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Hi, I'm James – an American professional based in Japan with 20+ years of research and writing experience across multiple global industries. I'm a top-rated content provider with a 100% job success rate on Upwork. Your Versatile Content Strategist for Complex Industries My skillset spans healthcare, food and beverage, logistics, manufacturing, and technology. I excel at distilling complex, technical concepts into clear, actionable content tailored to your audience. Whether you need to engage patients and families, inform B2B decision-makers, or drive consumer trust and conversion, I'm here to help. My Industry Experience Includes: Healthcare: I bring deep expertise in behavioral health, addiction recovery, mental wellness, and digital transformation in treatment settings. I turn medical complexity into accessible, SEO-rich content that educates, empowers, and converts. Food & Beverage: My research-driven articles, product writeups, trend analysis, regulatory compliance summaries, and consumer education help brands stand out in a crowded marketplace. Logistics & Manufacturing: I'm a capable creator of technical documentation, case studies, market analysis, and operational content supporting innovation, supply chain transparency, and cutting-edge manufacturing processes. Technology: Ask me for thought leadership articles, SaaS platform guides, digital transformation roadmaps, and technical explainers for enterprise software, AI, and automation solutions. Decades of Human Insight + Cutting-Edge AI Tools I bring decades of hands-on research, fact-checking, and editorial experience. This is paired with my mastery of the latest AI-driven research and content creation platforms. My hybrid approach means you get the benefit of strategic human judgment, deep analysis, and creativity, supercharged by the efficiency and power of tools like ChatGPT, Claude, and scenario-specific AI research assistants. Rigorous research methodology: From peer-reviewed journals to technical white papers, I verify every claim and back content with credible evidence. AI-optimized content: My work is structured for both humans and smart discovery systems. I can customize for the latest SEO rules and AI search results. Natural language mastery: Decades of writing experience ensure every deliverable is clear, authoritative, and tailored to your intended audience and outcome. Strategic Storytelling & Growth-Focused Content I create thought leadership for executives, evergreen resource hubs, technical documentation, consumer-facing guides, and high-converting landing pages. No matter the platform or target market, my proven process prioritizes clarity, accuracy, and user experience, using data-driven strategies to ensure your content performs. What Sets Me Apart - My ability to break down the most complex topics into engaging, structured content without sacrificing nuance or accuracy. - Strategic insight from years of collaborating with C-level stakeholders, marketing teams, engineers, and subject matter experts worldwide. - Results-focused: See my feedback - clients across multipe industries trust me to elevate their brand voice, boost search visibility, and connect with their audience authentically. Let’s Drive Results Together Whether you’re in healthcare, tech, manufacturing, logistics, or food and beverage, I’ll help you stand out with clear, compelling, research-backed content that's meticulously optimized for both today’s search engines and tomorrow’s AI-driven discovery platforms. Let’s discuss how my expertise can support your business goals.

I'm an AI engineer who builds LLM-powered pipelines for sales, customer intelligence, and RevOps turning unstructured data like sales calls and conversations into structured, actionable business intelligence. I designed and built an AI-powered sales intelligence platform for a Tokyo-based ad-tech company, replacing a third-party call analysis tool that cost ¥400K+/month . The system processes sales call recordings through speech-to-text and a multi-stage Claude/AWS Bedrock pipeline to automatically produce: Rep coaching scores and specific, actionable feedback Objection detection and categorization Action item extraction with closed-loop tracking Call summaries and competitor intelligence Custom reporting tailored per team The system is now used daily across multiple departments, was onboarded by one team in under a week (a competing enterprise tool licensed elsewhere in the same company still hadn't launched after 3+ months), and has become an internal reference point for what a well-built AI pipeline looks like. What I bring: 20 years of engineering experience (Android, backend, full-stack) plus hands-on production LLM pipeline work not just prompt experimentation Real experience with the hard parts: speech-to-text accuracy, speaker diarization, multi-language handling (including Japanese), hallucination control, and cost optimization at scale Comfortable across the full stack: Next.js, Postgres, AWS (ECS, RDS, Bedrock, S3) If you have call recordings, conversations, or any unstructured data sitting unused and want it turned into something your sales or RevOps team can actually act on let's talk about what that pipeline would look like for your data and stack. Before the AI work, I spent several years building high-converting marketing funnels and CRM automation (GoHighLevel, webinar/VSL funnels, lead nurture systems) for info-product and coaching businesses the reviews and work history below reflect that chapter. That background is part of why I build AI systems with a clear eye on what actually drives business outcomes, not just what's technically possible.

Experienced in content, email, social media marketing in global IT companies and Japanese startups. • Currently working at TikTok as a email marketer • Raised in London and Rotterdam, fluent in English and Japanese • Studied at Keio University, Faculty of Economics *I work in Japan Standard Time, but I am flexible for working hours.