What is a telemarketer?
A telemarketer is an outbound telephone professional capable of connecting with prospective customers, respondents and others within a target audience for the purpose of sales, surveys or appointment setting. A capable telemarketer exhibits an engaging personality and is able to put others at ease over the phone in order to accomplish their personal or professional objectives.
How do you hire a telemarketer?
You can source telemarketing talent on Upwork by following these three steps:
- Write a project description. You’ll want to determine your scope of work and the skills and requirements you are looking for in a telemarketer.
- Post it on Upwork. Once you’ve written a project description, post it to Upwork. Simply follow the prompts to help you input the information you collected to scope out your project.
- Shortlist and interview telemarketers. Once the proposals start coming in, create a shortlist of the professionals you want to interview.
Of these three steps, your project description is where you will determine your scope of work and the specific type of a telemarketer you need to complete your project.
How much does it cost to hire a telemarketer?
Rates can vary due to many factors, including expertise and experience, location, and market conditions.
- An experienced telemarketer may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
- A contractor who is still in the process of building a client base may price their telemarketing services more competitively.
Rates typically charged by telemarketers on Upwork are:
- Beginner: $8 per hour
- Intermediate: $13 per hour
- Advanced: $33 per hour
Which one is right for you will depend on the specifics of your project.
How do you write a telemarketer job post?
Your job post is your chance to describe your project scope, budget, and talent needs. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.
Job post title
Create a simple title that describes exactly what you’re looking for. The idea is to target the keywords that your ideal candidate is likely to type into a job search bar to find your project. Here are some sample a telemarketer job post titles:
- Telemarketers needed to contact potential customers of our fish tank cleaning services
- Expert telemarketer that can put our prospects at ease
- Need telemarketers to contact likely voters for weekly presidential poll
Project description
An effective telemarketer job post should include:
- Scope of work: From the ability to connect with various personality types to regularly closing sales, list all the deliverables you’ll need.
- Project length: Your job post should indicate whether this is a smaller or larger project.
- Background: If you prefer experience with certain industries, products, or a certain time of day, mention this here.
- Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.
Telemarketer job responsibilities
Here are some examples of telemarketer job responsibilities:
- Describe the product to prospective customers during outbound calling sessions
- Work through customer issues pertaining to different products or services
- Follow script and gather information for daily survey talley
Telemarketer job requirements and qualifications
Be sure to include any requirements and qualifications you’re looking for in a telemarketer. Here are some examples:
- Must exhibit excellent listening skills
- Ability to accurately follow the script and respond to each objection accordingly a must
- Experience in customer service a plus