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I help companies make confident decisions through market research, competitive analysis, and pricing intelligence. With 3+ years on Upwork and hands-on experience as a Price Analyst at Hopper, I've delivered strategic insights across retail, hospitality, travel, and food industries. What I do best: ✅ Market & competitive analysis ✅ OTA & pricing competitiveness research ✅ LinkedIn lead generation & prospect research ✅ Data collection, structuring & visualization in Google Sheets / Excel 100% Job Success · Top Rated Plus · 64 projects · $80K+ earned In addition, I have experience working with social media, Canva, and influencer research on Instagram. I am reliable, fast, detail-oriented and confident that I can get any task done with speed and precision. Let's connect and make a great work together!

If you are looking for a reliableб disciplined who value long-term collaboration and alway is serious about his work and will help you track your business performance - you've come to the right place. 𝗜𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗵𝗶𝗴𝗵-𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘄𝗶𝘁𝗵 𝗰𝗹𝗲𝗮𝗿 𝗱𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝘃𝗶𝘀𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, 𝗺𝗲𝘁𝗵𝗼𝗱𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁/𝘀𝗲𝗰𝗼𝗻𝗱 𝘃𝗶𝗲𝘄 𝗳𝗼𝗿 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀/𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀, 𝗰𝗹𝗲𝗮𝗿 𝗽𝗮𝘁𝘁𝗲𝗿𝗻 𝗮𝗻𝗱 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂 𝗱𝗮𝘁𝗮 - 𝘆𝗼𝘂'𝘃𝗲 𝗰𝗼𝗺𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗽𝗹𝗮𝗰𝗲 also. Here you will find: accuracy, discipline, and creativity in data handling/cleaning/analysis/presentation; rich experience, attention to details, timely completion. You will receive from collaboration with me: clear insights, basic and advanced analysis/statistics/visualisation for business and academic purposes. I have 12 years experience, 200+ successful projects, each client was satisfied. I serve both 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝗮𝗰𝗮𝗱𝗲𝗺𝗶𝗰 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 providing analysis based on the most suitable approaches and tests. 𝗜 𝗮𝗹𝘄𝗮𝘆𝘀 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗱𝗮𝘁𝗮 𝗶𝗻𝘁𝗼 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝘀𝘁𝗼𝗿𝗶𝗲𝘀 𝘄𝗶𝘁𝗵 𝗰𝗹𝗲𝗮𝗿 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗽𝗼𝗶𝗻𝘁𝘀. All my clients receive comprehensive support: full documentation, visualization, and ongoing assistance. In addition for 𝗮𝗰𝗮𝗱𝗲𝗺𝗶𝗰 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗜 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝗿𝗼𝗯𝘂𝘀𝘁 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗳𝗼𝗿 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴: Clinical trial analysis; Dissertation and thesis statistical analysis; Preparation for peer-reviewed publications and handling reviewers’ comments; Research design consultation; Complex analysis according to all academic standards with documentation. 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗼𝗼𝗹𝘀 I use: R (primary),Excel, Python, SPSS, Stata, EViews Visualization: Excel, Power BI, Tableau. 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Business/sales performance tracking, Survey Analysis, SEM, CFA, EFA, Multigroup CFA, Regression Analysis, Moderation, Mediation, Time Series, Predictive Modeling, Cluster Analysis, Churn/retention, Sales forecasting, demand prediction, Market segmentation, Customer behavior analysis, Performance metrics, KPI development and many other. I consistently go beyond the initial scope to extract maximum insights, identifying patterns that provide additional value. Every analysis includes clear explanation of methodologies and results, ensuring you can confidently use the findings. 𝗟𝗲𝘁'𝘀 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗻𝗲𝗲𝗱𝘀. 𝗜 𝗮𝗹𝘄𝗮𝘆𝘀 𝘄𝗶𝗹𝗹 𝗳𝗶𝗻𝗱 𝗮 𝘄𝗮𝘆 𝘁𝗼 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂.

Senior research consultant helping product, marketing, and CX teams turn customer behaviour into clear, defensible decisions. 15+ years across customer experience research, service design, and market intelligence — for clients including Nestlé, GSK, L'Oréal, Avon, AUTODOC, MM Group, Shamal Group, and many more well-known brands. Top-rated on Upwork, 5.0-star average across 45+ projects, with referrals from enterprise clients in FMCG, e-commerce, healthcare, and B2B. Where I add the most value: 🔹 CX & UX Research — customer journey mapping, touchpoint and friction analysis, NPS diagnostics, segmentation, persona development. Previously led a CX/UX research team at AUTODOC (4.2M active customers, 27 countries) where insight-driven changes lifted NPS and clarified behavioural segments used in product decisions. 🔹 Service Design — service blueprinting, frontstage/backstage mapping, journey-to-action workshops, evaluation frameworks for live services. Grounded in Lou Downe's Good Services principles, applied to both digital and physical/in-store experiences. 🔹 Market Intelligence & Strategy — competitor analysis, market sizing, brand health tracking, concept/pack/price testing (PSM), trend monitoring. Built a Power BI dashboard used group-wide at MM Group for C-level decision-making. 🔹 Quantitative & Qualitative Research, end-to-end — survey design, focus groups, in-depth interviews, diary studies, social network analysis, social media listening (Sprinklr), advertising and creative evaluations. Methodology that holds up to scrutiny. I'm equally strong in qual and quant and choose the method to fit the question, not the trend. Clients consistently flag the clarity of my briefing, the defensibility of methodology design, and how the final report actually gets used in decisions — not filed away. Tools: SPSS, Power BI, Looker Studio, Excel (Power Query, DAX), UCINET, Gephi, Sawtooth, Qualtrics, SurveyMonkey, Typeform, Miro, Notion. Sociology background (MA, Kyiv-Mohyla Academy) — I take research design seriously. 📅 Happy to discuss your project — share a brief, and I'll come back with a methodology sketch and a realistic plan within 24 hours.

Stalled sales, with content, ads, pricing and operations handled separately? An Amazon problem Seller Support keeps answering the same way? I look for the real cause first, then fix it. 12+ years across Amazon and e-commerce. Amazon, ads, content, pricing, operations, inventory and the team behind them all affect each other, so fixing only one part rarely lasts. I start by finding where the real bottleneck is (an Amazon policy problem, a listing or content gap, how ads and pricing work together, or how the team is organized) and then help fix it, on my own or together with your team. 🚀 E-COMMERCE GROWTH STRATEGY I help businesses build sustainable growth across multiple sales channels — Amazon, other marketplaces, and social media. ✔ Business Growth Strategy ✔ Business & Performance Audits ✔ Marketplace Expansion & International Expansion ✔ Pricing Strategy & Conversion Optimization ✔ Customer Journey Improvements Part of not repeating outdated playbooks is knowing which tools are actually worth using today — including AI, where it genuinely helps, not because it's trendy. Depending on the business, this might include: ✔ Market research — mostly using AI to spot trends, gaps, and competitor moves faster than doing it by hand ✔ Content creation — perhaps AI-assisted main images or other Amazon content, which can reduce how often you need a full photoshoot ✔ Pulling data from the paid tools you already use into one easier view, when that's a good fit for your setup ✔ Simple automated alerts — for things like inventory levels or ranking changes, when it's worth setting up ✔ Occasionally, an angle or report that's hard to get from an off-the-shelf subscription, depending on your catalog and competitors Most of all, what's actually useful varies by business — we'd figure out together what's worth building for yours, and I won't sell you tools or subscriptions you don't need. 📋 AMAZON CONSULTING & COMPLEX CASE RESOLUTION Amazon is one of the most complex marketplaces in the world. Many issues can't be solved through standard support responses or an inexperienced account manager — I've managed catalogs of 10,000+ SKUs in total and know the difference between a quick catalog fix and something that needs a real Seller Support escalation. ✔ Amazon Seller Central & Vendor Central ✔ Account Health & policy violations ✔ Suspensions & reinstatement strategy ✔ Listing suppressions, catalog & variation issues ✔ Brand Registry & IP issues ✔ Amazon SEO, listing optimization & organic ranking ✔ FBA operations, MCF & inventory challenges If your team has spent weeks on an Amazon issue without success, I can usually find the root cause quickly — I investigate first, rather than opening a case and hoping. 👥 OPERATIONS, TEAMS & PROJECT MANAGEMENT One of the biggest growth killers isn't Amazon — it's poor execution. I've worked with founders who were unknowingly paying teams that lacked accountability, duplicated work, or simply weren't delivering. ✔ Evaluate team performance & identify bottlenecks ✔ Improve communication & accountability ✔ Optimize workflows & build scalable systems My role isn't to replace your employees. It's to help your business perform better. 🎯 EXECUTIVE CONSULTING Many clients don't need another freelancer. They need an experienced advisor who can quickly understand a complex situation and recommend the right direction. That's really what my two consultations come down to: - Something's wrong, and you need to know why → Amazon Account Health & Seller Central diagnosis - Something could be better, and you need to find the opportunity → Growth, management & marketing strategy 📱 SOCIAL MEDIA & BRAND GROWTH Business growth doesn't stop at marketplaces. I've built social media strategies for brands owned by Global Fortune 50 corporations and grown my own Meta community to 250K+ followers, generating 60M+ monthly organic views. ⭐ WHY CLIENTS HIRE ME 👤 $300K+ earned on Upwork | 4,700+ hours | 100% Job Success | Expert-Vetted (Top 1%) 👤 Founder & manager of two e-commerce agencies 👤 12+ years in e-commerce & digital business 👤 Experience across 50+ international marketplaces 👤 MBA in Business & Economics 👤 Worked with startups, established brands & global corporations 👤 Managed international remote teams Unlike consultants who focus on a single platform, I look at the whole business ecosystem. Sometimes the issue isn't Amazon. Sometimes it isn't marketing. Sometimes it isn't even your product. More often it's a combination of strategy, execution, and systems — finding that combination is where I create the most value. ⚠️ If you're looking for someone to complete routine tasks, I'm probably not the right fit. If you're looking for an experienced consultant who can diagnose problems, challenge assumptions, and help your business grow with confidence, I'd be happy to help.