Hire the Best Microsoft Office Specialists
in the Philippines

MS Word and PPT Formatting Expert / Virtual Assistant / Graphic Designer I specialize in handling job requests related to document formatting and graphic design (Word and PowerPoint). With 10 years of experience as a Document Specialist at a prestigious Global Law Firm, I have honed my skills in document formattings, layout designs, and ensuring that every task is executed with precision and efficiency. My daily responsibilities involve creating well-structured, professional documents and designs, making me a reliable and skilled resource for any related tasks. MY JOB SKILLS * Certified Microsoft Office Specialist Master: (MOS Word, Powerpoint, Excel and Outlook Expert) * Certified 365 Microsoft Word Expert (certicate attached) * Virtual Assistance * Content Research * Voice Transcription (court trials) * Data Entry, Encoding and Copy typing My primary goal is to build a fulfilling and impactful career where I can leverage my skills and expertise to contribute to both organizational and personal growth. I am actively seeking a dynamic company where I can apply my experience and education to help drive success, exceed goals, and support the achievement of long-term objectives.

I’m an experienced professional with over 10 years of combined expertise in customer service, quality assurance, e-commerce, and real estate. My career began in the BPO industry, where I spent 2 years as a Customer Service Representative handling inbound and outbound calls, creating and closing tickets, and ensuring excellent client support. I then transitioned to a Quality Assurance Specialist role for 6 years, where I evaluated calls, coached agents, prepared monthly reports, and contributed to performance improvement strategies. I also explored dropshipping, managing product listings on eBay and Amazon, which helped me develop a solid understanding of online business operations. Currently, I work as a Leasing Coordinator in the real estate industry ( US Based), using AppFolio as my main tool to handle tenant applications, conduct background and credit screenings, manage lease renewals, and generate delinquency reports. I take pride in maintaining accuracy, organization, and efficiency in every task. Goal: My goal is to consistently deliver excellent service that exceeds client expectations, ensuring every interaction leaves a positive and lasting impression.

Hello Everyone! This would be a good learning experience for me and I want to open more opportunities for myself in the future. I want to go through challenges, and achievements are my goal. I also want to be able to apply and improve my knowledge and skills. I am new on this site but I am working online since 2011 from other site. I like working online and perform multi-tasking giving employer's best results. I don't have problem with working hours as I am a very flexible freelancer. I am Computer literate, Ms word, Excel, PowerPoint, Publisher, Basic programming, Internet knowledge like email marketing, SMM, Web Researcher, Email Response Handling and chat support or live-chat. I done the multitasking tasks like, WordPress blog or article posting, WordPress management, Marketer, Personal Assistant, Podcast or Audio Editor, chat supports, web research, System CRM management, Typing jobs, Data Entry specialist, Shopify E-commerce CSR, E-commerce product listing, Asana, Trello, Wunderlist, and Lead Generation.

🏆 Top Rated Virtual Assistant with a 100% Job Success Score. I help Amazon and eCommerce businesses save time through accurate product listings, order fulfillment, data management, and web research. Hi! I'm Riezel, a trusted Virtual Assistant from the Philippines specializing in data entry, lead generation, web research, and eCommerce support. I offer reliable, confidential, and flexible virtual support tailored to your needs. 🔧 What I can do for you: 📊 Data Management 🟣Data Entry & Data Collection 🟣Excel & Google Sheets 🟣CRM Management 🟣PDF Conversion 🟣Data Cleanup 🔍 Lead Generation 🟣Web Research 🟣Email List Building 🟣LinkedIn Research 🟣Data Mining 🛒 Amazon Virtual Assistant 🟣Amazon Order Fulfillment 🟣Amazon FBA Inventory 🟣Order Processing 🟣Customer Support Why work with me? ✅ 100% Job Success on Upwork ✅ Top Rated Freelancer ✅ Fast turnaround ✅ Accurate and detail-oriented ✅ Excellent communication ✅ Long-term client focused 🕒 Availability: I'm available Monday through Friday and known for quick turnaround times, professionalism, and consistent communication. ✨ Client satisfaction is always my top priority. ✨ If you're looking for a dependable Virtual Assistant who values accuracy, communication, and meeting deadlines, I'd love to discuss how I can support your business. Feel free to send me a message or job invitation.

✅ Microsoft 365 Certified Professional with over 5 years of experience in helping business and clients build their Microsoft 365 organization, optimize Microsoft 365 technologies, and maximize its usage for collaboration, enhancing security and compliance policies, and automation. Are you looking for a Microsoft Expert that can provide an efficient and effective solution to any Microsoft365 related issues? Do you need help migrating to Microsoft365 with minimum downtime? Do you want to build your brand with Microsoft 365 and maximize your services for your business needs? Then you have come to the right place, I am here to help! 🚀 Core Expertise ⚡Setup: Bulk or single setup for user creation, groups, license assignment, M365 Office installation via M365 Portal, Network, or ODT, customization of M365 Apps installation and licensing options. ⚡ DNS or Domain Management Skilled in setting up and managing DNS hosted either on-premises and on cloud. ⚡ SharePoint and OneDrive Management: Site Creation, building SharePoint document lists and libraries, SharePoint pages, intranet Sites, configuring unique or restricted permissions, external sharing. File Synchronization for Windows and Mac, Resolve sync errors on any device. ⚡MS Outlook and Exchange Online Management: Data migration, PST File Import and Export, Outlook email encryption with S/MIME, resolve sync and send/receive errors. ⚡ Security and Compliance: Enforced security features, enabling advance threat protection system (ATP), enhanced security for mail delivery using DKIM and DMARC, SPF. Configure retention policies, compliance policies, audit logs, safeguarding business asset. 🌟 Additional Skills and Experience: ⚡Microsoft Teams Administration: Teams Channel creation, Manage guest user access, Teams custom policies, Setup Teams Phone Systems and Call Queues ⚡PowerApps and PowerAutomate: Creating Model-driven and canvass apps, building workflows with PowerAutomate optimizing reports, alerts, updates, and IT related tasks. ⚡ PowerShell Scripting: Automation of user and license provisioning. Bulk operation for Teams, Exchange Online, and SharePoint management. ⚡New Microsoft 365 Technologies: Copilot AI, Viva Insights and Viva Learning, and Clipchamp 🏅 Certifications ✅MCSE: Productivity Solutions Expert ✅MCSA: Office 365 📋 Notable Achievements 1. Solely handled a successful small business migration from GoDaddy mail service to Microsoft 365 with zero downtime. 2. Mentorship Influence: Guided newly onboard agents to boost productivity and achieve targeted goals. 3. Successful Automation: Created Leave Request App which made approval process seamless and enhanced monitoring capabilities of Human resource and operations. ⭐⭐⭐⭐⭐Testimonials: "Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far." "This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You cannot do better than that!" "Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received." “Jessa’s ability to lead and guide her team has significantly contributed to our project’s success. Her strategic thinking and decision-making skills have been instrumental in achieving our goals. She actively collaborates with colleagues, fostering a positive work environment. Her teamwork and communication skills have strengthened our team dynamics. When faced with challenges, Jessa approaches them with creativity and resourcefulness. Her solutions-oriented mindset has been pivotal in overcoming obstacles.” “I am honored and happy to have the opportunity working with Jessa. She is an excellent person and professional. She is very talented, and I thank her for everything.” ✨ Why Choose Me? 1. Strategic Problem Solver: I understand that different business has different needs and I am 100% committed in deeply understanding any challenges and business requirements with you to develop technical solutions that is valuable for your business. 2. Extensive Expertise: I have developed advanced skills in Microsoft 365 administration, and I use this experience to deliver best solutions which not only works today but is sustainable for a long time. I prioritize keeping open and frequent communication with my clients to ensure everyone is always aligned. I look forward to hearing from you and can't wait to collaborate!

Need someone who is accurate, dependable, and easy to work with? You’re in the right place. I’m Paula, a detail-oriented Virtual Assistant and experienced Beta Reader who helps busy professionals save time, stay organized, and deliver high-quality work. I take pride in completing every task with accuracy, efficiency, and clear communication. Here’s how I can help: ✔ Data Entry & Database Management ✔ Web Research & Lead Generation ✔ Excel & Google Sheets ✔ Email & File Management ✔ Document Formatting & Proofreading ✔ Copy-Paste & Administrative Support ✔ AI-Assisted Research & Content Organization ✔ Beta Reading with detailed, reader-focused feedback As a Beta Reader, I provide thoughtful feedback on: • Story pacing and flow • Character development • Dialogue and emotional impact • Plot consistency and reader engagement • Grammar and readability I’m especially passionate about romance, young adult, mystery, self-help, and serialized fiction, including Wattpad-style stories. Why clients choose me: ⭐ Detail-oriented and highly organized ⭐ Fast learner who adapts quickly to new tools and systems ⭐ Reliable, responsive, and deadline-driven ⭐ Committed to delivering accurate, high-quality results Whether you need a trusted Virtual Assistant to keep your business running smoothly or a Beta Reader who genuinely cares about your story, I’m ready to help. Let’s work together! Send me a message—I’d love to discuss how I can support your project.