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Hire the best German Specialists in Albania

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  • $12 hourly

    • 4.9/5
    • (26 jobs)
    Hi, I’m Erinda – Your Go-To Virtual Assistant & Research Expert! With a passion for organization, research, and efficiency, I help businesses and entrepreneurs streamline their workflows and make data-driven decisions. My expertise spans data entry, internet research, content research, AI training & evaluation, and social media management—ensuring my clients get accurate, high-quality results that drive success. How I Can Help You: 🔹 Data Entry & Internet Research – From structured spreadsheets to detailed reports, I deliver precise and well-organized data. 🔹 Content Research – Need in-depth insights for your content or strategy? I gather valuable information to support your goals. 🔹 AI Training & Evaluation – Whether it’s training datasets, evaluation, or testing, I help optimize AI models for top performance. 🔹 Social Media Management – Creating engaging content, scheduling posts, and analyzing performance to grow your brand. 🔹 Virtual Assistance – Managing emails, scheduling, and organizing your workflow so you can focus on what truly matters. Why Work With Me? ✅ Reliable & Deadline-Oriented – Timely delivery, every time. ✅ Detail-Focused & Accurate – Precision is key in everything I do. ✅ Adaptable & Client-Centric – Every business is unique, and I tailor my services to fit your needs. ✅ Clear & Transparent Communication – Keeping you informed at every step. ✅ Confidentiality & Data Security – Your information is safe with me. Let’s work together to optimize your business and boost efficiency! Feel free to reach out
    Featured Skill German
    English
    Data Management
    Project Management
    Research & Strategy
    Data Annotation
    Online Research
    AI Model Training
    Market Research
    Virtual Assistance
    Data Entry
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    An enthusiast with more than five years of experience as a Call Agent in the Customer Service and Sales Department. Through my experience in Customer Support and Sales I have learned to efficiently solve any kind of issue that may occur while having a nice and friendly conversation with the Client. I am proactive and a real problem solver. Customer Service Spezialist Inbound and outbound Support E-mail Support Chat support Top Agent at SKY.de CustomerCare. Telecommunications experience at Sunrise.ch Top Agent at AroundHome.de (Outbound-Project) Inbound Online Shopping Project at HSE24.de KFZ Allsecur in Car Insurance Enthusiastischer und Erfahrender Call Agent mit mehr als fünf Jahren Erfahrung in Call Center in der Kundendienst und Verkauf. Durch meine Erfahrung in der Kundenbetreuung und im Verkauf habe ich gelernt, jede Art von Problem, effizient zu lösen während ich ein nettes und freundliches Gespräch mit dem Kunden führen kann. Ich bin proaktiv und ein echter Problemlöser. Experience : Top Kundenbetreuer bei SKY.de CustomerCare. Telekommunikations erfahrung bei Sunrise.ch Top Berater bei AroundHome.de (Outbound-Projekt zu Immobilien und Solaranlagen) Inbound Online Shopping Projekt bei HSE24.de KFZ Allsecur in Autoversicherung
    Featured Skill German
    Swiss German Dialect
    Writing
    Customer Service
    Customer Support
    Communication Skills
    Email Support
    English
    Online Chat Support
  • $15 hourly

    • 4.8/5
    • (8 jobs)
    Hello! I'm a skilled Customer Support Specialist in german language with 10 years of experience in diverse companies. I am Albanian, and I have worked with German clients for the last 10 years, and I provided exceptional service and resolving customer issues efficiently. With a deep understanding of customer needs, I communicate effectively to ensure satisfaction. Throughout the years, I have worked with companies for their customer support concerns such as EvroTarget, Webhelp, Amazon, and eBay, and Yoummday where I have helped them with all customer inquiries, and complaints with prompt, accurate, and empathetic responses. Meeting and exceeding targets are my forte, guaranteeing customer loyalty. My expertise in customer support, combined with my strong communication skills, makes me an asset to any team. I am dedicated to delivering outstanding service and contributing to the success of your business. Let's collaborate to elevate your customer support experience.
    Featured Skill German
    Customer Service Chatbot
    Help Desk Software
    Customer Service
    Client Management
    Technical Support
    Customer Support
  • $20 hourly

    • 5.0/5
    • (9 jobs)
    I am a top-rated freelancer with 5-star reviews, offering a mix of language expertise and technical skills to deliver high-quality work. My expertise lies on: Language Services I am a English, German and Albanian language expert, and I provide expert services in translation, copywriting and proofreading. Software Development As an aspiring software engineer, I bring solid technical expertise and the ability to deliver websites or Apps in Python, Java, C++. Why Choose Me? 100% Job Success Rate (JSS) & Top Rated. Quality & Attention to Detail: I offer quality and timely delivery. Expertise in coding, content writing, and translation.
    Featured Skill German
    SQL
    Albanian
    English
    Content Writing
    German to English Translation
    Translation
    Front-End Development
    Python
    HTML
    JavaScript
    Java
    C++
    CSS
  • $35 hourly

    • 5.0/5
    • (15 jobs)
    Native German-speaking digital Project Manager with over 4 years of experience. - Practical and solution oriented project manager: My background in mechanical engineering, combined with early experience in the Customer Support area, makes me a practical project manager with focus on finding solutions, while keeping always proactive and transparent communication with stakeholder. - Experience in both Web & Software Development: I lead several website projects, applications, systems and also whole SaaS Solutions. - Managing Web & Software Development team: I partnered up with a Full Stack Software Engineer Team to combine forces of management and fulfillment. - Experience in finding suitable dedicated teams for Web & Software Development. - Experience in IT Support, Customer Service and Sales. - Languages: native German & Swiss German, Fluent in English, native Albanian - Very tech affine, fast learner and early adopter. I have a very good understanding over technologies and their communication, but I have no coding skills.
    Featured Skill German
    Web Design
    Email Support
    List Building
    WordPress
    Project Management
    Lead Generation
    Digital Marketing
    Swiss German Dialect
    Search Engine Optimization
    Google Analytics
    SEO Keyword Research
    SEO Audit
  • $35 hourly

    • 4.6/5
    • (58 jobs)
    As a highly experienced 💻Google Ads specialist and 🔍SEO Expert, I have helped numerous businesses 🚀achieve their digital marketing goals and drive results through highly effective SEM campaigns 💰. With 7+ years of experience and a track record of managing budgets ranging from $5,000 to $150,000 / month, I have a proven ability to deliver exceptional results for my clients 💪. I have developed and managed successful digital marketing campaigns in the following industries: 🛍️E-commerce and retail (gifts, clothing, tech, food, household, toys) 💻Technology and software (SAAS, IT Services / Managed IT, Cloud services) 💊Healthcare, dental, wellness and beauty / aesthetics (invisalign, dentures, physiotherapy, fillers, coolsculpting) 🏠Real estate and property management 🛫Travel and hospitality 🏗️Construction (roofing, handyman, plumbing) 👨‍🎓️Education (higher education) 📈Finance (accounting, investing, NFTs) 💪Fitness But I am open to work on any industry, as long as the keywords are allowed on Google 😃 If your business falls in any of the above-mentioned categories, let's have a chat. I will likely have marketing strategies ready based on my previous experiences. I am Google Ads certified and have extensive experience in all aspects of Google Ads, including display, search, video, and shopping campaigns, as well as in conversion tracking and optimization through Google Analytics, GA4, and Google Tag Manager. My in-depth knowledge of search engine algorithms, ranking factors, and keyword research enables me to develop and execute highly effective Google Ads and SEO strategies that drive traffic and conversions for my clients. I am fluent in English and German and my mother language is Albanian. My technical proficiency in using tools like Google Ads Editor, Google Sheets, and Excel 💻, as well as my background in computer engineering and IT, has allowed me to create complex campaigns for my clients. Whether it's increasing conversions 🔝, driving leads 📈, or boosting sales 💰, I have a proven track record of delivering results that meet or exceed my clients' goals. Most of my clients are from Switzerland, the USA, and the United Kingdom but I also have clients from Germany, Australia, Canada, Austria and France If you're looking for a Google Ads and SEO expert who can help you achieve your digital marketing goals and drive results, I would love to hear from you 🤝. Let's discuss how I can help you reach your target audience and achieve your business goals 🎯.
    Featured Skill German
    Pay Per Click Advertising
    Google Ads Account Management
    Google Ad Manager
    English
    B2C Marketing
    Data Analysis
    Video Advertising
    Search Engine Marketing
    Google Shopping
    Search Engine Marketing Strategy
    Google Ads
    Search Engine Optimization
    On-Page SEO
    Technical SEO
  • $28 hourly

    • 5.0/5
    • (11 jobs)
    As an accomplished Executive Assistant and Social Media Manager, I have a demonstrated history of enhancing efficiency and productivity for top-level executives. My expertise lies in leveraging various tools including Airtable, Asana, G-Suite, Microsoft Office 365, and others to optimize operations and streamline workflow. I am committed to simplifying your workload and generating positive outcomes. I am well-equipped to be your reliable assistant in the current digital landscape.
    Featured Skill German
    Project Analysis
    SEO Content
    Email Marketing
    Project Management
    Social Media Content Creation
    Graphic Design
    Social Media Website
    Customer Engagement
    Instagram Story
    Social Media Marketing
    Copywriting
    Digital Marketing Strategy
    Brand Marketing
    Digital Marketing
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    I am a native Greek speaker with a wide vocabulary both in English and Greek. My language level for English is C2, Greek is C2 (native language). Albanian native language. Aside from freelance work, I have mostly translated texts, school papers, bachelor's thesis, and other similar works. I'm currently a full-time freelancer. I've been a freelancer since 2016 and my advantages are that I pay a lot of attention to detail, which means I'm always ready to start immediately and deliver the completed work on time.
    Featured Skill German
    Pharmaceutical Industry
    Customer Support
    Answered Ticket
    Order Tracking
    Zendesk
    Customer Service Training
    Greek to English Translation
    Shopify
    Online Chat Support
    3D Design
    Translation
  • $12 hourly

    • 5.0/5
    • (6 jobs)
    Searching for a reliable and trustful specialist? As a detail-oriented, I have experience in data entry, translating & editing a variety of documents and texts. That makes me only deliver the results that meet your requirements. 🟢The services includes: - Data Entry Services - GER- ENG- RU- AL translations and vice versa - Proofreading📄 - Editing💻 🟢Focused Areas ✅ Data Entry and Database Management ✅ Medical Articles (or doctor's letters, medical reports, medical histories) ✅ Academic Researches (Focus Areas: Medical, Biotechnology & Biology) ✅ Article and Blog Writing ✅ Website & Apps …more WHAT YOU GET: ✅ Delivering ON TIME! ✅ High-quality delivery! 🏁 Let's chat in details, and I'll find a solution for even the most urgent jobs. 📩You can contact me anytime 24/7, I'll find a solution even for urgent projects.
    Featured Skill German
    Time Management
    Market Research
    Online Research
    Document Translation
    Administrative Support
    Proofreading
    Data Management
    Microsoft Excel
    Translation
    Russian
    English
    Data Entry
    Virtual Assistance
  • $12 hourly

    • 5.0/5
    • (4 jobs)
    Do you need a freelancer to manage your social media channels, and create effective content at a price you can afford? If so, you've definitely found the right person! I'm a certified social media manager who focuses on building brand identity and giving your customers something of value. Here's what I can do for you: - Account Set-Up & Optimization - Content Creation (Single Posts, Reels, Carousels, 1-Sec Videos) - Hashtags research - Social Media Post Scheduler - Interaction with followers - Audience organic growth - Market Research - 24/7 support All your posts will be completely personalized to your branding, with your brand logo and Website URL included. I know it's difficult picking a freelancer to work with, which is why I let my 100% customer satisfaction rate speak for me!
    Featured Skill German
    Translation
    Social Media Management
    Database Management
    Database
    Customer Service
    Customer Support
    Virtual Assistance
    Market Research
    Albanian
    Online Research
    Microsoft Excel
    Data Entry
    English
  • $18 hourly

    • 4.7/5
    • (2 jobs)
    Hey there, I'm Mimoza, and I'm thrilled to bring over a decade of diverse customer service expertise spanning industries like Healthcare, Accessories, and Automotive. My unwavering dedication to crafting memorable customer experiences, coupled with my fluency in multiple languages, positions me as an ideal candidate for any e-commerce or customer-centric venture. In my journey, I've honed the art of delivering stellar customer support, ensuring client satisfaction, and driving overall happiness. I'm well-versed in navigating leading platforms such as Zendesk, Freshdesk, Intercom, Gorgias, Shopify, Klarna, Shipbob, Stripe, and G-Suite, adept at managing inquiries, resolving issues, and orchestrating seamless customer journeys. Beyond customer service, I offer top-notch translation services. With fluency in English, Italian, German, Spanish, and French, I seamlessly bridge language barriers. Whether it's translating from English to any of these languages, or providing meticulous proofreading and editing services, rest assured, your content will resonate authentically with your target audience. Here's what I bring to the table: Translation: English to Italian/French/German/Spanish Proofreading Editing If expanding your business globally is on your agenda, count on me to help tailor your offerings to new markets, fostering international growth and bolstering your bottom line. I'm available round-the-clock and thrive on handling urgent projects with efficiency and precision. Get in touch anytime, and let's collaborate to find bespoke solutions tailored to your unique requirements.
    Featured Skill German
    Shopify
    Gorgias
    Customer Support
    Technical Project Management
    Castilian Spanish
    Phone Communication
    Technical Support
    Customer Service
    Online Chat Support
    Zendesk
    Tech & IT
    English
    Spanish
    Italian
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated Forex and Cryptocurrency Trader & Technical Analyst with a deep understanding of global financial markets. With years of experience navigating the complexities of both traditional Forex markets and the rapidly evolving cryptocurrency space, I specialize in using technical analysis to identify trends, manage risks, and maximize trading opportunities. My journey began with a strong interest in the principles of trading, which led me to specialize in understanding market patterns, price action, and the underlying fundamentals of currencies and digital assets.
    Featured Skill German
    Forex Trading
    Albanian
    English
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    I am currently a second-year student at Epoka University, pursuing a degree in Economics. All of my coursework is conducted in English, and I maintain a GPA of 3.85, reflecting my dedication to academic excellence. Beyond my studies, I excel in collaborative environments and have actively participated in various group projects, including my involvement in the European Youth Parliament (EYP). I am also an engaged member of university groups such as Finance, Economics, Sports, Chess, among others. My skill set includes adaptability, whether in a team player or leadership role, enabling me to navigate diverse situations effectively. Strong communication skills further enhance my ability to connect with others professionally. In addition to my academic pursuits, I completed my high school education in a German study program with a commendable GPA of 3.7 (Converted). I hold certificates attesting to my proficiency in both German and English at a C1 level. Specifically, I possess a CAE certificate from Cambridge for English and a DSD II certificate for German. I am passionate about leveraging my academic background and diverse skill set to make meaningful contributions to collaborative and innovative projects. Let's connect and explore potential opportunities together.
    Featured Skill German
    Microsoft Word
    English
    Albanian
    Translation
  • $10 hourly

    • 3.7/5
    • (4 jobs)
    ✍Client Testimonial "Florina_Gjikaj was very helpful in helping me meet our company goal of getting started with social media. Deliver beyond my expectations, I highly recommend her. 5⭐ It was a great experience working with Florina! She is easy to communicate with, listens to feedback, and delivers on time and in quality. Would recommend her if anyone needs a social media manager. ❓Do you understand the full potential of having sales marketing by using Social Media? 👩‍🏫💻Do you need a person to setup and manage your Social Media accounts and also assist with running Advertisement by providing support to the various tasks such as Content creating, high quality post designs based on marketing strategy and promoting your page? 🔝TOP REASONS WHY I AM UNIQUE AND THE PERFECT FIT FOR YOUR PROPOSAL 💻I can assist with content creating, planning and scheduling your social media posts. I can provide the best service, by using also best captions for each post and hashtags strategy to help your posts have more reach. 📈I will help your business grow on Social Media, by creating high quality content based on a marketing plan according to a market research for your industry. 💯I have experience working with more than 100 local businesses and also businesses in different industries all over the world. 🎯I will focus on marketing to attract the target audience to ask for your products or services. I will help your sales grow also by using advertisement and targeting the right audience for your business. 🔟I can manage professionally 10 platforms Instagram, Facebook, Linkedin, Tiktok, Twitter, Pinterest, Youtube, Google my Business, Snapchat
    Featured Skill German
    Social Media Imagery
    Instagram Marketing
    English
    Facebook Marketing
    Social Media Content
    Social Media Design
    Social Media Marketing
    Facebook
    Instagram
    Social Media Management
    Facebook Ads Manager
    Social Media Content Creation
    Community Management
    Instagram Story
  • $20 hourly

    • 4.4/5
    • (3 jobs)
    "I am a versatile professional with a strong skill set in customer care, transcription, video editing, and voiceovers. I am fluent in multiple languages, including German, English, Turkish, and my native language, Albanian. With a keen eye for detail and a commitment to delivering high-quality work, I am well-equipped to provide excellent customer service, accurate transcriptions, engaging video content, and professional voiceovers in multiple languages. My diverse skill set allows me to tackle a wide range of projects effectively and efficiently, making me a valuable asset to any client or team."
    Featured Skill German
    Editing & Proofreading
    Video Editing
    Voice Acting
    Albanian
    English
    Proofreading
    Translation
  • $15 hourly

    • 4.4/5
    • (9 jobs)
    With over 12 years of experience in delivering exceptional customer service, I specialize in providing: Technical Support Chat & Email Support Inbound Call Management Tools & Platforms Expertise I am proficient in industry-leading tools to ensure seamless operations and efficient support, including: Zendesk | Atlassian JIRA | Slack | Google Suite | Salesforce | Stripe | Shopify | Retool | Zoom | Hubspot | Twitter | Facebook | Instagram | WhatsApp | Intercom | Gorgias Leadership & Team Management As a subject matter expert and team leader, I have successfully managed and coached teams of up to 45 people, ensuring high performance and client satisfaction by: Providing clear guidance on handling customer inquiries and resolving issues efficiently. Organizing team meetings, coordinating daily operations, and fostering a collaborative environment. Coaching team members to improve performance, develop skills, and achieve targets. Why Choose Me? Bilingual Excellence: Fluent in German and English and native Italian, ensuring top-tier support for a diverse client base. Proven Results: I bring a results-oriented mindset, consistently improving customer satisfaction and streamlining workflows. Versatile Skill Set: Adept at adapting to dynamic challenges and maintaining focus under pressure. I am passionate about helping businesses build strong customer relationships while delivering high-quality support and leadership. Whether you need an experienced customer service representative, account manager, or team leader, I am ready to contribute to your success.
    Featured Skill German
    Customer Acquisition
    Customer Service
    Customer Support
    Intercom
    English
    Zendesk
    Italian
    Online Chat Support
    Phone Support
    Startup Company
    Spanish
    Email Support
  • $18 hourly

    • 0.0/5
    • (7 jobs)
    With a solid 7-year tenure in the realm of customer service, I'm the dedicated professional your company needs to enhance both customer experiences and your overall brand image. Proficient in English, French, Italian, and German, I possess the language skills to connect with a diverse clientele and leave a lasting positive impression. My skill set extends beyond the ordinary, encompassing various customer support channels such as online chat, phone assistance, and email support. I have a knack for harnessing the potential of platforms like Gorgias and Zendesk to streamline operations and ensure every customer interaction is seamless and efficient. What sets me apart is my expertise in call center management. I understand the importance of not just resolving issues but also optimizing internal processes. This not only improves customer care but also increases operational efficiency, reducing costs along the way. When you bring me on board, you're not just acquiring a customer service specialist; you're gaining a passionate advocate for your company's reputation. I specialize in crafting exceptional customer experiences from initial onboarding to ongoing patient care. My mission is to elevate your brand's image and ensure that every customer interaction reflects the excellence your company stands for. Let's join forces to transform your company's image and deliver top-notch customer satisfaction. Together, we'll build a narrative of excellence that resonates with your customers and sets you apart in the competitive market.
    Featured Skill German
    Patient Care
    Customer Onboarding
    Customer Experience
    Customer Care
    Gorgias
    Customer Support
    Customer Service
    Call Center Management
    Zendesk
    Email Support
    Phone Support
    Online Chat Support
    English
    Italian
  • $14 hourly

    • 0.0/5
    • (0 jobs)
    I am a dedicated professional with experience in customer service. I posses excellent communication and problem-solving skills. I am particularly experienced in working in the back office! I am looking for opportunities to improve and learn more in the customer service field. Through language exchanges, study abroad programs, and cultural events, I have gained knowledge and improved my personal and professional life. We should work together if you’re looking for someone with: 🗣Communication skills 🎯Attention to detail 🔍Analytical skills 💡Problem-solving skills
    Featured Skill German
    Receptionist Skills
    Research Methods
    Teaching German
    Language Studies
    Time Management
    Product Knowledge
    Customer Satisfaction
    Customer Analysis
    Customer Care
    Enhanced Detailing
    Cultural Adaptation
    Problem Solving
    Communication Skills
    Interpersonal Skills
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Der Kunde ist König. Hier ist ein Geek für die Problemlösung und die Bereitstellung der besten Pflege für die Kunden. Ein Auge für jedes kleine Detail und testen und dreifach überprüfen jeden Schritt der Prozesse.
    Featured Skill German
    Problem Solving
    Organizational Background
    Customer Care
    Python
    Salesforce
    Data Management
  • $15 hourly

    • 0.0/5
    • (1 job)
    I’m Diellëza, a dedicated professional with over 9 years of experience in teaching and managing projects related to the German language. I hold a Bachelor's degree in German Studies and am currently pursuing a Master's degree in the same field. My academic excellence has been recognized twice as an outstanding student. Here’s what I bring to the table: Expertise in Teaching German: Having worked at three reputable schools, I’ve developed my skills in making language learning engaging and effective. Extensive Experience in HR & Project Management: I have successfully managed projects and provided HR solutions, working closely with diverse clients. Certifications: I’ve completed numerous workshops, including specialized training by the Goethe-Institut and Hueber Verlag, which have strengthened my teaching methodology and project management skills. Results-driven Approach: I tailor learning plans for my students, focusing on their specific goals, whether it’s language improvement or project success. Whether you need a dedicated German teacher, accurate translation services, or assistance with managing language-related projects, I’m here to help. Let’s collaborate and achieve your goals together!
    Featured Skill German
    Teaching English
    English to German Translation
    Teaching German
    German Tutoring
    Teaching
    Translation
    English
  • $8 hourly

    • 0.0/5
    • (1 job)
    Translator from Albanian to Germand or English language It assistant open to help companies with apps or networking etc Baby Shop products Car Cosmeticts Open for everything actually do not hesitate to contact me. im your sulotion
    Featured Skill German
    Sports & Fitness
    Gym
    Call Center Management
    Food
    Mechanical, Electrical & Plumbing Systems
    Underfloor Heating Design
    Business Translation
    Translation
    English
    Baby
    Facebook
    Instagram
    Telecommunications
    Car
  • $8 hourly

    • 0.0/5
    • (2 jobs)
    Benötigen Sie eine Kundenservice-Expertin, die: Ihre Kunden bestmöglich betreut? Unzufriedene Kunden in treue Stammkunden verwandelt? Ihren Umsatz durch ein unvergleichliches Kundenerlebnis steigert? Dann lesen Sie weiter! Ich komme aus dem Kosovo und lebe auch aktuell dort. Mit 5 Jahren Erfahrung als Projektleiterin bei E.ON habe ich nicht nur mein Organisationstalent unter Beweis gestellt, sondern auch gelernt, Projekte effektiv zu planen und umzusetzen. Ich liebe es, mich um Kunden zu kümmern – und das beruht (meistens) auf Gegenseitigkeit. Es macht mir Freude, unzufriedene Kunden zu begeistern und aus ihnen wahre Fans Ihres Unternehmens zu machen. Ich verstehe Menschen und kann jede Frage beantworten – egal, wie seltsam/ungewöhnlich/offensichtlich sie auf den ersten Blick erscheinen mag. Und falls ich nicht sofort eine Antwort habe, finde ich sie dank meiner Lösungsorientierung und Recherchefähigkeiten. Technik und Gadgets faszinieren mich, daher bin ich offen für jedes System oder Setup, das Sie nutzen – und lerne es gerne, falls ich es nicht schon kenne. Wenn Sie höchste Qualität, Flexibilität und Freundlichkeit mit einer gesunden Prise Humor suchen – dann haben Sie hier genau das gefunden!
    Featured Skill German
    FAQ
    Amazon
    Zendesk
    Salesforce
    Phone Support
    Customer Service
    Social Customer Service
    Logistics Coordination
    Task Coordination
    Virtual Assistance
    Chat & Messaging Software
    Email
  • $15 hourly

    • 4.1/5
    • (1 job)
    Experienced Marketing Specialist with a demonstrated history of working in the marketing and advertising industry. Skilled in Advertising, Videography, Graphic Design, Website Building, and Social Media Marketing. In addition to my marketing expertise, I possess strong Tech Support skills, adept at troubleshooting software and hardware issues, providing efficient and effective solutions to technical problems. My background in Customer Service has equipped me with the ability to communicate complex information clearly, ensuring customer satisfaction and fostering strong client relationships. I hold a Master’s Degree in Computer Engineering from the Canadian Institute of Technology, which further strengthens my technical acumen and problem-solving abilities.
    Featured Skill German
    Spanish
    English
    French
    Italian
    Phone Communication
    Technical Project Management
    Technical Support
    Customer Service
  • $24 hourly

    • 0.0/5
    • (0 jobs)
    Hello! I have a bachelor’s degree in German studies and am currently pursuing my master’s degree. With experience living in Germany, I have strong language skills and cultural understanding. I have practical teaching experience from a school practicum, worked in several German call centers, and specialize in translation and proofreading with accuracy and fluency. I offer German tutoring, translation, and proofreading services—let’s work together!
    Featured Skill German
    Subtitles
    Editing & Proofreading
    English
    Teaching German
    Translation
  • $18 hourly

    • 0.0/5
    • (1 job)
    Greetings, I am a freelancer based in Kosovo and I've been working as a German language CSR for more than 6 years, with Call and email (real-time and backlog) services, including inbound and outbound inquiries, focused on delivering 100% client satisfaction, finding fast and innovative ways to solve customer service related issues. Fast learning, tech savvy and eager to find new and better ways to solve cases, helped me and the companies achieve great success in the projects I've participated in. I've worked at Webhelp for more than 6 years in 2 pilot projects, Europcar and HP (Hewlett-Packard). Firstly, I started working as a Customer Service Representative with Europcar as the initial group, were after displaying great success and results in the first 8 months, I was promoted to a Quality Manager and worked for 2 years as such. After a successful growth in the first project, based on fast learning and adapting to new working tools and environments, I've been also selected as the first group for the second pilot project with HP (Hewlett-Packard), firstly as a Technical Support Agent, and after delivering enormous client satisfaction and finding solutions to non-solved issues, I've been promoted to a Technical Mentor, supervising, mentoring and guiding other support agents to find, troubleshoot and solve issues quickly for consumer and commercial units. In both projects I've been awarded as the best performance and quality, with the highest Net Promoter Score. If you are looking for reliable ways to provide fast and quality support to customer related cases, message me.
    Featured Skill German
    CallTools Call Center Software
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Banner Ad Design
    Flyer Design
    Phone Communication
    Customer Support
    Microsoft Excel
    Email Communication
    CorelDRAW
    Graphic Design
    Online Chat Support
    Call Center Management
    Phone Support
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    With four years of customer service experience, I bring the expertise your company needs to enhance customer experiences and elevate your brand. Fluent in English, Spanish and Italian, I connect with a diverse clientele across channels like online chat, phone, and email. Proficient in platforms such as Gorgias and Zendesk, I streamline processes to ensure efficient, seamless service. My background in call center management goes beyond issue resolution—it's about optimizing operations to improve customer care and reduce costs. I’m passionate about building lasting, positive impressions and strengthening your brand’s reputation through exceptional service. Let's work together to deliver top-notch customer satisfaction and set your company apart.
    Featured Skill German
    Phone Support
    Live Chat Software
    Email
    Spanish
    Italian
    English
    Marketing
    Digital Marketing Strategy
    Customer Support
    Customer Service
    Customer Satisfaction
    Customer Service Analytics
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi there! I'm a professional with expertise in graphic design, project management, and bilingual translation (English/German). With a keen eye for detail and a passion for delivering exceptional results, I bring creativity and organization to every project. As a graphic designer, I specialize in creating visually compelling designs that align with your brand's vision. As a project manager, I excel at coordinating tasks and ensuring deadlines are met. Additionally, my fluency due to my studies in English and German and living in both English and German speaking countries, allows me to provide accurate and culturally nuanced translations. Whether you're looking to elevate your brand, streamline your projects, or bridge language gaps, I'm here to help!
    Featured Skill German
    Customer Care
    Translation
    Event, Travel & Hospitality Software
    Travel Planning
    Microsoft Project
    Language Instruction
    Live Interpretation
    Language Interpretation
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