Operations leader helping service businesses improve delivery and back-office operations. Iโve led software rollouts for 500+ users, driven $200k+ proof of concepts and led process improvements saving 20+ hours of work per month.
โฌ๏ธ The detail
Hi, I'm Jordan๐ Clients value working with me because of my easy-going attitude, analytical mindset and results-driven approach.
I build systems and processes that transform the way your business operates. My number one objective is to partner with you to execute your vision through:
โ Commercial lifecycle management
โ Project leadership
โ Supplier and contractor coordination
โ Strategic thinking and planning
โ Process improvement and workflow automation
โ Software design and implementation
I have a wealth of experience delivering projects at a top-tier consulting firm across the public, utility and financial sectors. Over the course of my career, I've led process improvement and system change projects across Finance, HR, Sales and Engineering teams that have saved hundreds of hours of work and made life simpler for the people doing it.
โ Hereโs what my clients are saying about me:
"Iโd definitely recommend him - solid work, good communication, and someone you can rely on to get things done properly.โ
โA very professional freelancer who adds real value - I wouldnโt hesitate to work with him again or recommend him to others."
โWorking with Jordan has been a game changer for my business. Heโs helped us to re-evaluate our priorities, what we invest our time in and prepare for scale. Couldnโt recommend him enough!โ
If youโre looking for an operations partner, shoot me a message and we can arrange a call to confirm weโre a fit.
Cheers,
Jordan
P.S. interested in music or sports? Let's chat.
Business Plan
Business Operations
Organizational Design & Effectiveness
Project Management
Process Improvement
Management Consulting
Business Process Modeling
Communications
Business Consulting
Sales & Marketing
Strategy
Project Scheduling
Decision Making
Business Process Automation
Make.com
Airtable
No-Code Development
Notion
Claude
AI Consulting
Laura H.
Whitstable, United Kingdom
$25/hr
5.0
1 jobs
Virtual Assistant & UGC Creator
With 18 years of experience in retail and financial services including administration and customer service, I specialize in providing tailored virtual assistant services to small business owners. My purpose is to help you save valuable time on routine tasks so that you can focus on what truly matters - growing your business.
I offer a wide range of services including:
Social Media & Pinterest Management: Boosting your online presence and engagement with strategic content creation and scheduling.
Basic Bookkeeping & Data Entry: Organising your financial records and handling data entry tasks with accuracy and efficiency.
Email Management: Keeping your inbox organized and handling routine correspondence to keep you on top of your communications without interruption.
I take pride in not only managing the daily tasks but also providing recommendations for improving workflow and overall efficiency. Iโm dedicated to ensuring your business runs smoothly so you can concentrate on achieving your goals.
If you dream of being productive and growing your business rather than just being busy trying to keep yourself afloat, reach out and see how I can help.
Or if you're looking for an authentic and engaging UGC creator who specialises in home, family and lifestyle content, please reach out!
Business Operations
Virtual Assistance
Data Entry
General Transcription
Market Research
Social Media Management
Light Bookkeeping
Email Management
Blog Writing
Community Engagement
UGC
Copywriting
Content Audit
Content Calendar
Instagram Marketing
TikTok Video
Video Editing
Document Format
Editing & Proofreading
Copy Editing
Nia P.
London, United Kingdom
$60/hr
4.1
18 jobs
Your operation is growing faster than your systems can handle. Things are getting missed, nobody's sure who owns what, and you're the one holding it together by memory. I fix exactly that.
I've spent years inside an ecommerce agency working with brands doing six and seven figures in revenue, making sure their projects actually ship. My role was leading across departments: developers, project managers, designers, AI engineers, whoever was on a given project. I'd assign ownership, keep everyone accountable to their piece, and step in the moment something stalled. Before that, I built HR and operations from scratch for a marine engineering company running across several countries, again starting with nothing and putting a working structure in place. What both roles taught me is that my strongest skill isn't process, it's people. I know how to organize a team, make sure everyone knows what they own, and get a project from "in progress" to "shipped."
What I actually do:
โ๏ธLead cross-functional teams so projects move and deadlines hold
โ๏ธManage client relationships and onboarding
โ๏ธTake ownership when something's going wrong and needs a person in charge of fixing it
โ๏ธAutomate or cut whatever's manual and shouldn't be
โ๏ธHandle the admin and paperwork side too (contracts, invoicing, documentation, SOPs, etc.)
Results:
โ Led the team behind a 136% increase in output and 22% increase in productivity
โ Helped generate $400K+ in new client revenue through better account management and delivery
โ 30+ projects shipped at 100% client satisfaction
โ Built an onboarding system still used by 100+ people that cut hiring time by 30%
I work well solo and I work well inside a team. I ask the right questions upfront so I'm not guessing later, I keep you updated without you having to chase me, and once I understand what you need, I move on it. I'm fluent in English, Lithuanian, and Russian, and I've managed distributed teams across time zones for years.
If you need someone to lead a team, own a project end to end, or bring order to an operation that's outgrown its systems, message me. Happy to hop on a quick call to see if it's a fit.
Business Management
Business Operations
Project Management
Cross Functional Team Leadership
Client Management
Employee Onboarding
Process Improvement
Automated Workflow
Staff Recruitment & Management
HR & Business Services
Contract Management
Stakeholder Management
Ecommerce
Emily S.
Stotfold, United Kingdom
$38/hr
5.0
7 jobs
๐ฏ Expert Project Manager | Scrum Master | Project Manager Specialist for Startups | 10+ years experience ๐ ๐จ
Are you a startup or growing brand in need of expert guidance to streamline workflows or manage the launch of high-impact campaigns? With 10+ years of project management experience and a proven track record of working with global brands like Net-A-Porter, Mr Porter, Gymshark, and News UK, I specialise in helping businesses optimise processes, implement creative strategies and achieve measurable results.
๐ผ What I Bring to the Table:
โ๏ธ Workflow Optimisation โ Speed up processes without sacrificing quality ๐
โ๏ธ End-to-End Project Management โ From ideation to execution, I've got you covered โ
โ๏ธ Production Workflow Consulting โ Streamline operations and eliminate inefficiencies ๐
โ๏ธ Marketing Strategy Implementation โ Deliver campaigns that convert and engage ๐
๐ฏ Results:
โ๏ธ Timely Production Scheduling โ Stay on track and meet deadlines, every time โณ
โ๏ธ Fast Turnaround โ Efficient delivery without compromising quality ๐
โ๏ธ Prompt Communication โ Clear, responsive, and always on time ๐
โ๏ธ 100% Dedication โ Your success is my priority ๐ฏ
๐ก Why Choose Me?
I merge creativity with structure to help startups and scaling businesses achieve seamless project delivery and develop strategies that work. Whether you need to improve workflows, create impactful campaigns, or manage complex projects, I can help you execute with precision and speed.
Ready to elevate your brand with results-driven project management and solutions? Letโs make it happen today! ๐
๐ KEYWORDS:
Production Workflow Consulting, Scrum Master, Agile, Project Management for Startups, Marketing Project Manager, Creative Project Management, Senior Project Manager, Digital Marketing Project Manager, Marketing Strategy, Marketing Campaign Execution, Project Planning & Execution, End-to-End Project Management, Workflow Optimisation, Team Collaboration & Leadership, Cross-functional Project Management, Timeline & Budget Management, Startups, Stakeholder Management, Agile Project Management, Efficient Workflow Management, Execute Creative Campaigns, Enhance Project Delivery, Client-Focused Solutions, Ecommerce Project Manager
Budget Management
Agile Project Management
Project Management Software
Project Delivery
Marketing Operations & Workflow
Project Workflows
Process Improvement
Marketing Campaign Setup & Implementation
Stakeholder Management
Client Management
Startup Consulting
Slack
Google Workspace
Microsoft Office
Scrum
Oje A.
Cambuslang, United Kingdom
$5/hr
5.0
5 jobs
๐๐ฟ๐ฒ ๐๐ผ๐ ๐น๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐๐ผ ๐น๐ฎ๐๐ป๐ฐ๐ต, ๐๐ฐ๐ฎ๐น๐ฒ, ๐ผ๐ฟ ๐ผ๐ฝ๐๐ถ๐บ๐ถ๐๐ฒ ๐๐ผ๐๐ฟ ๐ฒ๐๐ผ๐บ๐บ๐ฒ๐ฟ๐ฐ๐ฒ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ ๐ณ๐ผ๐ฟ ๐บ๐ฎ๐ ๐ถ๐บ๐๐บ ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐? You've just found the right partner! I am a seasoned eCommerce specialist with hands-on experience listing, managing, and scaling stores across multiple platforms. My mission is simple, helping entrepreneurs, startups, and established brands turn traffic into consistent, sustainable revenue through smart strategy, precise execution, and policy-safe account management.
With hands-on experience across Shopify, eBay, Amazon, Etsy, and TikTok Shop, I understand what it takes to compete in today's fast-moving digital marketplace. From bulk listing and store setup to order management and full store optimization, I provide end-to-end eCommerce solutions tailored to your specific business goals. ๐ฏ
๐๏ธ ๐ฆ๐ต๐ผ๐ฝ๐ถ๐ณ๐ ๐ฆ๐๐ผ๐ฟ๐ฒ ๐ฆ๐ฒ๐๐๐ฝ & ๐ข๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป
I build professional, fully functional Shopify stores from scratch including theme customization, branded design, product uploads, collection setup, payment gateway integration, and app configurations. I create high-converting product pages using GemPages, PageFly, and Zipify, backed by competitor research and persuasive copywriting built for conversion. I also audit and redesign existing stores for improved user experience, mobile responsiveness, and checkout conversion rates. ๐
๐ช ๐ฒ๐๐ฎ๐ ๐๐ถ๐๐๐ถ๐ป๐ด & ๐๐๐น๐น ๐ฆ๐๐ผ๐ฟ๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
From bulk listing creation and cross-account copying to SEO optimized titles, correct category and postage policy mapping, and variation and volume pricing setup, I manage every aspect of your eBay business. I create keyword rich listings with optimized titles, item specifics, and compelling descriptions that rank higher in eBay search and convert browsers into buyers. I monitor seller performance metrics, handle order issues and customer service, manage returns, and maintain Top Rated Seller status across multi-store operations. ๐ฆ
๐ ๐๐บ๐ฎ๐๐ผ๐ป ๐ฆ๐๐ผ๐ฟ๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ & ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฅ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต
I help sellers launch and grow profitable Amazon stores through in depth product research, competitor analysis, and listing optimization. I create fully optimized Amazon listings with keyword rich titles, bullet points, and backend search terms that improve organic ranking and drive consistent sales. I handle Amazon account setup, product sourcing strategy, inventory management guidance, and ongoing store performance monitoring to keep your Amazon business growing profitably. ๐
๐จ ๐๐๐๐ ๐ฆ๐ต๐ผ๐ฝ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, ๐ฆ๐๐ข & ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐
I set up and manage professional Etsy stores for physical products, digital downloads, KDP, print on demand, and handmade goods. My Etsy expertise includes complete shop setup, SEO optimized listings using eRank and Marmalade for keyword research, tag optimization, compelling descriptions, and listing graphics designed using Canva and AI tools. I stay current on Etsy seller policy and IP requirements, proofread every listing before publishing, and flag account-safety issues before they become problems. ๐ผ๏ธ
๐ต ๐ง๐ถ๐ธ๐ง๐ผ๐ธ ๐ฆ๐ต๐ผ๐ฝ ๐ฆ๐ฒ๐๐๐ฝ, ๐๐ฎ๐ฐ๐ธ๐ฒ๐ป๐ฑ & ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
TikTok Shop is the fastest growing eCommerce channel right now and I help you tap into it fully. I handle complete TikTok Shop setup and backend troubleshooting including KYC/KYB onboarding, Business Center and Seller Center account linking, category approval, and Fulfilled by TikTok configuration. I specialize in TikTok Shop affiliate management including creator recruitment, product seeding, commission setup, and campaign reporting that drives consistent organic sales. ๐ฏ
๐ ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฅ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต & ๐ช๐ถ๐ป๐ป๐ถ๐ป๐ด ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐
I use proven tools and methods to identify winning products with high demand and low competition across Shopify, eBay, Amazon, Etsy, and TikTok Shop. I deliver detailed product research reports covering demand trends, competitor pricing, supplier verification, and profit margin analysis for confident, profitable eCommerce decisions.
๐ฉ Ready to grow your eCommerce business? ๐๐ฟ๐ผ๐ฝ ๐บ๐ฒ ๐ฎ ๐บ๐ฒ๐๐๐ฎ๐ด๐ฒ ๐๐ผ๐ฑ๐ฎ๐ ๐ฎ๐ป๐ฑ ๐น๐ฒ๐'๐ ๐ฑ๐ถ๐๐ฐ๐๐๐ ๐ต๐ผ๐ ๐ ๐ฐ๐ฎ๐ป ๐ต๐ฒ๐น๐ฝ ๐๐ผ๐๐ฟ ๐๐๐ผ๐ฟ๐ฒ ๐๐ฐ๐ฎ๐น๐ฒ ๐ฎ๐ป๐ฑ ๐ด๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ฒ ๐ฐ๐ผ๐ป๐๐ถ๐๐๐ฒ๐ป๐ ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฒ ๐ฎ๐ฐ๐ฟ๐ผ๐๐ ๐ฒ๐๐ฒ๐ฟ๐ ๐ฝ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ!๐
Amazon FBA, TikTok Shop, Shopify eBay Virtual Assistant, Amazon PPC, Product Research, Product Listing, Store Management, TikTok Shop Setup, Shopify Marketing, eCommerce Dropshipping. Amazon Listing SEO, TikTok Ads, Shopify Ads, eBay Listing,, SEO Optimization, Amazon Wholesale, TikTok Shop VA, Google Ads, Meta Ads, Amazon VA,
eBay Marketing
eBay Listing
Ebay Dropshipping
TikTok Marketing
TikTok Ad
Etsy Listing
Shopify Marketing
Shopify Dropshipping
Shopify Website Design
Shopify Website Redesign
Shopify Development
Shopify SEO
Make.com
Automated Workflow
Set Up eBay Site
Manage Etsy Site
Community Management
Online Community
Amazon FBA
Amazon Dropshipping
Anthony H.
London, United Kingdom
$95/hr
5.0
31 jobs
Most founders bring me in when revenue is growing but the business is starting to crack underneath it.
Reporting is unreliable. Cashflow is unclear. The CRM is leaking. The team is busy but nothing is quite landing. And you're still stuck in the middle of everything.
What you need isn't a consultant who talks strategy from a distance. You need someone who actually comes in, takes the wheel on day-to-day operations, actively manages the team, and gets things moving.
That's what I do.
I've built and scaled my own business to ยฃ10M revenue at 30% EBITDA before exiting, and held VP roles at Getty Images and Kodak. Because I have over 25 years of commercial leadership experience, I don't need an extensive ramp-up period. I've seen almost every operational bottleneck before, which means I spot leaking revenue faster and stabilise teams quicker.
The work I'm most proud of is the hands-on stuff inside growing companies โ fixing the operational chaos that builds up when a business scales faster than its systems.
Where I typically focus
* Team accountability & operating rhythm: Managing day-to-day delivery, running stand-ups, and leading the team so performance stops depending on you.
* Cashflow forecasting & P&L visibility: Making sure you always know exactly where you stand financially.
* CRM & revenue pipeline rebuilds: Tightening conversion tracking so leads don't fall through the cracks.
* KPI dashboards & reporting: Creating practical data systems that actually support real-time decisions, not just tick a box.
Recent work includes rebuilding CRM and revenue pipelines into a single operating model, improving follow-up discipline, managing remote teams, and installing reporting systems to support multi-million revenue growth.
I work best with decisive, growth-minded founders in SaaS, e-commerce, and service businesses who are ready to hand over the day-to-day to someone who'll roll their sleeves up and drive it. If that's you, we'll hit the ground running.
Core areas
Fractional COO ยท Operational Leadership ยท Team Management ยท Revenue Operations ยท CRM Architecture ยท Financial Systems & Forecasting ยท KPI Dashboards
Business Operations
Project Management
Team Management
Strategic Planning
Entrepreneurship
Startup Consulting
KPI Metric Development
Process Optimization
Financial Modeling
Operational Planning
Sales Operations
Forecasting
CRM Automation
Artificial Intelligence
Cash Flow Analysis
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