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Muhammad Usama is the Founder and Director of a UK-based Accountancy Firm, providing professional accounting, tax, payroll, and e-commerce support services to UK businesses, startups, and growing companies. I am Hamna Dildaar, his wife, and I work as the Business Manager. I handle client communication, workflow coordination, and operational management, ensuring smooth delivery of all accounting services while Muhammad Usama focuses on technical accounting, taxation, payroll, and compliance. Expertise Includes • UK bookkeeping and accounting • Corporation tax and self-assessment tax returns • Payroll processing and pension submissions • VAT registration, VAT returns, and MTD compliance • Year-end accounts and management reports • E-commerce accounting for Amazon, Shopify, WooCommerce, and Etsy • Virtual accounting and back-office support for UK businesses Muhammad Usama works with Xero, QuickBooks, FreeAgent, Sage, and other leading UK accounting software, strictly following HMRC regulations and UK accounting standards. Why Clients Choose Us • ACSP and HMRC registered UK Accountancy Firm with structured services • Clear communication and reliable ongoing support • Strong expertise in UK tax laws and compliance • Experience with both service-based and e-commerce businesses • Available for one off tasks and long-term professional relationship Whether you need monthly bookkeeping, tax filings, payroll management, or virtual accounting support, we provide dependable, professional, and client-focused solutions tailored to your business needs.

Most founders bring me in when revenue is growing but the business is starting to crack underneath it. Reporting is unreliable. Cashflow is unclear. The CRM is leaking. The team is busy but nothing is quite landing. And you're still stuck in the middle of everything. What you need isn't a consultant who talks strategy from a distance. You need someone who actually comes in, takes the wheel on day-to-day operations, actively manages the team, and gets things moving. That's what I do. I've built and scaled my own business to £10M revenue at 30% EBITDA before exiting, and held VP roles at Getty Images and Kodak. Because I have over 25 years of commercial leadership experience, I don't need an extensive ramp-up period. I've seen almost every operational bottleneck before, which means I spot leaking revenue faster and stabilise teams quicker. The work I'm most proud of is the hands-on stuff inside growing companies — fixing the operational chaos that builds up when a business scales faster than its systems. Where I typically focus * Team accountability & operating rhythm: Managing day-to-day delivery, running stand-ups, and leading the team so performance stops depending on you. * Cashflow forecasting & P&L visibility: Making sure you always know exactly where you stand financially. * CRM & revenue pipeline rebuilds: Tightening conversion tracking so leads don't fall through the cracks. * KPI dashboards & reporting: Creating practical data systems that actually support real-time decisions, not just tick a box. Recent work includes rebuilding CRM and revenue pipelines into a single operating model, improving follow-up discipline, managing remote teams, and installing reporting systems to support multi-million revenue growth. I work best with decisive, growth-minded founders in SaaS, e-commerce, and service businesses who are ready to hand over the day-to-day to someone who'll roll their sleeves up and drive it. If that's you, we'll hit the ground running. Core areas Fractional COO · Operational Leadership · Team Management · Revenue Operations · CRM Architecture · Financial Systems & Forecasting · KPI Dashboards

You can’t do everything. You started this business with a vision and you’re the reason it’s a success, but you’re also the reason it's stalled. Because when there are no systems, every customer, every decision and every problem run through you. You need a partner who can build these systems. Someone who can design lasting processes, create clear SOPs and implement technology that sticks. Someone who is equal parts strategy and execution. ✅ I build systems and processes that transform the way your business operates. My number one objective is to partner with you to shape and execute your vision. I do this through: → Commercial lifecycle management → Project leadership → Supplier and contractor coordination → Strategic thinking and planning → Process improvement and workflow automation → Software design and implementation ✅ Here’s what my clients are saying about me: "I’d definitely recommend him - solid work, good communication, and someone you can rely on to get things done properly.” “A very professional freelancer who adds real value - I wouldn’t hesitate to work with him again or recommend him to others." “Working with Jordan has been a game changer for my business. He’s helped us to re-evaluate our priorities, what we invest our time in and prepare for scale. Couldn’t recommend him enough!” Great businesses are built on great partnerships. Could this be yours? Hit the “Message” button and let’s find out.

I'm Maïa, an Online Business Manager and content lead with 8+ years running the operational and content side of B2B, SaaS, and lead-generation businesses. So founders and teams can focus on growth instead of the day-to-day. I manage people, projects, and content in parallel: coordinating writers, designers, and translators against brand guidelines; running content plans and campaigns across multiple brands at once; and keeping delivery on track without needing to be micromanaged myself. I'm equally comfortable setting the strategy and doing the hands-on work , writing, project planning, campaign execution, when a lean team needs someone who can just get it done. My broader experience spans: - B2B lead generation and partnership development - Multilingual content and SEO across English and French markets - Script writing and content strategy for YouTube and digital brands - Direct response copy: email sequences, ad copy, landing pages, funnels - Fast adaptation to new tools, workflows, and business contexts

𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐭𝐞𝐚𝐦𝐬 𝐈’𝐯𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐝 𝐬𝐡𝐢𝐩 𝐨𝐧 𝐭𝐢𝐦𝐞 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐜𝐥𝐞𝐚𝐫 𝐛𝐞𝐟𝐨𝐫𝐞 𝐚 𝐬𝐢𝐧𝐠𝐥𝐞 𝐥𝐢𝐧𝐞 𝐨𝐟 𝐜𝐨𝐝𝐞 𝐠𝐞𝐭𝐬 𝐰𝐫𝐢𝐭𝐭𝐞𝐧. 8+ years running Agile and Scrum delivery across SaaS, web, and app builds from discovery to go-live. 𝐌𝐲 𝐫𝐞𝐜𝐞𝐧𝐭 𝐰𝐢𝐧𝐬: built an 𝐇𝐑 𝐩𝐨𝐫𝐭𝐚𝐥 now used by 5+ companies and 200+ active users. Led an 𝐋𝐌𝐒 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 that improved operational efficiency and user adoption across the full team. Delivered a 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐝𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝 with strong first month team adoption. Took 2 new products from concept to market as Operations Manager. 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨: Sprint planning, backlog grooming, daily standups and retrospectives. User stories, acceptance criteria, 𝐁𝐑𝐃, 𝐏𝐑𝐃, 𝐒𝐑𝐒 and test plans. 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, risk and change management, delivery tracking. Roadmaps, milestones, UAT coordination and status reporting. 𝐒𝐎𝐏 𝐰𝐫𝐢𝐭𝐢𝐧𝐠, process standardisation and workflow design. 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐢𝐧: Jira, ClickUp, Asana, Trello, Monday, Notion, Confluence, Airtable, Lucidchart, Miro, Figma, MS Project, Excel. I work with founders, product teams, and agencies who need a Project Manager that can step in fast, get up to speed without hand holding, and keep the project moving. Send a message with a brief overview of your project, timeline, and tools you're using. 𝐂𝐨𝐫𝐞 𝐒𝐤𝐢𝐥𝐥𝐬: 1. Project Management 2. Agile Project Management 3. Product Management 4. Business Analysis 5. Scrum 6. Jira 7. Requirements Analysis 8. ClickUp 9. Stakeholder Management 10. Sprint Planning 11. SOP Development 12. Process Improvement 13. UAT 14. Confluence 15. Operations Management 𝐒𝐞𝐧𝐝 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞 𝐨𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐰𝐢𝐭𝐡 𝐚 𝐛𝐫𝐢𝐞𝐟 𝐨𝐯𝐞𝐫𝐯𝐢𝐞𝐰 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭, 𝐭𝐢𝐦𝐞𝐥𝐢𝐧𝐞, 𝐚𝐧𝐝 𝐭𝐨𝐨𝐥𝐬 𝐲𝐨𝐮’𝐫𝐞 𝐮𝐬𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐈’𝐥𝐥 𝐥𝐞𝐭 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐤𝐞𝐞𝐩 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐨𝐧 𝐭𝐫𝐚𝐜𝐤.

Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.