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Helpdesk Support Jobs

40 were found based on your criteria

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Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home Swedish/ English speaking Customer Service Agent to provide support for various well-known international technology and or gaming companies. Tasks -Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in Swedish and English (speaking and writing) speaking a 3rd language is a big plus. -You have experience with computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You...
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home Swedish/ English speaking Customer Service Agent to provide support for various well-known international technology and or gaming companies. Tasks -Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in Swedish and English (speaking and writing) speaking a 3rd language is a big plus. -You have experience with computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You...
Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Our company is a small Managed Services Provider that focues on Medium to mid-sized businesses. We have two clients and are taking more every two weeks or so. We strive ourselves in providing the best technology for the very cheapest cost. We are looking to hire a full time Network and Systems Administrator to: ..Manage remote computers with LabTech SOftware. Check upon customers systems on a ongoing basis ..Remotely manage Network systems, firewalls, servers, NAS, etc. ..remotely provide help-desk to end users. We have about 30 end users that do not typically have issues, bu the ones that they do have. Remotely configure Firewalls, Servers, Active Directory, and maintain systems and clean-up unnecessary settings or configurations that may cause security concerns ..Be able to set-up Hosted email with Google Apps for Business, Microsoft Exchange, Migrate email from one provider to Google Apps or Office 365 hosted email ..set up MX records on Goddady or in Hosted Gator ..Must speak...
Fixed-Price - Est. Budget: $ 120 Posted
Labtech Software recommendation, setup and make sure all its functionality of the following: - Upgrade to new 2012R2- Migration of Labtech to version 10 + Patch and updates. - configure Ignite - Desktop maintenance script: - Configuration and setup for us to use it as a help desk tool - Email / Voice for Help Desk Ticketing with Exchange - OS Updates for all agents (clients and servers) - Scripts for Thrid party updates on additional software such as Adobe, Java, etc - Scripts for AV integration and current signature update (Panda Saas) - Scripts for best performance on all agents - Setup best practices around labtech and make best usage - Scripts for HD defragmentation on all agents after a threshold - Scripts to empty temp files on regular basis - Setup alerting for critical services on servers - Scripts for onboarding and removing all bloatware - Setup and configuration for reporting on a monthly basis for all clients - Scripts to include backup into reporting ( Windows...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Bilingual Customer/Techincal Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated...
Fixed-Price - Est. Budget: $ 1,700 Posted
We are looking for IT engineers based in Budapest, Hungary. Level 2 desk side support (onsite) 1 year freelancing contract Please apply only if you are based in Budapest
Skills: Helpdesk
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Center for Medical Weight Loss (CMWL) is looking for a Client Relations Manager to join our fast-moving organization. We are looking for an energetic, personable, growth-oriented individual to join our team supporting over 400 centers across the US. This person will be communicating directly with medical providers and their office staff and responsible for ensuring customer satisfaction for new and existing CMWL participating network providers. This position is ideal for someone who is a self-starter, eager to learn and wants to gain experience in all aspects of business within a high-growth industry. The Client Relations Coordinator will be primarily responsible for: • Communicating frequently with clients predominantly by phone and email, both inbound and outbound. • Troubleshooting and/or directing incoming calls and emails on a variety of client topics – including website features, product order tracking, media plans, etc - until resolution, or following escalation procedures...
Fixed-Price - Est. Budget: $ 1,600 Posted
Looking for Level 2 helpdesk/desktop support engineer based in Prague, Czech Please note: you must be based in Prague. We need 2 engineers: 1. Full time 5 Days per week. 1 year 1600EUR/month 2. 1 day per week. (1 year) 80EUR/day The start is from 1st Sep.
Skills: Helpdesk
Fixed-Price - Est. Budget: $ 1,000 Posted
Looking for an engineer based in Brussels, Belgium Part time on site freelancing work.
Skills: Helpdesk