Hire the Best Customer Service Representatives
in Moldova

I specialize in GIS analysis, spatial data management, and mapping for architecture, urban planning, and development projects. I help planners, architects, and decision-makers translate complex geographical and demographic data into clear, actionable spatial insights. Core Competencies: * Spatial Analysis & Mapping: Site selection, land-use analysis, zoning evaluation, and demographic overlays. * GIS Software & Tools: Hands-on experience with ArcGIS Pro, QGIS, spatial databases, and data visualisation. * Data Integration: Digitizing, cleaning, and managing vector/raster datasets, CAD-to-GIS integration, and geodatabase maintenance. * Planning Support: Supporting urban design teams with environmental impact mapping, transit/accessibility analysis, and site feasibility studies. * Project & Team Coordination: Strong background in operations management, stakeholder communication, and workflow oversight. What I Can Help You With: * Custom map creation and spatial visualizations for planning proposals. * Preparing and structuring GIS datasets from CAD, satellite, or public domain sources. * Conducting spatial queries, proximity analyses, and suitability modeling for site development. * Generating detailed GIS reports to back feasibility and zoning assessments.

🏆 Upwork Top Rated Plus 🏆 $300K+ earned on Upwork 🏆 140+ projects completed 🏆 20K+ hours of hands-on experience Your Klaviyo account shouldn't just send emails. It should know who to communicate with, when to communicate, and what message moves that customer forward. That's where I come in. I help eCommerce brands turn Klaviyo into a structured, revenue-focused customer lifecycle - combining strategy, segmentation, automation, campaigns, testing and continuous optimization. What I can help you with: ✓ Klaviyo account audits & growth strategy ✓ Customer lifecycle & advanced segmentation ✓ Email & SMS automation flows ✓ Campaign strategy, creation & execution ✓ Abandoned Cart, Welcome, Post-Purchase, Winback & Retention flows ✓ Newsletter strategy & audience planning ✓ A/B testing & performance optimization ✓ Deliverability & list health ✓ Shopify + Klaviyo integration ✓ Dynamic content, personalization & responsive HTML email I don't look at emails in isolation. I look at the entire customer journey - acquisition, first purchase, engagement, retention, churn and winback - and build communication around how customers actually behave. That can mean fixing an underperforming flow, rebuilding segmentation, reducing unnecessary sending, identifying lifecycle gaps, improving personalization, or creating a complete email marketing strategy from the ground up. The goal is simple: -Send fewer irrelevant messages. -Send better messages to the right customers. -Turn more of your existing audience into revenue. If your Klaviyo account has grown messy, your flows haven't been reviewed in months, or you simply feel you're leaving revenue on the table - let's take a look.

With over 5 years of experience in customer support and operations management, I help e-commerce and service-based businesses deliver fast, organized, and professional customer communication. I specialize in managing high-volume email and chat support while maintaining structure, efficiency, and customer satisfaction. What I bring to your business: • High-volume email & chat support (100+ tickets daily) • Zendesk ticket organization & workflow optimization • CRM management (amoCRM) • Refunds, chargebacks & dispute handling • Order management & customer retention • Workflow organization in Mondaycom • KPI tracking & reporting in Excel • Internal coordination via Slack & Zoom I am experienced in handling difficult and aggressive customers professionally, protecting both the company’s reputation and revenue. My focus is simple: organized systems, fast response times, and satisfied customers.

Hello! Thank you for visiting my page. I work as a Customer Service Representative for over 7 years and thanks to that, I gained vast experience in the field. I’m able to handle multiple and complex issues either via chat, on the phone or using ticket system. I fully focus on Client expectations with a detailed-oriented approach while remaining knowledgeable of all Brand and Departmental Strategic objectives to achieve common goals. I excel in multitasking in a fast paced environment, completing assignments within time and budget constraints, superior client and customer support, and computer skills with the ability to grasp new ideas and integrate them into desired results. Mainly I’ve worked in technical and eCommerce area. I’m well familiar with most types of inquiries/requests which can appear. Taking into consideration my long period of working in this field, I can assure you that I can adapt to any type of customer's request. If you are looking for a highly motivated, solution-oriented and professional Customer Service Representative, look no further! I’m the one you need since my highest priority is solving any types of inquiries and helping customers at my best.

With a decade under my belt in Email, Chat, and Phone Customer Support across platforms like Amazon and eBay, I've honed my problem-solving, communication, and decision-making abilities to a fine edge. While I independently handle CS Support, I also boast extensive experience as a Customer Service Manager. In this capacity, I've led proficient teams, overseen the intricacies of the CS Department from task allocation to staff recruitment and terminations, and designed evaluative tests for potential hires in specific CS roles. A distinguishing feature of my skill set is my multilingual expertise. While I communicate fluently in English, I'm also adept in French and Italian. Romanian and Russian come naturally to me, being my native tongues. I am well-versed with a variety of Help Desk Software, Project Management tools, Collaboration platforms, and Magento administration. Moreover, I am adept at using Microsoft Word, Excel, and Google Drive for report generation and project management. My unwavering dedication to customer service and knack for fostering robust relationships enable me to address intricate challenges and solidify customer trust.

Hello, My name is Mariana, I am a Romanian language speaker from Chisinau, Moldova. This is my native language. I have a degree in Translation (English-Romanian). I also know Russian very well, this is the second official language in my country. I write and speak it fluently, this is due to my country's geolocation and history. I am a hardworking and a responsible person. Over the last few years, I have been working as a freelance translator, working with different type of texts, like: websites, medicine, law, engineering, education and others. Feel free to message me with any projects that require my skills.