Hire the Best Customer Insights Analysts
in Brazil

I help product and growth teams remove guesswork from their roadmaps by combining customer insights, product data, and custom AI workflows to inform actionable strategy. 8+ years of experience across startups and big companies in Fintech, EdTech, Media, and Digital Health, working at the intersection of Product Strategy, Market/Consumer Research, and UX Insights. Led 100+ research projects, including 150+ sessions in English (US market) and 500+ in Portuguese (LATAM). ✦ HOW I USE AI IN PRODUCTS & RESEARCH: • AI-Driven Qualitative Synthesis: Created custom AI agents (ChatGPT, Gemini, Claude) to process open-ended surveys, interviews, and NPS comments, cutting analysis cycles by up to 70%. • AI Research Ops & Workflows: Accelerated study plans, discussion guides, competitor analysis, and insight distribution using agentic workflows. • AI Product Discovery: Evaluated AI adoption trends and Jobs-to-be-Done to shape Go-To-Market and product strategy. ✦ WHAT I DO BEST: • Product Strategy & Discovery (JTBD, Personas, Value Proposition Design) • Market & Consumer Insights (Surveys, Competitive Analysis, Go-To-Market strategy) • UX & Usability Research (End-to-end usability studies, Accessibility benchmarks) • Product Analytics & UX Metrics Synthesis (Google Analytics, Looker Studio, Amplitude, CSAT, NPS) ✦ CROSS-BORDER & CULTURAL VERSATILITY (US & BRAZIL): • Executed 150+ research sessions in English in the US with diverse demographics, ranging from school leaders and teachers to children. • Conducted 500+ research sessions in Portuguese across Brazil's top tech platforms. • Ran in-person accessibility usability tests and contextual inquiries with blind participants using screen readers (Voiceover, Talkback, NVDA). • Increased user activation by 7% for a leading Fintech through B2B workflow research. • Mapped buyer journey friction for a 25M+ user streaming platform, lifting perceived value metrics from 17.8% to 27.5%. ✦ QUICK BACKGROUND: • MBA in Product Leadership & Strategy in the Age of AI • Postgraduate Degree in Anthropology • B.A. in Social Communication & Marketing Need an insights partner who understands user psychology, business KPIs, and cutting-edge AI workflows? Let's connect for a quick intro call to discuss your project.

Nice to e-meet you! I'm a skilled data analyst with expertise in market research and data analysis. Proficient in advanced Excel and ThinkCell functions. I've worked at worldwide companies such as FedEx and Becton Dickinson Company. Currently, working with Business Intelligence and Marketing Analyst in the pharmaceutical industry. Let's collaborate to turn your data into insights for business success!

👋 Hi! I help international companies understand Brazilian market and audience through clear, actionable customer insights. With 10+ years of experience in Strategic Marketing, Customer Insights and Market Intelligence, I’ve led customer interviews, supported global and cross-functional teams, and built NPS and customer feedback programs — always translating data into practical business decisions. 🔍 What I can help you with *Qualitative & Quantitative Research User & customer interviews Interview guides, surveys & questionnaires (NPS, CSAT, CES) Thematic analysis & synthesis of insights *Market & Consumer Insights Market and competitive analysis Customer segmentation, personas & journey mapping *Reports & Actionable Insights Clear insight reports (slides or docs) Executive summaries with key findings Practical recommendations for marketing, product & CX teams 🌍 Why work with me? - Strong experience working with international teams - Clear communication and structured delivery - Focus on practical insights, not just data - Easy collaboration, reliable deadlines If you’re looking for someone to talk directly to your users, synthesize insights, and turn them into clear actions, let’s talk!

I’m a research and insights professional with 6+ years of experience across product, branding, social media, and consumer analysis. I specialize in turning qualitative and quantitative data into clear, actionable insights that support better business decisions. My experience includes user interviews, surveys, brand tracking, competitive analysis, and customer journey mapping. I’ve worked on end-to-end research projects, helping teams understand their audience, identify pain points, and improve product experience, positioning, and engagement. I’m highly organized, detail-oriented, and focused on delivering insights that are practical and ready to use. If you need someone who can deeply understand your users and translate data into strategy, I’d be happy to help.

Hello! Do you need to save time and make your work easier? Are you tired of so many data bases, with no analysis and visualization? I can help you! I am a proficient data analyst passionate about revealing insights, data manipulation, and impactful visualization creation! I can improve your business and solve your biggest problem. 📈 Areas: - Data Entry - Customer Service Analysis and Analytics - Power BI Dashboards - Power BI Data Entry - Excel (data entry, dashboards, macro) - Google Sheets - Data Presentations (PPT) I am fully committed to your success, and I guarantee that I will be a dependable partner throughout our collaboration. Please don't hesitate to reach out! Thank you!

I am a data-driven professional with 10+ years of experience in Customer Experience (CX), operations, and performance analysis. I specialize in real-time operations, KPI monitoring, and process improvement. I have intermediate skills in Excel and Google Sheets and experience supporting large-scale operations with data, reporting, and tools like Zendesk, Jira, and Grafana. I am reliable, detail-oriented, and committed to delivering high-quality work. Open to data entry, virtual assistance, and data-related projects.