contact you and will give you the issue, so you can help us get the job done, this Help Desk Support should be expert fixing PC`s, unlocking cell phones, androids , we are starting with 5 US dollars per each computer that gets fixed or 10 USD for each device that gets unlocked, using a remote tool or other ways to get the equipment fixed, we are currently looking for 2 people who can enjoy working remotely
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Center for Medical Weight Loss (CMWL) is looking for a Client Relations Manager to join our fast-moving organization. We are looking for an energetic, personable, growth-oriented individual to join our team supporting over 400 centers across the US. This person will be communicating directly with medical providers and their office staff and responsible for ensuring customer satisfaction for new and existing CMWL participating network providers. This position is ideal for someone who is a self-starter, eager to learn and wants to gain experience in all aspects of business within a high-growth industry. The Client Relations Coordinator will be primarily responsible for: • Communicating frequently with clients predominantly by phone and email, both inbound and outbound. • Troubleshooting and/or directing incoming calls and emails on a variety of client topics – including website features, product order tracking, media plans, etc - until resolution, or following escalation procedures...
Fixed-Price - Est. Budget: $ 1,600 Posted
Looking for Level 2 helpdesk/desktop support engineer based in Prague, Czech Please note: you must be based in Prague. We need 2 engineers: 1. Full time 5 Days per week. 1 year 1600EUR/month 2. 1 day per week. (1 year) 80EUR/day The start is from 1st Sep.
Skills: Helpdesk
Fixed-Price - Est. Budget: $ 1,000 Posted
Looking for an engineer based in Brussels, Belgium Part time on site freelancing work.
Skills: Helpdesk
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi there! We are seeking for a customer service person to be a part of our fast growing company! This is a full-time, permanent position with 8 hours per day and 5 days a week of work with paid US federal holidays and potential bonuses. We need somebody that will grow with our company and potentially take on bigger roles & challenges in the future, within our organization. Some qualities we seek in our candidate are as follows: - Engineering background is a plus - Eagerness to learn - Responsible for their role in the company operations - Extremely caring of the customer - Organized and maintain their tasks - *Detail oriented* - Patient with self control - Goal oriented / focused - Adaptable - *Communicative* - *Fluent and natural sounding English* - Spanish language fluency is a plus - Resourceful - Men preferred as you will work as a part specialist Some technical qualifications are as follows: - *Email in professional manner - Online research - Documentation...
Fixed-Price - Est. Budget: $ 900 Posted
Are you positive, dedicated to your job and like to help people? Are you comfortable giving information, solving and forwarding inquiries, if all related training is provided for you, with a desire to excel and a passion to make your customer smile? If you are a native Vietnamese speaker with good computer skills and can communicate in a professional manner both oral/written, you have solid command of English then, this position is for you! Job responsibilities: Inbound customer support in Vietnamese language Handling incoming calls and answering emails Escalate problems, requests Our partner is an expert in funds and provides tailor-made advice to find the best funds Agent Requirements: Fluent Vietnamese language knowledge + English communication level Good computer skills and also have experience customer service Written and oral communication in Vietnamese and English, in a professional manner Precision of data entry Able to work minimum 6 hours in USA working hours...