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I help entrepreneurs and teams stay organized while building meaningful connections. As a Virtual Assistant, I manage scheduling, inboxes, research, CRM updates, and day‑to‑day admin tasks with precision and reliability. As an Outreach Specialist, I craft personalized messages, manage follow‑ups, and track engagement to ensure your brand builds trust and visibility. What I bring to the table: --Strong communication skills with native‑level written English --Experience in community engagement and lead generation outreach --Detail‑oriented approach to task management and reporting --Proactive mindset — I don’t just complete tasks, I help you grow Whether you need someone to streamline operations or drive outreach campaigns, I provide professional support that saves you time and strengthens your business relationships. My goal is to make your workflow smoother and your outreach more effective.

🚀 I help brands, startups, SaaS companies, and marketing agencies connect with the right influencers, UGC creators, affiliates, and strategic partners through personalized multichannel outreach. With experience in Influencer Outreach, UGC Campaign Management, Email Outreach, LinkedIn Outreach, Affiliate Recruitment, and Partnership Outreach, I focus on building authentic relationships that generate content, engagement, traffic, and sales. 🎯 What I Can Help With • Influencer research and creator sourcing • Instagram, TikTok, YouTube, and LinkedIn outreach • UGC creator recruitment and coordination • Affiliate marketing campaigns and partner onboarding • Brand collaborations and partnership outreach • Email outreach and follow-up sequences • Reddit community engagement and marketing support • Campaign tracking, reporting, and relationship management 💼 My Experience Includes • Finding nano, micro, mid-tier, and macro influencers based on brand criteria • Evaluating creator relevance, engagement, audience quality, and brand fit • Personalizing outreach messages to improve response rates • Managing gifting campaigns, paid collaborations, affiliate partnerships, and UGC campaigns • Coordinating communication between brands and creators • Maintaining organized campaign records, creator lists, and performance reports 📌 Core Services ✔️ Influencer Marketing ✔️ Influencer Outreach ✔️ Influencer Research ✔️ UGC Campaign Management ✔️ Email Outreach ✔️ LinkedIn Outreach ✔️ Affiliate Marketing Campaigns ✔️ Partnership & Collaborations Outreach ✔️ Instagram & TikTok Creator Outreach ✔️ Reddit Marketing ✔️ Campaign Reporting & Tracking ✔️ Creator Relationship Management 🏢 Industries I Support • Fashion and apparel brands • Beauty and skincare products • Health and wellness brands • Fitness and lifestyle products • Shopify and eCommerce stores • SaaS and AI startups • Digital marketing agencies • Consumer and DTC brands 🛠️ Tools & Platforms 🔍 Influencer Research & Discovery: Modash, HypeAuditor, Upfluence, GRIN, SocialBlade, and creator discovery platforms 📊 Prospecting & Data Research: LinkedIn Sales Navigator, Apollo, ZoomInfo 📩 Outreach & Campaigns: Instantly, Smartlead, Lemlist, LinkedIn, Instagram, TikTok, email, and social DMs 📈 Campaign Management & Reporting: Notion, ClickUp, Trello, Google Workspace, Google Sheets ⭐ What You Can Expect ✔️ Personalized outreach that feels human, not automated ✔️ Relevant creator and influencer matches ✔️ Consistent follow-ups and relationship management ✔️ Organized campaign tracking and communication ✔️ Clear reporting on outreach progress and responses ✔️ Professional representation of your brand 🔥 My Approach Research the right creators → Personalize outreach → Build genuine relationships → Coordinate campaigns → Track results and optimize performance. Whether you need UGC creators for product content, influencers for brand awareness, affiliates for performance marketing, or strategic partners for collaborations, I can manage the outreach process from research to follow-up. 📩 If you need an Influencer Outreach Specialist, UGC Campaign Manager, Affiliate Marketing Coordinator, or Multichannel Outreach Expert, send me a message with your brand, target audience, and campaign goals. Let’s build partnerships that generate content, engagement, and measurable growth for your business.

𝐘𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐝𝐞𝐬𝐞𝐫𝐯𝐞𝐬 𝐦𝐨𝐫𝐞 𝐥𝐞𝐚𝐝𝐬, 𝐦𝐨𝐫𝐞 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬, 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 — 𝐚𝐧𝐝 𝐈 𝐤𝐧𝐨𝐰 𝐞𝐱𝐚𝐜𝐭𝐥𝐲 𝐡𝐨𝐰 𝐭𝐨 𝐦𝐚𝐤𝐞 𝐭𝐡𝐚𝐭 𝐡𝐚𝐩𝐩𝐞𝐧. I am a results-driven 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 and 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 with over 𝟏0 𝐲𝐞𝐚𝐫𝐬 of experience helping businesses of all sizes — startups, e-commerce brands, agencies, and established companies — connect with the right people, build powerful relationships, and convert outreach into real revenue. If you need someone who can do it all — from finding the perfect lead to landing in their inbox, LinkedIn DMs, or collaborating with the right influencer on Instagram or TikTok — I am your person. 📋 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 Behind every great outreach campaign is clean, organized data. I manage CRM systems, databases, spreadsheets, calendars, and admin tasks with 100% accuracy so nothing falls through the cracks. 🎯 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 I research, verify, and build laser-targeted prospect lists tailored to your ideal customer profile. No junk, no guesswork — only high-quality leads that are ready to convert. 📧 𝐂𝐨𝐥𝐝 𝐄𝐦𝐚𝐢𝐥 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 I craft personalized, high-converting cold email sequences that actually get replies. From subject lines to follow-ups, every word is written to start a conversation and move prospects down your funnel. 💼 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 I connect with decision-makers, warm up prospects, and send compelling messages that open doors. Whether you need appointments booked or partnerships formed, I build relationships that matter — professionally and strategically. 📱 𝐈𝐧𝐟𝐥𝐮𝐞𝐧𝐜𝐞𝐫 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 (𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 & 𝐓𝐢𝐤𝐓𝐨𝐤) I identify, vet, and reach out to relevant influencers in your niche — negotiating collaborations, managing communication, and ensuring your brand gets in front of the right audience. From micro-influencers to large creators, I handle the entire outreach process end to end. 📣 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 I build and manage email campaigns that nurture leads and turn subscribers into paying customers. Automated sequences, newsletters, promotional campaigns — I handle it all using top email marketing platforms with a focus on high open rates and real ROI. 𝐖𝐡𝐚𝐭 𝐦𝐚𝐤𝐞𝐬 𝐦𝐞 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭: ✅ 10+ years of experience across diverse industries and client types ✅ I don't just execute — I strategize, optimize, and improve as we go ✅ Expert in CRM platforms, email marketing tools, and outreach automation software ✅ Strong written communication skills — every message I send represents your brand perfectly ✅ Deadline-driven, detail-obsessed, and 100% committed to your success ✅ Proactive communicator — you will always know exactly where things stand ✅ Available full-time and flexible across time zones My clients don't just get tasks completed — they get a dedicated partner who treats their growth like a personal mission. Whether you need to fill your sales pipeline, launch an influencer campaign, or simply get your admin work off your plate — I am ready to jump in and deliver. 📩 𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐦𝐞 𝐭𝐨𝐝𝐚𝐲. 𝐓𝐞𝐥𝐥 𝐦𝐞 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮'𝐫𝐞 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐨𝐧 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐠𝐫𝐞𝐚𝐭 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫.

I help businesses generate qualified leads and book meetings through cold email marketing and LinkedIn outreach. I also support founders with inbox, CRM, and daily operations to keep everything organized. For the past 5+ years, I’ve been working with agencies, founders, and B2B teams on lead generation, outreach, and backend operations support. Some clients need help building a consistent pipeline, others need someone reliable to keep things organized behind the scenes - I’m comfortable handling both. I focus on doing things properly - targeting the right people, keeping data clean, and making sure nothing falls through the cracks. 💼 Here’s how I usually help: • Lead generation, list building, and data enrichment • Cold email and LinkedIn outreach support • Inbox management, follow-ups, and appointment setting • CRM updates and pipeline tracking • Research, data entry, and admin support • Email and calendar management • Task coordination and day-to-day operations support 🛠️ Tools I’ve worked with: Apollo, Clay, LinkedIn Sales Navigator, ZoomInfo, Lusha, Hunter, Seamless, Zerobounce, Neverbounce, Reoon Instantly, Smartlead, Heyreach, GetSales HubSpot, Salesforce, Pipedrive, Zoho, Monday, Airtable Asana, ClickUp, Notion, Trello, Slack Google Workspace, Excel I’m easy to work with, detail-oriented, and consistent. If you need someone who can take ownership, stay organized, and help move things forward without constant follow-ups, I’ve got you covered.

Customer Support Specialist | Email & Chat | Zendesk & Hubspot helping SaaS and e-commerce businesses deliver faster, clearer Email Support, Customer Service, and Online Chat Support through ticket management, issue resolution, and customer communication. When customers are waiting for answers, confused about a product, or frustrated by an unresolved issue, I help turn those interactions into clear solutions and a better customer experience. I specialize in supporting SaaS companies, e-commerce stores, online businesses, and growing teams that need reliable front-line customer support without losing attention to detail. I help SaaS teams, property platforms, and service businesses keep response times under control, protect customer satisfaction, and turn stressed customers into calm ones. MY CORE SERVICES ➤ Email & Ticket Support I manage busy inboxes and ticketing queues, triage requests, and reply with clear, professional, empathetic language that solves the issue on the first response whenever possible. ➤ Chat & Multi-Channel Handling I cover live chat and seamless handoffs between email, chat, and phone so urgent requests never sit unanswered during business hours. ➤ Zendesk & HubSpot Optimization I set up and maintain views, tags, macros, automations, and basic workflows so your team responds faster and documentation stays clean. ➤ Issue Resolution & Escalation I troubleshoot common problems, apply product knowledge, document every interaction, and escalate only when needed—always keeping the customer informed. ➤ Knowledge Base & Process Support I turn internal processes into clear customer replies and help maintain help-center content so self-service improves and repeat tickets drop. What You Can Expect ◆ Clear, warm, and professional customer communication ◆ Fast and organized handling of support queues ◆ Careful attention to customer details ◆ Independent problem-solving with appropriate escalation ◆ Consistent documentation and follow-through ◆ Ability to learn new products, processes, and knowledge bases quickly ◆ Reliable support for ongoing or long-term projects Tools and Platforms Zendesk • HubSpot • Email platforms • Live chat tools • Ticketing systems • Basic CRM and calendar tools I am available for part-time or full-time remote support during business hours and ready for ongoing or long-term contracts. Message me or invite me to your job post and I’ll show you exactly how I can take your support queue under control.

**Currently working as a strategic partnerships manager, marketing manager & appointment setter.** Have Been Setting Appointment For More Than 15 Years & 1 year of recruiting experience, I've dabbled in other areas & am always open to learning a new skill! I would love to take on another recruiting role-this would require more training. I believe I could become a terrific recruiter with a thorough training program & a great teacher/s. What jobs I'm interested in: Strategic partnerships management Recruiting Sending emails Sourcing Calls to warm leads Calls to confirm info/prospect research Short Survey calls Open to other ideas that relate to or are similar to what I've mentioned above. Very interested in growth roles. I'm always looking to expand my skill set. All of the jobs I've mentioned having an interest in above list, I have some level of experience with. Email marketing: This is still a new role to me but I have made calls to businesses to obtain email addresses & then send out an email to these businesses to invite them to an event. Strategic partnerships manager: I reach out to decision makers through LinkedIn, in an attempt to set an appt between them & the CEO of the company I'm working for. I keep a thorough list of people I have attempted or successfully connected & communicated with. Recruiting experience: Sending LinkedIn messages, sourcing through LinkedIn, cleaning up CRM database, call screenings, sending job descriptions to interested candidates, scheduling interviews for candidates to speak to hiring managers. etc Appointment setting/customer service experience: leaving call notes/coding calls, schedule appointments in calendars(Calendly), rebuttal, follow a script, how to properly place someone on the do-not-call list & how to properly confirm customer or prospect information such as name, address & telephone numbers, etc. Entering billing information, up selling, Shiftboard, Cloud9, age confirmation, customer transfer. Other skills I possess include but are not limited to: -Self starter -Communication -Time management -Team Work -Basic Computer Skills -Listening -Organizational I have a clear, energetic, upbeat & professional phone presence. I'm more than willing to learn new skills & take on new challenges. I'm resilient & confident & will thrive best in an environment in which I am able to help others. I would like to continue my remote work journey for as long as possible. I have a quiet work space in my office free of distractions & noise. I do not have a landline phone. I prefer a flexible part time schedule. Some Saturday work may be a possibility as well. I truly look forward to exploring the opportunities offered here on Upwork! Thank you to any & all who take the time to look over my profile, Belinda Benko-Masters