Hire the Best Point of Sale (POS) Specialists
in the Philippines

I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance, and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.

I am an experienced Order Management and Logistics Coordinator with over 11 years of experience supporting eCommerce and retail operations. I specialize in managing high-volume orders, coordinating with vendors and 3PL partners, and ensuring shipments are processed accurately and on time. I have extensive experience working with platforms such as SPS Commerce (EDI), Oracle, Salesforce, Shopify, BambooRose, Faire, and vendor portals. My background includes order processing, shipment dispatching, freight coordination, and customer service support. In my previous role with a luxury furniture retailer, I handled end-to-end order management — from processing orders and verifying vendor acknowledgements to preparing Bills of Lading (BOL), coordinating LTL shipments, and ensuring orders shipped within required delivery windows. What I can help you with: • Order processing and order tracking • EDI order management (SPS Commerce) • Vendor and supplier coordination • Shipment scheduling and freight coordination • Bill of Lading preparation and dispatching • Shopify product and order management • Customer support via email, phone, and chat • Inventory and order discrepancy resolution I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact operations. I work independently with minimal supervision and prioritize accuracy, clear communication, and efficiency. If you need someone reliable to manage your order flow, logistics coordination, and operations support, I would be happy to help your business run smoothly.

🏆 Upwork Top Rated Plus Freelancer ❇️ Top 10% Upwork Talent 💯Upwork Certified With 14 years of experience in account management, sales, and customer service (onboarding, support, and retention) across Marketing, BPO, and Freelancing, I’ve developed strong skills that allow me to build lasting client relationships while delivering exceptional support. These are some of my achievements in the past 14 years: ✅ Top 1 CSAT at Swanson Vitamins while training new hires as an SME (80–100 calls daily) ✅ Delivered over 500 sign-ups for the property tax reduction service at Ray Tax Group ✅ Generated $200,000+ in B2B and B2C product sales at Flagship One Inc. ✅ Endorsed by the Operations Manager for Team Lead positions in BPO. ✅ Became an SME for different accounts in the BPO industry. ✅ Top 3 Quality Assurance at OrbioWorld (80–90 tickets daily) ✅ Generated over $414,000 in product sales at Alliance in Motion Global while handling over 100 distributors. I take 100% responsibility for my ongoing professional development and am ready for a new level of responsibility where I can deliver high return on investment. I highly value professional commitment and the client's reputation. I always go the extra mile to deliver high-quality service on every task assigned to me. I work with integrity and require little to no supervision. I can deliver a significant workload of responsibilities in a clear, accurate, and timely manner via phone, email, and live chat. Relevant Experience & Strengths: ✅Inbound Sales & Account Growth ✅Vendor Communication ✅Customer Intent & Relationship Building ✅Marketing-Driven Sales Mindset ✅High-Volume Customer Support & Customer Retention ✅Email Support & Written Communication ✅Premier B2B Logistics Support ✅Live Chat Customer Engagement I’m highly proficient in various CRM and software, and I can quickly adapt to any new platform. I’m available to work 40–50 hours per week and can adjust to any timezone as needed. I'm flexible with scheduling and fully committed to supporting customers during peak hours, high-volume periods, or as needed to meet the team's operational requirements. If you’re looking for a reliable Account Management & Customer Service/Retention Expert who consistently turns customers into long-term loyal clients, do not hesitate to connect with me. Let's do this. Thank you for checking out my profile. Have a blessed day!

✅ Senior Manual QA Tester / Test Lead with deep, hands-on experience in banking, fintech, payments, SaaS, and enterprise platforms. Actively performs manual testing while leading QA efforts for online banking, digital payments, and credit card systems, ensuring secure, stable, and compliant releases. 💬 I personally execute and lead testing across core banking systems, payment gateways, online and mobile banking platforms, credit card processing systems, SaaS & PaaS solutions, POS, ATM, and CRM environments. My strength lies in hands-on manual testing, early defect detection, and end-to-end quality ownership in high-impact financial systems. 👩‍💻 As a Senior Manual QA, I balance hands-on testing and leadership, collaborating closely with developers and business stakeholders to align QA execution with functional, regulatory, and business requirements. I thrive in Agile and hybrid environments, mentor team members, and continuously improve testing processes while staying directly involved in testing activities. ✨ Senior Manual QA Expertise (Hands-On) ✔️ Manual, functional, regression, smoke, exploratory, integration, API, and end-to-end testing ✔️ Hands-on test execution, test planning, test case design, reporting, and sign-off ✔️ SaaS, PaaS, web, mobile (iOS & Android), and enterprise system testing ✔️ Banking & fintech domain expertise: Online & mobile banking, Payment systems & gateways, Credit card processing & transaction flows, POS, ATM, CRM, and core banking systems ✔️ Defect lifecycle management, root-cause analysis, and quality risk assessment ✔️ Agile, Waterfall, and Hybrid methodologies Tools & Technologies: Jira, Confluence, Zephyr, TestRail, Redmine, ServiceNow, Postman, WinSCP, MS Office, Google Workspace Basic exposure: JMeter, Playwright (Python) ✨ Strengths & Value I Bring ✔️ Strong communicator and team collaborator, working closely with developers and stakeholders ✔️ Detail-oriented and highly organized, ensuring accurate and complete test coverage ✔️ Agile team experience, active in ceremonies and cross-functional collaboration ✔️ Fast learner, able to work independently with minimal supervision ✔️ Comfortable supporting UAT, documentation, and release processes ✔️ Consistently on top of project timelines and QA tasks, ensuring timely deliveries 🏆 Why Banking & Fintech Teams and Clients Trust Me ✅ Hands-on testing with early issue and risk detection ✅ Strong focus on security, accuracy, usability, and customer trust ✅ Clear and proactive communication across technical and non-technical teams ✅ Effective in both individual contributor and QA leadership roles ✅ Reliable in fast-paced, regulated banking and fintech environments 📩 Let’s connect to discuss how I can support your team as a hands-on Senior Manual QA and help deliver secure, high-quality banking and fintech software with confidence.

I’m a Supply Chain and Demand Planning professional with 10+ years of experience supporting end-to-end operations from procurement and material planning to forecasting, inventory control, and supplier coordination. I help companies improve accuracy, efficiency, and on-time delivery through structured planning, analytics, and reliable execution. What I Can Do for You: ✔ Demand & Supply Forecasting ✔ Purchasing & Supplier Coordination ✔ Order Processing and Data Accuracy ✔ Inventory Management & Stock Monitoring ✔ Material Planning & Procurement ✔ Shipment Tracking, Lead-Time Monitoring ✔ Data Entry (ODOO, GDMI, GSCP, SCM systems) ✔ Report Preparation & Operations Support

I help businesses grow by fixing messy, founder-dependent operations and turn them into structured, scalable organizations ran by agile systems. Instead of jumping straight into tools or automation, I focus first on fixing how your business actually runs from workflows, team structure, and decision-making. Once operations are clear and stable, I then design and implement systems and automation that support long-term growth. I work end-to-end, from operational audit to full system buildout, helping businesses move from reactive and chaotic to structured and scalable. 🧠 Core Focus: Operations First, Systems Second • Diagnose operational bottlenecks across teams, workflows, and handoffs • Redesign processes for clarity, accountability, and speed • Remove founder dependency by defining roles and decision ownership • Build structured operating cadence and execution systems • Systemize proven workflows into scalable systems and automation 🧱 Operations & Process Architecture • Process mapping (As-Is → To-Be redesign) • SOPs, playbooks, and workflow documentation • Role clarity, accountability systems, and org structure alignment • KPI frameworks, reporting systems, and performance tracking • Cross-team workflow design and handoff optimization ⚙️ Systems & Workflow Implementation • End-to-end system design aligned with real operations • CRM setup and pipeline structuring (HubSpot, Monday, Airtable, etc.) • Internal tools and workflow systems using no-code/low-code platforms • Dashboarding and reporting for real-time visibility • Task and project management systems for team execution 🤖 Automation (After Systems Are Stable) • Workflow automation using Zapier, Make, n8n • AI integrations using OpenAI, Claude, Gemini • API and webhook integrations across tools • Sales, onboarding, and operations automation • Data synchronization and reporting automation • AI-powered workflows to reduce manual workload 🔧 What I Actually Help Fix • Disconnected tools and inconsistent data • Manual handoffs and repetitive work • Lack of ownership and unclear responsibilities • Slow execution and operational bottlenecks • Founder being the central point for decisions 📈 Results Delivered • Reduced $200K/month in operational waste by restructuring workflows • Cut 500+ manual tasks/month by redesigning and systemizing sales operations • Reduced onboarding time by 50% through structured team workflows • Built end-to-end operational systems replacing fragmented tools 🌍 Industries & Teams I Work With • Service-based businesses and agencies • E-commerce, retail, and inventory-heavy businesses • SaaS and tech-enabled teams • Healthcare, real estate, and professional services • Logistics and supply chain businesses • Founders and operators scaling from early-stage to multi-entity businesses 🛠️ How I Work • Audit your current operations • Identify bottlenecks and redesign workflows • Build the right system and tech stack • Implement, automate, and train your team ➕ In short: I don’t just automate tasks — I fix your operations first, then build systems that allow your business to scale without breaking.