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A little background on my professional career, I am a former tier 1 customer support for a ride-sharing company. I am also a former junior accounts receivable analyst for a corporate company and I assist with handling short payments from the sales department, end-of-day recoding, and other ad-hoc tasks. As a virtual support assistant, I have worked with several clients with administrative tasks, customer support, onboarding, manage F&B clients with website upkeeping and configuration. ⚡️VA - Admin Support ⚡️Customer Service (Email and Live Chat) ⚡️Onboarding Process ⚡️Back-end Support ⚡️Canva Photo Editing ⚡️Data Research ⚡️Data Entry ⚡️Website Configuration ⚡️Podcast Audio/Video ⚡️Food Order Process & Back-End Support ⚡️3rd Party Food Systems ⚡️SOCIAL MEDIA ✔️Tools and Apps✔️ Basecamp Slack Trello Canva Discord Zendesk Dropbox Google Workspace Adobe Premiere Pro Audacity Loom Outlook MS Word & Excel

I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in this field with hard work, perseverance, and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.

I am an experienced Order Management and Logistics Coordinator with over 11 years of experience supporting eCommerce and retail operations. I specialize in managing high-volume orders, coordinating with vendors and 3PL partners, and ensuring shipments are processed accurately and on time. I have extensive experience working with platforms such as SPS Commerce (EDI), Oracle, Salesforce, Shopify, BambooRose, Faire, and vendor portals. My background includes order processing, shipment dispatching, freight coordination, and customer service support. In my previous role with a luxury furniture retailer, I handled end-to-end order management — from processing orders and verifying vendor acknowledgements to preparing Bills of Lading (BOL), coordinating LTL shipments, and ensuring orders shipped within required delivery windows. What I can help you with: • Order processing and order tracking • EDI order management (SPS Commerce) • Vendor and supplier coordination • Shipment scheduling and freight coordination • Bill of Lading preparation and dispatching • Shopify product and order management • Customer support via email, phone, and chat • Inventory and order discrepancy resolution I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact operations. I work independently with minimal supervision and prioritize accuracy, clear communication, and efficiency. If you need someone reliable to manage your order flow, logistics coordination, and operations support, I would be happy to help your business run smoothly.

Are you looking for a NetSuite Expert who can bridge the gap between complex business processes and clean, scalable code? With over 5 years of hands-on experience in the NetSuite ecosystem, I help scaling businesses unlock the full power of their ERP. Whether you need a complete system architecture overhaul, complex SuiteScript development, or seamless third-party integrations, I deliver high-performing solutions that optimize your operations and protect your financial data. As a Solution Architect and Senior Developer, I handle everything from high-level consulting to deep technical execution. 🚀 Core Capabilities & Proven Business Solutions: Custom Integrations & Automation: Built robust API integrations (e.g., NetSuite-to-Box, automated Sales Order imports) to eliminate manual data entry and silos. Advanced SuiteScript & UI Customization: Developed tailored NetSuite User Interfaces, dynamic scripts, and custom workflows to match unique business logic. Supply Chain & Logistics Optimization: Configured Item Label Templates in SCM Mobile Printing and streamlined Shipping Label workflows via Ship Central. Financial & Operational Workflows: Designed and deployed multi-level Dunning Letter systems (4 levels), Inventory Management scripts (Zero Out Stock Ledger), and automated Consolidation processes. Business Intelligence & Reporting: Authored advanced Saved Searches, custom Report Builder configurations, and high-level Data Sets to build Live Manufacturing Dashboards for executive decision-making. System Health & Maintenance: Routine NetSuite administration, legacy code updates, troubleshooting, and end-user training. 🛠️ Technical Expertise: Development: SuiteScript (1.0 / 2.x), SuiteQL, NetSuite Custom UI, Advanced PDF/HTML Templates. Modules & Tools: Financials, SCM, Mobile Printing, Ship Central, Saved Searches, SuiteAnalytics. Whether you need a quick, critical code fix or a long-term partner to manage and scale your NetSuite environment, let’s connect to discuss how we can streamline your business operations. Click the "Invite" or "Message" button on the top right, and let’s talk about your project goals.

I’m a Supply Chain and Demand Planning professional with 10+ years of experience supporting end-to-end operations from procurement and material planning to forecasting, inventory control, and supplier coordination. I help companies improve accuracy, efficiency, and on-time delivery through structured planning, analytics, and reliable execution. What I Can Do for You: ✔ Demand & Supply Forecasting ✔ Purchasing & Supplier Coordination ✔ Order Processing and Data Accuracy ✔ Inventory Management & Stock Monitoring ✔ Material Planning & Procurement ✔ Shipment Tracking, Lead-Time Monitoring ✔ Data Entry (ODOO, GDMI, GSCP, SCM systems) ✔ Report Preparation & Operations Support

100% Job Success | 9+ Years of E-commerce Experience I help online sellers manage and grow their e-commerce businesses through product listing, crosslisting, inventory management, order fulfillment, and customer support across eBay, Poshmark, Shopify, Etsy, and Facebook Marketplace. I can create listings from photos and crosslist them across Ecommerce Platforms using List Perfectly, Nifty, Vendoo and PrimeLister while maintaining inventory accuracy." I help e-commerce sellers increase sales and save time by managing product listings, crosslisting inventory across multiple marketplaces, processing orders, and providing excellent customer support. Platforms I Manage ✔ eBay ✔ Poshmark ✔ Shopify ✔ Etsy ✔ Facebook Marketplace ✔ Facebook Shops ✔ Grailed ✔ Depop Services I Provide *Product Listing & Optimization *Create listings from photos *SEO-optimized titles *Product descriptions *Product research *Category selection *Pricing assistance *Cross-Listing & Inventory Management *Delisting sold items *Store maintenance Store Management *Order fulfillment *Customer support *Returns and refunds *Store monitoring *Daily operations management Shopify Support *Product uploads *Store setup *Product research *Order processing *Customer support eBay Expertise *Single & Multi-Variation Listings *eBay Store Management *Product Research *Dropshipping Support *eBay Motors *Clothing & Fashion Listings Tools & Software *List Perfectly *PrimeLister *Nifty *Zik Analytics *Yaballe *Autodstool *Terapeak *Minea *AdSpy *Google Sheets *Microsoft Excel *Adobe Photoshop *Intercom *QuickBooks (Basic) Why Hire Me? ✅ 9+ Years of Upwork Experience ✅ 48 Successfully Completed Projects ✅ Strong Attention to Detail ✅ Reliable Communication ✅ Fast Learner ✅ Able to Work Independently ✅ Committed to Long-Term Success I help e-commerce businesses save time, increase productivity, and maintain accurate listings across multiple marketplaces. Let's discuss how I can help grow your online business. Best Regards, Rowena