Hire the Best Customer Service Representatives
in Moldova

🏆 Upwork Top Rated Plus Professional 🏆 20K+ Hours on Upwork 🏆 Full Stack Email Developer 💯 2 hours of response time with 100% Client Dedication! ⌚ Available 12 hours a day. Here are the services you can get from me 👇 ✅Klaviyo Email Marketing ✅Html Email coding ✅Email coding and implementation in Klaviyo with full Shopify integration ✅Newsletter section/ Welcome popup ✅Ensuring all emails are lightweight, full responsive for both desktop and mobile devices. ✅Analyzing your store to identify areas for improvement. ✅Implementing upsell and cross-sell functionality to boost sales. ✅Designing eye-catching, on-brand email templates using Figma & Canva ✅Setting up promotional flows and one-time campaigns with dynamic content ✅Adding urgency and smart product placement to increase CTR & conversions ✅Ensured all emails were lightweight, mobile-optimized, and editable ✨I specialize in Shopify builds, Klaviyo automations, and seamless integrations—from theme customizations to email marketing flows that convert. If you’re looking to combine strong design with clean HTML structure and real eCommerce results, I’ve got you covered. ⏰ I guarantee, you'll get an answer in 4 hours or less. 📬 Let’s build your next campaign together!

Hello! Thank you for visiting my page. I work as a Customer Service Representative for over 7 years and thanks to that, I gained vast experience in the field. I’m able to handle multiple and complex issues either via chat, on the phone or using ticket system. I fully focus on Client expectations with a detailed-oriented approach while remaining knowledgeable of all Brand and Departmental Strategic objectives to achieve common goals. I excel in multitasking in a fast paced environment, completing assignments within time and budget constraints, superior client and customer support, and computer skills with the ability to grasp new ideas and integrate them into desired results. Mainly I’ve worked in technical and eCommerce area. I’m well familiar with most types of inquiries/requests which can appear. Taking into consideration my long period of working in this field, I can assure you that I can adapt to any type of customer's request. If you are looking for a highly motivated, solution-oriented and professional Customer Service Representative, look no further! I’m the one you need since my highest priority is solving any types of inquiries and helping customers at my best.

With a decade under my belt in Email, Chat, and Phone Customer Support across platforms like Amazon and eBay, I've honed my problem-solving, communication, and decision-making abilities to a fine edge. While I independently handle CS Support, I also boast extensive experience as a Customer Service Manager. In this capacity, I've led proficient teams, overseen the intricacies of the CS Department from task allocation to staff recruitment and terminations, and designed evaluative tests for potential hires in specific CS roles. A distinguishing feature of my skill set is my multilingual expertise. While I communicate fluently in English, I'm also adept in French and Italian. Romanian and Russian come naturally to me, being my native tongues. I am well-versed with a variety of Help Desk Software, Project Management tools, Collaboration platforms, and Magento administration. Moreover, I am adept at using Microsoft Word, Excel, and Google Drive for report generation and project management. My unwavering dedication to customer service and knack for fostering robust relationships enable me to address intricate challenges and solidify customer trust.

With over 5 years of experience in customer support and operations management, I help e-commerce and service-based businesses deliver fast, organized, and professional customer communication. I specialize in managing high-volume email and chat support while maintaining structure, efficiency, and customer satisfaction. What I bring to your business: • High-volume email & chat support (100+ tickets daily) • Zendesk ticket organization & workflow optimization • CRM management (amoCRM) • Refunds, chargebacks & dispute handling • Order management & customer retention • Workflow organization in Mondaycom • KPI tracking & reporting in Excel • Internal coordination via Slack & Zoom I am experienced in handling difficult and aggressive customers professionally, protecting both the company’s reputation and revenue. My focus is simple: organized systems, fast response times, and satisfied customers.

Hello, My name is Mariana, I am a Romanian language speaker from Chisinau, Moldova. This is my native language. I have a degree in Translation (English-Romanian). I also know Russian very well, this is the second official language in my country. I write and speak it fluently, this is due to my country's geolocation and history. I am a hardworking and a responsible person. Over the last few years, I have been working as a freelance translator, working with different type of texts, like: websites, medicine, law, engineering, education and others. Feel free to message me with any projects that require my skills.