Hire the best Communication Strategy Freelancers in Canada
Check out Communication Strategy Freelancers in Canada with the skills you need for your next job.
- $150 hourly
- 4.3/5
- (4 jobs)
A visionary Marketing Leader known for building and motivating high performance teams that drive aggressive goals, while delivering efficiency gains and reduced costs. A creative idea driver who believes in the power of a brand to connect with and create communities of dedicated customers. An articulate and engaging communicator with the ability to unify organizations in the common cause of competitive success.Communication Strategy
InstagramFacebookDigital MarketingContent StrategyBrandingStorytellingGoogle AdsInternet MarketingSEO StrategySocial Media Marketing StrategyBranding & MarketingDigital Marketing StrategyBrand StrategySocial Media Content CreationStrategic PlanLead Generation - $80 hourly
- 5.0/5
- (3 jobs)
Strategic business consultant and project manager with 10+ years of experience leading high-impact initiatives across retail, operations, and corporate strategy. My passion is seeing an idea come to life from ideation to fruition—seeing the results of my work is what fulfills me. I have managed a wide range of programs simultaneously including sales events, training programs, retail software implementation, internal communication strategies, and SOP development. It excites me to work on projects focused on program implementations, process improvements, and change management. I've worn many hats, but my core competencies include: - Program/Project Plan Development + Maintenance - Operations Consultation + Integration - Communication Strategy + Implementation - Infrastructure Development (processes, workflow, tools) - Cross-functional + Stakeholder Management I am an ambitious self-starter with experience in fast-paced environments. I'd love to hear from you—let's connect!Communication Strategy
Business OperationsStrategyCommunication SkillsEvent ManagementCross Functional Team LeadershipRetailStakeholder ManagementProject Management - $250 hourly
- 5.0/5
- (5 jobs)
I am a management consultant who helps small and midsize companies and entrepreneurs translate business goals into reality. In some cases whilst consulting with business owners and management teams, I facilitate the establishment of major business objectives via analysis of aspirations and goals of the client. I strive to maintain a standard of excellence that allows for growth, discipline, and freedom of movement, in a constantly changing market. The process I apply when helping business' realize their goals are; a.) Gather and organize information about the problem or task to be solved or the procedure to be improved, b.) Interview personnel and conduct onsite/online observations to determine the methods, equipment, and personnel that will be needed, c.) Develop solutions or alternative practices Ie.) Recommend new systems, procedures, or organizational changes, d.) Make recommendations to management through presentations or written reports, e.) Confer with managers and analytics to ensure changes are effective Over the course of my career I have helped business realize their goals, prioritize objectives, and adjust to changing market conditions via my experience in commercial insurance, and mergers and acquisitions. During my 10 year military career, I developed management and mentorship skills working with dozens of nations whilst completing complex tasks in various high-stress environments each of which presented unique and complex barriers that had to be solved swiftly and effectively. By streamlining business operations using military and corporate strategies. I am able to maximize growth and profit within identified problem areas via application of military planning, organization and execution of the task at hand. Send me a message or invite me to your job directly so we can set up an initial meeting to discuss the future of your business.Communication Strategy
SalesOutbound SalesInformation ManagementClient ManagementLeadership DevelopmentSecurity ManagementSales StrategyLeadership TrainingManagement ConsultingAccount ManagementProject Management - $45 hourly
- 5.0/5
- (59 jobs)
Specialized in Graphic and Information Design I enjoy crafting and hitting the sweet spot between data and design. I create strategic, insightful visuals that empower organizations to better communicate their business, and impact their users. What services I’d love to offer (certainly not limited to): → Strategic Consultancy - vision conceptualization and data design. → Tailored Visuals - design of specific elements such as a design system for your business. → Brand Identity - craft a bold and consistent brand with a set of visual, verbal, and emotional elements that convey its essence and values to consumers. → Prototyping - from the early concept idea to the whole user experience. What you’ll get from me: → Insightful deliverables: synthetic, intuitive, and insightful visualizations that will give clarity and impact users meaningfully. → A strong foundation: an elevated sense of design that includes color, visual hierarchy, and typography. → Consulting chops: from translating verbal ideas into visual concepts, through design development and refinement, to creating production-ready artwork. → Ideation: information architecture, user journeys, concept maps, flows, sketches, wireframes, or prototypes based on the project needs. → Prototyping skills: experience in creating both low and high-fidelity design deliverables. You can take a peek at my portfolio to get a sense of my style: sanzdelacruz.cargo.site Speak soon, JuliaCommunication Strategy
Data ChartBrand GuidelinesIconographyIllustrationBusiness PresentationInsights SummaryJourney MappingReportCreative StrategyConcept DesignProcess InfographicsInfographicInformation DesignData Visualization - $75 hourly
- 5.0/5
- (2 jobs)
I have a wide array of specialties across the business sector. Whether it be creating brand identities, maintaining partnership relations, managing complex projects, creating a go-to-market strategy, or website development, I help companies increase their efficiency and effectiveness. I mainly focus on working with startups and early stage companies, helping them navigate the complexities of scaling and increasing brand reputation, revenue, and internal alignment/efficiency. One of my strengths is the ability to adapt to the unique objectives of each client. I understand that no two businesses are the same, and that a one-size-fits-all approach to branding, operations, communication, and marketing simply doesn't work. Instead, I take the time to understand the goals , opportunities, and restraints of my clients, and develop customized deliverables that's tailored to their specific needs. If you're a business looking for a consultant in marketing, operations, or project management that can help you create a strong internal and external brand that resonates with your target audiences and employees - let's talk. Contact me today to learn more about how I can help you achieve your business goals.Communication Strategy
Partnership & Collaborations OutreachOperational PlanningBusiness StrategySocial Media CopySocial Media Content CreationBlog ContentFundraising PresentationBusiness Name & SloganDigital MarketingBrand IdentityBrand ConsultingProject Management ProfessionalBrandingWebsite - $45 hourly
- 5.0/5
- (2 jobs)
I am a legal graduate with a diverse set of skills ranging from corporate law to human rights. Whether you need assistance researching a legal topic, or need proofreading for your essay, I can help!Communication Strategy
Immigration Document TranslationLegal TranslationLegal NegotiationLitigationCommunication SkillsProofreadingWritingLegal ConsultingImmigration LawLawLegalImmigration - $87 hourly
- 5.0/5
- (4 jobs)
I’ll ensure you impress clients, investors and customers with professionally created materials - from company overviews, pitches and strategies to websites, presentations and research reports. Contact me if you're seeking reliable delivery of impeccable work - regardless of complexity: quality and precision in research and content, paired with visually stunning results. My standards have been shaped by 15+ years of experience as a public relations consultant, corporate communication director, and partner to startup founders. Past roles span sectors as broad as energy, tech, medical, sustainability, finance and education. I learn and work fast, integrate quickly into any team, and am known for being upbeat, enthusiastic and dependable. Services: - Developing high-quality corporate and consultancy presentations according to “The Big 3" (McKinsey / Boston / Bain) standards and style (research, writing, formatting, design). - Executing end-to-end delivery of professional business proposals, presentations, company profiles, annual reports, strategies, executive summaries, white papers etc. - Formulating pitch decks for angel and VC investors (Pre-Seed, Seed, Series A, Series B etc), from rough notes through to research, storyline shaping, slide building and polished design. - Advising on material messaging, flow, structure, tone, branding, and look & feel. - Creating training materials from operational documentation. - Providing business and technical research, writing, editing, and design. Why me: - Proven ability to think, advise, deliver, and create quality output. - 7+ years supporting startup founders, entrepreneurs and SME businesses on strategic communication, fundraising and growth. - 10+ years as lead advisor on corporate communications, transformation and change management to global board level execs in a blue-chip energy multinational. - Strong track record creating hundreds of high-quality presentations, documents, reports, and research papers. - Gen-AI literate, for added formatting speed while I do the thinking and quality control on inputs & sources. - Exceptional professionalism, dependability, quality, and attention to detail. - Fast learner and researcher on any industry and topic. - Effective collaborator - async and live - as well as working independently with minimal oversight.Communication Strategy
Startup PitchbookGrowth StrategyResearch & StrategyCultureExecutive SupportExecutive CoachingBusiness TransformationChange ManagementStrategyStartup ConsultingPresentationsPitch DeckPresentation DesignBusiness Presentation - $30 hourly
- 5.0/5
- (3 jobs)
I am a multipotentialite with combined professional experiences in Writing, Curriculum development and instructional design (ADDIE and UDL), Education and Business management. My highest qualification is a Master's Degree. My love for life-long experiential learning has led me to various qualifications. I am also an Educator and College instructor. PROJECTS: I have authored ebooks on healthy living principles. I developed a blog on my website. I have solely created and co-created courses in teacher training and professional development. I have used Teachable, Thinkific, Udemy and Word Press to create fully online and self-paced courses. I have written various articles for blogs, newspaper publications and online news websites. WRITING: I am a meticulous professional with combined skills in blog articles, op-ed writing, editing, research projects and thesis. I have strong observation skills with an attention to detail and have worked with individuals to bring their ideas and projects to life. My communication style is open, and I would share each draft of the work to ensure the tone of the written work aligns with your goals. I joined Upwork to connect with more people and simplify their written communication needs.Communication Strategy
Curriculum DevelopmentCurriculum PlanCurriculum DesignBook EditingContent EditingEducationWritingEditing & ProofreadingNutritionContent WritingArticle WritingGeneral Transcription - $20 hourly
- 4.6/5
- (4 jobs)
Motivated and well rounded highly professional individual who graduated in Business Administration - Human Resources. Five years of experience in customer service and knowledge in the financial and retail industry. Reliable attention to detail with the ability to communicate effectively while practicing strong organizational skills.Communication Strategy
Microsoft TeamsAdministrative SupportEmail CommunicationTime ManagementSocial Media EngagementSales ManagementOrganizational PlanMarketing PresentationMicrosoft Excel - $20 hourly
- 5.0/5
- (1 job)
Hi! I'm a content developer and writer experienced in building social media strategies for medium to large-sized businesses across all sectors. I have worked with newspapers, nonprofits, hospitals, universities, startups and IT consulting firms. I love being creative and like to connect the dots. Hit me up if you want to take your social media, copy/content to the next level!Communication Strategy
Content CreationContent CalendarStorytellingCreative WritingCopywritingWebsite CopywritingContent StrategyCommunicationsWritingSocial Media ManagementPublic RelationsSocial Media ContentContent Writing - $50 hourly
- 5.0/5
- (1 job)
Over a decade in international development plus years of project management expertise. I choose to challenge helping people to bring their passion to life. - Looking for a legal expert or a researcher to help you build and grow your business or your organization? - Are you not sure how to build your partnership agreement or grant proposals to secure your funding successfully? - Are you losing many opportunities because your CV/Resume isn't adapted to your field, ATS friendly and STAR formatted, or your Cover Letter isn't correctly formatted? - Do you need help to apply for an international scholarship, fellowship, or conference? - Is it too hard to find a professional writer who doesn’t leave your projects in a mess? Welcome! I'm a jurist and a bilingual professional writer. I help Individuals, Businesses, and Organizations to improve the performance of their actions and activities and make the necessary changes to succeed and impact their communities. Today you can join 100+ Amazing Entrepreneurs, Activists, and Organizations Leaders who decided to work with me! Here are my core proficiencies: ✅ Legal and Administrative Consultation ✅ Project Management and Fundraising ✅ Business Development and Partnership ✅ Information Analysis and Research ✅ Communication for Development ✅ Content Writing and Translation ✅ Training Program Development ✅ Movement building and Activism ✅ Event Management and Digital Engagement So, let's talk about you and how we can grow your business, your organization, or your next project. I only work with clients that I know I can help grow. I would love to offer a free 5-15 minutes consultation session to understand your needs and see how I can help. If you send me a message, we will set up a call. You’ll tell me what you’re trying to do, what your current obstacles are, and I will tell you how to build it. Let’s get in touch. All the best, ElvisCommunication Strategy
Creative WritingEvent ManagementWritingInternational LawBusiness DevelopmentLinkedIn DevelopmentCover Letter WritingLinkedIn Profile CreationData AnalysisPartnership DevelopmentFundraisingResume Writing - $40 hourly
- 0.0/5
- (1 job)
Product leader with extensive experience spanning cybersecurity, AI innovation, civic technology, and mission-critical systems, across B2B, B2C and SaaS solutions. At Cisco, I drive product strategy for cloud networking and security solutions, having contributed to Cisco XDR from concept to market with $100M in first-year bookings. As co-founder of Agorah, I'm developing an AI-powered platform for political engagement with the goal of helping citizens vote with confidence. Previously at AnalogyPlus, I led product vision for an NSF-funded disaster management platform, scaling the team from inception to 20 members while implementing effective agile frameworks. My approach combines strategic roadmap development, cross-functional leadership, and measurable performance improvements. I translate complex technical requirements into clear product vision, consistently delivering solutions that balance business objectives with user needs. Experienced in navigating ambiguity through market research, competitive analysis, and KPI-driven decision making. My work spans full product lifecycles from discovery to delivery, with particular strength in stakeholder alignment and building products that create meaningful impact. Open to work!Communication Strategy
Product AnalyticsMarket Segmentation ResearchUser Experience StrategyProduct MarketingTechnical Project ManagementLeadership SkillsDigital Project ManagementGrowth StrategyGo-to-Market StrategyProduct BacklogProduct DesignProduct Management - $25 hourly
- 5.0/5
- (5 jobs)
Self-employed individual, offering personalized tutoring, translation services, transcription and virtual assistant. References, educational credentials, and work samples are available upon request.Communication Strategy
Communication SkillsLanguage StudiesCoachingMicrosoft PowerPointHosting Zoom CallsMicrosoft WordWritten LanguageWritten ComprehensionTutoringZoom Video ConferencingMicrosoft ExcelCoaching SoftwareTranslation - $40 hourly
- 4.2/5
- (6 jobs)
I’m a skilled and experienced copywriter, content writer and communicator who generates engaging, thoughtful content. I have a Master's degree in Information science, and am a certified inclusion professional. As a content writer, I specialize in creating various types of content including web content, advertising copy, SaaS, B2B, software reviewing, article writing, and researching. I have extensive experience and possess a diverse set of skills and knowledge to develop compelling and informative content for different purposes. I also have and significant experience writing copy for Fortune 500 US, Canadian and European brands in the fashion, tech, beverage, and entertainment industries. I specialize in the following content areas: DEI (diversity, equity and inclusion), information literacy, the craft and artisan sector, mental health, business, and many types of software.Communication Strategy
Branding & MarketingCorporate CommunicationsBlog WritingWebsite CopywritingCommunity EngagementReport WritingWeb Content DevelopmentSales Funnel CopywritingSensitivity AnalysisTranslationCopywritingCommunicationsWeb Content StrategyGeneral Transcription - $85 hourly
- 5.0/5
- (1 job)
Seasoned strategy consultant turned startup growth expert based in Toronto. During my time at Monitor Deloitte, I helped North America's top companies resolve complex strategic challenges. Post-consulting, I ventured into the startup landscape and led the growth division at a Y Combinator-backed startup. Now, as the founder of a high-growth startup in the mobility ecosystem, I'm leveraging my expertise to improve the licensing and insurance process for new drivers. Whether you are an established company or an emerging startup, I can help you make key strategic decisions to elevate your business. Areas of Expertise: 1. Strategic Business Analysis: Diagnosing the underlying challenges and opportunities in your business model. 2. Market Entry Strategy: Helping you identify where to play and how to win in new markets. 3. Revenue Growth: Crafting and executing strategies for business line expansion and revenue growth. 4. Material Development: Creating beautifully designed presentation slides, business models, business plans, and/or product / company roadmaps. 4. Executive Workshops: Running strategic workshops to refine your business vision and operational plans. 5. Mentorship: Offering hands-on advice for startup executives looking to accelerate their growth journey. Feel free to get in touch if you are looking for someone who can help you make insightful, strategic choices that will drive your business forward.Communication Strategy
Communication SkillsCorporate StrategyStartup ConsultingBusiness StrategyProduct StrategyGrowth StrategyResearch & DevelopmentBusiness ModelingCreative WritingStory DevelopmentPitch DeckResearch & StrategyBusiness AnalysisStrategy - $65 hourly
- 0.0/5
- (1 job)
From scrawled chapters about mouse warriors to strategic reports predicting global trends, my writing has changed throughout my life. Yet along the way, one thing has always remained true: I love telling stories. Stories that rely on data to drive insights and shape strategy. Stories that help decision makers and executives grow their businesses. Stories that engage with our communities and amplify their successes. Over the past 10 years, I've worked as a technical writer and strategic communicator with clients across Canada. I've explained R&D projects focused on quantum encryption, outlined marketing strategies for educational video games, and pitched multi-million dollar business expansions. For two years, I also deeply explored the world of international education, identifying global data trends that help explain shifts in student demand, government policies, and institutional pressures. My work has been the backbone of presentations to business leaders across Canada and has helped launch strategic cross-sector partnerships. Currently, I work in the philanthropic sector leveraging my data and strategic communications skills to tell the story of the world's largest collaborative philanthropy database. Outside of work, I've held senior volunteer roles with a national youth-serving organization. I've developed communication and engagement strategies for connecting with volunteers and the communities they serve, and I've helped them shout about their successes from the rooftops. As regional president, I guided local organizations throughout the pandemic, providing support and stability through substantial change management. While I'm taking a break from my volunteering at the moment to recharge, I'm still building communities in my free time, even if they are much smaller (GMing in a home-brewed TTRPG world). It can't all be writing though: I've also got a great skill set for working with and analyzing data as well as managing projects from ideation to post-execution review. I'm also deeply passionate about mentoring, building teams, and driving accountability. If you've got an interesting project and want my insight on communications strategy, or if you want to chat about any and all things writing, feel free to connect with me here!Communication Strategy
Report WritingSpeech WritingGhostwritingStrategyProject ManagementGrant Writing ConsultationCopywritingTechnical WritingMarketingCommunications - $46 hourly
- 0.0/5
- (0 jobs)
Struggling to communicate with impact? Need to deliver a TEDx-level talk, a compelling keynote, or a persuasive business pitch? I help CEOs, executives, entrepreneurs, and thought leaders craft high-impact speeches that captivate audiences, inspire action, and establish credibility. Whether you're preparing for a major keynote, TEDx talk, investor pitch, or executive presentation, I provide expert coaching and speechwriting tailored to your unique voice. As a Keynote Speaker, TEDx Speaker & Organizer, conference host and Corporate Trainer, I know exactly what makes a speech unforgettable—from both the speaker’s and event curator’s perspectives. With almost 10 years of experience in public speaking, storytelling, and executive communication, I worked with business leaders, educators, and creatives to help them speak with confidence, influence, and authenticity. I have a degree in Peacebuilding and Conflict Resolution and specialize in mediation, negotiation, and conflict transformation. I help professionals and organizations navigate high-stakes conversations, complex negotiations, and leadership challenges with clarity and authority. What I Offer: ✔ Public Speaking Coaching – Master stage presence, storytelling techniques, and audience engagement. Build confidence, clarity, and charisma. ✔ Keynote & Corporate Speaking – Deliver powerful keynotes, leadership talks, and corporate training sessions that inspire and inform. ✔ Speechwriting (TEDx, Keynotes, Business Pitches) – Craft persuasive, high-impact speeches tailored to your audience and goals. ✔ Executive Communication & Conflict Resolution Training – Enhance leadership presence, negotiation skills, and team communication. Specializing in mediation, negotiation, and high-stakes conversations for corporate teams. ✔ Presentation & Media Coaching – Prepare for conferences, panels, interviews, and virtual events with expert guidance on vocal presence, delivery, and storytelling. ✔ Content Creation & Podcasting – Leverage storytelling, audience engagement, and digital strategy to build your brand, credibility, and message. Why Work With Me? ✅ Keynote Speaker & TEDx Organizer – Insider knowledge of what makes a talk powerful and how to get selected for TEDx. ✅ Corporate Trainer in Mediation & Conflict Resolution – Helping professionals and organizations navigate complex conversations and leadership challenges. ✅ Trained by the Canadian Association of Professional Speakers – Industry-recognized public speaking and coaching expertise. ✅ Featured in Forbes, CTV & Empowering Humanity Magazine – Recognized for excellence in storytelling, communication, and social impact leadership. ✅ 1M+ LinkedIn Impressions & 500K+ Social Reach – Proven track record in digital visibility and thought leadership. ✅ Executive-Level Communication Expertise – Worked with business leaders, CEOs, and professionals in social impact, business, and creative industries to elevate their messaging and visibility. ✅ Award-Winning Storyteller & Speechwriter – Author of Speak with Impact, novelist, and playwright with works presented at major festivals. ✅ Content Creator & Podcaster – Expertise in audience growth, digital engagement, and crafting compelling content. ✅ Former Radio Talk Show Host & Debater – Extensive experience in vocal presence, persuasion, and high-stakes communication. Let’s Work Together If you're ready to own the stage, inspire your audience, and deliver a speech that leaves a lasting impact—let’s talk. I provide tailored coaching, keynote speaking, and corporate training to help you elevate your voice, refine your message, and stand out as a thought leader. Let’s take your public speaking to the next level.Communication Strategy
CoachingMediationSpeechesKindle Direct PublishingNovel WritingProofreadingBook WritingBook EditingCommunication SkillsTED TalkSpeech WritingKeynotePublic Speaking - $35 hourly
- 0.0/5
- (1 job)
I am a design, marketing and communications professional with 15+ years of experience across a broad range of disciplines in various industries including IT, government and education. I can help you with - Account based marketing - Market research, Marketing & Sales Planning - HubSpot, Salesforce, MailChimp, Constant Contact, ActiveCampaign - Ad planning, design and implementation - CMS based websites and site maintenance - Websites from scratch or Wordpress (Js, HTML5, CC3, etc) - English to Dutch, Dutch to English translating and proof reading - UX Design and Customer Journey Mapping - Graphic Design (15 years experience with InDesign, Illustrator, Photoshop) - Expo booth Design (E.g. 20'x40') - Business planning - Communications planning and execution - And more... Let's talk about your project. Many great references available.Communication Strategy
Web & Mobile Design ConsultationPaid MediaEmail Marketing ConsultationGraphic DesignGrowth AnalyticsHubSpotMarketingBranding & MarketingGrowth StrategyGrowth HackingLead GenerationInbound MarketingProject Management Professional - $21 hourly
- 5.0/5
- (4 jobs)
Helping Short Term Rental/Vacation Rental hosts scale their business is what I've been doing for more than 3 years. Gain More Bookings with Expert Management? Maximize Your Income: Boost your revenue with professional property management services. Personalized Guest Communication: Impress guests with tailored messages and prompt responses. Effortless Property Management: Let me handle bookings, cleaning, and maintenance hassle-free. 24/7 Support: Ensure that your guests feel supported and secure throughout their stay. Enhanced Listing: Optimize your listing for higher visibility and more bookings. My team and I can ensure your property stands out on the platform. I am ready to discuss how my expertise will help you elevate your listings in real-time. Platforms we have worked on: Airbnb, VRBO, Booking.com, Turo, Expedia, Hostelworld and Furnished FinderCommunication Strategy
Email MarketingEmail CopywritingCold CallingAdministrative SupportHospitalityTravel & HospitalityEmail SupportPhone CommunicationVirtual AssistanceProperty ManagementCustomer SupportOnline Chat SupportCopywriting - $35 hourly
- 0.0/5
- (0 jobs)
Hi! I’m Shreya – a proactive and detail-oriented IT professional with 4+ years of experience in technical support, software development, and cloud-based solutions. I specialize in resolving complex IT issues, streamlining support operations, and enhancing user satisfaction with fast, reliable solutions. Whether you’re a startup needing hands-on support or a growing company looking for scalable IT processes, I bring a unique blend of Tier I/II support experience, software development background, and cloud expertise (AWS, Kubernetes) to help you succeed. 🔧 What I Offer: Remote tech support & troubleshooting (Windows, O365, VPN, Active Directory) IT ticketing & incident management using ServiceNow & PagerDuty User training & knowledge base creation for smoother onboarding AWS Cloud environment setup & basic DevOps support (Kubernetes, VMs) Software testing, automation (Selenium, BDD/Cucumber), and RCA 💡 Tools & Technologies: ServiceNow | AWS | Office 365 | Azure AD | Selenium | Active Directory | SharePoint | Kubernetes | Java | HTML/CSS | Spring Framework I’ve supported 200+ users, improved system response times, reduced ticket resolution delays by up to 40%, and contributed to development projects that cut test execution hours nearly in half. My goal is simple: deliver reliable, user-focused solutions that just work. If you’re looking for a skilled IT analyst with strong communication skills and a passion for efficiency—let’s connect! Would you like variations for different types of jobs (e.g., cloud-focused, development-heavy, or customer support roles)? I can also write a short "headline" for your Upwork profile. You said: in 5000 words ChatGPT said: Absolutely! Here's a comprehensive, 5000-character (not words) version of your Upwork profile overview – this is the actual limit for Upwork profile summaries, not 5000 words. What follows is an ideal, in-depth profile that uses all available space effectively to showcase your skills, background, and value to clients: 🔹 Shreya Amin – Tech Support Analyst | AWS Cloud Practitioner | IT Support & Automation Specialist Hello! I’m Shreya, a proactive and results-driven IT professional with 4+ years of hands-on experience in technical support, cloud solutions, and software development. With a background that spans from Tier I/II helpdesk operations to backend development and DevOps practices, I bring a well-rounded technical skillset that helps businesses run more efficiently, securely, and smoothly. I specialize in delivering end-to-end IT support, streamlining technical processes, and solving user issues with precision and care. Whether you need an extra hand with system troubleshooting, optimizing cloud environments, writing knowledge base documentation, or building automation scripts, I can step in and deliver results—fast. ✅ CORE SERVICES I OFFER 💻 Technical Support & Helpdesk Services Tier I/II support for Windows 8/10, Office 365, VPN, and remote desktop issues Incident tracking, escalation, and resolution using ServiceNow and PagerDuty Troubleshooting hardware/software/network issues across distributed teams Active Directory administration: password resets, user provisioning, and group policies Creating and maintaining detailed documentation, SOPs, and RCA reports ☁️ Cloud & Virtualization (AWS | Azure | Kubernetes) AWS EC2 instance setup, IAM policies, and basic S3 management Hands-on experience with container orchestration using Kubernetes Remote VM configuration and deployment for scalable services Supporting hybrid cloud infrastructure with secure remote access 🛠️ Software Automation & Development Support Refactoring test frameworks using Selenium and Cucumber (BDD/TDD) Automating regression and functional testing pipelines Familiarity with Java, Spring Boot, MVC, and microservices architecture Collaborative Agile/Scrum team contributor: sprint planning, retrospectives, and delivery 📚 Documentation & Training Creating user-friendly technical documentation and IT support manuals Conducting end-user training sessions to improve digital literacy and reduce support overhead SharePoint-based content management and internal resource hub development 💡 TOOLS & TECHNOLOGIES ITSM & Ticketing: ServiceNow, PagerDuty Operating Systems: Windows 8/10, Microsoft Office Suite, Office 365 Cloud & Virtualization: AWS Cloud (EC2, IAM, S3), Kubernetes, Azure Support Tools: Active Directory, SharePoint, VPN, RSA Programming & Automation: Java, Selenium, Cucumber, TDD/BDD, HTML/CSS Collaboration: Agile/Scrum, Kanban, Jira, Confluence 📈 HIGHLIGHTS & IMPACT ✔ Delivered technical support to 200+ users, maintaining 95%+ SLA adherence ✔ Reduced test execution time from 13 hours to 9 hours using Cucumber + Selenium ✔ Improved employee IT literacy by 75% through personalized training sessions ✔ Cut resolution time by 40% through proactive issue identification and automation ✔ Developed scalable microservices in a FinTech environment,Communication Strategy
MicroserviceJavaScriptCSSHTML5TelecommunicationsFinTechMySQLSpring BootREST APIJavaTroubleshootingSoftwareTechnical Support - $45 hourly
- 0.0/5
- (1 job)
I am a yoga teacher in Bali who uses her Financial planning background to facilitate a unique blend of customer retention and mental health. I freelance my services to create YouTube videos of fitness, yoga and pilates and make easy-to-view ads for social media companies. I can help you not only grow your social media with my comfort in front of the camera but also create meaningful messages to truly impact people's well-being and your bottom line. Working with me is a professional, clear, respectful relationship that can be ongoing and versatile due to my skillset.Communication Strategy
Communication SkillsMotivational SpeakingAccountAbilityPhysical FitnessHealth CoachingHealth & WellnessHealth & FitnessPilatesMental HealthYouTubePersonal Training SessionYoga Instruction - $55 hourly
- 0.0/5
- (2 jobs)
Versatile communications specialist, writer, editor and storyteller with an international background. More than fifteen years working on gender equality and women's empowerment, migration, human rights, humanitarian aid, peace and security, sustainable development, and more recently, in the personal development field. Creative, collaborative and flexible with an ability to tailor language, tone, style and format to audience.Communication Strategy
Media RelationsContent EditingNonprofitSocial Media ContentSocial Media CopyMarketing CommunicationsCommunicationsCopywritingAI Content EditingEditing & ProofreadingCopy EditingWritingContent WritingProofreading - $39 hourly
- 0.0/5
- (1 job)
Passionate Innovator, problem Solver and Growth Specialist. Hi there! I'm a driven professional with a passion for helping businesses grow, streamline their operations, and achieve extraordinary results. With years of experience launching SaaS products, creating winning marketing strategies, and building impactful partnerships, I bring the perfect blend of creativity, technical expertise, and entrepreneurial vision to every project. What I do best: - Digital Marketing & Brand Strategy: I craft tailored strategies that amplify you brand's voice and drive measurable results. From social media campaigns to SEO, I know how to make your business stand out.. - SaaS Product Development: Need help launching or scaling your product? I excel in creating actionable road-maps, integrating tech solutions, and driving customer adoption. - Business Development: I specialize in creating strategies that open doors, drive sales, and foster lasting partnerships. - Community-Focused Solutions: I believe in building businesses that not only thrive but also give back to their communities. My energy is contagious, and my commitment to delivering result is unwavering. I thrive in fast-paced environments and tackle challenges with creativity and determination. Where you're looking to boost your online presence, launch a game-changing product, or simply streamline your operations. I'm here to make it happen. Let's collaborate and bring your vision to life!Communication Strategy
Product MarketingAdvertisingCommunity ManagementGrowth StrategyPartnership & Collaborations OutreachContent CreationBrand IdentityMarketingBrandingBrand ConsultingDigital MarketingBranding & MarketingBrand DevelopmentBrand Strategy - $60 hourly
- 0.0/5
- (0 jobs)
I'm a PR and Communications professional with over eight years' experience in communications strategies, media relations and copywriting for B2B and B2C businesses. I have a strong background in technology and fintech, so am comfortable with complex technical concepts and can translate these into engaging copy. I can assist with: - Copywriting (articles, blog posts, social copy, web copy, social media , messaging) - Communications strategy (consulting on current approach to PR and communications and providing suggestions on the best ways to engage target audiences) - Media outreach (pitching press releases, article placements or media interviews)Communication Strategy
Social Media CopyInternal CommunicationsCommunicationsPublic RelationsPublic Relations ConsultationPublic Relations StrategyContent WritingTechnical WritingProfessional ToneBusiness WritingWritingCopywritingAd Copy - $200 hourly
- 0.0/5
- (0 jobs)
At Pragmatic AI Strategy, I help organizations navigate complex crises, reputation risks, and policy challenges using data-driven insights and AI-enhanced research. With extensive experience in high-profile crisis management, strategic communications, and risk advisory, I provide actionable intelligence that enables business leaders and decision-makers to make informed, pragmatic choices. I specialize in AI-assisted crisis monitoring, policy impact assessments, and strategic advisory services for private sector leaders, PR firms, and think tanks. My approach combines deep research expertise with AI-driven analysis to identify risks, shape narratives, and develop resilient crisis strategies in an evolving media and policy landscape. If your organization is facing public scrutiny, navigating regulatory uncertainty, or preparing for potential crises, I offer independent, confidential insights to help you move forward with clarity and confidence.Communication Strategy
Speech WritingEditing & ProofreadingRisk ManagementSentiment AnalysisRisk AnalysisReputation ManagementPublic Relations StrategyAI Content WritingPolicy AnalysisPublic AffairsMedia AnalyticsCrisis CommunicationsCommunication SkillsWriting - $34 hourly
- 0.0/5
- (0 jobs)
I am a passionate professional with a fervent commitment to guiding businesses and communities toward adopting more environmentally responsible practices, contributing to the evolution of the circular economy, climate mitigation, and more equitable sustainable futures. My mission is to work and implement a sustainability framework to generate innovative strategies that inspire positive change, operational cost, and GHG reductions through assessment and customized solutions regarding energy and water efficiency, waste management, workforce training, and the gradual implementation of new systems. One decision, one action at a time, fostering collaborative transformation for a sustainable present and future. Industries poised for positive transformation under my guidance: *Tourism *Education/International *Food and Beverage *Services (SMB) *Hospitality *NGOs *Marines *Entertainment *AgricultureCommunication Strategy
Data AnalyticsData CollectionProgram ManagementSales & MarketingAccount ManagementSustainable EnergyCommunity EngagementHospitality & TourismLife Cycle AssessmentTraining & DevelopmentEnvironmental, Health & Safety SoftwareEnvironmental, Social & Corporate GovernanceManagement ConsultingSustainability - $40 hourly
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- (0 jobs)
..simply put, I was created to amplify stories. I am a communications professional with over 12 years of experience transforming key messages into stories that connect and resonate. I blend creativity with strategy to help brands stand out and grow. My experience spans FinTech, oil and gas, FMCG, non-profit, and hospitality, where I consistently find new ways to drive visibility, engagement, and meaningful connections. With a talent for cultivating and maintaining media relationships, I thrive in fast-paced environments and super dedicated to creating impactful connections that deliver results.Communication Strategy
CopywritingCrisis CommunicationsTargeted Media PitchMedia RelationsPress ReleaseBrand Strategy Want to browse more freelancers?
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