Hire the Best French Specialists
in Albania

I am an seasoned customer‑service professional with over 7 years of experience delivering high‑quality support in both English and Italian. My background spans BPO environments and freelance projects, where I consistently exceeded satisfaction targets while handling a diverse range of inquiries. In the past 5 years I have worked as a workforce management specialist overseeing scheduling, staffing, and performance metrics for large teams. This role sharpened my analytical abilities and honed my communication skills, allowing me to streamline processes, reduce downtime, and coach agents to achieve their goals. I am highly proficient with Microsoft Office, especially Excel, where I use advanced functions, pivot tables, and data‑visualization tools to turn raw data into actionable insights. My blend of front‑line customer expertise, operational management, and technical proficiency enables me to add immediate value to any project requiring organization, problem‑solving, and clear communication.

Are your invoices messy or taking too much time to manage? I help small businesses organize their invoices into clean, structured Excel reports — quickly and accurately. What I can do: • Clean and organize invoices into Excel • Create simple financial summaries • Fix errors and missing data • Deliver results within 24 hours If you need fast and reliable help without hiring a full-time accountant, I’m here. Send me a message and I can show you a quick sample before you decide.

Hi, I'm Rodi. I help startups and growing businesses build brands that people trust. A logo alone doesn't grow a business. It needs to communicate the right message, create consistency across every customer touchpoint, and make people feel confident choosing you over your competitors. That's how I approach every project. For the past 8+ years, I've helped businesses across hospitality, retail, fintech, tourism, construction, fitness, and many other industries create professional visual identities and marketing materials that support real business growth. ✅ Here's how I can help: 🎯 Brand Identity & Logo Design Build a complete visual identity that gives your business a professional, consistent, and memorable presence—from logos and brand guidelines to typography, color systems, stationery, and social media assets. 🌐 Website Design Design modern, responsive websites in Figma and Framer that clearly communicate your business, build trust, and make it easy for customers to take action. 📦 Marketing Design Create brochures, presentations, sales materials, social media graphics, digital ads, print collateral, event graphics, packaging, and other marketing assets that keep your brand consistent across every channel. 🧩 My approach: •Every design decision should solve a business problem. •Sometimes that's helping a startup look established enough to win its first clients. •Sometimes it's making a website easier to understand. •Sometimes it's creating a brand system that stays consistent as a company grows. My goal isn't simply to make things look good—it's to help your business communicate more clearly, earn trust faster, and leave a lasting impression. 🛠️ Tools Adobe Illustrator • Photoshop • InDesign • Figma • Framer I also use AI as part of my workflow to speed up research, ideation, image editing, and production, while keeping the creative direction and final design decisions in my own hands. 🤝 Let's work together If you're looking for a designer who understands both good design and the business goals behind it, I'd be happy to help. ---------------------------------------------------- Brand Identity, Custom Logo Design, Logo Design Concepts, Creative Branding, Visual Identity, Brand Strategy, Corporate Branding, Identity Design, Branding Guidelines, Branding, Brand Messaging, branding, Icon Design, Product Packaging Design, Marketing Collateral, Packaging Strategy, Print & Digital Designs, Web Design, Custom Web Design, Responsive Web Design, Web Development, Web & Mobile Design, eCommerce Web Design, Shopify Design, WordPress Design, Website Optimization, Branding, Website Wireframing, Website Content Design, Landing Page Design, Mobile-First Design, Web UI Design, Web Component Design, Website Header Design, Website Audit, Web Design Concepts, UX/UI Design, User Interface Design, User Experience Design, User-Centered Design, UI Research, User Flow Design, High Fidelity Design, Prototyping, Wireframing, Interactive Design, Usability Testing, UX Research, Information Architecture, Journey Mapping, Design Thinking, Competitive Analysis, iOS & Android App Design, Mobile App Design, Mobile Design, Android Design, iOS App Design, Clickable Prototypes, App Design Prototypes, Adaptive Design, UX for Mobile Apps, Figma, Sketch, Adobe XD, InVision, Axure, Balsamiq, Branding, Zeplin, Webflow, WordPress, Shopify, Adobe Illustrator, Photoshop, Illustrator, HTML5, CSS3, WordPress eCommerce, eCommerce Website Design, WooCommerce Design, eCommerce App Design, Branding, eCommerce Landing Pages, Product Pages Design, Infographics Design, Marketing Graphics, Pitch Deck Presentation Design, Print Design, Visual Communication, Icon Design, Branding and Identity for Startups, SAAS Design, Redesign Services, A/B Testing for Web and App Design Branding Brand Identity Logo Design Graphic Design Branding Design Brand Identity

Experienced Marketing Specialist with a demonstrated history of working in the marketing and advertising industry. Skilled in Advertising, Videography, Graphic Design, Website Building, and Social Media Marketing. In addition to my marketing expertise, I possess strong Tech Support skills, adept at troubleshooting software and hardware issues, providing efficient and effective solutions to technical problems. My background in Customer Service has equipped me with the ability to communicate complex information clearly, ensuring customer satisfaction and fostering strong client relationships. I hold a Master’s Degree in Computer Engineering from the Canadian Institute of Technology, which further strengthens my technical acumen and problem-solving abilities.

Klevisa is an experienced business researcher and projects’ expert, specialized in providing professional services to start-ups, SMEs, NGOs and educational institutions. The catalog of the services she covers includes: market research, project proposal writing, project management, business plans preparation, organization strategy design, data analysis, business and communication consultation, training. The project proposals she has prepared has achieved funding of up to 600,000 euros. She has an academic and professional background in Business and Organizations, Leadership and Finance, provided by educational institutions in Slovenia, USA and Albania. Klevisa is also contributing as a lecturer for the topics of entrepreneurship, business and economics.

Expert Customer Service Representative and Virtual Assistant since 2015, with more than 40 projects on Upwork. Detail-oriented, tech-savvy, self-motivated, fast learning, creative, communicative, a positive minded, and always determined to successfully fulfill assigned objectives at given deadlines so for any questions message me.