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I'm an Certified DevOps Engineer with 7+ years of experience helping businesses build, migrate, secure, and scale cloud infrastructure, Linux servers, and web hosting environments. I've successfully completed 200+ projects for startups, SaaS companies, agencies, and hosting providers, delivering reliable infrastructure, DevOps automation, server optimization, and professional technical support. Whether you need a DevOps Engineer, Linux Administrator, WHMCS Expert, or Hosting Support Engineer, I provide production-ready solutions with fast communication and long-term reliability. ☁️ Cloud Platforms ✅ AWS (Solutions Architect & CloudOps Certified) ✅ Microsoft Azure ✅ DigitalOcean ✅ Vultr ✅ Hetzner ✅ Oracle Cloud ✅ Google Cloud ✅ OVH ✅ Alibaba Cloud ⚙️ DevOps & Linux Administration 🐧 Ubuntu • Debian • AlmaLinux • CentOS 🐳 Docker • Kubernetes • Helm 🚀 CI/CD Pipelines ⚡ GitHub Actions • GitLab CI • Jenkins 🌐 Apache • Nginx 📈 Monitoring & Performance Optimization 🔒 Security Hardening 🔄 Infrastructure Automation 💾 Backup & Disaster Recovery 🌐 Hosting Infrastructure ⭐ WHMCS Development & Automation ⭐ Proxmox VE ⭐ Virtualizor ⭐ VMware ⭐ KVM ⭐ cPanel ⭐ Plesk ⭐ DirectAdmin ⭐ HestiaCP ⭐ CloudPanel ⭐ ISPConfig 🚚 Website & Server Migration 🔐 SSL, DNS & Hosting Configuration 📧 Email Infrastructure 📨 Google Workspace 📨 Microsoft 365 📨 Zoho Mail 📨 SMTP Configuration 📨 Email Migration 📨 Email Warm-up 📨 Deliverability Optimization 📨 DNS Records (SPF • DKIM • DMARC) 📨 Mail Server Setup & Troubleshooting 📨 Email Security & Anti-Spam 💻 Development ⚡ PHP ⚡ Laravel ⚡ Node.js ⚡ Next.js ⚡ Flutter ⚡ WordPress 🎧 Technical Support 💬 Hosting Support Agent 🎫 Live Chat & Ticket Support 🛠️ L1 • L2 • L3 Technical Support 🚑 Incident Response & Troubleshooting 🤝 Customer Success & Technical Consulting ⭐ Why Clients Hire Me 🏆 AWS Certified Professional 🏆 7+ Years of Industry Experience 🏆 200+ Successfully Delivered Projects 🏆 WHMCS & Hosting Infrastructure Specialist 🏆 Fast Response & Clear Communication 🏆 Reliable Long-Term Technical Partner 🏆 Security, Performance & Automation Focus 🚀 I Can Help You With ✨ Cloud Infrastructure (AWS, Azure & More) ✨ DevOps & CI/CD Automation ✨ Linux Server Administration ✨ WHMCS Installation & Custom Development ✨ Hosting Company Operations ✨ Proxmox & Virtualization ✨ Website & Server Migration ✨ Email Infrastructure & Deliverability ✨ WordPress Performance & Security ✨ Malware Removal & Recovery ✨ Server Monitoring & Optimization ✨ Ongoing Technical Support Let's build secure, scalable, and reliable infrastructure that keeps your business running 24/7.

**Sophos Firewall Expert | Firewall Administrator | Network Security | VPN | Cybersecurity** I’m a **Sophos Firewall Expert and Network Security Administrator** specializing in **Sophos Firewall, Sophos SFOS 22.0.2 MR-2 , firewall administration, network security, VPN configuration, troubleshooting, and security policy management**. I help businesses **secure their networks, configure and optimize Sophos Firewalls, troubleshoot connectivity issues, manage VPNs, control network access, and maintain reliable and secure IT infrastructure**. **Core Expertise:** • Sophos Firewall Administration • Sophos SFOS 22.0.2 MR-2 Firewall • Sophos Firewall Configuration & Management • Firewall Rules & Security Policies • NAT / DNAT / SNAT / PAT • Site-to-Site IPsec VPN • SSL VPN / Remote Access VPN • Firewall Troubleshooting • Network Security & Access Control • Web Filtering & Application Control • Intrusion Prevention System (IPS) • SD-WAN & WAN Configuration • VLAN & Network Segmentation • DNS, DHCP & Routing • TCP/IP & Subnetting • Firewall Logs & Traffic Monitoring • Security Hardening & Policy Optimization • Firewall Migration & Configuration Backup • Network Connectivity Troubleshooting • Remote Network Administration I can help with **Sophos Firewall deployment, configuration, firewall rule creation, NAT policies, VPN setup, VLAN configuration, routing, web filtering, IPS, security policies, troubleshooting, performance optimization, and ongoing firewall administration**. Whether you need help with a **new Sophos Firewall setup, existing firewall troubleshooting, VPN connectivity, network segmentation, firewall rule optimization, or ongoing network security administration**, I can provide practical and reliable support.

I’m a Senior Network & Security Engineer with 10+ years of hands-on experience designing, implementing, and migrating enterprise and service-provider networks. I specialize in Network Security, SD-WAN, routing & switching, enterprise wireless, and secure network architecture, helping companies modernize legacy networks, improve reliability, and reduce WAN costs. Core expertise: - Firewalls & Security: FortiGate, Palo Alto, Cisco ASA / Firepower IPsec & SSL VPN, site-to-site, remote access, policy design - Routing & Switching: Cisco ASR/ISR, Catalyst, Nexus (BGP, OSPF, EIGRP, IS-IS, MPLS, VLANs, STP, HSRP/VRRP) Enterprise LAN & campus design - LAN Switching (Multi-Vendor): Cisco, Meraki, HP, Aruba, FortiSwitch Access/core design, redundancy, QoS, segmentation - Enterprise Wireless: Cisco WLC & APs, Cisco Meraki Wi-Fi, Aruba Wi-Fi, FortiAP Coverage design, roaming, security, troubleshooting - SD-WAN: Fortinet SD-WAN, Cisco SD-WAN (Viptela), Cisco Meraki (hub-and-spoke, MPLS + Internet, segmentation, HA, traffic steering) - Cloud & Hybrid Networking: AWS / Azure / GCP Site-to-site VPN, routing integration - Network Automation: Python Certifications: CCIE Enterprise Cisco Certified Specialist – Enterprise SD-WAN Implementation CCNP Data Center CCNP Security Juniper JNCIA-Junos, JNCIA-Cloud If you share your current setup and goal, I can propose a clear and practical solution.

I'm a Senior Network Security Engineer and consultant trusted by government agencies, universities, and enterprises across Egypt to design, secure, and troubleshoot critical infrastructure — not just fix tickets. With 7+ years of hands-on and consultancy experience, including at Egypt's Council of Ministers, I bring senior-level judgment to every firewall, VPN, email security, and routing challenge. I specialize in firewall deployment and optimization (FortiGate, Palo Alto, FTD, Forcepoint), VPN solutions (IPsec, SSL VPN, FortiClient, Pulse Secure), and advanced routing technologies, including OSPF, BGP, MPLS, L2VPN, and L3VPN. I also have strong expertise in Email Security and Mail Gateway solutions — resolving complex delivery issues, configuring SPF/DKIM/DMARC, handling blacklist removal, SMTP relay setup, and DNS-related outages. I work with FortiMail, Postfix, Cisco Email Security Gateway, and Microsoft Exchange Server 2016/2019 in production environments. In addition, I have solid experience in Cisco Voice infrastructure, including CUCM, Cisco IM & Presence, Unity Connection, and Expressway — covering VoIP deployments, SIP trunk configuration, call routing, and secure remote access for collaboration environments. I help businesses and institutions: Secure and harden network infrastructure against real threats Deploy and optimize VPN solutions for remote and site-to-site access Troubleshoot complex routing and firewall issues at the root cause Resolve email delivery failures and DNS misconfigurations Deploy and secure mail gateways (FortiMail, Postfix, Cisco Gateway) Implement and troubleshoot Cisco VoIP environments Implement monitoring and SIEM solutions (Zabbix, QRadar, Splunk) Configure and secure F5 Web Application Firewall My approach is structured and results-driven: I identify the root cause, design a clean solution, implement with minimal downtime, and ensure long-term stability. If your network, email infrastructure, or security posture needs an engineer with government-grade experience and a consultant's mindset, I'm ready to help.

Experienced in identity & access management, endpoint security, network infrastructure, cloud administration, and complex migration projects. Key Achievements Zero Trust Architecture Implementation: Led a multi-client initiative to deploy Zero Trust frameworks, reducing security risks by 40% and achieving compliance with ISO 27001 standards. Seamless MDM Migrations: Executed zero-downtime migrations for 5+ clients between Jamf Pro, Microsoft Intune, and Addigy, ensuring 100% user retention and policy continuity. Threat Mitigation: Reduced false positives in CrowdStrike Falcon and Microsoft Defender by 60% through custom detection rule tuning and incident response playbooks. Cloud Security Optimization: Designed Azure-based hybrid cloud environments with RBAC and network segmentation, cutting cloud-related vulnerabilities by 50%. Core Expertise Identity & Access Management: Okta: SSO/MFA orchestration, SAML 2.0/OIDC integrations, SCIM provisioning, and lifecycle automation. Azure AD/Entra ID: Conditional access policies, privileged access management, and hybrid identity transitions. Password Management: Enterprise deployment of 1Password and Keeper, enforcing secure credential sharing and policy compliance. Cybersecurity & Endpoint Protection: CrowdStrike Falcon/SentinelOne: Threat hunting, EDR/XDR tuning, and endpoint hardening for 1000+ devices. Microsoft Defender: Detection engineering, incident response workflows, and compliance with MITRE ATT&CK frameworks. Vulnerability Management: Proactive remediation of critical vulnerabilities using Tenable and Qualys, aligning with NIST and CIS benchmarks. Network & SASE: Cato Networks/FortiSASE: SD-WAN optimization, ZTNA deployment, and secure remote access for distributed teams. Firewall & Segmentation: FortiGate/Check Point configurations to enforce least-privilege access and reduce lateral movement risks. MDM & Endpoint Management: Jamf Pro/Intune: Zero-touch macOS/iOS deployment, compliance policies, and app lifecycle automation. Migration Leadership: Smooth transitions between MDM platforms with 99.9% user satisfaction and minimal IT overhead. Cloud & Backup: Azure/GCP: Hybrid cloud infrastructure design, security hardening, and cost-optimized resource management. Datto SaaS Backup: Business continuity strategies with RTO/RPO <15 minutes for mission-critical workloads. Client Impact Security Posture: Enhanced endpoint detection, reduced breach risks, and achieved compliance with GDPR, HIPAA, and SOC 2. Operational Efficiency: Automated patching, ticket workflows, and RMM scripting reduced manual tasks by 70%. Cost Savings: Optimized cloud resource usage and backup strategies, saving clients 20–30% annually. Tools & Frameworks Jira, Office 365, Slack, CrowdStrike, Okta, Jamf, Microsoft Intune, Network Security, Google Cloud, SaaS, macOS, Cyber Threat Intelligence

Why choose Sam? - a dedicated IT professional. I am an experienced support agent with more than 14 years of email, phone support, chat support and manual testing. TECHNICAL ENGINEER / MICROSOFT ADMINISTRATOR - ITIL V4 Certified Transfer tenant to CSP Setup domain, Google, GoDaddy and Office 365 Granular admin setup Setting up Perimeter 81 and integration Setting up Avepoint backup Carbonite install and monitoring Intune Setup / MDM Provide advanced desktop-level user support, mobile device support, user administration, and server management as required. Setup employee workstations and account- onboarding / offboarding Monitoring Data Center storage and backup knowledge like Veeam, Datto backup Install and support software applications, such as Office apps, Adobe Products, LogMeIn, Symantec Endpoint Protection, OpenVPN, SonicWall Datto RMM, sentinel one and other software as required by the client, Identify and resolve hardware, software, and network printing issues. Diagnose and resolve connectivity issues including wireless and VPN. Ticketing tool usage such as Autotask, Salesforce (RF), ServiceNow, ConnectWise, Halo, Zoho. IT Glue for documentation, and Screen-connect, SplashTop, QuickAssist, Teamviewer, ScreenConnect for remote support, Datto RMM Office 365, Exchange, and SharePoint Administration Ensuring all faults are progressed and cleared within SLA Azure Active Directory and remote desktop maintenance NAS Synology Setting up and managing Active Directory Windows Server administration, HyperV Vmware Managing CCTV's like OpenEye Achieve goals and targets (client, business, and employee satisfaction Creating Knowledgebase documents Security best practices include AV, Malware, and Firewall troubleshooting. SOFTWARE TESTER / QUALITY ASSURANCE Tools/Technology 
 IIS 
 Agile Testing  
Azure Dev 
MSSQL 
 SortSite 
 Swagger  *Reviewing and analyzing system specifications Executing test scripts and reviewing results Reporting and documenting technical issues Work closely with Developers roles and other departments to ensure quality products with clear project deliverables and timelines, and to ensure timely completion of deliverables. Participate in a small, experienced, energetic team on a rapid, agile delivery schedule. Design test cases and test scenarios to ensure both new and previous feature Execute test cases to ensure the business scenario Be hands-on in writing, executing, and monitoring tests Build tools to support development and business functions Participate in a new project to facilitate in conjunction with development. Great team player with team leadership skills. Cross-functional team leadership, agile methodologies, and excellent analytical skills. I have the ability to interact with others in a sensitive and effective way and work cooperatively in an international, multi-cultural environment. I will do my best to improve the customers satisfaction, even if this means going the extra mile for it.