Hello! I’m an experienced Cold Caller, Customer Support Representative, and Virtual Assistant with a strong background in lead generation, appointment setting, and client communication across industries such as Real Estate, SaaS, Insurance, Roofing, Home Services, and E-commerce.
Virtual Assistance
Cold Calling
Lead Generation
Marketing
CRM Software
Customer Support
Francesca M.
Detroit, Michigan
$45/hr
5.0
15 jobs
Welcome! I’m thrilled you’re here.
With over 10 years of experience in the entertainment industry and virtual assistant world, I bring a unique blend of creativity, organization, and professionalism to every project.
My background includes:
Entertainment & Business Affairs: Music sync licensing, artist relations, and creative project coordination
High-Net-Worth Personal & Virtual Assistance: Calendar management, travel coordination, confidential correspondence, and executive support
Project Management & Budgeting: Overseeing creative projects from concept to completion, ensuring deadlines and budgets are met
Music Legal & Licensing Support: Experience reviewing contracts, rights clearances, and sync licensing deals
Whether you need help managing your creative business, streamlining your operations, or handling day-to-day administrative tasks, I’m here to make your workload lighter and your results stronger.
Let’s collaborate to bring your vision to life - efficiently, professionally, and with a touch of creative flair.
Ready to get started? Send me a message and let’s discuss how I can support your goals
Virtual Assistance
Social Media Management
Microsoft Office
Social Media Marketing
Travel & Hospitality
Marketing Management
Market Research
Media Relations
Brand Consulting
Personal Budgeting
Music Placement
Music Promotion Consultation
Luciana J.
Reed City, Michigan
$30/hr
5.0
131 jobs
I’m a C-level Executive Assistant and Ecommerce Operations Specialist who supports founders and executives behind the scenes so they can focus on growth, decisions, and leading their business.
I specialize in bringing structure to fast-moving environments — managing priorities, coordinating operations, and making sure nothing falls through the cracks. Whether it’s handling executive support, overseeing ecommerce workflows, or supporting content and customer operations, I help keep everything running smoothly and efficiently.
With over 10 years of experience across ecommerce, logistics, and executive support, I understand how to operate at both a detailed and strategic level. I’m proactive, highly organized, and dependable — someone you don’t have to follow up with.
My goal is simple: make your day easier, protect your time, and help your business run better.
If you’re looking for a reliable right hand who can step in and take ownership, I’d love to connect.
💡 How I Can Help:
🛍️ Ecommerce & Logistics Support
– Product listing & inventory updates (Shopify, Amazon, Etsy, BigCommerce)
– Order processing, 3PL coordination (ShipStation, ShipHero, Shipmonk, SFC)
– Vendor communication, tracking, and international shipping workflows
📲 Social Media & UGC Creation
– Daily platform management (TikTok, Instagram, Facebook, Pinterest)
– Meta Business Suite, scheduling, brand voice & engagement
– Short-form video creation, product demos, lifestyle content
📧 Email & Automation
– Campaign setup, automation, segmentation (Mailchimp, Kajabi, Keap, MailerLite)
– List management and performance review
🤖 AI-Powered Content & Chat Workflows
– ChatGPT for writing prompts, chatbot flows, and email replies
– Content ideas, captions, scripts, and automation support
🗃️ Executive & Admin Assistance
– Calendar management, invoicing, research, customer support
– Tools: Notion, Asana, QuickBooks, Google Workspace, Salesforce, Freshdesk
🧰 Tools I Use:
Shopify • Amazon Seller Central • Etsy • ShipStation • Canva • Meta Suite • CapCut • Mailchimp • ChatGPT • Notion • Asana • QuickBooks • Kajabi • Keap • Salesforce • Google Suite • Filemaker
If you’re looking for someone who can jump in, organize the chaos, and support both your operations and content — I’m ready when you are. Let’s grow your brand, together.
Administrative Support
Data Entry
Microsoft Excel
Microsoft Word
Social Media Management
ChatGPT
Customer Support
Logistics Coordination
Shopify
Order Tracking
Management Skills
Project Logistics
Shipping & Order Fulfillment Software
Google Workspace
Sarah B.
Marquette, Michigan
$15/hr
5.0
42 jobs
With 12 years of healthcare experience: including 7 years as a CNA and 5 years as an RN, working within Magnet hospital environments: I bring the organization, communication, and problem-solving skills that come from high-pressure, patient-centered settings. My background includes telemetry patient care, case management, supervision, documentation, coordination, and working closely with interdisciplinary teams. I now provide reliable virtual assistant and administrative support, including scheduling, email management, customer/client communication, data entry, research, and healthcare-adjacent support. As a U.S.-based professional, I’m known for empathy, discretion, strong attention to detail, and calm professionalism under pressure
Data Entry
Virtual Assistance
Research Summary
Quality Assurance
Proofreading
Report Writing
Meagan M.
Alpena County, Michigan
$20/hr
4.0
6 jobs
I'm Meagan Marciniak, a detail-oriented and adaptable professional with experience in customer support, data entry, and general admin assistance. I'm also skilled in creating clean, visually appealing designs - from social media posts to branded documents. My goal is to make things not only run smoothly but look professional, whether that's managing emails, organizing data, providing customer service, or formatting graphics and documents for client use.
I offer:
Customer Service
Data Entry
Canva
Basic graphic design
Typography
Virtual Assistance
Social Media Replies or inbox management
Scheduling, travel booking, research, etc.
Customer Service
Data Entry
Scheduling
Virtual Assistance
Canva
Etsy
Digital Marketing Strategy
Ecommerce Website Development
Digital Marketing
Data Analytics
Digital Design
Graphic Design
Etsy Listing
SEO Keyword Research
Social Media Management
Saad K.
West Bloomfield Township, Michigan
$10/hr
4.8
112 jobs
I am a Customer Support Specialist, Virtual Assistant, and Graphic Designer with over 5 years of professional experience helping businesses deliver exceptional customer experiences, streamline operations, and build strong brand identities. My career has been shaped by a passion for supporting businesses in multiple ways, whether it’s through handling customer service inquiries, managing back-office tasks, or designing creative visuals that elevate brand presence.
🔹 Customer Support Excellence
I specialize in providing multi-channel customer service (phone, email, live chat, and social media) for businesses in industries like eCommerce, healthcare, technology, and service-based companies. My approach is always customer-first, combining empathy, patience, and professionalism to resolve issues quickly while ensuring clients feel valued and supported. I am skilled at handling:
Order tracking and returns management
Product/service inquiries
Troubleshooting and escalations
CRM systems such as Zendesk, Freshdesk, HubSpot, and Intercom
Maintaining detailed records and ensuring customer satisfaction
🔹 Virtual Assistance & Administrative Support
As a Virtual Assistant, I have helped busy entrepreneurs, executives, and business owners manage their day-to-day operations efficiently. My skills include:
Scheduling and Calendar Management (appointments, meetings, and reminders)
Data Entry and Database Management with 100% accuracy
Inbox Management – keeping emails organized and prioritized
Project Coordination using tools like Microsoft Teams, Slack, Asana, and ClickUp
Travel Planning & Research for personal and business trips
I pride myself on being reliable, detail-oriented, and proactive, ensuring nothing slips through the cracks.
🔹 Graphic Design Skills
In addition to my support services, I bring creative expertise in graphic design. I’ve worked with brands to design:
Social media posts and ad creatives
Infographics and presentations
Business cards, flyers, and brochures
Email templates for platforms like Klaviyo and Mailchimp
UI/UX mockups in Adobe Creative Cloud, Canva, and Figma
This unique combination of administrative precision and creative design allows me to support businesses not only operationally but also visually.
🔹 Why Work With Me?
Experience: Over 5 years in customer support and virtual assistance.
Versatility: A professional who can manage customer communication, scheduling, data entry, and design projects.
Tools: Proficient with Shopify, Zendesk, Freshdesk, HubSpot, Microsoft Office Suite, Google Workspace, Adobe Creative Cloud, Canva, and Figma.
Attitude: Calm, empathetic, and solutions-driven. I enjoy solving problems and making processes smoother.
Commitment: I believe in long-term relationships and always give my full dedication to every role or project.
📩 Let’s Connect!
If you’re looking for a reliable, detail-oriented, and multi-skilled professional who can handle customer support, VA tasks, scheduling, data entry, and graphic design, I’d love to collaborate. Let’s work together to deliver excellent results, grow your business, and make your operations more efficient while keeping your customers happy.
Customer Support Specialist | Virtual Assistant | Data Entry Expert | Administrative Support | Remote Customer Service | Healthcare Scheduling | CRM Specialist | Zendesk | Freshdesk | HubSpot | Virtual Assistance | Calendar Scheduling | Email Management | Order Tracking | eCommerce Customer Support | Graphic Designer | Social Media Graphics | Adobe Creative Cloud | Canva | Figma | Online Support | Live Chat Support | Call Center Support | Remote Assistant | Customer Experience | Problem Solving | Back-Office Support | Reliable Virtual Assistant
Customer Service
Virtual Assistance
Customer Support
Customer Care
Social Customer Service
Lead Generation
B2B Lead Generation
CRM Software
Customer Portal
Customer Satisfaction
Email Support
Online Chat Support
Phone Support
Customer Service Chatbot
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