We're looking for a hard-working detail-oriented self starter to manage our day-to-day operational / logistics / warehouse / order / shipping needs for our small toy startup based in Berkeley California. You will interface with our customers (retailers) to process orders arriving a variety of ways, usually via email. You will enter them in Quickbooks and then import them into our 3rd party warehouse's portal for processing. You'll ensure that the orders are shipped by the warehouse on time and according to specifications. You'll then deliver a confirmation email with tracking info to the customer. You'll send them an invoice and collect payment. You'll do some bookkeeping in Quickbooks related to these activities with the support of our external accountants. You'll track inventory level and alert the CEO if an order is too large to be filled. You'll report to the CEO. You may also do additional sales and operational support. All of this can happen remotely.
This is a part time ongoing role that has spurts of very busy times, especially leading up to the holidays (popular toy season). Other weeks the work may be very minimal. We're looking for someone with extreme integrity who can get things done efficiently and accurately and enjoys tackling new challenges and sorting through information. Bonus points for being a parent or kid at heart.
Learn more about our award-winning toy startup at buildandimagine.com
Order inputting, payment processing, order and inventory accounting, invoicing, communicating with the warehouse, scheduling shipments, checking shipment status, emailing customers with order and shipping confirmations, communicating retailer requirements for shipments, calculating sales rep commissions, responding to inbound sales inquiries, email and phone customer support, collecting paperwork required to accept new retailers into our authorized reseller program, etc. May also help with: reconciliations in quickbooks, reviewing retailer handbooks and compiling instructions, understanding compliance retailer requirements for shipping and labeling, reviewing 3rd party warehouse charges for accuracy,
Native English speaker, excellent excel skills, quickbooks or other bookkeeping experience preferred, data entry experience, customer support experience, excellent communication skills, proven project manager. EDI familiarity highly desired.