Hire the Best French Specialists
in Mauritius

Thank you for visiting my profile. Today i can proudly say that i'm an expert in Live Chat and Ticket Management, Email and Phone Support for Customer Service. I have had the chance to have various clients via oDesk working for them as virtual assistant, translator, proof reader, phone support, BPO, back office , voice-over tutor etc...(english-french)

Hi! I’m a bilingual Customer Service Specialist with hands-on experience supporting e-commerce businesses, especially on Shopify. I help businesses handle customer inquiries professionally, reduce workload, and keep customers happy and coming back. What I can do for you: ✔ Respond to emails, live chat, and social media messages in native EN and FR and basic spanish ✔ Manage orders, refunds, exchanges & chargebacks ✔ Provide basic technical support and troubleshooting ✔ Handle high-volume inboxes with fast response times ✔ Perform accurate data entry & maintain CRM systems ✔ Translate content (English ↔ French) Tools I use daily: Shopify • Freshdesk • Helpdesk • Zoho • Stripe • Georgias • WordPress • Microsoft Office • Optimove • Silverpop • Gmail Why clients like working with me: ✔ Quick learner — I adapt fast to your systems ✔ Proactive — I don’t wait to be told what to do ✔ Detail-oriented — I get things right the first time ✔ Friendly & empathetic — I represent your brand well I don’t just answer tickets — I improve customer experience and help retain your customers. Let’s work together to keep your customers satisfied and your business running smoothly!

Your message deserves more than a literal translation. It deserves language that sounds natural, culturally accurate, and truly resonates with your audience. You need an experienced language specialist who understands the culture, the tone, the context, and the people behind the language, along with a professional voice-over artist who can bring your content to life. I am a trilingual language professional providing native-level translation, localization, proofreading, transcription, and voice-over services in Mauritian Creole, French, and English. With over 8 years of professional experience, I help businesses, agencies, and individuals communicate effectively with Mauritian and French-speaking audiences through accurate, natural, and culturally adapted language solutions. My approach is simple: I don't just translate words. I adapt the meaning, tone, and cultural context so your content feels natural to the people who will read or hear it. ─────────────────────────────────────────────────────────────────── ━━━━━━━━━━━━━━━━━━━ ➤ Translation, Localization & Proofreading ━━━━━━━━━━━━━━━━━━━ I provide accurate, natural translations in the following language pairs: • English ↔ Mauritian Creole • French ↔ Mauritian Creole • English ↔ French ────────────────────────────────────────────────────────────── My services include: • Website Localization • Marketing & Advertising Translation • Business Documents • Educational Content • Articles & Digital Content • General Translation • Proofreading & Editing • Content Adaptation Every project is translated, reviewed, and proofread to ensure: ✔ Accurate meaning and context ✔ Natural language flow ✔ Correct grammar and spelling ✔ Culturally appropriate communication ✔ Professional, publication-ready results ────────────────────────────────────────────────────────────── ━━━━━━━━━━━━━━━━━━━━━━━ ➤ Mauritian Creole & French Voice-Over / Dubbing ━━━━━━━━━━━━━━━━━━━━━━━ Need an authentic voice that connects with your audience? I provide professional Mauritian Creole and French voice-over services for: • Commercials • Advertisements • Narration • Educational Videos • Corporate Content • Social Media Videos • Dubbing Projects • Script Adaptation I focus on clear pronunciation, natural delivery, and the right tone to match your project, audience, and brand identity. ────────────────────────────────────────────────────────────── ━━━━━━━━━━━━━━━━ ➤ Transcription & Content Services ━━━━━━━━━━━━━━━━ I also support clients with accurate language and content solutions, including: • Audio Transcription • Video Transcription • Multilingual Transcription • Text Review • Editing • Copywriting Support • Content Writing My goal is to transform information into clear, well-structured, and professional content. ────────────────────────────────────────────────────────────── ━━━━━━━━━━━━━━━━━━ ➤ Additional Digital & Business Support ━━━━━━━━━━━━━━━━━━ Besides my core language expertise, I can also assist with: • Virtual Assistant Support • Chat & Email Communication • Customer Support • Airbnb Host & Co-Host Support • Booking Guest Communication • Shopify Store Support • Product Management • Social Media Support (Facebook, Instagram, YouTube & TikTok) • Social Media Content Creation • Canva Design Assistance • Data Entry • Document Preparation & Administrative Support ────────────────────────────────────────────────────────────── ━━━━━━━━━━ ➤ Why Work With Me? ━━━━━━━━━━ ✔ High-Quality Work – I care about your results and strive to deliver work that meets your expectations. ✔ On-Time Delivery – I respect deadlines and keep every project on schedule. ✔ Clear Communication – I believe transparent communication is the foundation of every successful collaboration. ✔ Versatile Skill Set – By working with me, you gain a language specialist, voice-over artist, and reliable business support professional in one place. Every project is handled personally by me, with careful attention to quality, clear communication, and professional delivery from start to finish. Whether you're launching a website, localizing an app, translating business documents, recording a commercial, or transcribing audio, my goal is to deliver accurate work, clear communication, and results that are ready to use. √ 𝐋𝐞𝐭'𝐬 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭. I look forward to helping you communicate naturally, accurately, and confidently with your audience.

Shopify stores and growing brands lose customers every day to slow, unclear, or inconsistent support and lose time to admin that piles up in the background. I make sure neither happens on your watch. With experience spanning Amazon.fr customer support, executive assistance, and back-office operations (contracts, invoicing, debt collection, legal document management), I bring both frontline reliability and behind-the-scenes structure to your business. What I take off your plate: Order tracking, returns & refund management Complaint resolution & customer retention Inbox & CRM management (Zendesk, Gorgias, Notion, Shopify) Bilingual support (EN/FR) for international brands Admin & operational support invoicing, contracts, follow-ups, document management My clients get fast response times, consistent tone, and someone who treats their business like their own. No handholding needed I adapt to your workflow quickly and hit the ground running. Available immediately. Let's talk.

Hello 👋, Over the years, I’ve developed strong expertise in customer service and social media management, working with international brands across the globe 🌍, particularly in e-commerce and drop-shipping. I’m fluent in French, Creole, English, and Italian, which allows me to provide multilingual support and ensure clear, effective communication with a diverse customer base. I’m highly motivated by continuous learning and constantly improve my skills. With a strong focus on communication, efficiency, and customer satisfaction, I’m committed to delivering high-quality service and exceeding expectations. My areas of expertise include: - Customer support (email, chat, tickets) - Email and inbox management - Technical support and troubleshooting - Multilingual communication and translation - Virtual assistance and administrative support - Data entry and order management - Social media management (comments & DMs) - Marketplace management - Handling PayPal/Stripe disputes and chargebacks - Managing Trustpilot reviews - Improving customer experience and retention - Problem-solving in fast-paced environments I’m reliable, detail-oriented, and proactive, and I take pride in delivering consistent, high-quality work. I’d be happy to collaborate and contribute to your project’s success. 🤝 Regards, Marcy Vulcain

Need clean data, fast results, and zero back-and-forth? You're in the right place. I'm Luqmaan — a detail-driven Data Entry & Excel Specialist based in Mauritius, serving clients globally with 100% accuracy and 0% drama. With a 100% Job Success Score and Rising Talent badge, I've built my reputation on doing exactly what I promise — on time, every time. What I deliver: ✅ Data Entry — fast, accurate, formatted right the first time ✅ Microsoft Excel — formulas, pivot tables, data cleaning, formatting ✅ Web Research & Data Collection — structured, verified, ready to use ✅ Lead Generation & Contact List Building — targeted and up-to-date ✅ PDF to Excel/Word Conversion — clean outputs, no formatting mess ✅ Outreach & DM Campaigns — personalized, professional, results-driven ✅ Virtual Assistant Tasks — inbox, scheduling, admin support Why clients keep coming back: 💬 "Great experience. Communication was clear and fast, work delivered exactly as requested. Very reliable." 💬 "Great work. Attentive and timely. Thank you!" I speak English and French fluently — making me a strong fit for both Anglophone and Francophone clients. 📩 Message me now — I respond within minutes and can start immediately.