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Hello, and thank you for visiting my Upwork profile! I am an Indonesian native with a degree in English Literature and a passion for language, eCommerce, SEO, and AI technology. I have experience working as an eCommerce Specialist and Virtual Assistant, and I am also open to AI training and data annotation projects in Bahasa Indonesia, including voice, video, and language-related tasks. eCommerce & Virtual Assistant Experience As an eCommerce Specialist with experience managing clients' e-commerce platforms such as Shopee, Lazada, and TikTok Shop, my main goal is to help clients maximize ROI and drive revenue growth. My expertise includes: - Generating advertising reports, analyzing performance data, and optimizing keywords to maximize ROI and achieve advertising goals. - Managing product launches and uploads, ensuring products are optimized for search engines and customer conversion. - Creating and managing store decorations and optimizing product listings to improve the overall shopping experience. - Managing Shopee, TikTok Shop, and Lazada platform advertising. - Conducting SEO optimization for e-commerce stores and product listings. - Performing regular account health checks to ensure compliance with platform policies and prevent penalties. - Supporting day-to-day eCommerce operations and account management. AI Training & Bahasa Indonesia Services As a native Indonesian speaker with an English Literature background, I am also available for AI training, data collection, and language-related projects, including: - Bahasa Indonesia AI training and data annotation - AI response evaluation and quality rating - Bahasa Indonesia language review and localization - Voice recording and speech data collection - Voice/audio evaluation and transcription - Video recording and video-based data collection - Text, image, audio, and video annotation - Content review and classification - Indonesian language and cultural relevance evaluation I can provide natural, accurate Bahasa Indonesia and follow detailed project guidelines consistently, making me suitable for AI training projects that require native-level Indonesian language and cultural understanding. Tools I Use Google Workspace, Microsoft Office, Slack, Telegram, WhatsApp, Email, Canva, and various eCommerce marketplace platforms. I am detail-oriented, adaptable, and comfortable working independently with clear guidelines and deadlines. Thank you for considering my profile, and I look forward to working with you!

Hello, nice to meet you! My name is Joanna, and I’m excited to connect with inspiring people here as I look for new career opportunities where I can apply my existing skills and continue to grow professionally. For the past 10 years, I’ve worked in Sales Management, Vendor Management, and Procurement within the e-commerce sector. My experience includes roles at leading companies such as Fashion Days (an Eastern European members-only shopping portal), Groupon (international deals platform), and Zalando (one of Europe’s largest fashion marketplaces). These roles have equipped me with a broad skill set that I believe would meet—and exceed—the expectations of many dynamic roles. I’m always open to new challenges and eager to learn. In my previous roles, I was responsible for optimizing and analyzing sales performance for major commercial brands including Nike, Adidas, Asics, and Lacoste. I managed the full purchasing cycle—from pricing strategies and vendor relationship management to purchase orders and invoice tracking—while demonstrating strong organizational, time management, and leadership skills. I also collaborated closely with Digital Marketing teams to plan and execute brand campaigns aimed at boosting sales, and worked cross-functionally with Supply Chain and Logistics departments to streamline operations. Earlier in my career, I spent over five years working in Finance for a media company in London, where I developed strong analytical, mathematical, and collaboration skills. In addition to my professional experience, I’m well-versed in various systems and tools, including (Microsoft, Asana, Salesforce, Insightly, Re-amaze, , Oracle, Misys, People Soft, ERP systems Accounting software-QB), Shopify and Etsy,, and social media tools. I’m a friendly, people-oriented person who thrives in client-facing roles. Currently, I’m based in Bali, Indonesia. Living here has inspired me through its rich culture and artisanal traditions. I’ve developed a keen interest in natural materials and local craftsmanship, and I’m also able to assist with sourcing and identifying quality product manufacturing facilities. My latest projects on Upwork include: -Customer Support & Retention for the Polish market – For the past 3 years, I’ve provided customer service focused on negotiating with and retaining existing customers via calls, chats, emails, and social media channels. -Talent Store – Audio Review in Polish – As part of a casting and production company (SIDE INTERNATIONAL UK LIMITED), I evaluated audio and text files before production. My role involved labeling sentences based on grammar, accent, pronunciation, tone, and expression—leveraging my linguistic expertise. -English to Polish Translation and Proofreading – Focused on short stories and dialogues, ensuring accuracy, fluency, and natural tone in translation. If you have any questions or would like to connect, please feel free to reach out. Thank you for your time and consideration, Joanna

I'm a senior product designer and builder with 9+ years shipping B2B SaaS, fintech, medtech, and e-commerce products—now bridging design with engineering through Framer, Webflow, and modern web development. I don't just hand off Figma files; I take products from research and UI all the way to pixel-perfect, production-ready code. I'm currently open to long-term partnerships (6+ months) with exclusive discounted rates for serious projects! 🚀 Let's build something great together—drop me a message! Why Work With Me? 💡 Proven Impact – Led UX initiatives that increased conversions by 60% and reduced workflow inefficiencies by 80% 🏆 Award-Winning Designer – Recognized for driving scalable design solutions in SaaS and fintech 🛠️ Design + Build – I design AND ship: Framer/Webflow sites, React frontends, full product surfaces under one roof 🎯 User-Centered & Data-Driven – Balancing qualitative research with business insights to optimize engagement 🔄 Scalable & Systematic – Built design systems that accelerated iteration speed by 80% 📈 Product Thinking – Aligning design and engineering decisions with measurable business outcomes 💬 Clear Communication – Experience leading cross-functional teams from startups to enterprise Industries I Specialize In ✅ B2B SaaS & Tech Startups ✅ Fintech & Payment Systems ✅ E-Commerce & Marketplaces ✅ Medtech & Healthcare Platforms ✅ AI & Automation Platforms What I Deliver 🎨 Product Design & UX - SaaS UI/UX, dashboards & complex product flows - Mobile app (iOS/Android) design - Websites & high-converting landing pages - Design system creation & documentation - User research, wireframes, prototypes, usability testing - Conversion-focused UX & A/B testing ⚡ Framer Build - Pixel-perfect Framer development from Figma - Advanced animations, scroll effects & micro-interactions - CMS setup, dynamic content & localization - Fully responsive across breakpoints - SEO-ready, performance-optimized launches 🌐 Webflow Development - Custom Webflow builds with clean CMS architecture - Complex interactions & GSAP-style animations - Memberships, e-commerce, and third-party integrations (Zapier, Make, Airtable) - Migrations from WordPress or legacy stacks 💻 Software Development - Frontend: React, Next.js, TypeScript, Tailwind CSS - Component libraries & design system implementation (shadcn/ui, Radix) - API & headless CMS integration (Sanity, Contentful, Strapi) - SaaS dashboards, marketing sites, internal tools - Deployment & DevOps basics: Vercel, Netlify, GitHub Tech Stack & Tools ✅ Design: Figma, Sketch, Adobe XD ✅ Build: Framer, Webflow, Cursor, VS Code ✅ Dev: React, Next.js, TypeScript, Tailwind, Node.js ✅ Collaboration: Slack, Notion, Jira, Linear, Miro ✅ Research & Testing: Maze, Hotjar, Balsamiq What My Clients Say ⭐️⭐️⭐️⭐️⭐️ "Triyan completely transformed our product experience. His ability to take complex workflows and simplify them into intuitive designs helped us increase user adoption significantly. He's not just a designer—he's a product thinker who aligns design with business goals." ⭐️⭐️⭐️⭐️⭐️ "Working with Triyan was a game-changer. His structured approach to design thinking, research, and prototyping resulted in an incredible dashboard experience for our SaaS platform. His ability to collaborate with developers ensured seamless implementation. Highly recommended!" Let's Build Something Great Together! 🔹 Need a SaaS or fintech product designed AND built end-to-end? 🔹 Want a Framer or Webflow site that actually converts? 🔹 Looking for a partner who can move from Figma to shipped code without breaking the chain? ✉️ Let's discuss your project and make it a success! Send me a message to get started! 🚀 Keywords for SEO & Visibility Senior Product Designer, UX Designer, UI Designer, SaaS UI/UX, Framer Developer, Framer Expert, Framer Build, Webflow Developer, Webflow Designer, Fintech UI/UX, Mobile App Designer, Dashboard Designer, UX Strategy, User Research, Design System, Wireframing, Prototyping, React Developer, Next.js Developer, Frontend Developer, Tailwind CSS, TypeScript, Landing Page Design, Conversion-Driven UX, Product-Led Growth, Enterprise UX, No-Code Development, Headless CMS, Software Development.

You don't need more names. You need contacts that are actually correct, verified, and ready to act on. Over 4+ years across content research, e-commerce operations, and data management, I've built a habit of turning messy information into something usable. Here's what I can help you with: 1. Targeted List Building based on your ICP 2. Company Research 3. Contact / Decision-maker Research (C-level, Directors, Managers) 4. Verified Email Sourcing using Apollo and Verimail 5. LinkedIn Research and Validation 6. Mini Market Research 7. Data Cleaning for an outreach-ready lead list. 8. CRM Enrichment from your old database 9. Product Sourcing using Alibaba 10. Personalized First-Line Outreach Why clients work with me: 1. Worked with international clients across the US, UAE, Ireland, Portugal, and Indonesia. 2. Working style: - Fits into your existing tools and workflow - Keeps you posted as work moves, not just at the end - Works through requests step by step, not last-minute 3. What I bring: - Accuracy over guesswork - Ownership of outcomes, not just tasks - Reliable, easy to hand things off to What clients say: ✅ Patient and easy to work with ✅ Fast, responsive delivery ✅ Clear, proactive communicator ✅ Happy with the result from first look From my portfolio work: 1. Built a verified Tier-1 lead list of 25 decision-makers (CEOs, VPs, Directors) in Australia, held to a zero-bounce-rate standard 2. Delivered a market research brief mapping positioning and buyer signals for a product launch 3. Cleaned and enriched a B2B contact database, flagging leadership transitions and unverifiable contacts instead of leaving blanks Tools I work in: 1. Apollo 2. Skrapp 3. LinkedIn 4. Verimail 5. Getmail 6. Notion (Certified in Mastering Core Features, and Build Powerful Databases & Dashboards) 7. HubSpot (Certified in Sales Hub Software) 8. GoHighLevel 9. Google Sheets 10. Google Docs 11. Google Meets 12. Google with Manual and Boolean Search 13. Gemini 14. ChatGPT 15. Claude 16. Alibaba 17. Zoom If you've got a list that needs building or a database that needs cleaning up, send me a message and tell me what you're working with. I'll let you know how I'd approach it.