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Hello and welcome to my profile! ✪ Top Rated Freelancer ✪ 10+ Years Experience ✪ Availability 40-50 hrs./week ✪ 100% Client Satisfaction ✪ 100+ Total Jobs complete An experienced virtual assistant skilled in lead generation, social media management, and administrative support. Successfully managed various projects, including mobile app testing, Arabic translations, and data-related tasks such as PDF conversions and lead generation. Proficient in utilizing tools for efficient client communication and data organization. Core skills include data entry, customer service, and mobile app testing, ensuring comprehensive support for optimizing business operations

Hi! I’m Gresela — friendly, organized, and passionate about helping businesses grow. With experience in sales, customer service, and marketing, I bring strong communication skills and a creative eye to every project. I’m skilled in Canva, Microsoft, and Google tools, and I love making things run smoothly while helping your brand shine! ✨

Are you in need of a top-notch Virtual Assistant, Customer Service Champion, Social Media Manager, Lead Generator, and Appointment Setter who can provide excellent support and services? Look no further! With over 17 years of experience in various industries, I have honed my skills in administration, customer service, sales, and marketing, making me a reliable and efficient partner for your business. Here's what I can offer you: ✅ A WIDE RANGE OF SERVICES ✅ I can handle tasks such as Email Marketing & Management, Database Management, Coordinating Tasks, List Building, Lead Generation, Business Development, Data Entry & Analysis, Clerical Task Procedures Development, Departmental Workflow Development, Form Development, Online Research, Data Scraping, File Management & Maintenance, Screening & Hiring Required Staff, Backlink Management, Social Media Management & Marketing, Facebook Ads Campaign, Other Wide-ranging Administrative Duties, Clerical & Secretarial Duties, and more. ✅ SKILLS & ABILITIES THAT STAND OUT ✅ I possess excellent Interpersonal Skills, Communication Skills, Good Computer Knowledge, Internet & Software Savvy, Time Management, Flexibility, Resilience, Organizational Skills, Customer Service Skills, Detail-oriented, Team Player, and Ability to develop, execute, integrate, and track creative marketing materials, Strong verbal and written communication skills, including dealing with customer complaints, and more. ✅ TOOLS I AM PROFICIENT IN ✅ I have extensive experience working with Google Suite, Trello, Basecamp, ClickUp, Monday, Asana, Microsoft Office, Slack, LinkedIn Sales Navigator, Zoom, Ulinc, Hubspot, Calendly, Snovio, Tettra, Asana, and other Software & Project Management Tools, etc. In addition to my technical skills, I also possess qualities such as integrity, intelligence, high energy, the ability to work in fast-paced environments, and an eagerness to embrace new ideas. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for its clients, and is well-known for its explicit services. I am confident that my dedication, experience, and advanced skills would make me an ideal match for the position you are hiring for. Let's connect and see how I can help take your business to the next level!

Hi, I’m Nur Azizah, a detail-oriented Virtual Assistant and Executive Assistant with experience supporting founders, small businesses, and remote teams with day-to-day operations and administrative support. Since 2022, I’ve worked as an Executive Assistant helping clients stay organised, manage schedules, coordinate tasks, and handle research and documentation. I enjoy bringing structure to busy workflows and making sure nothing gets missed, so my clients can focus on higher-level priorities. I’m highly experienced in admin support, data entry, lead generation, and social media management. I also assist with file organisation, digital resource management, and creating visually clear materials using Canva. I’m comfortable working across tools like Google Workspace, Notion, and Trello, and I quickly adapt to new systems as needed. I hold a degree in Food Technology from Universitas Terbuka Indonesia (GPA 3.06/4.00), where I was an academic achievement scholarship awardee for five semesters. This background has strengthened my analytical thinking, attention to detail, and discipline in managing tasks efficiently. I’m known for being reliable, proactive, and easy to work with. I don’t just wait for instructions, I take initiative, follow through, and ensure tasks are completed accurately and on time. I also enjoy supporting clients in improving their systems and workflows for better productivity. If you’re looking for a dependable Executive Assistant who can keep things organised, support your operations, and help your business run more smoothly, I’d love to work with you.

Strategic Operations & Project Management | Executive Support | Solar Operations Specialist Companies hire me when they need someone who can step into complexity and build order, whether that's managing a CEO's dynamic schedule, orchestrating a 1,800-client project pipeline, or coordinating cross-functional installation teams across time zones. I operate at the intersection of execution and strategy. Fully remote, aligned to US working hours, and built for high-volume, high-stakes environments. What I Deliver For Executives (EA + Research) - Recover 5–10 hours/week for founders through calendar optimization, inbox triage, and proactive scheduling across time zones. - Deliver 20+ in-depth research briefs on emerging tech, macro trends, and industry intelligence for blogs, keynotes, and stakeholder conversations. - Zero-error logistics: coordinated 12+ domestic and international trips, including flights, accommodations, ground transport, and visa processing—all on time, every time. For Operations & Customer Success - Manage end-to-end project lifecycles at scale: 300+ → 1,800+ → full portfolio ownership across multiple EPC partners. - Maintain 95%+ on-time milestone completion while reducing handoff delays by ~40% through proactive communication and CRM automation. - CRM mastery: NetSuite, HubSpot, Salesforce, Insightly, JobFlo. I build custom KPI dashboards that drive decision-making and operational efficiency. For Project Management (Solar / Field Operations) - Sole accountability for residential solar projects in the US market, reducing project handoff delays by ~40% and improving milestone completion to 96%. - Coordinate 10+ complex installation schedules per week, synchronizing sales, technicians, permitting, finance, and customers—reducing on-site delays by ~30%. - Conduct QA reviews on 100% of system designs pre-installation, catching 300+ technical discrepancies before they hit the field and preventing costly rework. - Manage 30+ technician dispatches weekly using real-time scheduling tools, ensuring the right person is assigned to the right job at the right time.

☆ 𝗗𝗜𝗚𝗜𝗧𝗔𝗟 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 & 𝗩𝗜𝗥𝗧𝗨𝗔𝗟 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 ☆ 𝗛𝗨𝗕𝗦𝗣𝗢𝗧, 𝗚𝗢𝗛𝗜𝗚𝗛𝗟𝗘𝗩𝗘𝗟 & 𝗞𝗟𝗔𝗩𝗜𝗬𝗢 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗜𝗦𝗧 ☆ 𝗖𝗥𝗠 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ☆ 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 𝗔𝗨𝗧𝗢𝗠𝗔𝗧𝗜𝗢𝗡 ☆ 𝗟𝗘𝗔𝗗 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗜𝗢𝗡 ☆ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 specializing in 𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹, 𝗞𝗹𝗮𝘃𝗶𝘆𝗼, 𝗖𝗥𝗠 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻, 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻. I help business owners, agencies, coaches, consultants, and e-commerce brands streamline their marketing operations, automate repetitive tasks, manage customer relationships, nurture leads, and improve productivity through efficient systems and processes. Whether you need help managing your CRM, generating leads, supporting marketing campaigns, automating workflows, or handling day-to-day operations, I provide dependable support that helps your business run more efficiently. ╰┈➤ 𝗬𝗢𝗨’𝗟𝗟 𝗚𝗘𝗧 𝗔 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 𝗦𝗬𝗦𝗧𝗘𝗠 𝗧𝗛𝗔𝗧 𝗦𝗔𝗩𝗘 𝗧𝗜𝗠𝗘 & 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 𝗚𝗥𝗢𝗪𝗧: ✶ 𝗖𝗥𝗠 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡: Organized contacts, clean databases, structured pipelines, and improved lead management. ✶ 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 𝗔𝗨𝗧𝗢𝗠𝗔𝗧𝗜𝗢𝗡: Automated follow-ups, nurture sequences, workflows, and customer journey systems. ✶ 𝗟𝗘𝗔𝗗 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗜𝗢𝗡: Prospect research, list building, and lead management support. ✶ 𝗘𝗠𝗔𝗜𝗟 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚: Campaigns, automation, customer segmentation, and retention workflows. ✶ 𝗩𝗜𝗥𝗧𝗨𝗔𝗟 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗖𝗘: Administrative support, project coordination, customer support, and operational management. ✶ 𝗥𝗘𝗩𝗘𝗡𝗨𝗘 𝗠𝗔𝗚𝗡𝗘𝗧𝗦: High-converting Meta Ads, Google Ads, and Technical SEO. ✶ 𝗛𝗔𝗡𝗗𝗦-𝗢𝗙𝗙 𝗦𝗖𝗔𝗟𝗜𝗡𝗚: Reclaiming 20+ hours weekly through workflow automation. ✶ 𝗗𝗔𝗧𝗔 𝗣𝗥𝗘𝗖𝗜𝗦𝗜𝗢𝗡: Clean CRM records, GA4 tracking, and ROI-focused dashboards. ✶ 𝗘-𝗖𝗢𝗠 𝗘𝗗𝗚𝗘: Seamless Shopify, Printify, and WooCommerce system integrations. ╰┈➤ 𝐇𝐎𝐖 𝐈 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏: ◉ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 - Lead Generation & Prospect Research - Contact List Building - Email Marketing Campaigns - Social Media Management & Content Scheduling - Content Marketing Support - Competitor & Market Research - Lead Magnets & Customer Journey Support - Basic Meta Ads & Google Ads Support - SEO Research & Keyword Analysis ◉ 𝗖𝗥𝗠 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 (𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹, 𝗔𝗽𝗼𝗹𝗹𝗼) - CRM Setup & Configuration - Pipeline Management - Contact Segmentation - Lead Tracking & Management - Workflow Automation - Lead Routing & Follow-Up Systems - CRM Data Cleanup & Organization - Reporting & Dashboard Management - Zapier, Make & Integration Support ◉ 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 (𝗞𝗹𝗮𝘃𝗶𝘆𝗼, 𝗦𝗵𝗼𝗽𝗶𝗳𝘆) - Welcome Series - Abandoned Cart Flows - Customer Segmentation - Campaign Setup & Management - Email List Management - Retention Marketing Workflows - Shopify Marketing Support - Customer Lifecycle Automation - Email Deliverability Best Practices ◉ 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 - Inbox & Calendar Management - Customer Support - Data Entry & Database Management - Project Coordination - Documentation & SOP Creation - Task & Workflow Management - Administrative Support - Team & Client Communication ◉ 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 - GA4 & Marketing Reporting - UTM Tracking - Marketing Performance Monitoring - Canva Design Support - Figma Collaboration - Marketing Dashboard Support ╰┈➤ 𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 - 𝗖𝗥𝗠 & 𝗦𝗮𝗹𝗲𝘀: HubSpot, GoHighLevel (GHL), Apollo, Pipedrive, Salesforce, Keap - 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Klaviyo, Mailchimp, ActiveCampaign, Beehiiv, Brevo - 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Zapier, Make, n8n, Airtable - 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Meta Ads, Google Ads, SEO, Google Analytics 4 (GA4), Google Tag Manager (GTM) - 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲: Shopify, WooCommerce, Printify, Printful, Amazon - 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 & 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Notion, ClickUp, Trello, Asana, Monday, Google Workspace, Canva ╰┈➤ 𝗪𝗛𝗬 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘? ✔ Digital Marketing & Lead Generation Experience ✔ CRM Management & Marketing Automation Expertise ✔ Strong Communication & Client Support ✔ Organized, Detail-Oriented & Reliable ✔ Process-Driven Problem Solver ✔ Committed to Delivering Quality Work On Time 💬 𝗥𝗘𝗔𝗗𝗬 𝗧𝗢 𝗣𝗨𝗧 𝗬𝗢𝗨𝗥 𝗠𝗔𝗥𝗞𝗘𝗧𝗜𝗡𝗚 𝗔𝗡𝗗 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗢𝗡 𝗔𝗨𝗧𝗢𝗣𝗜𝗟𝗢𝗧? 📩 Send me a message and let's build efficient systems that support your business growth. Digital Marketing | Virtual Assistant | HubSpot | GoHighLevel | Klaviyo | CRM Management | CRM Setup | Marketing Automation | Workflow Automation | Email Marketing | Email Campaigns | Lead Generation