Hire the Best AssurX CATSWeb Specialists

My competencies are as follows: Trello Data Entry Setups CRMs Simpro Aroflo Jobber ServiceM8 Xero Quickbooks House Call Pro Linxio Tradify EzzyBills Dext Cummosoft

Reliable remote professional based in the Philippines with 6+ years supporting US-based businesses across logistics, e-commerce, and restaurants. I do EA and admin support, customer service, and accounts receivable. Before going remote, I spent 10+ years in restaurant and hotel operations, so I'm used to fast-moving, detail-heavy work. Executive Assistant & Admin Support ✦ Inbox and calendar management, scheduling, and phone calls with customers ✦ Restaurant back-office: timecards, inventory, vendor, and review follow-ups ✦ Day-to-day operations support Customer support & CRM (e-commerce eyewear brand, including leading a team of ~10 CSRs) ✦ Email support: pre-sale guidance, orders, shipping delays, chargebacks, returns, refunds ✦ Follow-ups with labs, suppliers, and carriers to fix delays, damaged items, and remakes ✦ CRM documentation, escalations, staff training, and quality standards Accounts receivable & collections ✦ Cash application, payment posting, invoice reconciliation, and discrepancy resolution ✦ Collections on aging accounts, payment arrangements, and customer calls and emails ✦ New client account setup and onboarding ✦ Familiar with Coupa, Prism, and Corrigo for invoice uploading and identification Logistics & shipment tracking ✦ Track and trace, delivery follow-ups, and carrier coordination E-commerce & Pinterest Ads ✦ Pinterest Ads: product research, listing, creatives, campaign launching, and scaling Tools ✦ Freshdesk, ServiceTitan, Adora POS, 7shifts, Slack, Teams, Google Workspace, Microsoft Office I'm fluent in English and comfortable with US and Australian business hours. Happy to start small so you can see the quality firsthand.

⭐⭐⭐⭐⭐ "𝘈𝘣𝘪𝘨𝘢𝘪𝘭 𝘪𝘴 𝘢 𝘵𝘰𝘱-𝘯𝘰𝘵𝘤𝘩 𝘜𝘱𝘸𝘰𝘳𝘬-𝘦𝘳 - 𝘴𝘩𝘦'𝘴 𝘴𝘶𝘱𝘦𝘳 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦, 𝘳𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘢𝘤𝘤𝘶𝘳𝘢𝘵𝘦 𝘢𝘯𝘥 𝘴𝘵𝘶𝘤𝘬 𝘸𝘪𝘵𝘩 𝘰𝘶𝘳 𝘮𝘰𝘯𝘵𝘩-𝘭𝘰𝘯𝘨 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘶𝘯𝘵𝘪𝘭 𝘵𝘩𝘦 𝘦𝘯𝘥. 𝘞𝘪𝘭𝘭 𝘥𝘦𝘧𝘪𝘯𝘪𝘵𝘦𝘭𝘺 𝘣𝘦 𝘶𝘴𝘪𝘯𝘨 𝘩𝘦𝘳 𝘢𝘨𝘢𝘪𝘯!" - Tim H. ⭐⭐⭐⭐⭐ "𝘈𝘣𝘪𝘨𝘢𝘪𝘭 𝘸𝘢𝘴 𝘢 𝘲𝘶𝘪𝘤𝘬 𝘭𝘦𝘢𝘳𝘯𝘦𝘳, 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦 𝘵𝘰 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬, 𝘢𝘯𝘥 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦 𝘢 𝘩𝘶𝘨𝘦 𝘴𝘦𝘵 𝘰𝘧 𝘸𝘦𝘣 𝘵𝘢𝘴𝘬𝘴 𝘰𝘯 𝘢 𝘥𝘦𝘮𝘢𝘯𝘥𝘪𝘯𝘨 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘦. 𝘏𝘪𝘨𝘩𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥!" - Laura L. ⭐⭐⭐⭐⭐ "𝘚𝘩𝘦 𝘥𝘪𝘥 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘫𝘰𝘣 𝘰𝘯 𝘵𝘩𝘦 𝘵𝘢𝘴𝘬, 𝘸𝘩𝘪𝘤𝘩 𝘸𝘢𝘴 𝘷𝘦𝘳𝘺 𝘥𝘦𝘵𝘢𝘪𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘦𝘥." - Allys T. Need a reliable freelancer who can 𝐚𝐝𝐚𝐩𝐭 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐭𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬? I help coaches and online business owners with 𝐭𝐞𝐜𝐡 𝐚𝐧𝐝 𝐰𝐞𝐛𝐬𝐢𝐭𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 - ranging from WordPress updates and CMS management to 𝐟𝐮𝐧𝐧𝐞𝐥 𝐬𝐞𝐭𝐮𝐩 𝐚𝐧𝐝 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐭𝐚𝐬𝐤𝐬. With over 3 years of experience, I am continuously broadening my knowledge. Here are some tasks I can help you with (not limited to): 💻 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 & 𝐂𝐌𝐒: WordPress (Elementor, Divi, WooCommerce), Webflow, Shopify, & HubsPot content updates, and migrations (30+ sites formatted). 💻 𝐅𝐮𝐧𝐧𝐞𝐥𝐬 & 𝐓𝐞𝐜𝐡: Landing pages, opt-ins, email automations in Systeme, ConvertKit, GoHighLevel. 💻 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞/𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Google Workspace, HubSpot CRM, Canva, Asana, ClickUp. 𝐌𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐨𝐟𝐭𝐞𝐧 𝐝𝐞𝐬𝐜𝐫𝐢𝐛𝐞 𝐦𝐞 𝐚𝐬: 💡 Quick Learner – Easily grasp new tasks and workflows with minimal guidance. 💡 Detail-Oriented – Catch inconsistencies and maintain accuracy in every deliverable. 💡 Tech-Savvy – Adapt fast to new platforms, tools, and systems. 💡 Dependable – Reliable with deadlines and clear in communication. 💡 Proactive – Anticipate needs, streamline processes, and add value beyond the task list. I thrive in tech-based tasks and love helping behind the scenes - whether that’s formatting a blog, building a funnel draft, or organizing files. 𝙉𝙚𝙬 𝙨𝙤𝙛𝙩𝙬𝙖𝙧𝙚? 𝙄’𝙡𝙡 𝙡𝙚𝙖𝙧𝙣 𝙞𝙩 𝙞𝙣 𝙣𝙤 𝙩𝙞𝙢𝙚! 📩 If you’re looking for a 𝐟𝐥𝐞𝐱𝐢𝐛𝐥𝐞, 𝐭𝐞𝐜𝐡-𝐬𝐚𝐯𝐯𝐲 𝐕𝐀 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐣𝐮𝐦𝐩 𝐢𝐧, 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐚𝐝𝐚𝐩𝐭, 𝐚𝐧𝐝 𝐭𝐚𝐤𝐞 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐭𝐚𝐬𝐤𝐬 𝐨𝐟𝐟 𝐲𝐨𝐮𝐫 𝐩𝐥𝐚𝐭𝐞, let’s connect!

I keep the backend of small remote businesses running so the people in front can do their actual jobs. For 6+ years I've been the operations person behind founders and executives in the US and Australia, usually the only one, which means I've learned to own things end to end and document as I go. What I can take off your plate: ✨ Executive support: inbox, calendar, and client communications, with priorities triaged so the urgent things surface first ✨ Onboarding and offboarding: contracts and NDAs out, logins and access in, and one clean step to revoke everything when someone leaves ✨ Invoicing and financial admin: invoicing, receivables, failed-payment follow-up, contractor payments ✨ Launch and event operations: landing pages, checkout and payment integrations, email automations, and full testing before anything goes live ✨ Documentation: SOPs and knowledge bases, built from Loom walkthroughs into written guides your team can actually follow ✨ Customer support: 14 years across email, chat, phone, social, and community, including 4 years in Zendesk Tools I use often: ⚙️ Project & Ops: Notion, ClickUp, Asana, Trello, Google Workspace ⚙️ Automation: Zapier, Make, ManyChat ⚙️ Email & CRM: ActiveCampaign, MailerLite, Flodesk, Mailchimp ⚙️ Web & Courses: Kajabi, WordPress, Squarespace, ThriveCart, Circle, Teachable ⚙️ Support & Docs: Zendesk, Shopify, Loom, DocuSign, PandaDoc, Bitwarden Two habits clients tend to keep me around for: I test everything before it goes live, and when the same problem shows up twice, I fix the cause instead of answering it again. If you want someone who keeps things running quietly and tells you the truth about what's broken, send me a message.