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✅ 𝗘𝗻𝘁𝗿𝗲𝗽𝗲𝗻𝘂𝗲𝗿 𝘁𝘂𝗿𝗻𝗲𝗱 𝗳𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗿. ☑️ 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. 💥 𝟱𝟬+ 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 & 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗲𝘅𝗽𝗲𝗿𝘁𝗹𝘆 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱. 𝗘𝗙𝗙𝗜𝗖𝗜𝗘𝗡𝗖𝗬 ⬆️ - 𝗤𝗨𝗔𝗟𝗜𝗧𝗬 ⬆️ - 𝗜𝗧𝗘𝗥𝗔𝗧𝗜𝗩𝗘 𝗟𝗘𝗔𝗥𝗡𝗜𝗡𝗚 ⬆️ - These are the outcomes you can expect to achieve with your development team sprints while working together. ☑️ 𝗚𝗘𝗧 𝗙𝗨𝗡𝗗𝗜𝗡𝗚 - ☑️ 𝗥𝗘𝗟𝗘𝗔𝗦𝗘 𝗔 𝗣𝗥𝗢𝗙𝗜𝗧𝗔𝗕𝗟𝗘 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 - ☑️ 𝗚𝗘𝗧 𝗜𝗡𝗩𝗘𝗦𝗧𝗠𝗘𝗡𝗧𝗦 - These are the outcomes you can expect after our work is done. What’s 𝗺𝘆 𝘀𝗲𝗰𝗿𝗲𝘁 to delivering exceptional product management? Outside of more than a decade of full-time experience and a proven track record of success, it’s two 𝗕𝗜𝗚 things: 1️⃣ I’ve actually been a business owner and entrepreneur. I have a 360 degree perspective on the pitfalls and fastracks to success you are guaranteed to face. 2️⃣ Best practice obsession. Scrum, Agile and other project management frameworks have 𝗕𝗜𝗚 promises of great results. It only works when they’re 𝗖𝗢𝗥𝗥𝗘𝗖𝗧𝗟𝗬 implemented. Jr. product managers will let you (the client) steer the ship off course with their anecdotal opinions and experience. I will not. I’m not afraid to push back when needed - I’ll lead your team to success and help you understand exactly why my approach will work. ❝ 𝙒𝙞𝙡 𝙞𝙨 𝙩𝙝𝙚 𝙘𝙧è𝙢𝙚 𝙙𝙚 𝙡𝙖 𝙘𝙧è𝙢𝙚. 𝘼+ 𝙡𝙚𝙫𝙚𝙡. 𝙏𝙤𝙥 𝙩𝙖𝙡𝙚𝙣𝙩. 𝙃𝙚'𝙨 𝙩𝙝𝙚 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙖𝙣𝙙 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙚𝙦𝙪𝙞𝙫𝙖𝙡𝙚𝙣𝙩 𝙤𝙛 𝙩𝙝𝙚 𝙖𝙡𝙡-𝙨𝙩𝙖𝙧 𝙖𝙩𝙝𝙡𝙚𝙩𝙚 𝙮𝙤𝙪 𝙗𝙧𝙞𝙣𝙜 𝙞𝙣 𝙬𝙝𝙚𝙣 𝙩𝙝𝙚 𝙜𝙖𝙢𝙚 𝙞𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙡𝙞𝙣𝙚, 𝙢𝙚𝙧𝙚 𝙨𝙚𝙘𝙤𝙣𝙙𝙨 𝙖𝙧𝙚 𝙧𝙚𝙢𝙖𝙞𝙣𝙞𝙣𝙜 𝙤𝙣 𝙩𝙝𝙚 𝙘𝙡𝙤𝙘𝙠, 𝙖𝙣𝙙 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 𝙩𝙤 𝙘𝙤𝙣𝙛𝙞𝙙𝙚𝙣𝙩𝙡𝙮 𝙘𝙤𝙪𝙣𝙩 𝙤𝙣 𝙖 𝙡𝙚𝙖𝙙𝙚𝙧 𝙩𝙤 𝙗𝙚 𝙘𝙤𝙤𝙡 𝙖𝙣𝙙 𝙘𝙖𝙡𝙢 𝙪𝙣𝙙𝙚𝙧 𝙥𝙧𝙚𝙨𝙨𝙪𝙧𝙚, 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙩𝙝𝙚 𝙬𝙞𝙣𝙣𝙞𝙣𝙜 𝙨𝙝𝙤𝙩, 𝙖𝙣𝙙 𝙩𝙤 𝙢𝙖𝙠𝙚 𝙞𝙩 𝙡𝙤𝙤𝙠 𝙚𝙛𝙛𝙤𝙧𝙩𝙡𝙚𝙨𝙨. 𝙒𝙞𝙡 𝙞𝙨 𝙖𝙗𝙨𝙤𝙡𝙪𝙩𝙚𝙡𝙮 𝙘𝙡𝙪𝙩𝙘𝙝. 𝙒𝙞𝙡 𝙝𝙖𝙨 𝙩𝙝𝙚 𝙬𝙞𝙣𝙣𝙞𝙣𝙜 𝙘𝙤𝙢𝙗𝙞𝙣𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙩𝙬𝙤 𝙙𝙚𝙘𝙖𝙙𝙚𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚, 𝙖 𝙘𝙝𝙖𝙧𝙢𝙞𝙣𝙜 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙩𝙮, 𝙩𝙝𝙚 𝙢𝙞𝙣𝙙𝙨𝙚𝙩 𝙤𝙛 𝙖𝙣 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙙 𝙚𝙣𝙩𝙧𝙚𝙥𝙧𝙚𝙣𝙚𝙪𝙧, 𝙩𝙝𝙚 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙡𝙚𝙖𝙙 𝙬𝙞𝙩𝙝 𝙢𝙞𝙣𝙞𝙢𝙖𝙡 𝙜𝙪𝙞𝙙𝙖𝙣𝙘𝙚, 𝙖𝙣𝙙 𝙖 𝙥𝙧𝙤𝙖𝙘𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙚𝙢𝙥𝙖𝙩𝙝𝙚𝙩𝙞𝙘 𝙖𝙥𝙥𝙧𝙤𝙖𝙘𝙝 𝙩𝙤 𝙠𝙚𝙚𝙥 𝙮𝙤𝙪𝙧 𝙢𝙤𝙨𝙩 𝙘𝙧𝙞𝙩𝙞𝙘𝙖𝙡 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙛𝙪𝙡𝙡 𝙨𝙩𝙚𝙖𝙢. 𝙒𝙞𝙡 𝙝𝙖𝙨 𝙤𝙫𝙚𝙧𝙨𝙚𝙚𝙣 𝙤𝙪𝙧 𝙢𝙤𝙨𝙩 𝙝𝙞𝙜𝙝-𝙥𝙧𝙤𝙛𝙞𝙡𝙚 𝙖𝙣𝙙 𝘼-𝙡𝙞𝙨𝙩 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙖𝙣𝙙 𝙝𝙖𝙨 𝙠𝙚𝙥𝙩 𝙩𝙝𝙚𝙢 𝙛𝙪𝙡𝙡𝙮 𝙚𝙣𝙜𝙖𝙜𝙚𝙙 𝙩𝙝𝙧𝙤𝙪𝙜𝙝𝙤𝙪𝙩, 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢𝙨 𝙢𝙤𝙩𝙞𝙫𝙖𝙩𝙚𝙙, 𝙖𝙣𝙙 𝙝𝙖𝙨 𝙢𝙖𝙙𝙚 𝙞𝙩 𝙢𝙪𝙘𝙝, 𝙢𝙪𝙘𝙝, 𝙢𝙪𝙘𝙝 𝙚𝙖𝙨𝙞𝙚𝙧 𝙛𝙤𝙧 𝙢𝙚 𝙩𝙤 𝙧𝙚𝙨𝙩 𝙚𝙖𝙨𝙮 𝙖𝙩 𝙣𝙞𝙜𝙝𝙩 𝙠𝙣𝙤𝙬𝙞𝙣𝙜 𝙩𝙝𝙖𝙩 𝙖 𝙩𝙧𝙪𝙚 𝙚𝙭𝙥𝙚𝙧𝙩 𝙞𝙨 𝙩𝙖𝙠𝙞𝙣𝙜 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙨𝙖𝙢𝙚 𝙖𝙩𝙩𝙚𝙣𝙩𝙞𝙤𝙣 𝙄 𝙬𝙤𝙪𝙡𝙙 𝙜𝙞𝙫𝙚 𝙩𝙝𝙚𝙢 𝙖𝙣𝙙 𝙨𝙤 𝙢𝙪𝙘𝙝 𝙢𝙤𝙧𝙚. 𝙒𝙚 𝙬𝙞𝙡𝙡 𝙘𝙤𝙣𝙩𝙞𝙣𝙪𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙒𝙞𝙡 𝙖𝙨 𝙢𝙪𝙘𝙝 𝙖𝙨 𝙥𝙤𝙨𝙨𝙞𝙗𝙡𝙚, 𝙖𝙣𝙙 𝙄 𝙬𝙤𝙪𝙡𝙙 𝙚𝙣𝙘𝙤𝙪𝙧𝙖𝙜𝙚 𝙮𝙤𝙪 𝙩𝙤 𝙙𝙤 𝙩𝙝𝙚 𝙨𝙖𝙢𝙚. 𝙃𝙚 𝙞𝙨 𝙖 𝙩𝙧𝙪𝙚 𝙘𝙧𝙖𝙛𝙩𝙨𝙢𝙖𝙣 𝙖𝙣𝙙 𝙬𝙤𝙧𝙩𝙝 𝙚𝙫𝙚𝙧𝙮 𝙥𝙚𝙣𝙣𝙮. 𝘿𝙤 𝙮𝙤𝙪 𝙖𝙣𝙙 𝙮𝙤𝙪𝙧 𝙩𝙚𝙖𝙢 𝙖 𝙛𝙖𝙫𝙤𝙧 𝙖𝙣𝙙 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝘼𝙎𝘼𝙋 𝙞𝙛 𝙮𝙤𝙪 𝙖𝙧𝙚 𝙛𝙤𝙧𝙩𝙪𝙣𝙖𝙩𝙚 𝙚𝙣𝙤𝙪𝙜𝙝 𝙩𝙤 𝙛𝙞𝙣𝙙 𝙝𝙞𝙢 𝙬𝙞𝙩𝙝 𝙖𝙫𝙖𝙞𝙡𝙖𝙗𝙞𝙡𝙞𝙩𝙮! ❞ 🗣 𝙅𝙖𝙨𝙤𝙣 𝘼𝙗𝙡𝙚𝙨 - 𝘾𝙀𝙊/ 𝙏𝙚𝙖𝙢 𝘾𝙤𝙖𝙘𝙝 - 𝙀𝙩𝙝𝙤𝙙𝙚 🗣 The types of work my clients commonly ask for my help with include: ☑️ Hands-On Product Management, Product Building Execution & Product Strategy ☑️ Product Growth Strategy ☑️ Project Management (PM) ☑️ Project Management Frameworks (Scrum, Agile, Kanban) ☑️ Sprint & Iterative Development ☑️ Team Efficiency, Consistent Output & Quality Output Improvements ☑️ Team Building ☑️ Churn Rate Troubleshooting ☑️ Roadmaps & Timelines ☑️ Stakeholder Communication Platforms & Software I commonly use include: ☑️ Project Management (Jira, Confluence) ☑️ Product Analytics (Amplitude, Mode) ☑️ Messaging (Slack) ☑️ Development Release Management (Github, CircleCI) ☑️ Design (Figma) ☑️ Visual Frameworks (Miro) ☑️ Email Marketing (Vero) ☑️ Usability Testing (UserTesting) 📞 Invite me to your project on Upwork or send a direct message and I’ll reach out to find out if you would be a good fit to have a complimentary consultation call with me. 📞 Thank you for taking some time to learn about me. Talk soon! Wilhem Van Auken

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

I am a Mechanical Design Engineer with over 7 years of experience in new product development and product lifecycle management. My expertise includes transforming innovative concepts into functional prototypes and overseeing every stage from design to high-volume production. I possess a strong ability to apply engineering principles efficiently, ensuring reliable solutions that meet user needs. Collaboration is key to my approach, and I actively engage with cross-functional teams and suppliers to enhance project outcomes. Whether it's rapid prototyping or optimizing product aesthetics, I focus on delivering impactful designs that elevate user experience. If you're looking for a detail-oriented engineer who can elevate your product development process, let's discuss your project and explore how I can contribute to your success.

I'm a product and marketing strategist with over 20 years of experience across consumer apps, e-commerce platforms, and enterprise software, including director-level roles at companies like T-Mobile, where I worked on the flagship consumer app serving millions of users. I also own and operate a retail franchise store that consistently ranks among the top performing locations in Washington state, and I run all of its marketing across Meta ads, SEO, TikTok, Whatnot, and in-store events. That combination of corporate product experience and real-world business ownership shapes how I think about every engagement. I care about revenue, margins, and what actually works. I work best with teams and business owners who need someone who can own both the strategic and execution sides without requiring a lot of hand-holding. What I typically help with: - Marketing, product, and business consultation - Product roadmapping and prioritization - Go-to-market strategy and launch planning - Multi-channel marketing, brand strategy and execution - Growth and conversion optimization - Data analysis to identify what is driving or hurting performance - Stakeholder alignment across engineering, marketing, and business I'm based in the Pacific Northwest, work async-friendly, and communicate directly. Let's talk.

Hi, I’m Jamie Robinson — a UX consultant with a background in software engineering and a master’s degree in Human-Computer Interaction and UX. I help SaaS companies improve usability, reduce friction, and create clearer user experiences through UX audits and interface redesigns. My approach combines technical understanding with user-centered design principles, allowing me to identify usability issues that impact onboarding, navigation, and overall product experience. I’m especially interested in simplifying complex workflows and helping products feel more intuitive for real users. Whether it’s improving a signup flow, refining a dashboard, or identifying conversion blockers, my goal is to create experiences that are both functional and easy to use.

With a strong background in web/software testing, technical writing, project management, and business analysis, I possess a diverse set of technical skills that enable me to drive successful digital transformation initiatives. My expertise spans various domains, including product management, agile methodologies, web development, and data-driven decision-making. Product Management and Agile Methodologies As a Certified Scrum Product Owner and ScrumMaster, I excel in leveraging agile frameworks to deliver high-quality products and solutions. I have extensive experience in creating and prioritizing user stories, managing product backlogs, and facilitating sprint planning, grooming, and retrospective meetings. My proficiency in tools like Azure DevOps, JIRA, and Airtable allows me to streamline product development processes and ensure seamless collaboration among cross-functional teams. Web Development and Content Management I possess hands-on experience with web development technologies such as HTML, CSS, and JavaScript, enabling me to contribute to front-end development efforts. Additionally, my expertise in content management systems and search services like Sitecore and Coveo empowers me to lead website personalization and optimization initiatives. I have successfully implemented A/B testing strategies, resulting in significant improvements in user engagement and conversion rates. Data Analysis and Process Optimization With a Lean Six Sigma/DFSS Green Belt certification, I am adept at conducting gap analyses, identifying process inefficiencies, and implementing data-driven solutions to streamline operations. My ability to map current and future state processes, coupled with my expertise in tools like PowerAutomate and Roadmunk, allows me to design and implement optimized workflows that enhance productivity and operational efficiency. Collaboration and Communication Effective communication and collaboration are at the core of my approach. I excel in liaising between IT partners, business stakeholders, and development teams, ensuring that requirements and technical constraints are well-understood by all parties. My ability to facilitate cross-functional collaboration and foster a shared understanding of project goals and objectives contributes to the successful delivery of complex initiatives. With a diverse skill set spanning product management, agile methodologies, web development, data analysis, and process optimization, I am well-equipped to drive digital transformation initiatives and deliver innovative solutions that align with business objectives. My technical expertise, coupled with strong communication and collaboration skills, positions me as a valuable asset in driving organizational success in today's rapidly evolving digital landscape.