Hire the Best Customer Service Representatives
in Macedonia

I’m a dedicated Customer Support and Email Management specialist with 3+ years of experience in the education and e-commerce industries. I help businesses provide smooth, professional, and fast support through email, live chat, and customer communication channels. I’m a strong problem-solver who works well under pressure, stays organized, and manages multiple tasks with ease. I’ve handled a high volume of support tickets daily and successfully managed complete marketing workflows, always ensuring accuracy and timely delivery. Clients appreciate my fast learning, attention to detail, reliability, and proactive approach. If you’re looking for someone who can take full ownership of your customer communication and support processes, I’m here to help elevate your operations.

With over 10 years of experience in e-commerce, I bring a versatile skill set across customer experience, digital marketing, and backend operations. 🔹 Customer Support (Specialized in Dropshipping) Handled 1:1 communication via email, chat, and helpdesk platforms Resolved inquiries with professionalism, empathy, and efficiency Familiar with the challenges of global shipping, returns, and fulfillment 🔹 Shopify & Dropshipping Operations Extensive experience managing Shopify stores Product research, listings, pricing strategies, and supplier coordination Tools: DSers, CJ Dropshipping, AutoDS, Oberlo 🔹 Social Media & Brand Engagement Developed and scheduled content calendars Boosted organic growth and community interaction Platforms: Instagram, Facebook, TikTok, Pinterest Tools: Canva, Meta Suite, Later, Buffer I help businesses: ✔️ Deliver 5-star customer experiences ✔️ Build loyal, engaged online communities ✔️ Drive conversions through targeted marketing ✔️ Run smooth, scalable dropshipping operations

Friendly representative with few years experience of working in customer service and sales. Interested in learning new things that are job related and happy to assist via email communication. I speak few languages, but i am professional in teaching and translating English-Turkish and vise versa. Other languages i speak are: Macedonian, Serbian, Bulgarian and Croatian.

I help businesses build customer success and support operations that increase retention, strengthen customer relationships, and drive sustainable growth. With experience leading customer support across email, chat, and phone, I combine people leadership, operational strategy, and technology to create scalable customer experiences. I specialize in optimizing workflows, improving team performance, implementing and refining CRMs such as GHL, HubSpot, and Freshdesk, and building systems that make it easier for teams to deliver exceptional service. From onboarding and client success to agent training, performance management, process optimization, and customer experience strategy, I focus on turning customer support into a strategic driver of loyalty and business growth. If you’re looking for a Client Success Manager or Customer Experience leader who can bridge people, processes, technology, and business strategy, I’d be happy to help.

Most businesses don't need more content. They need someone who can keep everything organized and moving. I'm a Top Rated freelancer with $70,000+ earned, 5,800+ hours worked, 78 completed projects, and a 100% Job Success Score. Over the past 7+ years, I've helped SaaS companies, AI startups, real estate brands, health and fitness businesses, restaurants, and founder-led businesses plan content, manage communities, and keep their marketing running consistently. Here's how I can help: • Content strategy and planning • Monthly content calendars • Community management and audience engagement • Instagram, Facebook, LinkedIn and TikTok management • Short-form content planning (Reels, Stories & Carousels) • Content scheduling and publishing • Analytics and performance reporting • Brand positioning Recent experience: • 78 completed projects on Upwork • $70,000+ earned across long-term and ongoing client relationships • 5,800+ hours managing social media, content, and community growth • Worked with SaaS, AI, real estate, healthcare, restaurants, and founder-led brands I work best as a long-term partner, not someone who finishes a project and disappears. I take ownership of my work, communicate clearly, and make sure things keep moving. I handle the planning, publishing, community management, reporting, and day-to-day coordination, so you don't have to. If you're looking for someone who can take ownership of your social media and become a reliable part of your team, let's talk.

Greetings, I'm a customer support agent, having experience at 3 different companies, managing several challenges. With selling stocks, assisting people at some of the best companies in the world, I collected quite a few tips, on how to satisfy a client with their requests. If you need help at contacting clients, translating documents or simple text - I'm your right person! * I have tried and survived selling stocks to people, who had or even didn't have the opportunity to buy * Managing to work at day and night shifts on up to 3 channels, on phone, live chat and constant E-Mails, I have the skills to work under pressure * You need an update on my work, call or text me, I'm here for you * I have collected alot of experience in the field of aufio recordings for AI or simple comversations with partners. Additionally, I‘m proofreading recordings, making sure everything was done without any issues, and correct them if needed. Ever job is possible, for the right value and true management!