Versatile operations professional with over a decade of experience in customer-facing and technical support roles. Currently focused on Accounts Payable, handling vendor records, inventory, cost checking and invoice processing. Detail-oriented, quick to learn, and comfortable wearing multiple hats in collaborative environments.
🔥Customer-focused and Technical Support Specialist providing end-to-end assistance for Microsoft products and services, from pre-sales guidance to installation, configuration, troubleshooting, and ensuring timely resolution by coordinating with the appropriate technical teams when needed.
🔥IT Service Desk Specialist providing frontline technical support in a fast-paced enterprise environment. Experienced in incident and request management, remote troubleshooting, and multi-channel collaboration. Skilled at leveraging internal knowledge resources, documenting resolutions, and ensuring timely, SLA-driven service delivery
🔥Accounting Associate currently focused in Accounts Payable doing invoice processing, cost and inventory verification, vendor payments, managing AP communications, and supporting day-to-day accounting operations.
Microsoft OneNote
Microsoft Excel
Data Entry
Microsoft Office
Computer Skills
Helpdesk
Microsoft Outlook
Customer Support
System Installation & Upgrades
Technical Support
Microsoft PowerPoint
Email Support
Online Chat Support
Accounts Payable
Accounts Receivable
Lorielyn M.
Calamba, Philippines
$10/hr
4.9
91 jobs
MS Word and PPT Formatting Expert / Virtual Assistant / Graphic Designer
I specialize in handling job requests related to document formatting and graphic design (Word and PowerPoint).
With 10 years of experience as a Document Specialist at a prestigious Global Law Firm, I have honed my skills in document formattings, layout designs, and ensuring that every task is executed with precision and efficiency. My daily responsibilities involve creating well-structured, professional documents and designs, making me a reliable and skilled resource for any related tasks.
MY JOB SKILLS
* Certified Microsoft Office Specialist Master: (MOS Word, Powerpoint, Excel and Outlook
Expert)
* Certified 365 Microsoft Word Expert (certicate attached)
* Virtual Assistance
* Content Research
* Voice Transcription (court trials)
* Data Entry, Encoding and Copy typing
My primary goal is to build a fulfilling and impactful career where I can leverage my skills and expertise to contribute to both organizational and personal growth. I am actively seeking a dynamic company where I can apply my experience and education to help drive success, exceed goals, and support the achievement of long-term objectives.
Data Entry
Document Formatting
Virtual Assistance
Presentation File Format
Microsoft Word
Document Format
Document Conversion
Formatting
PDF Conversion
Microsoft Office
Office 365
Layout Design
Editable Template
Research Documentation
Legal Writing
Jessa S.
Quezon City, Philippines
$13/hr
5.0
59 jobs
✅ Microsoft 365 Certified Professional with over 5 years of experience in helping business and clients build their Microsoft 365 organization, optimize Microsoft 365 technologies, and maximize its usage for collaboration, enhancing security and compliance policies, and automation.
Are you looking for a Microsoft Expert that can provide an efficient and effective solution to any Microsoft365 related issues? Do you need help migrating to Microsoft365 with minimum downtime? Do you want to build your brand with Microsoft 365 and maximize your services for your business needs? Then you have come to the right place, I am here to help!
🚀 Core Expertise
⚡Setup: Bulk or single setup for user creation, groups, license assignment, M365 Office installation via M365 Portal, Network, or ODT, customization of M365 Apps installation and licensing options.
⚡ DNS or Domain Management
Skilled in setting up and managing DNS hosted either on-premises and on cloud.
⚡ SharePoint and OneDrive Management:
Site Creation, building SharePoint document lists and libraries, SharePoint pages, intranet Sites, configuring unique or restricted permissions, external sharing.
File Synchronization for Windows and Mac, Resolve sync errors on any device.
⚡MS Outlook and Exchange Online Management:
Data migration, PST File Import and Export, Outlook email encryption with S/MIME, resolve sync and send/receive errors.
⚡ Security and Compliance:
Enforced security features, enabling advance threat protection system (ATP), enhanced security for mail delivery using DKIM and DMARC, SPF. Configure retention policies, compliance policies, audit logs, safeguarding business asset.
🌟 Additional Skills and Experience:
⚡Microsoft Teams Administration:
Teams Channel creation, Manage guest user access, Teams custom policies, Setup Teams Phone Systems and Call Queues
⚡PowerApps and PowerAutomate:
Creating Model-driven and canvass apps, building workflows with PowerAutomate optimizing reports, alerts, updates, and IT related tasks.
⚡ PowerShell Scripting:
Automation of user and license provisioning.
Bulk operation for Teams, Exchange Online, and SharePoint management.
⚡New Microsoft 365 Technologies:
Copilot AI, Viva Insights and Viva Learning, and Clipchamp
🏅 Certifications
✅MCSE: Productivity Solutions Expert
✅MCSA: Office 365
📋 Notable Achievements
1. Solely handled a successful small business migration from GoDaddy mail service to Microsoft 365 with zero downtime.
2. Mentorship Influence: Guided newly onboard agents to boost productivity and achieve targeted goals.
3. Successful Automation: Created Leave Request App which made approval process seamless and enhanced monitoring capabilities of Human resource and operations.
⭐⭐⭐⭐⭐Testimonials:
"Jessa was wonderful to deal with, she was incredibly knowledgeable and friendly. The best support I've had from Microsoft so far."
"This was one of the best support engineers I have ever experienced. Friendly, patient, knowledgeable and Filipino. You cannot do better than that!"
"Jessa was very polite and professional. She was patient to understand the issue and was quick to resolve the issue. She followed up to ensure that the customer was satisfied with the resolution. Very excellent support received."
“Jessa’s ability to lead and guide her team has significantly contributed to our project’s success. Her strategic thinking and decision-making skills have been instrumental in achieving our goals. She actively collaborates with colleagues, fostering a positive
work environment. Her teamwork and communication skills have strengthened our team dynamics. When faced with challenges, Jessa approaches them with creativity and resourcefulness. Her solutions-oriented mindset has been pivotal in overcoming obstacles.”
“I am honored and happy to have the opportunity working with Jessa. She is an excellent person and professional. She is very talented, and I thank her for everything.”
✨ Why Choose Me?
1. Strategic Problem Solver: I understand that different business has different needs and I am 100% committed in deeply understanding any challenges and business requirements with you to develop technical solutions that is valuable for your business.
2. Extensive Expertise: I have developed advanced skills in Microsoft 365 administration, and I use this experience to deliver best solutions which not only works today but is sustainable for a long time.
I prioritize keeping open and frequent communication with my clients to ensure everyone is always aligned. I look forward to hearing from you and can't wait to collaborate!
Microsoft Exchange Server
Microsoft Azure
Microsoft Active Directory
Microsoft SharePoint Administration
Microsoft Office
Technical Support
Microsoft Outlook
Administrative Support
Email Communication
Rosalinda S.
Davao City, Philippines
$18/hr
5.0
4 jobs
General Description - I am a concept artist, creative designer, graphic artist, illustrator, and props designer. I love learning different ways to express what art is and continuously learning new software and skills to better serve clients.
Skills
-Photoshop
-Illustrator
-Figma
-Blender
-Capcut
-After Effects
-In Design
-Clip Studio Paint
-Adobe Cloud
Languages
-Tagalog (Native) -English (advance)
-Bisaya (Native) -Japanese (Conversation level)
Microsoft OneNote
Adobe Photoshop
Microsoft Excel
Microsoft Word
Microsoft Office
Japanese to English Translation
Adobe Flash
Microsoft PowerPoint
Microsoft Windows Movie Maker
English to Tagalog Translation
Illustration
Larah Jane A.
Calapan, Philippines
$12/hr
5.0
15 jobs
⭐⭐⭐
You're now looking on a profile of a virtual assistant for your store who is trustworthy and dependable + charming VA! 🧏🏻♀️
I can help you grow your business 🏢💻
As a Personal/Executive Assistant, I can perform the following tasks with the utmost quality and fast turnaround:
ADMINISTRATIVE TASK
✔ Data entry and database management
✔ Document preparation and formatting
✔ Research and information gathering
✔ Filing and record keeping
✔ Correspondence and communication
Other Skills
✔Microsoft Word: Creating and editing documents, formatting text, and generating reports.
✔Google Sheets: Working with spreadsheets, data entry, and basic data analysis.
✔Canva: Designing graphics and marketing materials.
✔Microsoft Excel: Basic spreadsheet functions and data analysis.
✔Microsoft PowerPoint: Creating and editing presentations.
✔Email and Calendar Applications: Managing emails and scheduling meetings.
✔File Management Systems: Organizing and storing documents in the cloud.
✔Communication and Collaboration Tools: Team communication and virtual meetings.
✔Document Conversion: Converting files between different formats.
Shoot me a message and let's discuss how I can contribute to you or your team.
Best,
LJ
Google Workspace
Social Media Content Creation
Client Management
Photo Editing
Graphic Design
Canva
Management Skills
Project Management
Google Workspace Administration
Presentation Design
Virtual Assistance
Data Entry
Administrative Support
Executive Support
Project Management Support
Email Support
Task Coordination
File Management
Email Communication
PowerPoint Presentation
ken A.
Quezon City, Philippines
$15/hr
5.0
205 jobs
I am an Office 365 Sr. Engineer with more than 10 years of experience in Office 365 administration, troubleshooting, and deployment. I am well-versed in the following: Email Migration (Gsuite to Office 365, GoDaddy to Microsoft 365, Microsoft 365 to another Microsoft 365 tenant (Bittitan/Migration Wiz, IMAP and PST, etc), Data Migration (OneDrive to OneDrive, OneDrive to SharePoint, SharePoint to SharePoint, Google Drive/DropBox to OneDrive/SharePoint, Migration Manager, SharePoint Migration Tool, OneDrive Personal to OneDrive for Business), Security/Cyber-Security/Secure Score, Identity, Exchange Online, MS Office, Sharepoint Online, Onedrive, MS Teams, DNS, and other Office 365 business core services. I am also a Microsoft MS-900 certified. Availability: Preferred is US Time Zone, Tue & Wed and Sat & Sun 1PM onwards
Microsoft Office
Office 365
Cloud Migration
Microsoft Exchange Online
Microsoft SharePoint
Cloud Security
Email Security
Spam Filter
Email Spoofing Detection
Compliance
Microsoft Intune
Data Migration
Migration
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