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I am an experienced web designer and developer with experience in front-end development and the use of a variety of CMSs including Wordpress, ExpressionEngine, Craft, Processwire and Statamic. I'm open, honest, reliable and professional, and known for exceeding expectations and offering excellent value for money. I provide web design and development services including project planning, visual and graphic design, coding and programming, and site building.

Problem-Solving Virtual Assistant/Web Developer/Social Media Manager! Truly a Jill of All Trades for your small or start-up business! -28+ Years Web Development Experience -15+ Years WordPress Experience (Avada Expert, Divi Expert, Elementor Expert) -Woocommerce Expert -Canva Genius -Certified Clickup Expert -Fluent Forms Guru -Shopify proficient -Extensive Database Experience (Infusionsoft, ACT!, Cadre, etc) -Office 365 and Google Suite expert -Photoshop, InDesign -Search engine optimization platforms (SEO expert) -Design, layout and typography -Cross-browser compatibility -Quick learner, detail-oriented & tech-savvy -Mobile web design / Responsive design -Social Media guru / Social media expert -Integrating user feedback -Organizational wizard - let's organize your life! (Asana, Slack, etc) -Dropshipping assistant (Amazon, eBay, etc) -Product design -Learndash design / LMS expert -Thinkific -Mailchimp Expert -Constant Contact proficient -Gorgias and Intercom expert I am a very quick learner and will catch on immediately to anything new that you may show me. There is no "hand-holding" with me as I am a confident worker with an excellent sense of detail.

LMS development specialist with expertise in custom development with the following stack- ✅ Web security ✅ WordPress, LearnDash and Moodle ✅ Buddyboss and BuddyPress ✅ Infusionsoft and Memberium ✅ Woocommerce, Membership and Subscription ✅ Uncanny owl and extensions ✅ ActiveCampaign and mailchimp ✅ Elementor, Divi, Astra pro ✅ AWS and Azure hosting ✅ Laravel, React, Angular, Vue ✅ WCAG Compliance Fazlur has excellent programming and database development skill. He has ten years experience with PHP, C# and .net in developing enterprise scale high precision, secure and quality web and desktop applications to handle prescription, diagnostic and medical records for a medical company. Learning Management System (LMS) development is his forte and he excels in LearnDash & custom plugin development. He is also a membership site development specialist. EXECUTIVE SUMMARY Eight years hands on experience in designing and developing multi-tier complex and mission critical database driven .Net applications using Object Oriented Design and Development methodologies Five years hands on experience in B2B integration utilizing SOAP, Rest, WCF, XML, XSD, XSLT, C#, VB.Net Advanced level of knowledge and experience with Microsoft SQL Server 2005/2008 in database design and complex T-SQL programming (Stored Procedure and Function writing), Triggers, Cursors, Transaction Control, Security. Integration of SSRS with ASP.NET and Win form application Strong background in ASP.NET. Experienced in developing multi tier windows service, web and networked application utilizing ASP.NET, C#, VB.NET, AJAX Experience in the development and management of IT projects, strategy, and business process, information, application and technology architecture Able to understand complex business integration problems and determine the impact on information architecture. Have high attention to detail – provides regular data extraction and analysis for client to submit to ACCC and other regulatory bodies Well organised and self motivated – Has taken multiple initiatives and work from the inception phase collaboratively with mid level managers and external stakeholders to provide multichannel integration, e-commerce and direct debit integration, sms integration and many other projects. Constantly achieved quality outcomes under tight deadlines Experience with managing full SDLC utilizing agile and structured methodologies and leading development team Masters degree in Software and Information Technology from the University of Technology, Sydney (UTS) with distinction

I help businesses improve operations, eliminate manual work and build scalable systems using automation, AI and process improvement. Over the past several years I have worked across business operations, project management, customer operations and workflow automation while also building and operating multiple businesses of my own. My experience includes: • Workflow design and automation using Make (formerly Integromat), APIs, webhooks and AI tools • AI integrations including OpenAI, Claude and Perplexity • Process mapping, SOP development and operational improvement • Project management and stakeholder coordination • Remote team and freelancer management • CRM, Google Workspace and business system integrations • Reporting, documentation and workflow optimisation Recent projects include: • JobSearchPro – An AI-powered platform that analyses resumes, sources suitable jobs, applies matching logic, generates tailored cover letters and delivers results automatically. • HireBoost – An automated lead generation and outreach system that sources opportunities, verifies contacts, removes duplicates and launches outbound campaigns automatically. • Business Operations Consulting – Helping businesses improve workflows, document processes, implement systems and reduce operational bottlenecks. I enjoy taking processes that are fragmented, repetitive or heavily reliant on manual effort and turning them into structured, repeatable systems that scale. Whether you need workflow automation, operational improvement, project coordination or AI-powered business processes, I focus on practical solutions that deliver measurable results.

If your business only works because certain people make it work… you don’t have a system yet. That’s where I come in. I’m Amanda, Founder of Imagine8. I help founders and leadership teams turn how their business actually operates into structured systems their teams can run without constant input, translation, or guesswork. What I Do I don’t just write SOPs. I design the operational system behind your business. The kind that: removes reliance on key people creates consistency across teams and locations improves onboarding and performance and allows the business to scale, franchise, or run without you Think of it as building your Business Google. A searchable system where your team can find exactly how things are done and execute with clarity. What We Build End-to-end operational systems SOP and workflow frameworks that actually get used Business and department-level playbooks Knowledge hubs and internal “source of truth” systems Role-based documentation and ownership structures Day 1–90 onboarding and training pathways Trainual, TalentLMS, and LMS platform builds Internal rollout and adoption strategies Who This Is For We work with growing businesses, franchises, SaaS teams, and L&D leaders who are done with: tribal knowledge bottlenecks inconsistent performance rebuilding processes every time someone leaves Why Clients Choose Imagine8 Because this isn’t documentation. It’s infrastructure. We build systems, not documents We design for real-world use, not theory We embed clarity, ownership, and accountability We ensure your team actually uses what we build We create systems that last, not ones that get ignored Credentials 300+ clients supported 4,500+ learners trained 31+ industries Certified Trainual Partner & Expert Administrator The Outcome A business that: runs with clarity and consistency onboards faster performs better scales without breaking and doesn’t rely on one person holding everything together Client Feedback "We're now over halfway through the contract, and Amanda is all that and then some. Her communication is always clear and timely, and her skills are exactly what we were looking for. Amanda's knowledge of CSM and SaaS has been a huge asset to our team, and her friendly, approachable demeanour makes working with her a great experience. Her contributions have been invaluable to our success so far and we’re excited to continue working together moving forward." – Amie L. If this sounds familiar… Your team is asking the same questions Things are being done differently across people You’re still the fallback for how things work Then you don’t need more documents. You need a system. Let’s build one your team can actually run.

Can you sell faster than you can deliver? What's that costing you? If every yes you get leads to your team ready to pick up their pitchforks and rise against you, read on. I'm the operational other-half for rainmaker founders like you: sales and vision dominant, the one who can close the deal but avoids the operational side like the plague. I build the supply side of that equation, so growth feels like freedom, not a bigger fire. The pattern's the same everywhere I've worked. It's all in your head, so nothing moves without you. There's no single source of truth, so nobody can find anything when they need it. Nobody agrees on what "done" looks like, so every job runs differently depending on who's doing it. You say yes before you know if the team can actually deliver it, then everyone stays back fixing it. You haven't sat down and looked at your margins in a while. And every day is reactive: whatever's loudest wins, including your own next big idea. I find the actual bottleneck, not just the symptom you're feeling, and build the fix with you rather than handing you a report. Whatever we build gets documented and handed to your team with real authority to run it, so it's still standing whether I'm in the room or not. $600K to $2.4M in four years for one client. $300K to $1.2M in four months for another, once the fulfillment process actually worked. A $4M redevelopment delivered ahead of schedule and under budget. Sixty-plus staff hired and onboarded through a recruitment system built to run without me in the room. Three sites to six in twelve months, same team, same standard. I build with AI now too. Second brains, Obsidian vaults, Claude plugins and skills, and AI agents doing the manual work your team never had time for, so what I install keeps running long after I'm gone, at a fraction of what a full-time COO costs. Core Expertise: Business Strategy & Systems Design · Strategic Operations Leadership · Performance Optimization · Leadership Team Development · Process Engineering & Automation Sectors I've worked in: NDIS · Aged Care · Healthcare including medical · Fitness · Entertainment · Publishing · Professional services · Financial Services I take on a small number of clients at a time, on retainer, because I build this myself rather than handing you a deck and disappearing. If growth's starting to feel more like crisis management and not fun anymore, send me a message. - Miles Lunde What I've delivered: 🚀 4 x revenue growth in 4 months - $300k to $1.2m increase in monthly sales by fixing the fulfillment process 🚀 4× revenue growth in 4 years ($600K → $2.4M) through systematic scaling 🚀 $4M project redevelopment delivered ahead of schedule and under budget 🚀 10% COGS reduction through team redesign and automation 🚀 60+ staff hired and onboarded through purpose-built recruitment systems 🚀 Doubled business footprint (3 to 6 sites) in 12 months through scalable systems 🚀 $10M P&L accountability across multiple operating entities What makes this different in 2026: I now design my own custom systems. Using AI-augmented workflows, live dashboards, and automated pipelines, I deliver operational infrastructure faster and at a fraction of what a full-time COO costs. Clients keep what I build. It works without me. I have working expereince in using Claude, OpenAI, Vercel, Supabase, Apollo, Instantly, and Github. Shoot me a DM if this resonates with you, M Core specializations: Fractional COO, COO, Chief Operating Officer, Business Advisor, Business Consultant, Operations Systems Expert, Operations Strategist, Integrator, Systems Integrator, Executive Coach, Startup Operations Consultant, Scaling Expert, Fractional COO, Business Advisor, Operations Systems Expert, Integrator, Business Operations, Strategic Planning, Operational Planning, Organizational Design, Business Scaling, Workflow Optimization, Process Improvement, SOP Development, KPI Development, Leadership Team Development, Staff Recruitment & Management, EOS Integrator, Scaling Up, Performance Optimization, Operational Efficiency, Project Management, Change Management, Business Process Mapping, Operational Frameworks, Team Accountability Systems, Monday, ClickUp, Notion, Dashboard Reporting, AI Operations.