Order Processing Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
I have recently started a health supplement company and I need help handling customer service. That would include answering emails, returning some phone calls, answering the phone during business hours, running orders, refunding orders, and sending fulfillment orders to the dropship manufacturer. I need someone who can speak and write English well and can handle customer service over the phone when needed.
Skills: Order processing Data Entry Email Handling Order Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a hard-working detail-oriented self starter to manage our day-to-day operational / logistics / warehouse / order / shipping needs for our small toy startup based in Berkeley California. You will interface with our customers (retailers) to process orders arriving a variety of ways, usually via email. You will enter them in Quickbooks and then import them into our 3rd party warehouse's portal for processing. You'll ensure that the orders are shipped by the warehouse on time and according to specifications. You'll then deliver a confirmation email with tracking info to the customer. You'll send them an invoice and collect payment. You'll do some bookkeeping in Quickbooks related to these activities with the support of our external accountants. You'll track inventory level and alert the CEO if an order is too large to be filled. You'll report to the CEO. You may also do additional sales and operational support. All of this can happen remotely. This is a part time ongoing role that has spurts of very busy times, especially leading up to the holidays (popular toy season). Other weeks the work may be very minimal. We're looking for someone with extreme integrity who can get things done efficiently and accurately and enjoys tackling new challenges and sorting through information. Bonus points for being a parent or kid at heart. Learn more about our award-winning toy startup at buildandimagine.com​ Order inputting, payment processing, order and inventory accounting, invoicing, communicating with the warehouse, scheduling shipments, checking shipment status, emailing customers with order and shipping confirmations, communicating retailer requirements for shipments, calculating sales rep commissions, responding to inbound sales inquiries, email and phone customer support, collecting paperwork required to accept new retailers into our authorized reseller program, etc.​ May also help with: reconciliations in quickbooks, reviewing retailer handbooks and compiling instructions, understanding compliance retailer requirements for shipping and labeling, reviewing 3rd party warehouse charges for accuracy, Native English speaker, excellent excel skills, quickbooks or other bookkeeping experience preferred, data entry experience, customer support experience, excellent communication skills, proven project manager. EDI familiarity highly desired.
Skills: Order processing Customer support Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone to work on the operations side of my roofing company. Ideally someone who can schedule installations with homeowners, order dumpsters, materials, schedule subcontractors, send emails, and do data entry. All relationships and processes are in place for the aforementioned tasks, I just need someone to take them off of my hands so I can focus on the selling and marketing of the business. I would like someone who is just as organized as I am, if not more, who I can trust to make sure things are done on schedule and handled with customer care in mind.
Skills: Order processing Customer service Data Entry Google Docs
Fixed-Price - Entry Level ($) - Est. Budget: $350 - Posted
Our company is expanding and we are looking for someone who can process orders from Walmart.com. Candidate must speak fluent English with good microphone and have GOOD internet connection. If selected you will be trained by our team and provided all the tools to do you job correctly. Looking for someone FULL TIME! Please Contact If You Meet The Above Requirements With Your Skype Information So We Can Discuss Further!
  • Number of freelancers needed: 3
Skills: Order processing Customer service Customer support Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $350 - Posted
Our company is expanding and we are looking for someone who can process orders from Walmart.com. Candidate must speak fluent English with good microphone and have GOOD internet connection. If selected you will be trained by our team and provided all the tools to do you job correctly. Looking for someone FULL TIME! Please Contact If You Meet The Above Requirements With Your Skype Information So We Can Discuss Further!
  • Number of freelancers needed: 3
Skills: Order processing Customer service Customer support Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are currently seeking for a strong customer service oriented, fast-paced and self-motivated Shopify Admin Assistant to come on board and demonstrate passion and determination to help drive our business forward with a long term position. As a Shopify Admin Assistant, you will be responsible for the execution of a wide range of administrative tasks to help support the business. =================== KEY RESPONSIBILITIES =================== Managing inventory and stock levels via Shopify Account Updating products on the website. Processing online orders. Research inventory discrepancies, document errors, and changes. Report discrepancies to management. Maintaining vendor relationships Managing Shopify store Updating/writing product descriptions Updating product prices Updating/researching product images, utilising all online resources available Ordering from suppliers. Processing orders on AliExpress. Weekly emails/newsletters in Mailchimp Providing exceptional customer service by responding to customer questions via Facebook and email system in an accurate and timely manner; maintain a high degree of professionalism in communication. (templates provided) Works independently and within a team on non-recurring and ongoing projects. Maintains confidentiality of all dealership, personnel and company matters. Perform other related duties as assigned or required =========================== QUALIFICATIONS & ATTRIBUTES ========================== *Desirable Previous Assistant or Office Management experience Experience in Canva and creation of Social Media visuals *Essential Extensive working experience with Shopify software Experience with creating newsletters/emails via Mailchimp At least 3 year(s) previous experience within the E-commerce industry. Ability to read and comprehend instructions and information. Strong communication skills. (Written and spoken) Proficiency in computer applications. (such as: Excel, Word, Google, E-commerce software, inventory and management tools.) Good working knowledge of Internet. Aptitude for working with numbers with a high degree of accuracy. Team-oriented Ability to exhibit confidentiality, discretion and integrity in all aspects of the Job. Strong degree of initiative and judgement. Able to problem solve effectively when required. ======================== ADDITIONAL INFORMATION ======================== Start date: ASAP Employment type: Permanent Part-time with 3 months probationary period Work Schedule: Monday to Friday – 12:30 pm to 5:00 pm AEST (including 30min break) Reporting to: Managing Director Industry: E-commerce, Online Retail Paid vacation and sick leaves Annual performance appraisals Incentive bonuses No tax deductions ===================== SPECIAL INSTRUCTIONS ===================== Submit your applications together with your most up to date resume (updated to present). Include your Skype ID as we are already conducting interviews for the role. Please note that your resume must summarise the responsibilities you've handled from your previous roles. Applicants not following the above instructions will automatically be declined.
Skills: Order processing Administrative Support Canva mailchimp
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Are you an analytical, methodical, task driven individual who is detailed oriented and thrives in a supportive atmosphere? Looking to join a small, but fast growing company in a flexible and virtual work environment? Then Taylor Distribution Group may be a great fit for you. Our Ideal Candidate Will Be…  A resourceful team player  A strong communicator, both written and verbal  A detail oriented finisher  Prefers tasks over projects  Organized in task and time management  Extensive experience and Skill in QuickBooks ( 5 years required)  Extensive experience in Excel (Intermediate understanding required)  Knowledge of Accounts Payables and Payment Processing  Strong mathematical skills  Excellent Organizational Skills  Ability to work in a fast paced environment  Must have superior customer services skills  Previous accounting skills (required) Duties / Responsibilities: Receive Quote Request from Customers and response in a timely manner Review the customers contract for item prices Requesting a Quote from Suppliers via email Prepare a Quote in QuickBooks and Email the estimate to the individual who requested the quote Receive the Delivery Order/PO from Customer and Preparing a Purchase Order in QuickBooks Receive the Shipping Confirmation from Supplier Preparing an Order Confirmation to Customers Tracking Deliveries Customer Follow-Up & Update the Customer with items that are on Back Order Creating Invoices in QuickBooks once items have been delivered Research and Set up new manufacturers Administrative tasks as required. This is initially a part-time position (during training) and will transition into a full-time upon mastering the skill set.
Skills: Order processing Accounts Payable Management Accounts Receivable Management Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our transportation company needs Dispatchers to coordinate dispatch and customer activities. This will be a 12-hr shift 6am-6pm and 6pm-6am. The dispatcher will take all customer calls and input their travel information into a web-based dispatch system, track drivers to assign and re-assign work orders and monitor payments. Duties: Receive and review customer orders Dispatch and close all service work orders and projects Dispatch all roll-out work orders to the scheduled date and time Communicate with customers providing instructions to drivers, estimated travel time and customer needs requirements Provide follow up to drivers to provide timely responses and completion of all work orders and projects Communicate with drivers on any potential issues or problems with the work order Review all invoices and quoted projects Assist drivers in troubleshooting over the phone Place calls in the correct status Other duties as assigned Requirements Strong problem solving and conflict resolution skills Strong commitment to customer satisfaction Some College education Minimum 2 years dispatch or customer service experience
  • Number of freelancers needed: 2
Skills: Order processing Appointment Setting Call Handling Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need an order processing assistant for our rentals company. Must be attentive to detail, and enter customer retail and rental orders from our website, send purchase orders to vendors, and enter data into QuickBooks. Will also update web ordering platforms with accuracy. Tasks: 1. Create Purchase Orders, calculating days in transit as needed 2. Select the nearest warehouse 3. Calculate return information 4. Overall administrative support for ordering and returns processes 5. Assisting with order data in QuickBooks 6. Updating records and item prices 7. Providing reports for analysis regularly 8. Communicating with vendors and customers by phone as needed to resolve questions about tracking, product colors, etc. The right candidate may also move into helping oversee transit each day and supporting warehouse supply orders. Due to the level of customer service and sales support required in training and helping with transit in real time, we prefer to hire staff who will log in at a consistent time Monday through Friday, and possibly on weekends if desired. Training materials are available. We value consistently logging in, and responsible communication. We hope to find a long-term person for this role! We have a great feedback score and long history with many of our UpWork contractors, and hope you find a fit with us!
Skills: Order processing Administrative Support Bookkeeping Intuit QuickBooks