Hire the Best Microsoft Visio Specialists
in the Philippines

RESULTS-ORIENTED | PROJECT MANAGEMENT | TEAM PLAYER Several years of experience in account management with integrated marketing based methodologies. Exceptionally detail-oriented and disciplined; possess well-developed interpersonal skills and the ability to motivate and direct others in a fast-paced, supportive team environment. Client relations expertise; coordinate with management, cross-functional teams and operations in project execution. Recognized team player and creative thinker who seizes every opportunity to enhance the client experience. Areas of expertise include: • Strategic Project Planning • Competitive Analysis • Acquisition Email & Digital • Conflict & Dispute Management • Agile Account Management • Market Research & Strategy • Creative Communications • Client Relationships Expertise: end to end solar installation management: -proposal - contract validation - welcome call - schedule site survey - reading & requesting permit package design - interconnection/utility application - permit application - inspection scheduling - PTO

🔹 STRATEGIC OPERATIONS, PROCESS TRANSFORMATION & BUSINESS SYSTEMS CONSULTANT I help founder-led and growing businesses improve operations, redesign business processes, implement scalable systems, and create the operational foundations needed for sustainable growth. With 20+ years of experience in business operations, process improvement, project delivery, and systems implementation, I help organizations move from reactive operations to structured, scalable operating systems. If your business is experiencing operational bottlenecks, inconsistent execution, poor visibility, disconnected systems, or founder dependency, I can help identify the root causes and implement practical solutions. What I Do I work with business owners, executives, and leadership teams to: ✅ Analyze and redesign business processes ✅ Build scalable operating systems ✅ Improve cross-functional workflows ✅ Implement business systems and operational infrastructure ✅ Design accountability and KPI frameworks ✅ Lead software and ERP implementation initiatives ✅ Develop SOPs, knowledge bases, and training systems ✅ Improve reporting, visibility, and decision-making My focus is not simply implementing software but improving how the business operates. CORE AREAS OF EXPERTISE Business Process Reengineering & Operational Excellence • Process Analysis & Improvement • Current State / Future State Design • Gap Analysis • Workflow Optimization • Organizational Process Design • Continuous Improvement • Change Management Business Systems Architecture • Operating System Design • Workflow Architecture • Business Requirements Gathering • Functional Specifications • SOP Development • Knowledge Management Systems • Onboarding & Training Frameworks Project & Implementation Leadership • ERP Implementations • CRM Implementations • Software Deployment • Stakeholder Management • Risk & Dependency Management • Cross-Functional Coordination • Vendor Management Performance Management & Reporting • KPI Development • Business Metrics • Executive Dashboards • Operational Reporting • Process Measurement • Accountability Systems AI & Automation Capabilities I help organizations leverage AI and automation where it creates measurable business value. Capabilities include: • Context Engineering • AI-Assisted Workflow Automation • Operational Knowledge Assistants • AI-Powered Reporting & Insights • Business Process Automation • Prompt Engineering for Business Operations • Workflow Intelligence & Process Audits • Automation Opportunity Assessments Tools include: ChatGPT | Microsoft Copilot | Google Gemini | Google NotebookLM | Zapier | AI Productivity Platforms PLATFORMS & SYSTEMS ERP / CRM • NetSuite (Admin & Project Management) | Odoo| Salesforce | Zoho | HubSpot Project & Workflow Management • Asana| Monday dot com | Trello | Jira | Avaza Process Mapping & Documentation • Lucidchart | Microsoft Visio | Notion Business Intelligence & Analysis • Excel | Google Sheets | Reporting & KPI Systems PROFESSIONAL BACKGROUND ✔ 20+ years in business operations, strategy, and project delivery ✔ 14+ years in senior leadership and operational management ✔ MBA - United States – Business Process Reengineering & General Management ✔ Bachelor of Science – Computer Science ✔ $100K+ Earned on Upwork ✔ 100% Job Success Score ✔ Top Rated Plus CERTIFICATIONS & EXECUTIVE TRAINING • Generative AI for Project Managers – IBM (2026) - Generative AI: Introduction and Applications - Generative AI: Prompt Engineering - Generative AI: Unleash Your Project Management Potential • Managing Projects in Notion – Coursera Project Network (2025) • Business Metrics for Data-Driven Companies – Duke University (2025) • Use RACI Charts for Work Management with Asana – Coursera Project Network (2025) • Improve Efficiency in Asana for Project Managers – Coursera Project Network (2025) • AI for Everyone – DeepLearning.ai (2024) • Oracle NetSuite Partner SuiteSuccess Methodology – Oracle University (2024) • Jira Fundamentals Training – Atlassian (2024) • Managing the Company of the Future – University of London (2022) • Design Thinking for Innovation – University of Virginia Darden (2022) • Digital Transformation – Boston Consulting Group (2021) 💡 Whether you’re implementing a new system, redesigning a business process, scaling operations, or building a more structured operating model, I can help turn complexity into clarity and execution.

- I am Professionally trained and optimize product feeds for some well-known brands. I also handle and resolve Google Merchant Center errors. - Expert in using different feed optimization platforms like DataFeedWatch & Feedonomics. I can also use the Google sheet method and Feed Rules in Google Merchant Center to improve the Content API feed. - Expert in analyzing store's product data and integrating to feed optimization platform

I am an Industrial Engineer who focuses on streamlining current processes and finding ways on how to simplify or shorten a process by eliminating waste and unnecessary steps along the way. With the enhanced process flow charts I help web developers in making web-based systems as well as making sure that the system is free from bugs and errors. Also, I specialize in creating different types of Process Flow Charts. 1. City Government of Baguio - Quality Management Systems Core Team Role: Asst. Lead Coordinator - Process Improvement Team * Conduct Process Mapping and Review Performance metrics to determine the current process, including active and recurring issues to help identify improvements in various offices. * Evaluate, prioritize, and implement improvement opportunities. * Conducts time studies and documented different processes and processing time. Role: Technical Secretariat - QMS Core Team * Facilitate provision of logistics to enable the conduct of meetings such as management review. * Prepare and Distribute agenda to all those concerned. * Monitor agreements and actions to be taken. * Provide QMS updates/reports of the summary/consolidated audit results, and status to the Top Management and the QMS Team. * Assist the QMS Steering Committee in monitoring the implementation and effectiveness of the necessary corrections and corrective actions, and preventive actions Role: Industrial Engineer | QA Tester * Streamlined and designed an online application process for Certain Permit Processing * Conducted quality checks and assisted in the development of the web-based system * Led a team of developers in creating web-based applications * Assisted in process improvements to enhance project outcomes Trainings: Lean Six Sigma Yellow Belt Training Course on Service Quality Management Training Course on Auditing Management Systems Training Course on ISO 9001:2015 QMS Requirements and Documentation

A techy CPA by heart! Love to offer my assistance to business owners and individuals in fixing and updating their accounting records. It makes me happy that they are aware of their business standing and that they can focus on planning on growing the business and create more opportunities with the use of the updated and accurate company financials available through my thorough work. Have been an accountant using SAP for 5 years and Quickbooks for more than 8 years and counting. Am still learning more accounting software such as Xero, Freshbooks, MYOB etc. Amazed by the technology around, have been an IT-Software Specialist for 2 years learning how to configure SAP Business One and SAP ERP. Reviewed Accounting/Bookkeeping skills and took up TESDA Bookkeeping Certification, Freshbooks Certified Beancounters Group-Internet Based Training, Certified Quickbooks Online ProAdvisor.

• More than sixteen years of employment handling various documents, administrative/clerical tasks, data processing, database maintenance, and data input • More than seven years of handling materials, dispatching, expediting, inventories, and warehousing • Ability to handle word processing and desktop publishing-related jobs with the use of Microsoft Word, Excel, PowerPoint, Visio, Adobe Acrobat, Photoshop, Google Docs, and Google Sheet • Knowledge in basic computer programming/database operation including FoxPro, C-Language, Microsoft Access and Visual Basic • Knowledge in various software such as Marian/SmartPlant, CMMS (Maximo), Proliance, Aconex, Wrench, SAP, Oracle System, ODMS, SharePoint, Documentum, ECMS, Salesforce and Synxis