With 10+ years of experience, I am a seasoned restaurant and hospitality consultant who excels at blending culinary creativity with operational expertise to drive business success. My unique background spans across food and beverage operations, recipe development, business management, and culinary innovation, making me a versatile asset to any hospitality project.
Professional Highlights:
• COO & Culinary Innovator: Led multiple brands, including a successful pie and cookie shop, and a multi-location emerging franchise. I’ve developed award-winning dessert recipes, streamlined operations, and fostered positive work cultures that drive both profitability and team satisfaction.
• Food & Beverage Operations: Proven track record in optimizing kitchen workflows, implementing cost control measures, and enhancing menu offerings to align with market trends and customer preferences. I specialize in transforming culinary concepts into profitable business ventures.
• Recipe Development & Culinary Creativity: Expertise in crafting innovative and market-winning recipes, ensuring each dish not only meets but exceeds quality standards. My background in Michelin-starred kitchens has honed my skills in precision and flavor balance.
• Strategic Business Management: Adept at creating and executing strategic plans that drive growth and efficiency. I’ve successfully launched new culinary concepts, developed comprehensive employee training programs, and improved operational efficiency across all levels.
• Kitchen Design & Equipment Selection: Experienced in designing functional and efficient kitchens tailored to business needs, including selecting the right equipment to optimize performance and cost-effectiveness.
• Training & Development: Skilled in developing employee training programs that enhance skills, boost morale, and ensure consistent quality across the board. My approach is focused on continuous improvement and professional growth.
Why Work With Me?
I bring a unique combination of culinary artistry and business acumen to the table. Whether you’re looking to develop new recipes, optimize your kitchen operations, or launch a new culinary concept, I have the skills and experience to help you achieve your goals. My approach is collaborative, and I’m committed to delivering results that exceed expectations.
I’m passionate about helping hospitality businesses thrive by improving their culinary offerings and operational efficiency. Let’s work together to create something exceptional.
Specialties Include:
• Food & Beverage Operations
• Recipe Development & Menu Design
• Strategic Business Management
• Kitchen Design & Equipment Selection
• Employee Training & Development
• Operational Efficiency & Cost Control
• Culinary Creativity & Innovation
I look forward to partnering with you to elevate your hospitality business!
Hospitality
Restaurant
Recipe Development
Business Operations
Food & Beverage
Food
Beverage
Cost Analysis
Cost Management
Scheduling
Order Management
Training
Franchise
Kitchen Design
Lora J.
New York, New York
$100/hr
5.0
26 jobs
I build founder-free operations for service-based companies.
Hi, I'm Lora Jackson - your Process Nerd.
If you're scaling fast but still answering every question, reviewing every task, or stepping in to fix daily problems, you don't have an operations issue. You have a structure issue.
I design operating systems - SOPs, workflows, delegation frameworks, and team processes - so service businesses can grow without constant founder involvement.
Most of my clients come to me when:
- They're tired of micromanaging
- Onboarding takes too long
- Everyone has "their own way" of doing things
- Leadership is stuck in daily fires
- Growth keeps adding complexity
I fix that.
What working with me actually means
- Documented, repeatable processes your team actually uses
- Smooth cross-department handoffs
- Clear roles and ownership so delegation sticks
- An operations hub that centralizes all training and SOPs
- A company that runs on structure, not memory
This is not virtual assistant work, task management, or random SOP templates.
This is building a founder-free operating system.
Who I work with
Founders and operators of service-based businesses in:
📦 Moving & storage
🛠️ Home remodeling and home organizing
🏡 Property management and real estate services
⚖️ Law firms and professional services
🔗 Franchise, daycare, and operations-heavy local service companies
Typical client profile:
- $1.5M–$12M annual revenue
- 8–40 team members
- Growing but hitting operational friction
- Ready to systematize, not just patch problems
What sets me apart
- I don't give homework - I do the documentation for you
- I create systems teams can adopt immediately
- I build implementation, not just plans
- I'm certified in Trainual and Whale, fluent in Notion, and experienced with Monday, ClickUp, SmartMoving, and other operational platforms
- Anthropic Claude 101 certified - I build AI into the systems I design, not just the systems themselves
Where AI fits into my systems
Most consultants talk about AI. I build with it. Recent working prototypes include an AI-driven intake, status update, and document collection system for law firms, and a Chief of Staff briefing generator that turns scattered updates into a single leadership-ready summary. If a workflow in your business is still manual because "that's just how it's done," there's a good chance I can automate the parts that don't need a human, and document the parts that do.
Important Note:
I no longer take hourly projects.
All engagements are fixed-rate with clear deliverables, timelines, and outcomes.
If you need a consultant to "write one SOP" or "clean up some tasks," I'm not a fit.
If you want to step out of daily management and build a business that runs smoothly without you, we should talk.
About me
- Bulgarian immigrant, mom, married to a Michelin-recognized chef
- Fueled by espresso, Kendrick Lamar, and the Foo Fighters
- Motto: Systems handle the mundane. You handle the meaningful.
If you are ready to get your time back, let's talk. I'd love to learn more about your business and what's taking up most of your time.
Process Design
Startup Consulting
Process Improvement
Automation
Documentation
Business Coaching
Process Optimization
Systems Development
Sheetal B.
New York City, New York
$120/hr
5.0
34 jobs
As an innovative Food Scientist with over a decade of experience, I specialize in developing health-oriented and sustainable food and beverage products. My expertise includes creating functional foods and drinks that cater to specific health needs while promoting environmental sustainability.
My career began with a passion for utilizing natural ingredients to enhance health and wellness. Highlights include the world’s first avocado seed beverage, which offers significant health benefits and addresses food waste. My portfolio also includes nutritious snacks like protein bars, energy bites, and granolas, all designed to provide optimal nutrition.
I approach each project with rigorous scientific methodology, from research and ingredient sourcing to meticulous testing. My work adheres to high standards of quality and champions ethical sourcing and production. My goal is to deliver exceptional food and beverage experiences that promote a healthier, more sustainable world, inspiring positive change in the industry and among consumers.
Product Development
Recipe Writing
Food Science
Manufacturing
Food & Beverage
Joseph O.
Skaneateles, New York
$50/hr
5.0
3 jobs
Experienced restaurant and hospitality operator with expertise in all aspects from concept to opening.
Restaurant Menu
Menu
Cooking
Cookbook
Kitchen Design
Cooking Lesson
Restaurant
Restaurant & Bar Design
Hospitality
Food & Beverage
Beverage
Financial Analysis
Financial Modeling
Financial Projection
Erika N.
New York, New York
$120/hr
5.0
18 jobs
I am a multidisciplinary designer with expertise in graphic design, user experience, content development and design-based strategy. For over 10 years I have helped businesses, organizations and global brands define and communicate their unique voice through elegant, thoughtful design solutions.
My favorite projects are intellectually challenging, visually creative and are treated as a partnership between client and designer. People love to work with me because of my rigorous process and attention to detail.
At Johnson & Johnson I worked as Graphic Design Manager for the Cross-Sector Innovation Design group—a team of design researchers, strategists and industrial designers brought together to improve patient experience through human-centered design. We collaborated with business partners across all three J&J sectors to create holisitic and intuitive user experiences with lasting, measureable impact.
As a Senior Designer at New York branding agency Siegel+Gale, I was a key team member in the large-scale rebranding of international software company SAP and American health insurance company Aetna. I also worked on ad campaigns for Google and Sony PlayStation while freelancing at Wieden+Kennedy Tokyo, and designed exhibition catalogues for the Whitney Museum of American Art and the Guggenheim Museum at Heavy Meta Design in New York.
I look forward to working with you!
Portfolio link upon request.
Infographic
Print Design
Book
Web Design
Information Design
Human-Centered Design
Content Strategy
Instructional Design
Corporate Brand Identity
Design Thinking
Thomas D.
New York City, New York
$30/hr
5.0
1 jobs
🏆 Upwork Top Rated Professional
🏆 Consistent 5-Star Client Feedback
🏆 Proven Track Record of Success
💬 Quick Response Time & Dedicated Client Service
🕒 Available 14 Hours a Day
✅ Comprehensive Social Media Strategy
✅ Engaging Content Creation
✅ Targeted Advertising Campaigns
✅ Community Management
✅ Data-Driven Insights & Analytics
6+ years of Culinary Operations and Beverage Development Experience. Diverse experiences in test kitchens, photography studios, film sets, restaurant kitchens and beyond as a GM/operations director, wine list curator, F&B stylist, food editor and writer. Skilled in restaurant operations, culinary arts & consulting, recipe testing, beverage/cocktail development, and more.
- Former Culinary Consultant at Brushland Eating House (2 Michelin Star Modern French Eatery)
- Former Executive Corporate Chef and Culinary Trainer at Royal Caribbean International
- Former Culinary Consultant and Nutrition Educator at DZ Restaurant group
- Cooked at James Beard Foundation NY Event 2018, 2019
- Advanced Mixology, Wine, and Beverage consulting experience & recipe development training
- Level 2 Sommelier - Court of Master Sommeliers
Business Consulting
Food & Beverage
Food Science
Food Photography
Brand Consulting
Creative Strategy
Microsoft Access
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